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Care Homes Owned by Kindred Care in Hampshire

9.5 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Kindred Care in Hampshire

Only the locations & reviews in Hampshire for Kindred Care are showing below.

View the details of all 5 locations (with 203 reviews) owned by Kindred Care

Kindred Care Locations in Hampshire (2)

 

2 Care Homes owned by Kindred Care in Hampshire

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Durban House Nursing Home

33 Woodley Lane, Romsey SO51 7JL 

9.7 72 reviews
"The care my father is currently receiving at Durban House is excellent. The care shown to my father by the team is remarkable given the…"   Read all 72 reviews
Location Type Care Home

Durban House Nursing Home is situated about a mile or so away from Romsey town centre and offers excellent accommodation for nursing, dementia and end of life care. Durban House Nursing Home gives a feeling of 'home from home' and focuses on providing… Read more about Durban House Nursing Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 42 Rooms from £1,100 / week
Greenbanks Care Home

29 London Road, Liphook GU30 7AP 

9.4 21 reviews
"The atmosphere is cheerful when we visit and the staff are always welcoming and, more importantly, are attentive and caring with the…"   Read all 21 reviews
Location Type Care Home

Greenbanks Care Home aims to deliver the highest quality of care with additional experience in dementia, but in a setting that feels more like a home than a hotel. With an enthusiastic and highly trained team of care staff, the home is registered… Read more about Greenbanks Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 30 Rooms from £1,150 / week

Kindred Care Reviews in Hampshire (93)

9.5
Kindred Care has a Group Review Score of 9.5 (9.468) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Kindred Care must have a Review Score.

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Review of

Durban House Nursing Home

from Vince B (Son of Resident) published on 16 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my father is currently receiving at Durban House is excellent. The care shown to my father by the team is remarkable given the number of residents they have in their care. I can speak for both my partner, sister and mother whom all visit regularly and nothing is too much trouble for the carers.

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Review of

Durban House Nursing Home

from J W (Daughter of Resident) published on 16 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I loved the way the staff cared for my dad always tending to him and trying to make him feel safe making him laugh and encouraging to join in activities until he got poorly he was always up and dressed and eating with the others mixing and joining in as best he could the staff put one hundred percent
into the job and did there work with love dad has now passed and I know he had the best care. Thank you Durban House for all your hard work.

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Review of

Durban House Nursing Home

from Janet C (Daughter-in-law of Resident) published on 16 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Father-in-law has been at Durban House since May 2024, sadly he died yesterday but I just wanted to thank all the staff for their care, compassion and hard work. It is much appreciated and although he could be a little difficult at times they were so patient and caring and for that I thank them
from the bottom of my heart. My husband and I agree this is by far the best Home he was in and was as happy as he could be. They made him as comfortable as they could in his final days and made us feel he was really cared for.

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Review of

Durban House Nursing Home

from C B (Son of Resident) published on 13 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum settled down very well after a few hiccups. Some days mums is fine and others she is not but the carers seem to cope with her moods. Some carers seem very busy but others sit back. Medically she is cared for very well and its nice they keep us in touch. Nice to see the garden being done.

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Review of

Durban House Nursing Home

from Janet S (Resident) published on 2 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I love it here. Thank you for all you do for me - thank you.

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Review of

Durban House Nursing Home

from Shirley J (Friend of Resident) published on 11 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend was transferred to Durban House from another nursing home by his wife, this was because of the lack of care. From what I have observed over the last few visits I have made to Durban House, the staff and level of care are so much better. The staff I have seen show such wonderful compassion
and interest in the residents. I saw a vast improvement in him today; he was much more animated and seemed happier. This was such a joy to see. Thank you to the staff, I know it's not an easy job, but I can see you care for the residents.

