Care Homes Owned by South Coast Care Homes Ltd

9.4 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by South Coast Care Homes Ltd
South Coast Care Homes provide high-quality care within a residential setting for older people and those with dementia and its associated conditions.

Both homes are of a high-quality and based in Eastbourne. All the rooms are decorated to a high standard and there are plenty of local amenities and facilities nearby.

Care is person-centred and very much focussed on the exact needs of the individual.

South Coast Care Homes Ltd Locations (4)

 

4 Care Homes owned by South Coast Care Homes Ltd

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Sunrise Nursing Home

10 Cobbold Road, Felixstowe IP11 7HQ 

9.8 42 reviews
"My dad had been a resident of this care home since 2019. It has been a brilliant care home with friendly staff and manager. She always went…"   Read all 42 reviews
Location Type Care Home

Sunrise Nursing Home in Felixstowe, cares for residents in a stimulating, relaxing home. Run by South Coast Care Homes, trained staff strive to give residents dignity and respect while giving quality care. The care home offers accommodation for… Read more about Sunrise Nursing Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Short Term/Respite
  • Palliative Care
  • 30 Rooms from £1,000 / week
Elton Park Care Home

Elton Park, Hadleigh Road, Ipswich IP2 0DG 

9.8 41 reviews
"We as a family could not have wished for better care for our father. The staff were friendly. Always had time to speak to our father. The…"   Read all 41 reviews
Location Type Care Home

Beechlawn Residential Home is a high quality care service set in the peace and tranquillity of a private road in Ipswich. They aim to provide an excellent standard of care, based on the individual needs of the resident whilst enabling them to remain… Read more about Elton Park Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Sensory Impairment
  • 35 Rooms from £800 / week
Hartfield House

5 Hartfield Road, Eastbourne BN21 2AP 

9.3 24 reviews
"This review relates to the seasonal time of the year. The staff are always fantastic but have gone the extra mile. The Christmas get…"   Read all 24 reviews
Location Type Care Home

Hartfield House is a residential care home located in Eastbourne providing care and support to older people, helping them to live independently. The home provides personal care, including: assistance with meals, dressing, washing and toileting, and… Read more about Hartfield House

  • Care Provided
  • Residential
  • Older Person Care
  • Short Term/Respite
  • 20 Rooms from £650 / week
Saffrons Care Home

20 Saffrons Road, Eastbourne BN21 1DU 

8.9 15 reviews
"My aunt was only here for a short stay, but I cannot praise the staff and management enough for their exceptional care and attention. The…"   Read all 15 reviews
Location Type Care Home

Saffrons Care Home in Eastbourne, East Sussex, provides a safe, comfortable, homely environment tailored to the individual needs of each resident, whilst encouraging their independence. The home welcomes older people who wish to take a step back from… Read more about Saffrons Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Sensory Impairment
  • 20 Rooms from £700 / week

South Coast Care Homes Ltd Reviews (122)

9.4
South Coast Care Homes Ltd has a Group Review Score of 9.4 (9.445) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to South Coast Care Homes Ltd must have a Review Score.

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Review of

Elton Park Care Home

from S C (Son of Resident) published on 6 March 2025
Overall Experience  Overall Experience 5.0 out of 5

We as a family could not have wished for better care for our father. The staff were friendly. Always had time to speak to our father. The respect they showed our father was above and beyond although our father did not have a long stay before he passed away. The staff kept us informed at all times, and
treated us with respect and gave us the time we needed and support right up to the end.

Reply from Amanda Thackery, Home manager at Elton Park Care Home

Thank you for your lovely review, I will share this with the staff.


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Review of

Saffrons Care Home

from Elaine D (Niece of Resident) published on 3 February 2025
Overall Experience  Overall Experience 5.0 out of 5

My aunt was only here for a short stay, but I cannot praise the staff and management enough for their exceptional care and attention. The home had a lovely atmosphere and the staff were always smiling. I would highly recommend this home to others.

Reply from Hiren Patel, Director at Saffrons Care Home

Hello, I hope this message finds you well. On behalf of Saffrons Care Home, I want to express our heartfelt gratitude for your excellent review. Your kind words and positive feedback mean a lot to us and are truly appreciated. We are delighted to hear that you had a great experience with our services.


