Care Homes Owned by Cinnamon Care Collection in West Midlands
Only the locations & reviews in West Midlands for Cinnamon Care Collection are showing below.
View the details of all 23 locations (with 1589 reviews) owned by Cinnamon Care Collection
Cinnamon Care Collection Locations in West Midlands (3)
Knowle Lane, Eastcote, Solihull B92 0JA
"Reception staff always so welcoming, lots of activities available if wanted. Food of an exceptional quality. Beautiful decor and…" Read all 47 reviews
Situated within 5 acres of ground in Eastcote, near Knowle, Solihull, Eastcote Park is a luxury care home providing residential care along with a dedicated community for those living with dementia. Each en-suite room is fully furnished to the very highest… Read more about Eastcote Park
- Care Provided
- Residential
- Older Person Care
- Dementia
- Short Term/Respite
- Physical Disability
- Palliative Care
- 50 Rooms from £1,749 / week
31 Hagley Road, Stourbridge DY8 1QH
"Very pleased my wife came straight from hospital. She had time to recover and all round the staff and the service they have given is very…" Read all 88 reviews
Situated along the Hagley Road, close to Stourbridge town centre, Parkfield Grange is a luxury care home by Cinnamon Care Collection. Cinnamon Care Collection has been recognised as a Top 20 Most Recommended Care Home Group by carehome.co.uk for the… Read more about Parkfield Grange
- Care Provided
- Residential
- Older Person Care
- Dementia
- Short Term/Respite
- Physical Disability
- Palliative Care
- Younger Adults
- Sensory Impairment
- 80 Rooms from £1,425 / week
136 Birmingham Road, Sutton Coldfield B72 1LY
"I was in Sutton Park Grange a few weeks ago for respite care. I can only speak most highly of the experience. All the staff were kind and…" Read all 78 reviews
Sutton Park Grange is a luxury care home by Cinnamon Care Collection, who has been recognised as a Top 20 Most Recommended Large Care Home Group (since 2018) by carehome.co.uk, and is ideally situated along the Birmingham Road close to Sutton Coldfield… Read more about Sutton Park Grange
- Care Provided
- Residential
- Older Person Care
- Dementia
- Short Term/Respite
- Physical Disability
- Palliative Care
- Younger Adults
- Sensory Impairment
- 64 Rooms from £1,500 / week
Cinnamon Care Collection Reviews in West Midlands (213)
Parkfield Grange
from P M (Resident) published on 14 April 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Emily Hocking, Home Admissions Advisor at Parkfield Grange
We were only too happy to support you following your hip replacement surgery. It's great to hear that you enjoyed your stay, and should you be in a position to, you'd recommend us to others.
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Parkfield Grange
from A W (Daughter of Resident) published on 14 April 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Emily Hocking, Home Admissions Advisor at Parkfield Grange
Thank you for your kind words about our service and the care that your mother received, it was so lovely to be able to get to know her and support her during her stay. We of course wish her all the best in her relocation
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Parkfield Grange
from Michael H (Son of Resident) published on 14 April 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Emily Hocking, Home Admissions Advisor at Parkfield Grange
We're so glad to hear that you felt your mother was well cared for by our team during her stay with us. Thank you for your comments about our service and team.
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Sutton Park Grange
from Peggy S (Respite Resident) published on 4 April 2025Submitted via Website • Report
Overall Experience
5.0 out of 5
Reply from Karen Handley, Home Admissions Advisor at Sutton Park Grange
Thank you so much for your kind words and for taking the time to share your experience at Sutton Park Grange. We are delighted to hear that you had such a positive stay with us and your appreciation of our well trained staff is music to our ears as this is something we work very hard at.Providing high-quality care, engaging activities, and delicious meals is at the heart of what we do, so it's wonderful to know that you enjoyed every aspect of your respite stay.
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Parkfield Grange
from G S (Husband of Resident) published on 2 April 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Emily Hocking, Home Admissions Advisor at Parkfield Grange
We're so happy to hear that your wife had a good time to recover with us and that you were happy the service that she received. We all wish her well at home, and would be more than happy to welcome her back if ever needed.
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Sutton Park Grange
from R F (Power of Attorney of Resident) published on 31 March 2025Submitted via Website • Report
Overall Experience
3.0 out of 5
My main concern is the failure of the home to administer prescribed medication on Monday 10th March. The resident rang
Reply from Su Edmonds, General Manager at Sutton Park Grange
Thank you for sharing your feedback. As we discussed during our recent telephone conversation. Unfortunately, as the registered manager I have not had the opportunity prior to now to address these issues, directly, with you, but I am committed to ensuring they are properly addressed. Regarding meal portions, our team strives to provide a high standard of care, including ensuring that all residents are satisfied with their meals. We recently welcomed a Hospitality Supervisor whose primary focus is enhancing our dining service. Already, we have seen positive developments. In relation to the medication concern, as we discussed, medication management involves three separate organisations responsible for prescribing, dispensing, and administering. Following an investigation, it was found that while our team had requested the medication, delays occurred externally, however we will take any lessons from this. We value your feedback and are committed to continuous improvement.
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Sutton Park Grange
from Dawn M (Daughter of Resident) published on 20 March 2025Submitted via Website • Report
Overall Experience
5.0 out of 5
We viewed many homes, but from the first time of visiting we were impressed with the level of professionalism, support, understanding and services
There is a genuinely caring atmosphere, a respect for all the residents and understanding of what the whole family is going through. The facilities are well maintained and have the feel of a luxury hotel, whilst being safe, secure and fit for purpose.
