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Care Home Owned by Cinnamon Care Collection in Warwickshire

9.9 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Cinnamon Care Collection in Warwickshire

Only the locations & reviews in Warwickshire for Cinnamon Care Collection are showing below.

View the details of all 23 locations (with 1557 reviews) owned by Cinnamon Care Collection

Cinnamon Care Collection Locations in Warwickshire (1)

 

1 Care Home owned by Cinnamon Care Collection in Warwickshire

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Oakley Grange Care Home

Cox Gardens, Warwick CV34 7AT 

10 17 reviews
"I'm sorry for the delay in contacting you. I want to thank you and the whole team at Oakley Grange for the help you gave to my wife during…"   Read all 17 reviews
Location Type Care Home

Oakley Grange combines first-class assisted living, security and comfort in stylishly tranquil surroundings. Oakley Grange offers 66 fully furnished ensuite rooms with level-access wetrooms, plus a choice of five deluxe care suites. Each care suite… Read more about Oakley Grange Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 76 Rooms from £1,475 / week

Cinnamon Care Collection Reviews in Warwickshire (17)

9.9
Cinnamon Care Collection has a Group Review Score of 9.9 (9.902) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Cinnamon Care Collection must have a Review Score.

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Review of

Oakley Grange Care Home

from Jim M (Husband of Resident) published on 13 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm sorry for the delay in contacting you.
I want to thank you and the whole team at Oakley Grange for the help you gave to my wife during the ten days she spent with you following her hip operation.
I probably didn't meet everyone, but the colleagues that I did meet were, without exception, outstanding.
They were all positive and supportive and gave all their attention to ensuring that my wife and any visitors were left happy and relaxed.
I may have told you that friends of ours, who made a visit to see her, had previously visited another friend who had been in five different care homes and they said that none had measured up to Oakley Grange. My experiences of visiting my mother and sister, although they were well looked after, were similar.
My wife is improving, although the progress is, as expected, fairly slow.
I will always recommend your home to anyone who is looking for assistance.
Thank you again.

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Review of

Oakley Grange Care Home

from CATHERINE C (Respite Resident) published on 5 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My review is as a resident having stayed for 20 days following hip surgery. Times do arise when you need extra care following surgery or an illness and that responsibility then falls on family and friends, I have an excellent caring family but I did not wish to put that responsibility on to them.
From
the first contact that I had with the home, it became clear the administration was excellent and the subsequent visit to my home by the deputy manager who is full of fun and laughter gave me the secure feeling that the approach to care was of happiness and I was not wrong in my judgement.
I spent 20 days radiated by excellent professional care both day and night always given with happiness by every member of the staff.
The food was excellent if I had eaten all that was available on the menu I would have put on another stone in weight.
It was with sadness that I returned home but I am pleased to say that my stay paid dividends and I was discharged from hospital.
I will be back!

Reply from Justine Ellory, Home Admission Advisor at Oakley Grange Care Home

Thank you so much, we loved meeting you and your family and are so happy you are on the mend! You are welcome to pop in anytime to Oakley. Rukmi, Maria and the rest of the team.


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Review of

Oakley Grange Care Home

from L G (Daughter of Resident) published on 31 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Can't fault Oakley Grange at all!
It's excellent in every way and I would highly recommend it for respite or long term.

Reply from Rukmi Silva, General Manager at Oakley Grange Care Home

Thank you for your wonderful review and glowing recommendation. My team and I are delighted to hear your feedback.


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Review of

Oakley Grange Care Home

from W K (Son of Resident) published on 23 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very clean and professional environment. Excellent care.

Reply from Rukmi Silva, General Manager at Oakley Grange Care Home

Thank you for your great review. We're so proud of all our Team Members here and the difference they make.


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Review of

Oakley Grange Care Home

from Francesca T (Daughter-in-law of Resident) published on 21 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law and father-in-law arrived at the beginning of September. They have settled in well and the care they have received is amazing care from the carers. All of the carers look after them, going beyond with massaging sore limbs, making coffee, shampooing and blow-drying hair. We as a family
feel reassured by how happy and settled they are.

Reply from Rukmi Silva, General Manager at Oakley Grange Care Home

Thank you so much for your wonderful feedback! We are truly delighted to hear that your mother-in-law and father-in-law have settled in well and are happy with the care they are receiving. It's always our priority to go the extra mile to ensure residents feel comfortable and cared for, and we're so pleased this has brought reassurance to you and your family. Your kind words about our carers mean a lot to the team, and we'll be sure to pass along your appreciation to them. If there's ever anything more we can do, please don't hesitate to reach out. Thank you again!


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Review of

Oakley Grange Care Home

from David S (Son of Resident) published on 15 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum recently had a stay at Oakley Grange. She loved it and had a very positive experience. Amazing food, wonderful carers and staff. This changed what I thought about care homes. Would highly recommend to anyone.

Reply from Rukmi Silva, General Manager at Oakley Grange Care Home

Thank you so much for your fantastic feedback! We're delighted to hear your mum had such a positive experience and that our team and care made a lasting impression. Your glowing recommendation means the world to us.


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Review of

Oakley Grange Care Home

from Robert T (Brother of Resident) published on 15 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Visiting for the first time, the home is conveniently located and is extremely impressive.

Reply from Rukmi Silva, General Manager at Oakley Grange Care Home

Thank you for your kind words! We're thrilled to hear you found our location convenient and our home impressive. We look forward to welcoming you again!


