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Care Homes Owned by Sai Care Homes

9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Sai Care Homes
Sai Care Homes is a care home group which is comprised of three homes for older people and those with dementia.

These modern and well-equipped homes are located in Kent.

An experienced staff team deliver first-rate person-centred care and try to make a difference to the lives of the people they look after.

Sai Care Homes Locations (3)

 

3 Care Homes owned by Sai Care Homes

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Tudor Lodge EMI/Residential Home

18/20 Manor Road, Folkestone CT20 2SA 

9.7 44 reviews
"Cannot thank or praise the team at Tudor Lodge EMI/Residential Home enough. They really supported us as a family and my father with his…"   Read all 44 reviews
Location Type Care Home

Tudor Lodge is an attractive home located in the centre of Folkestone. The home is conveniently situated close to The Leas with beautiful sea views and seaside walks. The home specialises in providing dementia care for older people. Referrals for… Read more about Tudor Lodge EMI/Residential Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 44 Rooms from £1,200 / week
Whitfield EMI/Residential Home

107 Sandwich Road, Whitfield, Dover CT16 3JP 

9.6 35 reviews
"My dad went into Whitfield Care Home straight from hospital. I cannot thank the staff enough for the care and compassion that my dad…"   Read all 35 reviews
Location Type Care Home

Whitfield Residential Home is an attractive care home in the quiet village of Whitfield for up to 29 older people who have dementia care needs. The home is on the edge of the countryside with good links to the port of Dover. You will find a friendly,… Read more about Whitfield EMI/Residential Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 30 Rooms from £1,200 / week
Hatfield Lodge EMI/Residential Home

1-3 Trinity Gardens, Folkestone CT20 2RP 

9.5 35 reviews
"I cannot thank the management and staff enough for the excellent care that has been given to my mother since the beginning of admission.…"   Read all 35 reviews
Location Type Care Home

Hatfield Lodge is an elegant residential care home for up to 34 people who have dementia care needs; referrals for older people without dementia are also considered. Hatfield Lodge is located close to the centre of Folkestone and a stone's throw away… Read more about Hatfield Lodge EMI/Residential Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 34 Rooms from £950 / week

Sai Care Homes Reviews (114)

9.6
Sai Care Homes has a Group Review Score of 9.6 (9.596) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Sai Care Homes must have a Review Score.

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Review of

Whitfield EMI/Residential Home

from Deborah S (Daughter of Resident) published on 26 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad went into Whitfield Care Home straight from hospital. I cannot thank the staff enough for the care and compassion that my dad received at Whitfield Home. I would recommend this care home to everyone.

Reply from Lesley Sievewright, Home Manager at Whitfield EMI/Residential Home

Very lovely and supportive family who were always lovely towards all staff.


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Review of

Whitfield EMI/Residential Home

from J T (Daughter of Resident) published on 26 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father spent the last 4 weeks of his life at Whitfield Care Home. He was treated throughout with dignity and compassion. The management team and staff were all so caring and made sure he was clean and comfortable at all times. They were also kind and supportive to us as a family and we would not
hesitate to recommend the home.

Reply from Lesley Sievewright, Home Manager at Whitfield EMI/Residential Home

Very lovely and supportive family who were always lovely towards all staff.


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Review of

Tudor Lodge EMI/Residential Home

from Matt H (Son of Resident) published on 7 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot thank or praise the team at Tudor Lodge EMI/Residential Home enough. They really supported us as a family and my father with his stay at Tudor Lodge. They took all the stress out of caring for our father and the level of care and compassion they have is incredible, thank you so much.

Reply from John Woodward, Manager at Tudor Lodge EMI/Residential Home

Thank you for your lovely review we are glad to of been assistance ,I hope you as a family are all well.


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Review of

Whitfield EMI/Residential Home

from J M (Son of Resident) published on 30 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During my first visit to Whitfield Residential Home, I have found I am always greeted as a friend, in a lovely welcoming manner. Staff cannot do enough to make my visit comfortable.
My dad is very happy and content and extremely well looked after, which is peace of mind for my family and myself.
The
accommodation is clean and well maintained and managed. Staff treat my father with respect and dignity and must have a great deal of patience and are so dedicated. Thank you!

