Cinnamon Care Collection in South Yorkshire | 1 Care Home

Review of
Outram Fields
from J I (Brother of Resident) published on 14 January 2025

Submitted via Website • Report

Overall Experience

Excellent hospitality for us all. Thank you for arranging our lunch together too.
The weekly programme of activities is most helpful for finding out what events are planned and which are going to be most attractive on top of the regular weekly appointments.

Reply from Donna Pierpoint-Palmer, General Manager at Outram Fields

Thank you very much for your review. We are pleased you enjoyed your meal with your Sister and are happy with our range of activities.

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Review of
Outram Fields
from Mike P (Cousin of Resident) published on 14 January 2025

Submitted via Website • Report

Overall Experience

We were amazed when first walked in, nothing like any care home we'd been in before. Not only were the resident's rooms well planned, but the options of busy or quiet day rooms, and last but not least, such friendly and helpful staff all contributed to my cousin saying, after 3 months, if she couldn't

be in her own home she couldn't think of anywhere she would rather be.

Reply from Donna Pierpoint-Palmer, General Manager at Outram Fields

Thank you so much for your review. We are pleased to hear that your cousin is happy here at Outram Fields.

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Review of
Outram Fields
from J W (Daughter of Resident) published on 21 November 2024

Submitted via Website • Report

Overall Experience

Mum has been a resident in Outram Fields for 6 months. The home is beautifully appointed, light and airy with sumptuous furnishings and beautiful decor. It is kept very clean and tidy yet always feels cosy, and homely.
The care team and management are very friendly and welcoming. They look after Mum

beautifully and always respond to her needs. Mum always looks smart and well cared for - the hairdresser and nail technician keep mum feeling her best which is important to her.
Mum's bedroom is bright and spacious with plenty of room for personal effects, the colours are restful and calming and her ensuite wet room is modern. Her room is always cleaned, tidied and well-ventilated.
The catering is excellent. Mum enjoys a 'full English' most mornings and there are menu choices at the 3-course lunch and dinner. Visitors are welcome 24 hours a day and are encouraged to join residents for morning coffee, and afternoon tea or to participate in any of the scheduled daily activities.

Reply from Donna Pierpoint-Palmer, General Manager at Outram Fields

Thank you very much for your review. It is a pleasure to care for Mum at Outram Fields and we are so pleased you feel that this is very much Mum's home.

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Review of
Outram Fields
from Shelagh M (Daughter of Resident) published on 25 October 2024

Submitted via Website • Report

Overall Experience

My parents moved into Outram Fields at the beginning of September, following one fall too many. As soon as we walked through the door I knew that we'd chosen the right place - all staff were genuinely caring, energetic, smiley, and made them feel at home straight away. As soon as we were shown up to

the room, my Mum lay on the bed 'to try it out' and fell asleep for two hours - the longest she'd slept at one go for a long time!
My Dad had been losing weight, as they were no longer able to cook proper meals at home - he now has muesli and a full English breakfast every morning, a three-course lunch and a three-course dinner, and has put on nearly a stone in 6 weeks! He's looking so much better like a load has been lifted (which it has). It's lovely to see him chatting to other residents at the dinner table.

Reply from Donna Pierpoint-Palmer, General Manager at Outram Fields

Thank you so much for your lovely review. It is so nice to hear that Outram Fields was the right place for Mum and Dad.

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Review of
Outram Fields
from Patricia D (Friend of Resident) published on 30 July 2024

Submitted via Postal Card • Report

Overall Experience

Our friend was actually frightened to come here, afraid of the unknown but within a few weeks was settled and happy. The staff are thoughtful and caring, making sure she eats well and joins in the activities she enjoys. She is now making friends and is beginning to feel useful again, relaxing and becoming

more involved. The friendly yet sensitive approach of the staff is so important to put residents at ease whilst making them feel safe and part of a larger, caring extended family.

Reply from Donna Pierpoint-Palmer, General Manager at Outram Fields

Thank you very much for your review. It's nice to hear that despite a fear of coming into a Care Home on a permanent basis, which can be very daunting, your friend has settled in well.

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Review of
Outram Fields
from J B (Daughter of Resident) published on 5 July 2024

Submitted via Website • Report

Overall Experience

My lovely mum moved in a month ago (she has dementia) after looking at a few other care homes. Outram Fields was the one that we thought was most suited to her needs and we aren't disappointed in the slightest.
She is visited regularly by family members at any time of day, and whenever we drop in

she is always being looked after royally by lovely, friendly, skilled members of staff who can't do enough for her. This of course makes us (her family) feel content and very happy to know that she is cared for and respected by Outram Fields community.
Thank you all!

Reply from Donna Pierpoint-Palmer, General Manager at Outram Fields

Thank you so much for your review. We are so pleased that you are happy with the care Mum is receiving. She is most definitely a loved member of the Outram Fields family.

