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Care Homes Owned by The Maple Group

9.4 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by The Maple Group
The Maple Group specialises in Residential Care Homes, Nursing Homes, Home (Domiciliary) Care and Medical Clinics, with facilities in the United Kingdom and Western Canada.

The Maple Group stands for care – which is what they do in all of their businesses by focussing on the individual, and striving to provide the best and kindest possible care.

They are an integrity-driven company founded on the principles of accountability, involvement and partnership with a management team of highly experienced senior health and social care professionals.

They want all of their users, staff, purchasers and regulators to know that they will listen to each one of you. They are on a journey to provide the kindest possible care and experience, simply, easily, effectively and efficiently while employing some of kindest and most professional people.

The Maple Group Locations (2)

 

2 Care Homes owned by The Maple Group

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The Willows

38/39 Westminster Road, Earlsdon, Coventry CV1 3GB 

9.5 32 reviews
"My Nan has been at The Willows for nearly 5 years now and I’m very happy with her care there. The staff has always been attentive, kind,…"   Read all 32 reviews
Location Type Care Home

In the heart of Coventry, this family-run and award-winning care home offers affordable, quality care. The friendly, caring team ensure person-centred care with residents encouraged to lead an enriched life, supported by the engaging social programme… Read more about The Willows

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Younger Adults
  • 32 Rooms from £650 / week
Grovewood Residential Home

13 Woodland Road, Dacre Hill, Wirral, Birkenhead CH42 4NT 

9.3 35 reviews
"My relative has been at Grovewood for 22 months, the staff are great and provide excellent care and service. He is always happy, content,…"   Read all 35 reviews
Location Type Care Home

Nestling in the heart of Wirral, this family-run and award-winning care home offers affordable, quality care. The friendly, caring team ensure person-centred care with residents encouraged to lead an enriched life, supported by the home's engaging social… Read more about Grovewood Residential Home

  • Care Provided
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Younger Adults
  • 32 Rooms from £550 / week

The Maple Group Reviews (67)

9.4
The Maple Group has a Group Review Score of 9.4 (9.389) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to The Maple Group must have a Review Score.

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Review of

The Willows

from Niki K (Granddaughter of Resident) published on 27 March 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Nan has been at The Willows for nearly 5 years now and I’m very happy with her care there. The staff has always been attentive, kind, and caring with sincerity. Additionally, with me being the only member of my family taking care of things for my Nan and looking out for her best interests, I have
found them all to be an immense support to myself as well. The current management team is fantastic and I really cannot fault them. My Nan’s level of dementia throughout her time has worsened, as is natural with this disease, and in no way due to the quality of care given. The team has always done the best for her during every single stage of her dementia. I highly recommend The Willows and the care team. I give my utmost thanks for everything that they do for my Nan, the other residents, and the relatives of residents.

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Review of

Grovewood Residential Home

from L S (Father of Resident) published on 20 March 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Because of his current physical disability, my son is unable to continue to live in his flat and is in need of care. Although he is much younger than the remainder of the residents, I have been relieved that he is receiving the care he needs, has a private room and has caring and good-humoured attention.
His regular visits to hospital for treatment are properly organised as is his medication. Given his current medical condition, the respite care he is receiving is very much appreciated.

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Review of

Grovewood Residential Home

from L H (Daughter of Resident) published on 13 March 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative has been at Grovewood for 22 months, the staff are great and provide excellent care and service. He is always happy, content, and smartly dressed. I highly recommend Grovewood.

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Review of

Grovewood Residential Home

from Lesley H (Daughter of Resident) published on 13 March 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has lived at Grovewood for 18 months. He always appears happy, the staff are amazing and very caring. I'm always made to feel welcome. Grovewood is like one big family.

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Review of

Grovewood Residential Home

from M S (Mother of Resident) published on 12 March 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Being anxious about our 53-year-old son receiving respite care in a home full of elderly residents we were reassured and relieved to find the staff welcoming, cheerful and caring, treating him with respect, dignity and good humour. He is free to get up, go to bed and have his meals when he wants. We
have built up a good friendly relationship with all the carers on our visits.

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Review of

The Willows

from Teresa V (Daughter of Resident) published on 19 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care for my mum was excellent. The carers always made sure she was comfortable and well looked after. Nothing was ever too much trouble.
Not only were they lovely to my mum but they continued to support my dad and myself right up to her passing away.
I would recommend The Willows to anyone looking
for care for a loved one.

Reply from Shaquille Pabani, Managing Director at The Willows

Thank you for taking the time to share your experience with The Willows. We are truly grateful for your positive feedback regarding the care and support provided to your mother and your family. It is heartwarming to know that our team's dedication made a significant difference during such a crucial time.
We acknowledge your concern about the food and drink quality, as reflected in your review. We take this feedback seriously and are committed to continuous improvement in all aspects of our service. To address this, we are excited to announce our partnership with a meal provider starting at the end of this month. They are renowned for their high-quality, chef-prepared meals and we are confident that this collaboration will significantly enhance our food and drink offerings, ensuring that all our residents enjoy excellent quality meals at all times.


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Review of

Grovewood Residential Home

from Ian C (Son of Resident) published on 16 September 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was looked after for just over three and a half years. The care staff were wonderful and were like a second family. Mum recently passed away peacefully in the home. Thank you everyone at Grovewood.

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Review of

The Willows

from H F (Great-grandson of Resident) published on 19 June 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I recently visited my great-nan at The Willows Care Home, where she has been a resident for the last few months. I don’t travel to the UK as often as I’d like and thus have not seen my grand-nan since prior to Covid. Since then, she had deteriorated substantially with dementia. Whilst this was extremely
difficult to see during my visit to Coventry, I was impressed with the way The Willows staff cared for her needs. They were patient and considerate when providing assistance to her and more than welcoming to myself and my aunt who visited the home with me. We even stayed for lunch and got fed some homemade fish and chips.
Overall, pleased to see she is in a place like The Willows, being well cared for.

