Care Homes Owned by Bloomcare in Merseyside

9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Bloomcare in Merseyside

Only the locations & reviews in Merseyside for Bloomcare are showing below.

View the details of all 12 locations (with 463 reviews) owned by Bloomcare

Bloomcare Locations in Merseyside (4)

 

4 Care Homes owned by Bloomcare in Merseyside

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Acacia Court

17/19 Roe Lane, Southport PR9 9EB 

10 41 reviews
"What can I say about Acacia Court? It is clean and the staff are amazing. They are all very attentive, and polite and nothing was too…"   Read all 41 reviews
Location Type Care Home

At Acacia Court, they provide general, residential dementia care for the elderly, making sure they have all the support they need to live as independently as possible. Whatever your individual needs, the support team has been specially selected to ensure… Read more about Acacia Court

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 27 Rooms from £916 / week
Abbotsbury

25 Park Road, Southport PR9 9JL 

9.6 34 reviews
"The team at Abbotsbury have been absolutely wonderful, exceptionally patient with my confused mum. Nothing has been too much trouble, they…"   Read all 34 reviews
Location Type Care Home

Set in the heart of Southport, Abbotsbury is an exceptional home that offers respite, long-term residential and specialist dementia care. Their mission here is to help residents cope with their personal challenges and enjoy day-to-day life at every opportunity. The… Read more about Abbotsbury

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 21 Rooms from £916 / week
Hampton Court

34 Scarisbrick New Road, Southport PR8 6QE 

9.6 37 reviews
"Always found staff to be very pleasant and welcoming. They try to include all residents to join in the various activities that I've seen…"   Read all 37 reviews
Location Type Care Home

Located in Southport, Hampton Court offers short-term respite, long-term residential and specialist dementia care for 26 residents. They always go the extra mile to ensure residents feel right at home, giving them plenty of opportunities to pursue their… Read more about Hampton Court

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 26 Rooms from £916 / week
Rowan Garth Care Village

219 Lower Breck Road, Liverpool L6 0AE 

8.8 54 reviews
"The change in my dad since being here is amazing. He is the happiest he has been in years, he's eating properly, and is joining in socially…"   Read all 54 reviews
Location Type Care Home

At Rowan Garth, the team understand that choosing care for your loved one is a big decision. That's why they offer a family-run home that prioritises warmth and friendliness for residents. The experienced staff are available around the clock to ensure… Read more about Rowan Garth Care Village

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • 150 Rooms from £816 / week

Bloomcare Reviews in Merseyside (166)

9.6
Bloomcare has a Group Review Score of 9.6 (9.571) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Bloomcare must have a Review Score.

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Review of

Abbotsbury

from M Y (Daughter of Resident) published on 12 March 2025
Overall Experience  Overall Experience 4.0 out of 5

The staff at Abbotsbury are kind and caring generally. They treat the residents with respect which is always good to see. The food is mostly home cooked which again is a positive aspect and the cakes are delicious, the chef not only makes good food but also has a great relationship with the residents,
taking the time to chat. I feel that maybe there could be more activities provided but on the whole I'm quite happy with mum's care.

Reply from Caroline Regan, Regional Manager at Abbotsbury

Thank you for your kind words! At Abbotsbury, we are dedicated to providing the highest quality care and service to our residents. We truly appreciate your support.


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Review of

Abbotsbury

from Jane M (Daughter of Resident) published on 12 March 2025
Overall Experience  Overall Experience 4.0 out of 5

I am confident that my mum gets the best care possible at Abbotsbury. I appreciate the care and support and know mum appreciates it too. Mum has recently had her hair done by the resident hairdresser and she is very happy with it. This makes a great deal of difference to mums mood.

Reply from Caroline Regan, Regional Manager at Abbotsbury

Thank you for your review. We truly appreciate your feedback, as it helps us continuously improve and enhance the comfort and experience of our guests.