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Review of
Outram Fields
from T P (Friend of Resident) published on 10 May 2024

Submitted via Website • Report

Overall Experience

My darling friends aged 88 and 92 moved to Outram Fields in February. From that very first day, they have been cared for by staff who genuinely have their best interests at heart, and who treat them with the utmost respect, dignity and love.
Importantly, my friends have complete autonomy around what

they wish to do. They are considered and encouraged to take part in the many activities that the home facilitates, however, there is no pressure for them to take part.
It is managed brilliantly and families are always kept up-to-date on what is going on and are made to feel so very welcome when we visit. It really does have a family atmosphere, one which we are all proud of.
My friends are very comfortable in their suite and the home itself is beautifully appointed with luxury fixtures, fittings and decoration throughout.
They have theme days and nights and the staff invite different people in to provide a variety of interesting things to do or forms of entertainment. It is wonderful!

Reply from Donna Pierpoint-Palmer, General Manager at Outram Fields

Thank you so much for taking the time to write this review. Reading this makes all of our jobs worthwhile and it's what the whole team are here for.

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Review of
Outram Fields
from Anne W (Friend of Resident) published on 8 May 2024

Submitted via Postal Card • Report

Overall Experience

I have visited several times since my friend became a resident, on all my visits I have found the staff friendly, caring and very professional. I have never once felt that my friend made the incorrect choice in coming here as a resident. Well done to all in this beautiful place.

Reply from Claire Hoyles, Home Admission Advisor at Outram Fields

Thank you for your kind words, it is our pleasure to care for your friend and we are pleased that you have peace of mind she is cared for at Outram Fields.

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Review of
Outram Fields
from Isabelle T (Granddaughter of Resident) published on 7 May 2024

Submitted via Website • Report

Overall Experience

The most amazing care home around. I’ve never met a group of more caring and kind individuals who look after my grandpa. The whole team is incredible from the senior team to the maintenance team and everyone in between and I can breathe a lot easier knowing my grandpa is in the best place for him.
I

honestly cannot recommend this care home more, it’s a diamond standard home and care facility.

Reply from Donna Pierpoint-Palmer, General Manager at Outram Fields

Thank you very much for your review. Trusting someone to look after your loved one is a very hard thing to do. So to hear how you feel is very special to all of the Team at Outram Fields.

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Review of
Outram Fields
from M S (Son of Resident) published on 7 May 2024

Submitted via Website • Report

Overall Experience

My dad is now a resident and we have found the carers and the staff all very pleasant and attentive.
The facilities and the finish of the building in the individual rooms and communal areas are excellent.
We are very happy with the care he is getting.

Reply from Donna Pierpoint-Palmer, General Manager at Outram Fields

Thank you for your review. It is always nice to hear that Dad is getting the care he needs in our care home.

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Review of
Outram Fields
from Ruth K (Daughter of Resident) published on 7 May 2024

Submitted via Website • Report

Overall Experience

My mother recently went to Outram Fields for a two-week respite. We were a little worried as it was her first experience staying in a care home and with her mixed dementia, we weren't too sure how she would handle being away from home however, we need not have had any concerns, Mum was extremely well

looked after by the amazing staff who work there.
The home is in fabulous surroundings and the facilities there are excellent, Mum mentioned she had enjoyed the quiz which was on one night, which I believe she won!
Would highly recommend it.

Reply from Donna Pierpoint-Palmer, General Manager at Outram Fields

Thank you for your review. It is really lovely to hear how Mum enjoyed Outram Fields, and how well she was looked after. We all look forward to seeing you both again in the future.

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Review of
Outram Fields
from Josephine T (Daughter-in-law of Resident) published on 26 April 2024

Submitted via Website • Report

Overall Experience

My mother-in-law has had dementia for several years. Managing care and support has been very difficult. The care at Outram Fields has been outstanding - my mother-in-law moved in the first week they opened. As a family, we couldn’t be more happy. My mother-in-law is very happy and settled - enjoying

life.

Reply from Donna Pierpoint-Palmer, General Manager at Outram Fields

Thank you very much for taking the time to write a review of Outram Fields. We are pleased to hear that you feel your mother-in-law is settled and happy. We agree that she is enjoying life.

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Review of
Outram Fields
from Nick F (Godson of Resident) published on 26 April 2024

Submitted via Website • Report

Overall Experience

Outram Fields is a superb care home. My godparents have been resident there since the day it opened. I have always had a warm welcome when I have visited. The rooms, the facilities and the restaurant are excellent. Both myself and the others who care and look out for my godparents are all 100% happy

that they will be extremely well looked after by the manager and her team.

