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Care Home Owned by Wren Retirement Living in Wiltshire

9.4 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Wren Retirement Living in Wiltshire

Only the locations & reviews in Wiltshire for Wren Retirement Living are showing below.

View the details of all 5 locations (with 338 reviews) owned by Wren Retirement Living

Wren Retirement Living Locations in Wiltshire (1)

 

1 Care Home owned by Wren Retirement Living in Wiltshire

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Wren House

Vicarage Street, Warminster BA12 8JF 

9.8 65 reviews
"My mother moved into Wren House in the middle of this year. It has been a hugely positive experience. Wren House feels like a comfortable…"   Read all 65 reviews
Location Type Care Home

Welcome to Wren House, where timeless Georgian elegance meets the highest standards of service in a warm and welcoming atmosphere. Nestled between the historic cities of Salisbury and Bath, the gracious Georgian home offers a unique blend of charm and… Read more about Wren House

  • Care Provided
  • Residential
  • Older Person Care
  • Short Term/Respite
  • 14 Rooms from £1,650 / week

Wren Retirement Living Reviews in Wiltshire (65)

9.4
Wren Retirement Living has a Group Review Score of 9.4 (9.448) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Wren Retirement Living must have a Review Score.

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Review of

Wren House

from E H (Respite Resident) published on 9 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Loved my stay for respite.

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Review of

Wren House

from Andrew D (Son of Resident) published on 6 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Wren House in the middle of this year.
It has been a hugely positive experience. Wren House feels like a comfortable home, rather than a hospital and the staff are fantastic giving great care with a smile. Mum has settled in so well and still has the freedom to do what she wants
but has a wonderful support network providing a great quality of life.

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Review of

Wren House

from Amanda A (Daughter of Resident) published on 18 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Wren House since last November. The care and staff are absolutely fantastic, so kind, sensible and with a bit of humour, which is so important. It's a huge change moving into a care home but they manage to make it as smooth as possible. Thank you for looking after her.

Reply from Tracey Atkins, Home Manager at Wren House

Thank you for your lovely comments. I will pass on to the team.


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Review of

Wren House

from D B (Resident) published on 27 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

While nothing can compare with our own home, bought, cared for and loved with one's partner over many years, the comfort, care and company at Wren House is a high-standard replacement for many of these attributes. The house and my own room are excellent. From my own point of view, I could only suggest
that a little more care and attention could be paid to the garden which has huge potential even if only reviewed thoroughly once per year so that interested residents could be occupied with pottering during the summer sunshine if they wished.

Reply from Tracey Atkins, Home Manager at Wren House

Thank you for your kind words. I will pass this on to the team.


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Review of

Wren House

from K M (Resident) published on 27 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I love living at Wren House, the care and support is lovely. The staff are great.

Reply from Tracey Atkins, Home Manager at Wren House

Thank you for your kind words, I will pass it on to the team.


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Review of

Wren House

from Mary H (Resident) published on 27 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy. People are very kind and helpful. The food is excellent and the staff are very helpful. I am very happy here. My bed and chair are very comfortable and cosy. We have a lovely garden here and they put on some things to do and the entertainment is good.

Reply from Tracey Atkins, Home Manager at Wren House

Thank you for your kind words, I will pass it on to the team.


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Review of

Wren House

from B C (Resident) published on 23 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have received exceptional care for all the team at Wren House.

Reply from Tracey Atkins, Home Manager at Wren House

Thank you for your kind words, I will pass on to the team.


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Review of

Wren House

from Richard W (Son of Resident) published on 18 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thanks to its professional and dedicated team of staff, Wren House delivers an exemplary level of care but in a friendly, informal and homely atmosphere. It's a pleasure to visit and it is a great reassurance and comfort to know my father is being so well looked after.

Reply from Tracey Atkins, Home Manager at Wren House

Thank you I will pass on your kind words. We aim to be professional and friendly.


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Review of

Wren House

from J K (Resident) published on 1 November 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As always service with a smile and unlimited care. I am here full-time and feel I have a second family. A few more staff would help everyone but this is a sign of the times.Cannot thank you all enough.

Reply from Tracey Atkins, Home Manager at Wren House

Thank you for your kind words. I will pass this on to the team.