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Review of

Hartfield House

from L A (Daughter of Resident) published on 23 January 2025
Overall Experience  Overall Experience 5.0 out of 5

This review relates to the seasonal time of the year. The staff are always fantastic but have gone the extra mile. The Christmas get together was well attended and a wonderful atmosphere. Staff were very attentive but not pushy. On Christmas day my mother was enabled to have her lunch in her room and
was well catered for and her privacy was respected.
The home is a home from home. Heartfelt thanks to the team.

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Review of

Hartfield House

from Paul H (Friend of Resident) published on 22 July 2024
Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend Hartfield House. When I visit my friend here, I always feel welcomed by the staff who are very friendly and approachable. Nothing is too much trouble. Many times on my visits I have observed the Care Home Manager, taking time to chat and have fun with the residents. This seems
to be a very organised and well-run home with a highly motivated team.

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Review of

Hartfield House

from Clare Y (Friend of Resident) published on 30 June 2024
Overall Experience  Overall Experience 5.0 out of 5

I am the resident Hairdresser at Hartfield House and have been for years.
This home is so friendly and I get on well with the Manager, staff and residents, many would class me as a friend as I see most of the residents on a weekly/fortnightly basis.
Really enjoy coming here and they make yummy cakes
when I have one on my hairdressing afternoons!
Great Care Home!

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Review of

Hartfield House

from C C (Stepson of Resident) published on 28 June 2024
Overall Experience  Overall Experience 5.0 out of 5

The residents are well looked after. The staff are caring, the rooms are clean, nice with their own facilities. They also have activities for them during the week and a nice garden that they can use.

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Review of

Saffrons Care Home

from Gabrielle Y (Daughter of Resident) published on 27 June 2024
Overall Experience  Overall Experience 5.0 out of 5

My mother spent a year and a half at Saffrons and I have only good things to say about it. I spent a lot of time visiting care homes in the area and I knew Saffrons was the right place from the moment I walked through the door. This beautiful old house has been designed so that each room has privacy
and comfort and there are activities for those who want them, and privacy for those who don't.
My experience with the staff was exceptional as the care and respect they provided to my mother was heart-warming. Everyone I met was focused on taking care of the residents, and the wonderful manager bent over backwards trying to meet my mother's needs before she needed to move to a nursing home.
The fact that Saffrons is privately owned is a great advantage as the owner is very hands-on and makes regular visits to the home, as well as including residents and their families in meetings and updates. Saffrons was a wonderful home for my mother and I will always be grateful.

Reply from Hiren Patel, Director at Saffrons Care Home

I hope this message finds you well. On behalf of Saffrons Care Home, I want to express our heartfelt gratitude for your excellent review. Your kind words and positive feedback mean a lot to us and are truly appreciated. We are delighted to hear that you had a great experience with our services. Your review not only motivates our team to maintain the high standards of service we strive for but also helps others understand the value we aim to provide. Thank you once again for taking the time to share your experience.


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Review of

Sunrise Nursing Home

from Barbara B (Daughter of Resident) published on 26 June 2024
Overall Experience  Overall Experience 3.0 out of 5

Currently, my mother is in respite at this home.
The staff are friendly and caring and she reports the food is really good.
But the state of her room is terrible just before her arrival we were told it was a store room.
There's stuff in the corridor outside it. She doesn't have her own bathroom and
the bathroom she can use has spare equipment in it and wheelchairs wedged in either side of the toilet.
She does have a sink in a cupboard in her room but cannot use it as there is a leak and has towels under it to soak up the leak.
She has no bedside lamp even though it's been requested several times.
She has blankets but no quilt even though this has been requested.
And her dressing gown was hooked up from a cupboard handle high up making it difficult and unsafe for her to retrieve. When this was pointed out we were told well if she had a fall trying to get it they would know as have sensors in the floor to alert them to fall. Unbelievable.

Reply from Natver Patel, Director at Sunrise Nursing Home

We are sorry to hear that you were not satisfied with the facility during this one-week respite. We aim to provide high-quality care in a family-like environment. We have also undertaken a multiyear facility improvement plan which has improved the decor of the rooms and the communal area significantly. Thanks to our experienced and qualified team, freshly cooked meals, family-like environment, and good facilities, we are one of the highest-rated nursing homes in Felixstowe. We also pride ourselves in providing the most affordable nursing care in Felixstowe.