Reply from Donna Pierpoint-Palmer, General Manager at Outram Fields

Thank you very much for your review. It's lovely to hear that you are 100% happy and feel the whole team are caring for your Godparents extremely well.

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Review of
Outram Fields
from Neil H (Son of Resident) published on 25 April 2024

Submitted via Website • Report

Overall Experience

My dad moved into Outram Fields in February and was immediately made to feel at home. All the staff have been wonderful, and nothing has been too much trouble, from my dad's first experience at being shown round by the general manager and another staff member, to his moving in. We recently had a meal

for my son's 18th birthday, and the effort to make it feel perfect was excellent both in terms of the food and also the hospitality supervisor's expertise at ensuring everyone was looked after.

Reply from Donna Pierpoint-Palmer, General Manager at Outram Fields

Thank you very much for your review. I remember showing you round initially and it's an absolute pleasure to care for your dad at Outram Fields. We are glad he can now call it Home.

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Review of
Outram Fields
from Jayne E (Friend of Resident) published on 25 April 2024

Submitted via Postal Card • Report

Overall Experience

Beautiful place, wonderful staff.
Good choice of entertainment.
Safe care and nice surroundings.
Lots of space for residents to walk around and get exercise.
Wonderful views and places to sit out which are safe. Roll on summer.
Overall, cannot fault this place.

Reply from Claire Hoyles, Home Admission Advisor at Outram Fields

Thank you for your wonderful review. We too can't wait for the summer and all the fun we will have.

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Review of
Outram Fields
from Vicki B (Goddaughter of Resident) published on 19 April 2024

Submitted via Website • Report

Overall Experience

Our God Parents have been in residence since the first day of opening and we are overwhelmed with its outstanding level of care on all levels. The staff are exemplary - caring, knowledgeable, sensitive and professional. The facilities are beautiful and well-tended and we feel blessed knowing our family

is so well loved and attended to.

Reply from Donna Pierpoint, General Manager at Outram Fields

Thank you so much Vicki for this wonderful review. We pride ourselves on delivering an exceptional level of care, so its nice to hear you see this when you visit. We will pass your praise on to all of the staff and thank you again.

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Review of
Outram Fields
from Graham B (Godson of Resident) published on 17 April 2024

Submitted via Website • Report

Overall Experience

The care that my godparents have received has been absolutely fantastic. I have found Outram Fields to be a very pleasant and welcoming experience. My wife and I have joined my Godparents for meals in the restaurant and it continues to be a treat whenever we visit. I find the whole environment to be

luxurious and calm. Huge thanks to all at Outram for everything they do to make my Godparents enjoy their later years.

Reply from Donna Pierpoint, General Manager at Outram Fields

Thank you very much for your review Graham, it's nice to hear that you feel Godparents are being looked after here at Outram Fields and you feel part of the community here too.

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Review of
Outram Fields
from Grace B (Sister of Resident) published on 9 April 2024

Submitted via Postal Card • Report

Overall Experience

The staff at Outram Fields are very kind and helpful and always available for my sister. My sister appears to be very contact and happy at Outram Fields and enjoys being involved in the activities, especially those involving music and singing.
The food is excellent and my sister enjoys meal times

and interaction with the staff.
Outram Fields is a beautiful and happy environment with an excellent team of staff. The staff are so welcoming to us as family visitors.

Reply from Donna Pierpoint, General Manager at Outram Fields

Thank you very much for putting the review on in regard to your sister. It's a pleasure for us to look after your sister for you and she most certainly does love singing to her favourite music.

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Review of
Outram Fields
from Karen J (Friend of Resident) published on 9 April 2024

Submitted via Postal Card • Report

Overall Experience

Outram Fields is the nicest care home we have ever seen and we are so pleased our friend could come in and call it her home. All of the staff and the management team are excellent and create a happy and welcoming environment both for residents and visitors. The standard of care, food, activities and

the presentation of the unit one are second to none. Outram Fields offers the respect and dignity that residents need. Our friend is happy at Outram Fields, so we couldn't ask for more. Thank you.

Reply from Donna Pierpoint, General Manager at Outram Fields

Thank you for your lovely review, it's comforting to know that you feel her respect and dignity is a top priority, this is something that is very important to us for all of our residents.

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Review of
Outram Fields
from David K (Respite Resident) published on 4 April 2024

Submitted via Postal Card • Report

Overall Experience

What a wonderful place. I came here for respite after having a new knee. The care of everyone has been second to none. I came in on crutches, going home on two legs. Thank you so much.

Reply from Donna Pierpoint, General Manager at Outram Fields

Thank you so much for your review David. It was a pleasure seeing your progress and recovery in the two weeks you were with us. We feel post-operative care in an environment where you can focus on recovery really helps and you are a testament to this. Take care.

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Care Home Owned by Cinnamon Care Collection in South Yorkshire

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