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Review of

Durban House Nursing Home

from K J (Daughter of Resident) published on 5 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is so happy, the staff are great. He knows everyone and they make him feel normal if you know what I mean, they treat him as normal. Nothing is a problem, we ask for help and they support the family. This is the best care home he has ever been in. He is safe and it's the best for him, even
on bad days they really help him.

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Review of

Greenbanks Care Home

from T S (Son-in-law of Resident) published on 12 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since the staff and management underwent changes this year, the care is noticeably more engaged with the residents. Staff are friendly towards visitors. My mother-in-law had a birthday and much effort was put in by staff to give her a good time. Also, a very successful BBQ was held on another occasion
for everyone.

Reply from Filipa Barros, Registered Manager at Greenbanks Care Home

Thank you very much for your review. We appreciate your feedback. With best regards, Filipa.


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Review of

Greenbanks Care Home

from Philippa B (Daughter of Resident) published on 22 July 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The atmosphere is cheerful when we visit and the staff are always welcoming and, more importantly, are attentive and caring with the residents. They have good activities - last week they had a couple of outings - our mother was taken with a group of the residents for a river trip on a barge. They all
had a good time.
The residents and their families and the staff are getting ready for a summer party with entertainment that will be held next weekend.

Reply from Filipa Barros, Registered Manager at Greenbanks Care Home

Thank you so much for your review of our team's work! Is amazing to have all families support with all we do! Thank you


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Review of

Durban House Nursing Home

from Rosemary C (Wife of Resident) published on 3 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been at Durban House for a year. I am very pleased with the care he receives. There is a lovely, warm homely feeling about Durban House. There are lots of activities and the food is very good. The staff are lovely, caring, and kind, and always ready to help with any questions I have.
My thanks to all at Durban House.

Reply from Lucy Harrison, Manager at Durban House Nursing Home

Thank you so much for this lovely review, we love you both being a part of the Durban family.


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Review of

Durban House Nursing Home

from Debra J (Daughter of Resident) published on 20 March 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall, very pleased with the staff and the kindness shown to residents, the time they give to help each individual. Very clean, warm and welcoming.
Mum is always clean and tidy and well-fed. Daily tea trolleys with cake and fruit are encouraged for residents.

Reply from Lucy Harrison, Manager at Durban House Nursing Home

Thank you so much for your review; it is a pleasure to have your Mum as part of our Durban family.


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Review of

Durban House Nursing Home

from Jan H (Daughter of Resident) published on 19 March 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

All staff have been caring, friendly and very willing. Mum has been at Durban House for over two years and I have nothing but admiration for the way all staff go about their daily work. They are always so cheerful and there is a very homely atmosphere!

Reply from Cassie Wills, Marketing and Wellbeing Manager at Durban House Nursing Home

Thank you for your lovely review. We are very proud of our staff and how hard they work for the care of our residents and I will be sure to pass this wonderful feedback on to them.


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Review of

Durban House Nursing Home

from Keith B (Son of Resident) published on 18 March 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Father had been there a few months, certainly, the right place for him to be, couldn't ask for better.
Staff are always polite and friendly.

Reply from Lucy Harrison, Manager at Durban House Nursing Home

Thank you; it is very good to hear. It is a pleasure for you all to be part of the Durban family.


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Review of

Durban House Nursing Home

from Marie L (Daughter of Resident) published on 18 March 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with Mum's care. We receive regular updates for Mum and the home. We used the bistro recently for Mum's birthday, and the family were made to feel welcome, and the home made a cake and the staff sang Happy Birthday.

Reply from Cassie Wills, Marketing and Wellbeing Manager at Durban House Nursing Home

Thank you for your kind words. We are very pleased we could facilitate the celebration for your mum, and we are proud to be part of her care journey. We look forward to having you back again soon.


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Review of

Durban House Nursing Home

from Lois C (Daughter of Resident) published on 18 March 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been treated extremely well, and all staff have been so caring both to my mum and her family.
My mum has been extremely ill recently, and her husband has died, but due to Durban House's care and attention, my mum has just started to enjoy life again.