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Review of

Hartfield House

from Leigh G (Friend of Resident) published on 17 June 2024
Overall Experience  Overall Experience 5.0 out of 5

I have to say that Hartfield House is such a lovely home, the staff are really helpful and friendly, they even offer tea and coffee when we arrive, the manager had always gone the extra mile to assist me with any question I may have had, we always felt that nothing was a bother and she always had time
to speak to us.
My friend who was an elderly lady, when she was there, she was so happy and contented, it was nice to visit her to see her so settled and looking so well
I would always recommend Hartfield House as in my eyes they are unique, in every way, which makes them stand out compared to other homes.
Thank you to the manager and the team for your compassion and kindness.

Reply from Ketan, Director at Hartfield House

Thank you for giving Hartfield House a great review. We appreciate you taking the time to provide the review as it means a lot to everyone involved with running the home. We are glad to hear that you are happy with the service provided at Hartfield House. Kind Regards, Ketan


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Review of

Sunrise Nursing Home

from Leane E (Father of Resident) published on 10 June 2024
Overall Experience  Overall Experience 5.0 out of 5

My dad had been a resident of this care home since 2019. It has been a brilliant care home with friendly staff and manager. She always went out of her way to help us with Dad. I can't praise Sunrise enough, I would definitely recommend this nursing home. They definitely made Dad's last years of his
life the best. Thank you.

Reply from Natver Patel, Director at Sunrise Nursing Home

Thank you Leane for your kind words. Very much appreciated. Your dad will be dearly missed.


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Review of

Elton Park Care Home

from Steve L (Son of Resident) published on 10 June 2024
Overall Experience  Overall Experience 5.0 out of 5

In the 2 years, my mother was staying here at the care home they went out of their way and made my mother welcome and happy in her new chapter in their care, They made her feel at home and went out of their way to keep to her needs and informed me if there was problems.

Reply from jill sleeper, home manager at Elton Park Care Home

Our aim is to provide person-centred care whilst promoting open communication and involving our residents and family in the care and support we provide I will pass your very kind words onto the staff team It was a pleasure providing care and support to your loved one.


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Review of

Elton Park Care Home

from Sonia M (Wife of Resident) published on 5 June 2024
Overall Experience  Overall Experience 5.0 out of 5

I arranged for my husband to stay at Elton Park for one week so that I could take a short holiday. I chose this care home after meeting the management and staff as I was impressed by their interest and attention to the details of him and his requirements. Unfortunately, I had an accident whilst I was
away I had to ask the staff to extend his stay. Initially, this was to be for one more week but ended up being for a further three weeks. They were understanding and helpful and I was relieved that they could accommodate him at a time when I was unable to care for him myself. He enjoyed his stay and became very fond of the staff who took amazing care of him. They went above and beyond the brief to ensure that he was happy and relaxed.

Reply from jill sleeper, home manager at Elton Park Care Home

Thank you for your kind words it was a pleasure to support you and your husband we are happy your husband enjoyed his stay at Elton Park Care Home I will pass your kind comments onto the staff team.


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Review of

Elton Park Care Home

from Diane C (Sister-in-law of Resident) published on 5 June 2024
Overall Experience  Overall Experience 4.0 out of 5

Very pleased with the care my sister in law is receiving. Slight issues that have arose and been dealt with, putting in place a plan to resolve them. Being a new resident we are still in the settling in stage. Required moving from upstairs to down stairs which has improved her socialising.

Reply from jill sleeper, home manager at Elton Park Care Home

I am pleased you are happy with the care and support that you feel your sister-in-law is receiving I will pass your kind words onto the staff team.


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Review of

Elton Park Care Home

from P J (Husband of Resident) published on 4 June 2024
Overall Experience  Overall Experience 5.0 out of 5

My wife had unfortunately been quite poorly and after a long time spent in hospital and a decision I didn't take very lightly we as a family decided that we could no longer cater for my wife's needs at home. Elton Park was a home we asked for as my wife had spent some respite there the previous year.
She was given the same room she had previously which I thought was lovely and we came over to bring all of her home comforts before she arrived. Since she has been in I visit almost on a daily basis and the staff are all so welcoming and I can tell my wife is in the best place for her.

Reply from jill sleeper, home manager at Elton Park Care Home

Thank you for your very kind words our aim at Elton Park is to deliver person-centred care within a homely environment we welcome all visits to the care home. I will pass your feedback on to all of the staff at the care home.