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Review of

Oakley Grange Care Home

from Paul T (Son-in-law of Resident) published on 9 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We've always had a friendly welcome at Oaklands. I truly believe my father-in-law is very well looked after and the team look after the residents.

Reply from Rukmi Silva, General Manager at Oakley Grange Care Home

Thank you for your lovely feedback! We're so glad to hear that you always feel welcome here. It's a pleasure to support your father-in-law. Our team takes great pride in looking after all our residents, and it's wonderful to know that this shines through.


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Review of

Oakley Grange Care Home

from Anni C (Wife of Resident) published on 9 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Oakley Grange Care, sounds basic but from the first person to greet you to the last on your way out you are treated like a friend. Nothing is too much for these wonderful people. The personal care is calm and reassuring, the social activities are great and the range of food and drinks on
offer are superb.

Reply from Rukmi Silva, General Manager at Oakley Grange Care Home

Thank you from the bottom of our hearts for such a wonderful review. It means so much to know that from the moment you walk in, you feel welcomed like a friend. We're truly grateful for your kind words about our care, activities, and meals. Our team is dedicated to making every resident feel comfortable and valued, and hearing that we've made a difference is incredibly uplifting.


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Review of

Oakley Grange Care Home

from J L (Daughter of Resident) published on 9 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the wonderful staff were friendly, helpful and caring.

Reply from Rukmi Silva, General Manager at Oakley Grange Care Home

Thank you so much for your kind words! We're thrilled to hear that you found our staff to be friendly, helpful, and caring. It means a lot to us, and we're committed to providing the best care experience possible.


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Review of

Oakley Grange Care Home

from Simon S (Son of Resident) published on 8 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent welcoming care home with a great level of care for my mum. Friendly and helpful staff.

Reply from Rukmi Silva, General Manager at Oakley Grange Care Home

Thank you for your kind words! We're so pleased to hear that your mum feels well cared for and welcomed. We'll pass along your compliments to our wonderful team.


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Review of

Oakley Grange Care Home

from R L (Resident) published on 8 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough of the staff.

Reply from Rukmi Silva, General Manager at Oakley Grange Care Home

Thank you for your kind words! We're delighted to hear that our staff have made such a difference. We are very blessed to have such a kind and capable team here.


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Review of

Oakley Grange Care Home

from K P (Granddaughter of Resident) published on 2 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

They are looking after my Nan at Oakley Grange Care Home, she has been there for two weeks. I've never seen my Nan looking that happy in a long time. The staff are very pleasant and helpful, always have time for my Nan. The food is 5 star. The home is clean and does not feel like a general care home
but more like a 5-star hotel.

Reply from Rukmi Silva, General Manager at Oakley Grange Care Home

Thank you so much for your wonderful feedback! We're delighted to hear that your Nan is happy and settling in well at Oakley Grange Care Home. Our team takes great pride in providing a warm and caring environment, and it's lovely to know that you've noticed how much we care. We're especially pleased that the food and atmosphere have made her feel at home, and that our staff's dedication has made such a positive impact on her well-being. If there's anything more we can do, please don't hesitate to reach out. Your kind words mean the world to us!


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Review of

Oakley Grange Care Home

from David S (Husband of Resident) published on 30 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very well-maintained and luxurious care home. All the staff are very well trained. They are all friendly and caring. My wife settled in very well. She found all the staff to be kind and professional.

Reply from Rukmi Silva, General Manager at Oakley Grange Care Home

Thank you for your kind feedback. We're delighted to hear that your wife has settled in well and that you've been happy with our team's care and professionalism.


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Review of

Oakley Grange Care Home

from J S (Daughter of Resident) published on 30 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came to Oakley for respite care after a stay in hospital. As she suffers from Alzheimer's we were worried about how she would get on, especially at night. However, she settled very quickly thanks to the caring and friendly team, calm environment and beautiful comfortable room. The staff are all
lovely and Mum's health and wellbeing have improved significantly during her stay. She is well looked after, including hair and makeup pampering sessions! The atmosphere is sociable but not too loud and it's great chatting with staff, other residents and their families as well as being able to see Mum more often as she is close by.

Reply from Rukmi Silva, General Manager at Oakley Grange Care Home

Thank you for your kind words. We're so pleased to hear your mum has settled in well and that her health has improved. It's wonderful that she's enjoying the atmosphere and pampering sessions. We're glad you've been able to spend more time with her, too.


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Review of

Oakley Grange Care Home

from M T (Daughter of Resident) published on 30 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad moved into Oakley Grange just recently. I was nervous that he would find it hard to settle in but he has made the transition smooth. This is because the staff have been so caring. They have taken the time to understand him personally and what he needs. I genuinely feel safe leaving him here.
It is like a home away from home. My dad is moving around more and has been motivated by all the new activities available to him.

Reply from Rukmi Silva, General Manager at Oakley Grange Care Home

Thank you for your wonderful feedback. We're so glad to hear your dad has settled in well and is enjoying the activities. Our team is dedicated to providing personalised care, and it's great to know you feel confident and at ease with him here.


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Review of

Oakley Grange Care Home

from B W (Friend of Resident) published on 18 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A beautiful, luxury care home I've seen located in a peaceful location.
Absolutely clean home and friendly, sunshiny staff. Very well equipped and experienced staff. 10/10 no issues at all. Every set-up, and every decor done has been given careful thought and love! A very luxurious place mixed with
love, care and lots of support for the residents.

Reply from Rukmi Silva, Associate General Manager at Oakley Grange Care Home

Thank you for your wonderful review. I'm very proud of our beautiful home and my fantastic team.


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Awards / Recognitions (8)

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