Which Kindred Care Care Homes have the highest review score?

Durban House Nursing Home , Offington Park Rest Home & Greenbanks Care Home have the highest review score.

Kindred Care | 5 Care Homes

Review of
Sunhill Court
from A G (Son of Resident) published on 4 April 2025

Submitted via Postal Card • Report

Overall Experience

I consider Sunhill Court to be an excellent, caring home, dealing with vulnerable often challenging people. The environment is spacious, the staff hardworking and my mother is treated with patience and dignity while having a comfortable room, painted to her individual taste. I am able to visit/take

her out freely, while the manager is receptive and supportive. The lounge has a glorious view, which my mother is able to appreciate with her good sight. I only wish access to the garden was easier for her so she could breathe fresh air more regularly, though the staff do their best to give her access to the outside, as do I.

Reply from Catarina Sousa, Home Manager at Sunhill Court

Thank you for your kind words. We are all honored to support our residents and their families and friends. Your feedback is greatly appreciated and means so much to our team. We are committed to continue delivering high standard care tailored to our residents' individual needs.

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Review of
Durban House Nursing Home
from M B (Daughter of Resident) published on 1 April 2025

Submitted via Postal Card • Report

Overall Experience

Mum is being looked after very well with lots of patience. She is always nice and clean and the staff are very friendly to us when we visit. We are looking forward to going out in the garden as it now looks all neat and tidy. Would like the chairs wiped down sometime.

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Review of
Durban House Nursing Home
from V B (Son of Resident) published on 31 March 2025

Submitted via Postal Card • Report

Overall Experience

Visiting my mum is usually a very good experience as this care staff and management are very friendly. Its nice to see the garden is being maintained well as we like to walk around and sit in the garden when the weather is okay. The cleanliness is good and her room is always tidy. The food always looks

nice and mum usually gets small amounts which is what she likes.

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Review of
Offington Park Rest Home
from Debbie D (Daughter-in-law of Resident) published on 5 February 2025

Submitted via Website • Report

Overall Experience

My father was looked after at Offington Park Rest Home for nearly a year, sadly dad passed away in December. As a family we cannot express how well looked after he was there, especially the last few weeks. All the staff were so caring and they all felt like family to us which was so important to us

as a family, nothing was ever to much trouble always making sure we were OK normally with tea and cake which was always appreciated thank you to all the staff for your hard work.

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Review of
Durban House Nursing Home
from Vince B (Son of Resident) published on 16 January 2025

Submitted via Postal Card • Report

Overall Experience

The care my father is currently receiving at Durban House is excellent. The care shown to my father by the team is remarkable given the number of residents they have in their care. I can speak for both my partner, sister and mother whom all visit regularly and nothing is too much trouble for the carers.

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Review of
Durban House Nursing Home
from J W (Daughter of Resident) published on 16 January 2025

Submitted via Website • Report

Overall Experience

I loved the way the staff cared for my dad always tending to him and trying to make him feel safe making him laugh and encouraging to join in activities until he got poorly he was always up and dressed and eating with the others mixing and joining in as best he could the staff put one hundred percent

into the job and did there work with love dad has now passed and I know he had the best care. Thank you Durban House for all your hard work.

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Review of
Durban House Nursing Home
from Janet C (Daughter-in-law of Resident) published on 16 December 2024

Submitted via Website • Report

Overall Experience

My Father-in-law has been at Durban House since May 2024, sadly he died yesterday but I just wanted to thank all the staff for their care, compassion and hard work. It is much appreciated and although he could be a little difficult at times they were so patient and caring and for that I thank them

from the bottom of my heart. My husband and I agree this is by far the best Home he was in and was as happy as he could be. They made him as comfortable as they could in his final days and made us feel he was really cared for.

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Review of
Durban House Nursing Home
from Janet S (Resident) published on 2 December 2024

Submitted via Postal Card • Report

Overall Experience

I love it here. Thank you for all you do for me - thank you.