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Review of

Elton Park Care Home

from S J (Daughter of Resident) published on 4 June 2024
Overall Experience  Overall Experience 5.0 out of 5

My mum had been in hospital for around 8 weeks prior to finally being admitted to Elton Park Care Home and I can honestly say it was the biggest welcome relief to not only get my mum into a home I had requested as she had previously had a week's respite here in 2023. The care and support that all the
staff at Elton Park have given my mum after her hospital stay was so much more attentive to my mum's personal needs they have built her confidence back up as she was treated so poorly in hospital. We visit almost on a daily basis and my family and I feel so welcomed by all the staff here, and we can see the happiness on my mum's face when the carers check in on her.

Reply from jill sleeper, home manager at Elton Park Care Home

Thankyou for your lovely feedback our aim at Elton Park care home is to promote life skills and independence to ensure all of our residents feel happy and empowered I will pass your comments on to the staff team at Elton Park


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Review of

Sunrise Nursing Home

from N W (Son of Resident) published on 30 May 2024
Overall Experience  Overall Experience 5.0 out of 5

My mum had been in Sunrise nursing home for the last 8 years. She had to leave her home as she had to have her right leg amputated and couldn’t return home. She was welcomed in by the original staff and said she felt comfortable in the room she was in. The room proved not big enough and straight away
she was given a larger room which she stayed in for her remaining years. Since the new owners and the appointed new manager have taken over I cannot fault the home at all. Any problems Mum had were dealt with straight away and we the family were informed. The staff were always friendly and made you feel welcome. Mum passed away on the 19th of April 2024 and the staff were brilliant right till she passed away.

Reply from Natver Patel, Director at Sunrise Nursing Home

Thank you for your kind words. We aim to live by our value of "caring like family" and it is great to see that the family feels we are living by that value.


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Review of

Sunrise Nursing Home

from Jacky W (Daughter-in-law of Resident) published on 22 May 2024
Overall Experience  Overall Experience 5.0 out of 5

Mum-in-law has been a resident here for over 8 years (until her recent passing) Sunrise has a lovely homely feel and the staff are always happy, friendly and very caring. Nothing was ever too much trouble for her and it has always felt reassuring that she was very well looked after. We as a family were
always warmly greeted and made to feel very welcome. The owners and management are super. Always available to discuss anything. The food and meals are very good. Overall a lovely nursing home that I would highly recommend.

Reply from Natver Patel, Director at Sunrise Nursing Home

Thank you Jacky for such positive feedback. We were glad to look after your mother-in-law. We will miss her dearly. Please feel free to stop by for a coffee and chat with the manager and staff. You know we are a family-friendly home and operate a family-like environment.


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Review of

Elton Park Care Home

from Kath L (Daughter of Resident) published on 22 March 2024
Overall Experience  Overall Experience 4.0 out of 5

Dad has spent nearly two weeks of respite here and honestly, it’s the staff that make Elton spark - a very special place. They are there for the families as much as they are for the residents. They show so much care, compassion and kindness to everyone who walks through the door. They are gentle and
patient with even the most challenging situations. I have great respect for them. They could do with another pair of hands in the kitchen or an area where family and visitors could make or purchase drinks and snacks as you have to call on a member of the care team if you need anything and as willing as they are they are very busy.

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Review of

Elton Park Care Home

from Julia R (Friend of Resident) published on 21 March 2024
Overall Experience  Overall Experience 5.0 out of 5

On my visit, it was very welcoming, with great managers and staff on hand to assist with anything. The home has a friendly atmosphere, well organised and efficient. Easy to find and park. Security was excellent with a locked door with use of a keypad and I was asked to sign in and out of the visitor
book.

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Review of

Sunrise Nursing Home

from Amanda R (Friend of Resident) published on 21 December 2023
Overall Experience  Overall Experience 5.0 out of 5

When a good friend became unable to care for himself in his home, he was moved from pillar to post, until Sunrise Nursing Home gave him the new home that he needed. Whenever I visited, including garden visits during Covid when possible, I was made most welcome. The staff were, at all times, kind and
respectful towards my friend, and I always felt that he was in just the right place. A big thank you to everyone for giving my friend the dignity that he deserved.

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Frequently Asked Questions about South Coast Care Homes Ltd

How many Care Homes does South Coast Care Homes Ltd own?

South Coast Care Homes Ltd own 4 Care Homes.

Which South Coast Care Homes Ltd Care Homes have the highest review score?

Sunrise Nursing Home, Elton Park Care Home & Hartfield House have the highest review score.