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Review of

Rowan Garth Care Village

from G S (Daughter of Resident) published on 12 March 2025
Overall Experience  Overall Experience 5.0 out of 5

No complaints at all. Mum is content and in good health for her age. The staff are very good.

Reply from Mary Crossley, General Manager at Rowan Garth Care Village

Thank you for your review. We very much appreciate your feedback as it helps us continue providing exceptional quality care.


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Review of

Abbotsbury

from Stan G (Partner of Resident) published on 8 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My partner has been in care for just over twelve months, management and staff have provided her with excellent care, helping her to settle and getting her more involved with activities with other residents. She keeps telling me that she loves her room and the cleaners keep it spotless.

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Review of

Abbotsbury

from Karen G (Daughter of Resident) published on 8 March 2025
Overall Experience  Overall Experience 5.0 out of 5

The team at Abbotsbury have been absolutely wonderful, exceptionally patient with my confused mum. Nothing has been too much trouble, they have kept me fully up to date with what's happening with my mum. All the staff are warm and friendly they all seen to have an understanding on mums needs. The home
itself is very clean and welcoming to visitors.

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Review of

Rowan Garth Care Village

from T S (Daughter of Resident) published on 6 March 2025
Overall Experience  Overall Experience 5.0 out of 5

The change in my dad since being here is amazing. He is the happiest he has been in years, he's eating properly, and is joining in socially with everything offered to him (usually he shies away). The staff are beautiful, and are so involved with all residents. I couldn't ask for anything more than what
my dad receives here. I'm happy because he's happy. Thank you.

Reply from Mary Crossley, General Manager at Rowan Garth Care Village

Thank you so much for your kind words! We truly appreciate your feedback, and we'll make sure to share this with our team.


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Review of

Rowan Garth Care Village

from L W (Daughter of Resident) published on 6 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Our dad is happy since he has been at Rowan Garth Care Village. The staff are fantastic and so caring. He gets on great with the other residents and we know he is enjoying living there. We don't worry about him any more.

Reply from Julie Veritiero, Regional Operations Manager at Rowan Garth Care Village

Thank you so much for the positive feedback, we will certainly pass this onto the staff team. Kind regards the management & staff team at Rowan Garth


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Review of

Acacia Court

from A S (Son of Resident) published on 20 February 2025
Overall Experience  Overall Experience 5.0 out of 5

What can I say about Acacia Court?
It is clean and the staff are amazing.
They are all very attentive, and polite and nothing was too much for them.
I would not hesitate to recommend them to anyone or bring anyone of my family into Acacia.
Again, I cannot say too much about how grateful we are
to all the staff from the office to the floor kitchen, all brilliant.

Reply from Lyndsay Rafferty, Home Manager at Acacia Court

Thank you for your kind review! We are committed to providing the best possible care for our residents, and your feedback means a lot to us. Thank you.


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Review of

Acacia Court

from Valerie S (Daughter-in-law of Resident) published on 17 February 2025
Overall Experience  Overall Experience 5.0 out of 5

I think everything was lovely at Christmas, everyone enjoyed themselves. They all received a present and had their Christmas dinner together. How nice it was for the staff to come in and give their Christmas day to look after people, what a lovely atmosphere it was.

Reply from Lyndsay Rafferty, General Manager at Acacia Court

Thank you so much for your lovely review! We always strive to provide the best experience possible, and your kind words mean a lot to us. Thank you.


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Review of

Acacia Court

from Ruth A (Daughter of Resident) published on 23 January 2025
Overall Experience  Overall Experience 5.0 out of 5

My mum got a place at Acacia Court late last year after a traumatic time in a local hospital. So - only been with them a short while but I've seen an amazing change in her health and demeanour upon visiting this week (I don't live locally). Simply put, she looks and sounds much brighter and happier,
she's putting on weight (she'd lost so much in hospital!) so is regaining strength and the ability to walk a little again. Her pressure sores from home/hospital are also healing. She seems to be settling in well to her new surroundings. She has a lovely bright room and is being well fed with wholesome food (had a chat with the cook and it has a 5-star food hygiene rating). The staff are lovely, caring, professional, really looking after Mum's needs. The manager has helped settle my mum in and helped assure me over the phone that all was well and I didn't need to worry about her from afar.
It really feels like a home from home and I think Mum will be happy here!

