Care Homes Owned by 3A Care (London) Ltd

  • Care Homes Owned by 3A Care (London) Ltd

3A Care (London) Ltd Locations (2)

 

2 Care Homes owned by 3A Care (London) Ltd

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Amberside Care Home

17/19 Park Avenue, Watford WD18 7HR 

9.7 21 reviews
  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • 21 Rooms
The Hollies

9 & 11 Fox Lane, Palmers Green, London N13 4AB 

23 reviews
  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 19 Rooms

3A Care (London) Ltd Reviews (44)

Reviews Posted for members of 3A Care (London) Ltd

Overall Experience

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  • 5
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Review of

Amberside Care Home

from Julie F (Daughter of Resident) published on 16 January 2025
Overall Experience  Overall Experience 5.0 out of 5

My mother came to Amberside in October 2023 and died peacefully there a few days ago. She wasn't one for taking part in activities or doing anything she didn't want to do, but the manager and her wonderful team encouraged, cajoled, were exasperated and most importantly were caring. She usually refused
to take part in communal activities, so the staff came to her. Her room was clean, her clothes were washed, her personal needs were attended to. I was informed of any changes as soon as they happened. The doctor was called quickly if there were any concerns. I was welcomed whenever I visited, and so were all my family. We were known by name and made to feel part of the Amberside family. The staff who were there when Mum died were so kind and considerate both to Mum and to me.
The physical building may not be modern and smart, it's a bit of a warren of corridors and rooms, but it is homely and welcoming, and I am so grateful that is where my mum spent her last few months.

Reply from Pamela Coughlan, Manager at Amberside Care Home

Thank you so very much - It was truly our pleasure to care for your Mum.


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Review of

Amberside Care Home

from L N (Daughter-in-law of Resident) published on 7 October 2024
Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law was discharged from the hospital into the home temporarily, we were so lucky as a family that she went into Amberside because of the care that she received, she felt respected. She felt that they were always so understanding and helpful. Nothing was too much trouble. They tried to let
her have as much independence as possible and dignity and all staff worked as a team. Great leadership, very respectful to all involved and great support for family as well. I can highly recommend this home. Anyone would be fortunate and lucky to receive this home for a relative.

Reply from Pamela Coughlan, Manager at Amberside Care Home

Thank you! I hope Mum is doing well in her new home.


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Review of

Amberside Care Home

from Kamilla E (Daughter-in-law of Resident) published on 8 August 2024
Overall Experience  Overall Experience 5.0 out of 5

My lovely mother-in-law was at Amberside sadly not for long before she passed. From the second we had the home visit until this very day the caring nature of staff to residents has been paramount. Clean, home-from-home feel this care home is one in a million! She was bathed and put in a lovely comfortable
bed within an hour of being there. Although we knew she didn't have long knowing that she was being treated and looked after with such empathy and respect was so reassuring.
I did speak to another resident while I was there who said he loved it so much there he didn't want to go back to his own home! That's testament in itself.
Thank you so much for looking after us with tea, homemade cake, caring and sympathy at a very sad time in our lives.

Reply from Pamela Coughlan, Manager at Amberside Care Home

Thank you for your kind words, It was our pleasure to care for for her.


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Review of

Amberside Care Home

from S B (Wife of Resident) published on 28 June 2024
Overall Experience  Overall Experience 5.0 out of 5

My husband who had Alzheimer's died recently after being a resident for nearly three years. We (his family) chose Amberside because it is small and homely and we have not been disappointed. My husband was wonderfully and lovingly cared for from day one right through to the end. The staff are welcoming
and quickly became 'family' to us all. We will miss our visits and the celebration get-togethers for residents and families/friends. I would definitely recommend this home to anyone looking for somewhere for a loved one especially one with dementia.

Reply from Pamela Coughlan, Manager at Amberside Care Home

Thank you so much! We will miss you too, take care.