To our surprise and great pleasure we have just found out our 82 year old mom has a talent for drumming something she has never done in her life!
Reply from Karen Handley, Home Admissions Advisor at Sutton Park Grange
Thank you so much for your heartfelt review. We understand how challenging it can be to make such an important decision for a loved one, and we are honoured that you chose Sutton Park Grange for your mum's care.It's wonderful to hear that you felt welcomed and supported from your very first visit as our team is dedicated to providing a compassionate and respectful environment, not only for our residents but also for their families. We are delighted to hear that Mum has discovered a hidden talent for drumming as we love seeing our residents learning new skills and exploring new passionsThank you again for your kind words and trust in us.
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Parkfield Grange
from A H (Son of Resident) published on 11 March 2025Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
Reply from Emily Hocking, Home Admissions Advisor at Parkfield Grange
It's so lovely to hear that your mother is settled and that you are reassured by her living with us. Our team work hard to support people for the difficult decisions families face when choosing a care home, so your comment about how you felt during the process, is great to hear.
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Sutton Park Grange
from N R (Son of Resident) published on 10 March 2025Submitted via Website • Report
Overall Experience
5.0 out of 5
The decor and ambience are incredible, but the staff are even better. The menu is varied and tasty, there are plenty of things to get involved in daily if you wish, but with the rooms
Dad is very impressed with Sutton Park Grange, so we can't recommend it enough!
Reply from Karen Handley, Home Admissions Advisor at Sutton Park Grange
Thank you so much for your wonderful feedback! We are truly delighted to hear that your dad has enjoyed his respite stays at Sutton Park Grange. Creating a welcoming and comfortable environment for our residents is at the heart of what we do, and it's fantastic to know that both our team and our facilities have made such a positive impression. We look forward to welcoming your dad again in the future.
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Eastcote Park
from C W (Niece of Resident) published on 7 March 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Nicola Harris, Resident Services Advisor at Eastcote Park
Thank you for your kind review. We are very happy to hear that our reception team are so welcoming and that you find the food of exceptional quality. We're also glad you appreciated the decor and atmosphere.
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Eastcote Park
from B W (Nephew of Resident) published on 6 March 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Nicola Harris, Resident Services Advisor at Eastcote Park
We are glad to hear about your positive experience at Eastcote Park. It is great that you feel the staff are welcoming and go above and beyond to provide excellent care for the residents. Thank you for sharing your kind words.
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Eastcote Park
from E B (Friend of Resident) published on 26 February 2025Submitted via Website • Report
Overall Experience
5.0 out of 5
Reply from Nicola Harris, Resident Services Advisor at Eastcote Park
Thank you for your lovely review of Eastcote Park, we are pleased to hear that you feel welcomed when you visit and that you feel that we are a home-from-home for your friend.
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Eastcote Park
from C B (Son of Resident) published on 25 February 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Nicola Harris, Resident Services Advisor at Eastcote Park
Thank you for your lovely words, we are very pleased to be your first choice when you were seeking a care home for your mum. She brightens our day and it is a pleasure to care for her.
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Parkfield Grange
from Gordon P (Godson of Resident) published on 24 February 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
I have visited people in a number of homes over
Reply from Emily Hocking, Home Admissions Advisor at Parkfield Grange
It is always so lovely to hear people's thoughts and experiences of the home, we cannot thank you enough for your kind words. It's been lovely getting to know your godfather and see how he's come on since moving in with us.
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Eastcote Park
from K F (Husband of Resident) published on 21 February 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Nicola Harris, Resident Services Advisor at Eastcote Park
Thank you for your review, we are extremely pleased that your wife feels happy and safe at Eastcote Park, it is a pleasure for us to care for her.
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Sutton Park Grange
from Richard T (Son of Resident) published on 14 February 2025Submitted via Website • Report
Overall Experience
5.0 out of 5
Reply from Karen Handley, Home Admissions Advisor at Sutton Park Grange
Thank you for choosing us for a respite stay and it was our pleasure to have Dad here with us and we will continue to look forward to seeing him on his visits here.
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Eastcote Park
from D J (Resident) published on 28 January 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Nicola Harris, Resident Services Advisor at Eastcote Park
Thank you for your review, we are very happy that you feel that Eastcote Park is a wonderful place.
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Sutton Park Grange
from Mollie S (Friend of Resident) published on 24 January 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Karen Handley, Home Admissions Advisor at Sutton Park Grange
It has been a pleasure to have you both here and thank you for such lovely feedback that I will share with the team.
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Sutton Park Grange
from Julie R (Daughter of Resident) published on 16 January 2025Submitted via Website • Report
Overall Experience
5.0 out of 5
Reply from Karen Handley, Home Admissions Advisor at Sutton Park Grange
Thank you for taking the time to give us such positive feedback and it is a pleasure to to know that you never worry when you leave here after a visit.
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Sutton Park Grange
from Kenneth P (Friend of Resident) published on 8 January 2025Submitted via Website • Report
Overall Experience
5.0 out of 5
Reply from Karen Handley, Home Admissions Advisor at Sutton Park Grange
Thank you for your kind review, it was a pleasure to have had your friend as a resident here.
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Awards / Recognitions (8)
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