Reply from Lyndsay Rafferty, General Manager at Acacia Court

We are absolutely delighted to hear that you are confident in the care we provide for your mum. It means the world to us to know that we are meeting your expectations and that your mum is happy and well cared for. Providing compassionate and attentive care is at the heart of everything we do, and it's truly rewarding to receive such positive feedback. Thank you.


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Review of

Abbotsbury

from M F (Husband of Resident) published on 20 January 2025
Overall Experience  Overall Experience 5.0 out of 5

We (the family) are very pleased with the attitude of the staff and the home overall. Very helpful and friendly staff, the staff made it for us.

Reply from Jules Ritchie-Urry, General Manager at Abbotsbury

Thank you so much for your kind review! We are truly pleased to hear your feedback. At all times, we strive to provide the best possible service and care to our residents, ensuring they feel valued, comfortable and supported. Thank you.


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Review of

Hampton Court

from M B (Wife of Resident) published on 15 January 2025
Overall Experience  Overall Experience 5.0 out of 5

Always found staff to be very pleasant and welcoming. They try to include all residents to join in the various activities that I've seen going on when I have visited at various times.

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Review of

Acacia Court

from Mark S (Son of Resident) published on 13 January 2025
Overall Experience  Overall Experience 5.0 out of 5

My mum is very well looked after by the manager and the team. They make sure they make her feel at home and are patient with her whatever her mood at that time. The team are caring and flexible in catering to Mum's needs.

Reply from Lindsay Rafferty, Home Manager at Acacia Court

We very much appreciate your kind review and are truly grateful for your thoughtful feedback. We continuously strive to deliver the best possible experience. Thank you once again - it really does mean the world to us!


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Review of

Acacia Court

from Craig H (Son of Resident) published on 13 January 2025
Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at the home for over three and a half years. Though the care home, like many others in the health and social, has had a consistent turnover of staff, they have actively sought to provide the best of care to my mum. This includes keeping me informed of any issues affecting
my mum's health or care needs.
Since the lady took over as General Manager there has been considerable investment in the property regarding new furniture and internal decoration. When an issue is raised the response I have received from her has been excellent. My mum continues to be well looked after, especially by several members of staff who have been there since she became a resident. Retention of good staff is key to providing the highest standard and continuity of care. Myself and family appreciate the effort and commitment of the staff to provide a caring and happy atmosphere. Keep up the great work in what are challenging times for the sector.

Reply from Lyndsay Rafferty, Home Manager at Acacia Court

Thank you so much for your positive review! We truly value your feedback and want you to know that the well-being of our residents is always at the heart of everything we do. We remain committed to striving for excellence and providing the best care possible. Thank you.


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Review of

Acacia Court

from Elizabeth P (Daughter of Resident) published on 18 December 2024
Overall Experience  Overall Experience 5.0 out of 5

Acacia Court is a rare find. A lovely caring home. My dad has been a resident for approximately 18 months, having been moved from another "care" home where it was clear his needs were not being met. Dad arrived at Acacia very underweight and I am delighted to see Dad thriving under Acacia's care. The
staff are lovely, attentive and kind, I highly recommend this home.

Reply from Lindsay Rafferty, Home Manager at Acacia Court

We truly appreciate your kind words, thank you so much. We are always striving to improve our care and are very proud of Acacia Court. Thank you.


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Review of

Acacia Court

from G S (Granddaughter of Resident) published on 18 December 2024
Overall Experience  Overall Experience 5.0 out of 5

Lovely staff who go above and beyond for everyone in their setting. Management is very welcoming and nothing is too much trouble. There is always a very warm loving atmosphere which is lovely to see. Thank you.