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Review of

Amberside Care Home

from Clare S (Daughter of Resident) published on 13 December 2023
Overall Experience  Overall Experience 5.0 out of 5

The manager and the fantastic team at Amberside looked after both my parents at separate times between 2021 and 2023. The team went above and beyond the call of duty in looking after my mum, who was suffering from terminal cancer. They treated my mum like she was their own family. She was always clean,
well-fed and hydrated. Nothing was too much trouble and family were encouraged to visit at any time and made to feel welcome.
The home itself is clean and bright with friendly staff who go the extra mile for everyone. The food is great and there are extra services like hairdressing and chiropody. The home is always beautifully decorated for Christmas, Easter, Valentine’s etc. As a Registered Nurse myself, I know good quality care when I see it and I have no hesitation in highly recommending Amberside Care Home to anyone seeking great care.

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Review of

Amberside Care Home

from Pamela M (Daughter of Resident) published on 19 September 2023
Overall Experience  Overall Experience 5.0 out of 5

My mum recently passed away at Amberside Care Home, with her carers around her. Unfortunately, she developed dementia in her last few months of life and could be very difficult at times, but the love and care she received never faltered. The respect shown to Mum while waiting for the undertakers to
arrive and the comfort given to me and my family was outstanding. The staff couldn’t do enough for us, supplying us with tea and sympathy until we were ready to say our goodbyes.


My family and I cannot thank the staff enough for making our mum’s stay at Amberside Care Home a happy one.


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Review of

Amberside Care Home

from Sue S (Daughter of Resident) published on 15 August 2023
Overall Experience  Overall Experience 5.0 out of 5

The team at Amberside Care Home looked after both my parents at different times in their final months of life. The care they each received was outstanding. There is a true sense of family created at the home, with staff that really do know the residents and effortlessly adapt to meet not only their
many physical needs but also social and emotional needs. I will forever remember the genuine smiles that greet you when you visit, the open-door policy so that visits can be scheduled around busy lives, the laughs with residents and staff alike, the unending compassion shown by staff to both residents and their families and the utter professionalism that is ever-present. The fact that, over several years, the staff barely changed is a testament not only to their dedication and commitment but also to the strong management of the home. I cannot rate Amberside highly enough if you are making the difficult decision to find a home for your loved one. The team at Amberside have my family’s complete trust.

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Review of

The Hollies

from Lesley C (Daughter of Resident) published on 23 April 2020
Overall Experience  Overall Experience 5.0 out of 5

My father was cared for by The Hollies for 16-months until he passed away this month. The staff at the care home treated him as if he were family.
The home is cosy, and there are so many activities and Dad was taken on some lovely visits, and my mother was able to go along too.
The summer party
was a memorable family occasion. His room was airy and bright, and the home was well looked after.
The staff are friendly, caring and professional in all that they do, and always attentive to the needs of residents.
Last summer, we took dad into the garden every time we visited, and we were able to install his keyboard at the home for him to play.
He ate well, and the main lounge is small enough that there is a nice atmosphere there, plus the home is very secure, and there is always plenty of staff around.
We looked at several homes, but this was our first choice mainly due to the welcoming nature of the staff and the lovely rooms. I would highly recommend this care home.

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Review of

Amberside Care Home

from M B (Daughter of Resident) published on 24 February 2020
Overall Experience  Overall Experience 4.0 out of 5

Dad has lived at Amberside for nearly two years.
Dad and everyone are treated with kindness, thoughtfulness and dignity.
All the staff are very friendly, and it has a very homely feel.

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Review of

Amberside Care Home

from J S (Granddaughter of Resident) published on 14 February 2020
Overall Experience  Overall Experience 5.0 out of 5

I am always greeted with a warm welcome and encouraged to sign in. Staff always invite us in and escort me to my grandmother's room. We (Grandma and I) are always offered a drink. We, as a family, have a good experience. It is always nice to visit.

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Review of

Amberside Care Home

from A M (Resident) assisted by family/friend published on 10 February 2020
Overall Experience  Overall Experience 5.0 out of 5

Amberside has been like a home from home for me. The staff couldn't be more caring and attentive. Lovely rooms and excellent food. Activities have been great!