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Review of

Grovewood Residential Home

from A H (Granddaughter of Resident) published on 17 May 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Entrusting the care of a loved one to a residential care home can be a challenging decision. However, from our first encounter with the staff at this remarkable care home, we knew our grandmother was in capable, compassionate hands. I am delighted to share my overwhelmingly positive experience and commend
the incredible staff and care provided during my grandmother's respite stay.
Upon our arrival, we were struck by the warmth and friendliness that radiated throughout the care home. The staff greeted us with genuine smiles, making us feel welcome and immediately at ease. Their professionalism and expertise in caring for the elderly were apparent and their dedication to providing the utmost quality of care was truly inspiring.
The residential care home itself was a picture of comfort and serenity. Impeccably clean and beautifully decorated, the inviting atmosphere was enhanced by thoughtful touches, such as cosy common areas, tranquil gardens and calming colours throughout.

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Review of

The Willows

from T G (Granddaughter of Resident) published on 16 May 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan has been at The Willows for a couple of months now, she is extremely happy in this place. They have been nothing but nice and friendly to her, they care for her every need. Every time I come here she’s always singing their praises. Thank you to every staff member who looks after her.

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Review of

The Willows

from Harvey S (Nephew of Resident) published on 12 May 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Aunt has been a resident at The Willows for the past several months, and I have been consistently impressed with the level of care and attention that they receive.
From the moment we first toured the facility, I was struck by the warm and welcoming atmosphere. The staff were incredibly kind and
knowledgeable, and they made a point to get to know my aunt and her unique needs and preferences.
One thing that has really stood out to me is the sense of community at The Willows Care home. It is clear that the staff go out of their way to create a welcoming and inclusive environment where everyone feels at home.
Overall, I cannot recommend The Willows Care home highly enough! If you are looking for a safe, supportive, and truly caring environment for your loved one, this is the place to be. The staff are exceptional, the facilities are top-notch, and the sense of community is truly special. I feel incredibly grateful to have found such a wonderful place for my aunt to call home.

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Review of

The Willows

from R M (Grandson of Resident) published on 11 May 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't express enough thanks to the staff at The Willows for the wonderful care they provided my grandmother during her stay. From the moment she arrived, they went above and beyond to make her feel comfortable and at home. The facilities were always clean and well-maintained, and the staff was incredibly
attentive to her every need.
They always made sure she had a comfortable bed to sleep in and provided her with delicious, healthy food that she enjoyed. They scheduled activities that matched her interests and abilities, which kept her engaged and allowed her to build new relationships with other residents.
Importantly, every interaction with the staff was a positive one, which helped put our minds at ease knowing that my grandmother was being cared for by caring, kind, and compassionate people. I feel so grateful that my grandmother was able to spend her final months in such a loving and nurturing environment.
I would highly recommend The Willows to anyone. Thank you

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Review of

Grovewood Residential Home

from J H (Relative of Resident) published on 6 September 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Wonderful to see how they cared for my relative on her birthday. Friendly staff and good Covid precautions. Thank you.

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Review of

Grovewood Residential Home

from C C (Granddaughter of Resident) published on 6 September 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are extremely friendly and Nanny looks like she is having a great time! Thank you.

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Review of

Grovewood Residential Home

from Anna C (Daughter of Resident) published on 6 September 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum looked clean, well and happy. Better than I have seen her for many years. Thank you.

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Review of

Grovewood Residential Home

from R C (Granddaughter of Resident) published on 6 September 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are friendly and Nanny seems happy and healthy - thank you.

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Review of

Grovewood Residential Home

from Geraldine E (Daughter of Resident) published on 6 September 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been with you just under four weeks, she looks so well and appears to be content and settled. Thank you.

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Review of

Grovewood Residential Home

from T O (Granddaughter of Resident) published on 15 June 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care staff are lovely and so caring towards our nan/mum. They really do go above and beyond to ensure she is happy. Wouldn’t have wanted her to be anywhere else as she is safe here and content. She is cared for and always looked out for here and the staff think so highly of my nan.

Reply from Steven Moore, Marketiing at Grovewood Residential Home

Hi,
Thank you so much for the kind words. Glad your Mum/Nan is set and all happy at the home.
S


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Review of

Grovewood Residential Home

from K O (Daughter of Resident) published on 5 June 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Grovewood Residential Home is a lovely care home, all staff have been so loving and caring towards our mum/nan we couldn't have asked for a better place for her. They have gone above and beyond to make sure she's safe and comfortable at all times. We would like to thank all staff for all they do x

Reply from Steven Moore, Marketiing at Grovewood Residential Home

Hi,
Thank you so much for the kind words, we are delighted your Mum/Nan is happy at the home. We will make sure the message is passed on to the team.
S


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Review of

The Willows

from Wendy J (Niece of Resident) published on 7 May 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Had a great experience with The Willows when my aunt was here on respite for a couple of months. They were very professional and made sure to keep her gluten requirements at the forefront of her care - this was something we were very worried about with putting her in care for the month.

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Awards / Recognitions (0)

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Frequently Asked Questions about The Maple Group

How many Care Homes does The Maple Group own?

The Maple Group own 2 Care Homes.

Which The Maple Group Care Homes have the highest review score?

The Willows & Grovewood Residential Home have the highest review score.
The Maple Group in Merseyside The Maple Group in West Midlands

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