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Review of

Hampton Court

from Andrew A (Husband of Resident) published on 18 December 2024
Overall Experience  Overall Experience 5.0 out of 5

I have contemplated and cogitated and concluded that Hampton Court is well-led by the manager with a good team supporting her and quests. I have no concerns in her care whilst she is a resident in the home, as the room she sleeps in is comfortable enough and she is well-fed and relatively happy. Her
day might well be a bit more active and the staff may well reflect that in the future. To all that are involved in my wife's care - thank you.

Reply from Stefanie Grant, Home Manager at Hampton Court

Thank you so much for your kind review. We always strive to provide the best possible care and truly appreciate your feedback. Thank you.


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Review of

Hampton Court

from J W (Daughter of Resident) published on 18 December 2024
Overall Experience  Overall Experience 1.0 out of 5

Deeply regret putting my beloved Mum in this home. Found my Mum in bed unconscious and had to phone an emergency ambulance myself. Paramedics shocked on arrival. Failed to let either myself or my sister know until 4.30 pm that they had left our Mum in bed all day, despite specifically informing the
manager that our Mother was not to be left in bed/put back to bed. Kept asking staff to bring in the GP. They claimed that they could not get through to my Mum's GP despite hanging on the phone for 2 hours, yet I am advised that all care homes have a direct telephone number to the GP. They did not keep a fluid chart and let our Mother become seriously dehydrated.
Tried to move my Mum to another more suitable care home, but the manager gave my Mum a very bad review at the telephone assessment so that the new care home would not take my Mum, who was charged almost £1,000 per week (from her own money).
Cannot recommend Hampton Court.

Reply from Stefanie Grant, Home Manager at Hampton Court

Dear J W,
The wellbeing and dignity or our residents are our highest priority. The situations you have described regarding your mother's care are deeply concerning. I would like to assure you that we take your feedback extremely seriously. We understand how important it is for our families to feel totally confident about the care we provide and having achieved a Carehome rating in excess of 9.7 for the last 12 months and a 10 rating for the last 6 weeks, we are extremely confident in the professional care and support we provide. We would like to address the points you have raised.


1.   At no point was your mother unconscious.
2.   Following an assessment the GP recommended that your mother be taken to the hospital. However, we understand that you did not agree with this suggestion at the time.
3.   When the paramedics arrived, they were not alarmed by her condition.
4.   Our home contacted the ambulance service on the same day to ensure prompt medical attention.
5.   We informed you about the situation between 12:30pm and 1:30pm keeping you updated on her wellbeing.
6.   Your mother was feeling unwell, so we allowed her to rest in bed, which is not her usual routine.
7.   Please note that our care homes do not have direct telephone lines to GPs, and there may have been a misunderstanding regarding this matter.
8.   We maintain a detailed fluid chart for your mother (and all residents) which is available for review at your convenience.
9.   Regarding the new care home, they only asked two specific questions (by telephone) before making their decision not to admit your mother. We remain dedicated to delivering exceptional care and transparency. Should you require any additional information or assistance, please feel free to contact us directly.


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Review of

Acacia Court

from C K (Grandson of Resident) published on 16 December 2024
Overall Experience  Overall Experience 5.0 out of 5

I visited my nan at lunchtime. The kitchen staff wheeled a trolley into the dining area with a full English breakfast. All hot with every choice. Nan can't eat pork so she did not have the bacon or sausage but had beans, chips, black pudding, egg, mushrooms and toast. A lovely hot lunch packed with
variety.

Reply from Lyndsay Rafferty, Home Manager at Acacia Court

Thank you for your kind review, it is very much appreciated. We are truly proud of all our team members at Acacia Court. Thank you.


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Review of

Acacia Court

from S M (Nephew of Resident) published on 11 December 2024
Overall Experience  Overall Experience 5.0 out of 5

My auntie has resided at Acacia Court for the last two years. I have always been impressed and reassured about the care she receives and especially how the staff members treat her with great affection, courtesy and dignity. Ideally, no one wishes to see their loved one in need of 24-hour professional
care but I could not be happier with the care my auntie has and continues to receive.

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