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Review of

Wren House

from W W (Respite Resident) published on 1 November 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Reason for stay - respite care. Knew the home by its reputation locally. The stay date was arranged but brought forward because of accelerated need. Met with prompt excellent response from the care home. Welcomed from the start, needs to be anticipated and quickly settled. Routine well explained and
excellent care from start.
The pet labrador retriever settled well and was welcomed. Personal care was good, felt safe and secure.
Visitors and relatives are welcome. If help was needed (on rare occasions) always arrived promptly and resolved satisfactorily.

Reply from Tracey Atkins, Home Manager at Wren House

Thank you for your kind words I will pass this on to the team.


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Review of

Wren House

from S S (Niece of Resident) published on 4 October 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt aged 104 has received the most amazing care at Wren House. She was so happy there treated with dignity and yet able to retain her independence. All the staff were quite exceptional and the food delicious. She always looked smart and comfortable. My aunt loved poetry and Scrabble! Girls from
a local school joined the residents on a Wednesday games afternoon. They loved talking to a 104 year old. She even won the game! Sadly she has now passed but Wren House was with her supporting her passing and the family too. Just cannot ever thank them enough.

Reply from Tracey Atkins, Home Manager at Wren House

Thank you so much for your kind comments. I will pass this onto the team.


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Review of

Wren House

from Crispin T (Stepson of Resident) published on 19 September 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The food and care are 5-star, can't wait to check in!

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Review of

Wren House

from J L (Daughter of Resident) published on 12 September 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wren House has proved to be a 1st class care home, offering a caring homely haven that is personal to the individual's needs at a difficult time of life for my mother. The atmosphere is always relaxed and friendly. All of the staff are kind, welcoming, caring, approachable and attentive to my mother's
needs and also to those visiting. The proactive approach from the manager, deputy and carers is evident. Any concerns identified are dealt with swiftly for often have already been noted and actioned. The accommodation is comfortable, attractive and homely and residents are invited to make the space their own. The gardens are lovely, well kept and offer an important peaceful space for the residents to enjoy. My mother is happy here- thank you to all.

Reply from Tracey Atkins, Home Manager at Wren House

Thank you very much for your kind words. I will pass them on to the staff.


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Review of

Wren House

from B N (Resident) published on 7 September 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fabulous since moving from another home. The food is amazing and all the staff care.

Reply from Tracey Atkins, Home Manager at Wren House

Thank you for your kind words. I will pass this onto the team.


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Review of

Wren House

from Sarah S (Daughter of Resident) published on 1 August 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was admitted to Wren House with very little notice after three weeks in the hospital for a month's recuperation, to be near me and to enable her to regain strength etc to return home. Wren House certainly provided everything we wished for. A lovely room with doors leading to the garden (though
I felt the garden was slightly neglected). Staff are extremely helpful, cheerful and nothing is too much trouble. My mother felt the menu was a little unvaried with not very many choices and sometimes rather heavy/hot meals in a heatwave! She would have liked homemade soup sometimes!

Reply from Tracey Atkins, Home Manager at Wren House

Thank you for your comments. Our garden is well maintained and the grass is always neat and tidy. Our head chef strives to have a varied menu and choices are always given and request are taken. We are sorry your mother felt that way about the garden and the menu. We will endeavor to look into these comments.


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Review of

Wren House

from L H (Niece of Resident) published on 6 March 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent, resident still in bed. We were given tea and biscuits whilst waiting. We were taken to her room as soon as she got up. We were not disturbed at all. The staff made sure that we all had a chair and the resident was comfortable with us all there.

Reply from Katie Wilkinson, Regional Manager at Wren House

Thank you for your kind feedback which we will share with the team,
regards


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Review of

Wren House

from Nigel H (Great-Nephew of Resident) published on 6 March 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My great aunty at 104 is fantastic, her health is amazing. She has flourished at Wren House and is clearly being looked after fantastically well. She is so happy and content. She loves it here and wishes she had moved a long time before she did.

Reply from Katie Wilkinson, Regional Manager at Wren House

Thank you for your kind feedback which we will share with the team, best wishes


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Review of

Wren House

from Karen C (Daughter-in-law of Resident) published on 21 February 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What a place. Absolutely brilliant. Couldn't have found anywhere better, and the staff were just superb.

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Review of

Wren House

from Jean C (Resident) published on 21 February 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel happy and at home.

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Review of

Wren House

from Rebecca H (Great-Niece of Resident) published on 21 February 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic visit as always, staff go above and beyond to help our visit as we travel a distance. Our family member is happy, healthy and thriving and loves it here. Many thanks to all the staff for the love and care they provide to both residents and families.

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