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Review of

Whitfield EMI/Residential Home

from G W (Wife of Resident) published on 24 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care at the home is excellent. The staff are professional, friendly and caring.

Reply from Lesley Sievewright, Home Manager at Whitfield EMI/Residential Home

Lovely family and very supportive towards your husband and the staff and always attend the parties.


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Review of

Hatfield Lodge EMI/Residential Home

from J A (Son of Resident) published on 24 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I have generally nothing bad to say about Hatfield Lodge. Staff are excellent including management.
Food is good, rooms are good, the cleanliness is good and my mum has been there for a few months now, she likes it there.
Thank you all.

Reply from Heather St Leger, Home Manager at Hatfield Lodge EMI/Residential Home

Thank you for your positive review of Hatfield Lodge, it's a pleasure to care for your lovely mum.


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Review of

Hatfield Lodge EMI/Residential Home

from Sally A (Daughter of Resident) published on 24 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank the management and staff enough for the excellent care that has been given to my mother since the beginning of admission. The quality of care that my mother receives is the best that I have ever observed and I have worked in many residential homes. The environment is incredibly nurturing
offering kindness and love to all of their residents and nothing is ever any trouble even when they are at their busiest times. I never believed that I would see my mum so happy and so cared for before she arrived there and would recommend it to anyone who needs to make a choice for their loved one.

Reply from Heather St Leger, Home Manager at Hatfield Lodge EMI/Residential Home

Thank you for your positive and kind review of Hatfield Lodge, we are so pleased that you are happy with the care that Mum receives.


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Review of

Whitfield EMI/Residential Home

from Joanne R (Sister of Resident) published on 16 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After attending a Mexican BBQ that was put on for the residents and their families and numerous visits, the staff at Whitfield were amazing and friendly and went above and beyond to make the day special and that everyone was happy. Nothing was too much trouble, and it was so reassuring to see my sister
and fellow residents so happy and content. I feel very lucky that my sister is in a care home with amazing staff and a truly happy environment.

Reply from Lesley Sievewright, Home Manager at Whitfield EMI/Residential Home

You are very supportive towards your sister and all of the other residents and staff at Whitfield, always supporting us with our events for the residents.


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Review of

Whitfield EMI/Residential Home

from Emma D (Daughter of Resident) published on 9 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have just attended the summer BBQ at Whitfield residential home where my dad has been for about 3 months. It was a lovely afternoon with all the staff making sure the residents and guests had a good time, also a great singer to bring back memories.
So far this home has been great with my dad who
was very challenging when he arrived from hospital but is now much more himself, he is happy and the staff are kind and have been very helpful and understanding with me as I have found the transition to him being in care very difficult.

Reply from Lesley Sievewright, Home Manager at Whitfield EMI/Residential Home

She is a lovely caring daughter and very supportive towards the home.


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Review of

Whitfield EMI/Residential Home

from Sheila W (Friend of Resident) published on 29 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 1.0 out of 5

Witnessed a resident shouting and screaming from her chair. Care assistant stood directly in front of her, and shouted 'stop it, just stop it' repeatedly. I was horrified - this is not the way to communicate with any resident.
(I am a qualified mental health nurse).
She shouted this phrase several
times. My friend said that she often does this to residents.

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Review of

Whitfield EMI/Residential Home

from K M (Wife of Resident) published on 20 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Whilst initially disappointed with the building and interior, as a family we found it rather tired looking, it has been undergoing some re-decoration and the gardens are really nicely planted and kept. Over the next few days, then weeks, we found the staff to be extremely helpful and so good with my
husband. Post-op he was not able to walk very much but is now very mobile, eating well and interacts with his carers well who are hard-working, cheerful and patient!

Reply from Lesley Sievewright, Home Manager at Whitfield EMI/Residential Home

Very lovely and caring family who are very supportive towards their family member and staff.