Reply from Cassie Wills, Marketing and Wellbeing Manager at Durban House Nursing Home

We are so very pleased to hear that we have managed to make such a difference to your mum's well-being and outlook on life. This is something that is really important for us to achieve; thank you for letting us know we are getting it right!


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Review of

Greenbanks Care Home

from Russell C (Stepson of Resident) published on 7 March 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent caring home with staff that really care. Lovely rooms, nicely decorated with a wonderfully calm atmosphere. Stepdad has only been staying for a few months but was constantly reassured by staff to help him settle in. Staff communication throughout his settling-in period was first class -
thank you.

Reply from Cassie Wills, Marketing and Wellbeing Manager at Greenbanks Care Home

Thank you for your lovely review. It has been our pleasure to have your step-dad join the Greenbanks family, and we are so pleased to have supported him to settle so well.


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Review of

Greenbanks Care Home

from E D (Daughter of Resident) published on 7 March 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Following an outbreak of sickness and diarrhoea, my mother was quite unwell and continues to be, although slowly improving, the care and compassion of the staff have been wonderful, attentive and caring, Thank you.
The food for lunch is a little hit and miss for Mum, she preferred the other female
chef prior to the new chef, and issues like meat cut to thick ham, beef etc, (she can’t cut with the knife supplied, too blunt) too much mash potato, not enough variation, appreciate there is a wide variety of different needs however my mum will go without rather than ask for help. She cannot afford to lose any weight.

Reply from Cassie Wills, Marketing and Wellbeing Manager at Greenbanks Care Home

Thank you for your review, we are pleased to hear we have achieved our aim of providing compassionate care to our residents, and we are proud to be part of your mum’s care journey. We are sorry to hear of the concerns you have regarding the food, thank you for bringing them to our attention. We have a weekly meeting with the kitchen staff and will ensure that these issues are raised and addressed. Please be reassured that any complaint or concern you have will always be dealt with in a timely manner and passed on to the relevant people, and we have a comments box by the front door in case you are unable to speak with a staff member at the time of your visit.
Thank you again for your feedback, hearing from our residents and families is the best way we can improve the service we provide.


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Review of

Durban House Nursing Home

from Colin P (Son of Resident) published on 6 March 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum spent nearly 3 years at Durban House. She arrived there during covid which was difficult for all concerned but once she settled in she was very happy there and well treated. The care staff and management were extremely kind and good to her. From my point of view, I was treated very well by all concerned
and kept well informed.
At the very end of her life, her care couldn’t have been better and was a great comfort to me and my wife.

Reply from Cassie Wills, Marketing and Wellbeing Manager at Durban House Nursing Home

Thank you for your kind words. We are so grateful to have been part of your mum's care journey, and we are pleased to hear that we succeeded in ensuring comfort at such a delicate time for you and your family. We will pass on your comments to the rest of the team.


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Review of

Durban House Nursing Home

from Alex S (Daughter of Resident) published on 11 September 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can not thank all the staff at Durban House enough, they are kind, considerate, empathetic and gentle. They have cared for my father impeccably with love and grace. The home has a real sense of calm and warmth. Management staff are also professional, kind and efficient. A special thank you to two
staff members in particular, such wonderful people. Many thanks to you all.

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Review of

Greenbanks Care Home

from Kirstie W (Granddaughter of Resident) published on 8 May 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing staff, always so helpful in every way.
Residents always smiling and happy.
The house is always clean and tidy.
Smells nice throughout.
Such a lovely atmosphere to be in.
Lovely garden area to sit out in.
Just an amazing place to be, home from home.

Reply from Cassie Wills, Marketing and Lifestyles Manager at Greenbanks Care Home

Thank you for such a wonderful review! I have passed on your comments to the team, who are very grateful to hear such lovely feedback. It is our pleasure to create a home-from-home environment and to have that recognised. Thank you.


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