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Review of
Durban House Nursing Home
from Shirley J (Friend of Resident) published on 11 November 2024

Submitted via Website • Report

Overall Experience

My friend was transferred to Durban House from another nursing home by his wife, this was because of the lack of care. From what I have observed over the last few visits I have made to Durban House, the staff and level of care are so much better. The staff I have seen show such wonderful compassion

and interest in the residents. I saw a vast improvement in him today; he was much more animated and seemed happier. This was such a joy to see. Thank you to the staff, I know it's not an easy job, but I can see you care for the residents.

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Review of
Durban House Nursing Home
from K J (Daughter of Resident) published on 5 November 2024

Submitted via Postal Card • Report

Overall Experience

My father is so happy, the staff are great. He knows everyone and they make him feel normal if you know what I mean, they treat him as normal. Nothing is a problem, we ask for help and they support the family. This is the best care home he has ever been in. He is safe and it's the best for him, even

on bad days they really help him.

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Review of
Greenbanks Care Home
from T S (Son-in-law of Resident) published on 12 September 2024

Submitted via Postal Card • Report

Overall Experience

Since the staff and management underwent changes this year, the care is noticeably more engaged with the residents. Staff are friendly towards visitors. My mother-in-law had a birthday and much effort was put in by staff to give her a good time. Also, a very successful BBQ was held on another occasion

for everyone.

Reply from Filipa Barros, Registered Manager at Greenbanks Care Home

Thank you very much for your review. We appreciate your feedback. With best regards, Filipa.

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Review of
Sunhill Court
from Jania G (Sister of Resident) published on 2 September 2024

Submitted via Website • Report

Overall Experience

My brother, who has learning difficulties, has been in the care system for most of his adult life. He was placed in Sunhill after the specialist home where he had been living for 19 years was due to close. He had been diagnosed with dementia and also has complex medical needs. Both his previous long-term

carers and I were worried about how he would deal with the transition and we were all amazed at how quickly he settled in.
Since he arrived he has been treated with kindness, gentleness and respect.
On my first visit, I was very moved to see how much care had been taken to arrange his bedroom with his beloved toy car collection and his Only Fools and Horses memorabilia.
A lot of work is being undertaken to improve the facilities in the building which is the only reason why I have not yet awarded five stars.
I live overseas and am only able to visit on an irregular basis. It has been a great relief to know that he is happy and cared for and the staff seem to be genuinely fond of him.

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Review of
Sunhill Court
from Roy S (Husband of Resident) published on 27 August 2024

Submitted via Website • Report

Overall Experience

My wife has lived with the community at Sunhill Court for a little over a year. She has settled in well if difficult at first. The staff and management have been incredible, showing warmth, patience and dedication in supporting her with her dementia affliction. Nothing appears to be too demanding for

the staff who always speak to her with total consideration.
When I visit I am always made to feel welcome by every member of staff, who are there supporting totally the needs of every resident.
I would recommend Sunhill Court to anybody requiring care and support.
A thank you to all the dedicated staff and management doesn't go far enough to show how their support is valued.

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Review of
Warrengate Nursing Home
from Mandi B (Daughter of Resident) published on 20 August 2024

Submitted via Website • Report

Overall Experience

As soon as you walk through the front door you are made to feel so welcome. All the staff are so lovely towards the residents and family members you really feel like home from home.
Food is all homemade and a choice is always available. Can't recommend this home enough.

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Review of
Sunhill Court
from Claire W (Daughter of Resident) published on 15 August 2024

Submitted via Website • Report

Overall Experience

My Mum has lived at Sunhill Court for over a year now and from the beginning, the staff and management have done all they can to help my Mum settle in. Incredibly friendly and full of laughter environment, nothing is too much trouble. Food, drinks and chairs are organized as soon as you walk through

the door to visit, always getting updates on how my Mum has been and any concerns. It doesn't matter who answers the door, they always know exactly where my Mum is and where to find her in the building!
Loads of entertainment for the residents on a daily basis which family and friends are always welcome to join in. The staff and management are more like family to Mum and myself, very kind and approachable - any requests are dealt with straight away and with a smile. I would highly recommend Sunhill Court Nursing Home for your loved ones' care and support.

Reply from Aleksandra Naslaniec, Register Manager at Sunhill Court

Dear Claire, We are pleased to hear you are happy with our home. Our team work very hard to provide the best possible service and we are very happy to receive your kind feedback. Best wishes and thank you for being with us!