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Review of

Amberside Care Home

from M M (Daughter-in-law of Resident) published on 10 February 2020
Overall Experience  Overall Experience 5.0 out of 5

There is a real homely atmosphere ay Amberside. The residents are all living together rather than separately in the same establishment. The staff literally could not be kinder, more attentive and friendly. I simply do not know how they maintain their very high standards. I would definitely recommend
Amberside as quality care for your elderly relations.

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Review of

Amberside Care Home

from R O (Niece of Resident) published on 10 February 2020
Overall Experience  Overall Experience 4.0 out of 5

My uncle has been treated with respect and dignity since the first day he arrived. The staff always greet you at the door with a smile and a hello, he is well looked after always.

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Review of

Amberside Care Home

from MDS (Son-in-law of Resident) published on 27 January 2020
Overall Experience  Overall Experience 5.0 out of 5

My wife and I were recommended to look at Amberside for respite care for our mother. From the first meeting, we were impressed with the friendly and caring staff and the welcoming and homely feel of the home. The Amberside team went out of their way to make her comfortable, taking into account her
physical and emotional needs throughout her stay. Amberside is very professionally run giving us confidence in her safety and security. The facilities are good, and the home is clean and safe. Our sincere thanks for looking after our much-loved mother.

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Review of

Amberside Care Home

from Mary S (Daughter of Resident) published on 23 January 2020
Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Amberside since it opened, nearly 2 years ago. She has always been treated with the utmost care and respect and has been very happy.
More recently Mum has been in hospital for several weeks and is now bedbound. Staff at Amberside have been outstanding, going out of
their way to welcome her back home and their care, understanding and sensitivity to her needs have been second to none. An absolutely outstanding home for Mum.

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Review of

Amberside Care Home

from R L (Granddaughter of Resident) published on 23 January 2020
Overall Experience  Overall Experience 4.0 out of 5

Amberside is a lovely home with a homely feel; unlike some other facilities I have seen. All the team are friendly and show genuine care for the residents taking time to get to know their individual needs. I wouldn't hesitate to recommend Amberside.

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Review of

Amberside Care Home

from Charlotte L (Niece of Resident) published on 23 January 2020
Overall Experience  Overall Experience 4.0 out of 5

I'm a regular visitor to the home to see my uncle. Always lovely, friendly, accommodating staff. The best part of being a resident is because it's so small the staff treat every resident as an individual.

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Review of

Amberside Care Home

from Arderne G (Regular Volunteer) published on 27 November 2019
Overall Experience  Overall Experience 4.0 out of 5

I began regular visits early in 2019 when the home was being upgraded from poor quality rating. The genuine effort to provide food standards plus sincere love and care for residents soon became increasingly obvious. The residents appear content and well looked after. The staff spend quality time with
them and are genuinely interested and concerned for their welfare. The staff themselves appear to get on well and to take pride in their work.

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Review of

The Hollies

from Panayiotis A (Son of Resident) published on 18 November 2019
Overall Experience  Overall Experience 5.0 out of 5

My mother was cared for by Hollies for six weeks. The care workers were always professional, caring and sympathetic towards my mother and the other residents. They were always eager to help and acted in a professional manner throughout.

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Review of

The Hollies

from A K (Granddaughter of Resident) published on 12 November 2019
Overall Experience  Overall Experience 5.0 out of 5

The staff at The Hollies are wonderful and work so hard to support each and every resident. They are caring, friendly and very efficient. Sadly, my grandad recently passed away, however the manager and carers sat beside him until the very end and always tried their best to be as accommodating as possible.
Thank you very much for looking after my grandad so well - we'll miss seeing your lovely faces.

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Awards / Recognitions (0)

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Frequently Asked Questions about 3A Care (London) Ltd

How many Care Homes does 3A Care (London) Ltd own?

3A Care (London) Ltd own 2 Care Homes.

Which 3A Care (London) Ltd Care Homes have the highest review score?

Amberside Care Home & The Hollies have the highest review score.