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Review of

Tudor Lodge EMI/Residential Home

from Suzanne W (Daughter of Resident) published on 19 March 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Tudor Lodge is the only place my father has felt comfortable and safe. He has a lovely relationship with the staff, and along with the manager, has always gone above and beyond for his happiness, well-being and safety. They are also excellent in their communication with the family.

Reply from John Woodward, Manager at Tudor Lodge EMI/Residential Home

Thank you so much for your review and for taking the time to complete the review; we are dedicated to delivering good person-centred care.


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Review of

Whitfield EMI/Residential Home

from K S (Daughter of Resident) published on 26 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The hardest decision in life is to pass the care of a relative to strangers. The team at Whitfield are caring, welcoming, compassionate and create a family atmosphere. Knowing they all genuinely care for my father eases the pain of losing him to dementia. He is content, settled, always clean, well fed.
He has put on weight eating home-cooked meals. Thank you for all you do.

Reply from Lesley Sievewright, Home Manager at Whitfield EMI/Residential Home

A lovely review from a very lovely family member, who is very supportive towards her husband and everyone else in the environment of the home.


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Review of

Whitfield EMI/Residential Home

from P A (Wife of Resident) published on 26 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I always visit on a different day without warning and have been delighted to find the home is clean, warm and tidy. The residents (28 of them) all seem happy and content and the staff are all without fail, kind, caring and attentive to the needs of residents and while I would prefer to have my husband
at home with me, I am reassured that he is being cared for by the people who really do care.

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Review of

Whitfield EMI/Residential Home

from Jane R (Daughter of Resident) published on 12 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at Whitfield care home for 10 years until her death in December 2023. For the last 2 years, mum has been nursed on end-of-life care. Throughout her time at Whitfield, she was treated with care and compassion. The Manager and the rest of the staff have been excellent, keeping
me informed of the changes in mum's condition, and always making sure that mum had whatever she needed in terms of care and equipment to keep her as comfortable as possible, right to the end. As I live a long way from Dover, it has been invaluable for me to have mum somewhere that I know provides such good care to people suffering from dementia. Thank you all.

Reply from Lesley Sievewright, Home Manager at Whitfield EMI/Residential Home

Thank you for the lovely review, it was a pleasure looking after your mum for all those years.


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Review of

Tudor Lodge EMI/Residential Home

from T H (Wife of Resident) published on 8 December 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home seems to me very satisfactory.
The staff are all very pleasant and helpful.
The husband is difficult and the staff seem to deal with him very well.
I think he is well cared for.

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Review of

Tudor Lodge EMI/Residential Home

from L R (Sister of Resident) published on 4 December 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can only say that every time I have been to visit the home is clean and tidy. The residents are clean and tidy. The staff are lovely, helpful and caring. I could not wish for a better place for my brother to be.

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Review of

Tudor Lodge EMI/Residential Home

from S H (Wife of Resident) published on 20 November 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am grateful for the personal attention given to the residents. I have been asked what interests, sports, and activities the resident enjoys and has been involved in. My husband feels loved and cared for. He is quite at peace. I have been warmly welcomed by the staff when I visit.

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Review of

Tudor Lodge EMI/Residential Home

from T B (Daughter of Resident) published on 2 November 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and all carers looked after Mum with so much care. All her needs were catered for. Mum was extremely happy and felt safe.
She enjoyed being with the other residents in the communal areas.
As a family, we cannot fault the manager and his staff for how they treated Mum and looked after her
at the end. Everything has been excellent.

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Review of

Tudor Lodge EMI/Residential Home

from S M (Son of Resident) published on 20 October 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff with a beautiful community spirit. Nothing seems too much trouble. My father has come a long way in a very short space of time thanks to the staff here.

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Awards / Recognitions (0)

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Frequently Asked Questions about Sai Care Homes

How many Care Homes does Sai Care Homes own?

Sai Care Homes own 3 Care Homes.

Which Sai Care Homes Care Homes have the highest review score?

Tudor Lodge EMI/Residential Home, Whitfield EMI/Residential Home & Hatfield Lodge EMI/Residential Home have the highest review score.
Sai Care Homes in Kent

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