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Review of
Sunhill Court
from C K (Daughter of Resident) published on 14 August 2024

Submitted via Website • Report

Overall Experience

I recently spent a few months visiting my dad at Sunhill Court. My experience was very positive. The manager and staff go above and beyond to care for my dad and all the residents. They are compassionate, engaging, patient, and always have a smile. The rooms are light, spacious, and clean, and the gardens

are wonderful. We had lovely picnics in the garden, and each time we were provided with tea and biscuits. The residents are encouraged to spend time in the lounge area where there are various activities, and some receive individual care according to their needs. What struck me most was the consistent compassion and warmth of all the staff, even in trying moments. This was evident as I visited often. The manager was always available to chat, and it is clear that her approachable nature is genuine. I interacted with many of the staff members, and I was thoroughly impressed with each one. Sunhill provides exceptional care and a warm, friendly environment for its residents.

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Review of
Sunhill Court
from Simon W (Son-in-law of Resident) published on 14 August 2024

Submitted via Website • Report

Overall Experience

Having been in the unfortunate position of requiring, within the past year, residential dementia care for two family members, has led me to have firsthand experience of the daily workings of four different homes and Sunhill has been, by far, the most accommodating and genuinely caring of those establishments.

Nothing I have asked for, or my Mother-in-law has required, has ever been the slightest of inconvenience to the home. The level of care given is first class and is testament to the quality of the caring staff selected for this difficult and challenging roll and is an excellent reflection on the management/leadership team. The level of my Mother-in-law's care has provided many extreme situations for the home, all of which have been managed with the utmost professionalism. I can highly recommend Sunhill for residential dementia care.

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Review of
Sunhill Court
from Clare W (Daughter of Resident) published on 13 August 2024

Submitted via Website • Report

Overall Experience

Very happy with the staff and care my mum has received in the last 8 months. I am always welcomed no matter what time of day I come. Food is plentiful and nothing is too much trouble. Management always has time for us.

Reply from Aleksandra Naslaniec, Register Manager at Sunhill Court

Dear Clare, we are very pleased that you are happy with our service. We will continue to improve and ensure that you and our Residents feel at home. Best wishes.

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Review of
Warrengate Nursing Home
from John C (Husband of Resident) published on 13 August 2024

Submitted via Website • Report

Overall Experience

I am so grateful for the care and support Warrengate give to my wife, who has dementia. They are kind, caring and provide a safe 'home from home' for her. The staff and management are lovely and very supportive, both to my wife as a resident and also to our visiting family members. No task or request

is too much and they are incredibly thoughtful, friendly and compassionate.
I am also incredibly grateful for the extra time I am having with my wife that we would not have had if she had remained in hospital after an illness. Thank you, Warrengate, I cannot recommend you enough.

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Review of
Greenbanks Care Home
from Philippa B (Daughter of Resident) published on 22 July 2024

Submitted via Website • Report

Overall Experience

The atmosphere is cheerful when we visit and the staff are always welcoming and, more importantly, are attentive and caring with the residents. They have good activities - last week they had a couple of outings - our mother was taken with a group of the residents for a river trip on a barge. They all

had a good time.
The residents and their families and the staff are getting ready for a summer party with entertainment that will be held next weekend.

Reply from Filipa Barros, Registered Manager at Greenbanks Care Home

Thank you so much for your review of our team's work! Is amazing to have all families support with all we do! Thank you

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Care Homes Owned by Kindred Care

Kindred Care Locations (5)

Kindred Care Reviews (204)

Sunhill Court

Durban House Nursing Home

Durban House Nursing Home

Offington Park Rest Home

Durban House Nursing Home

Durban House Nursing Home

Durban House Nursing Home

Durban House Nursing Home

Durban House Nursing Home

Durban House Nursing Home

Greenbanks Care Home

Sunhill Court

Sunhill Court

Warrengate Nursing Home

Sunhill Court

Sunhill Court

Sunhill Court

Sunhill Court

Warrengate Nursing Home

Greenbanks Care Home

Awards / Recognitions (0)

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