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Care Homes Owned by Ashmere Nottinghamshire Ltd

9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Ashmere Nottinghamshire Ltd
Ashmere Care Group has been caring in Derbyshire and Nottinghamshire for over 30 years. Family owned and managed for three generations, Ashmere has striven to deliver the very best care to residents.

Ashmere Nottinghamshire has a care home portfolio consisting of three facilities: Sutton Court and Sutton Manor which provide residential care, and Sutton Lodge which provides dementia care. All homes practice round-the-clock care and are set up with the aim of providing care in an environment where residents quickly feel settled and at home.

With excellent facilities including the hydrotherapy pool, available for the use of all residents, as well as craft rooms, games rooms, landscaped gardens, and courtyards, there is much to be enjoyed as part of the Ashmere Lifestyle.

Ashmere Nottinghamshire Ltd Locations (3)

 

3 Care Homes owned by Ashmere Nottinghamshire Ltd

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Sutton Court Residential Home

Ashmere Nottinghamshire Ltd, Priestsic Road, Sutton-in-Ashfield NG17 2AH 

9.3 123 reviews
"Since my husband moved into Sutton Court Residential Home he has had excellent care. All the staff are kind, caring and understanding. He…"   Read all 123 reviews
Location Type Care Home

Sutton Court Residential Home has a relaxing atmosphere that is also ideal for quality care to be practiced, suited to each individual. It sits in beautiful landscaped gardens and also has an enclosed inner courtyard that has been specifically designed… Read more about Sutton Court Residential Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 59 Rooms from £952 / week
Sutton Manor Residential Home

Ashmere Nottinghamshire Ltd, Priestsic Road, Sutton-in-Ashfield NG17 2AH 

9.9 116 reviews
"My father has been with you for only 4 weeks for respite care after a hospital visit. I have witnessed nothing but total care and…"   Read all 116 reviews
Location Type Care Home

Sutton Manor Residential Home is a lovely welcoming home well suited to the needs of forty-five residents, with some dual occupancy rooms also available. Carers look to maintain a good social atmosphere while encouraging residents in the pursuit of… Read more about Sutton Manor Residential Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 45 Rooms from £952 / week
Sutton Lodge Residential Home

Ashmere Nottinghamshire Ltd, Priestsic Road, Sutton-in-Ashfield NG17 2AH 

9.5 82 reviews
"After 3 years, the resident has settled in well. I visit her on a weekly basis and I am surprised that whoever she comes into contact with…"   Read all 82 reviews
Location Type Care Home

Sutton Lodge Residential Home is rated band 5 by Nottinghamshire County Council, meets all CQC requirements and has also achieved a 5 rating by the food standards agency. The home is purpose built and situated near the centre of Sutton in Ashfield… Read more about Sutton Lodge Residential Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 42 Rooms from £952 / week

Ashmere Nottinghamshire Ltd Reviews (321)

9.6
Ashmere Nottinghamshire Ltd has a Group Review Score of 9.6 (9.596) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Ashmere Nottinghamshire Ltd must have a Review Score.

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Review of

Sutton Manor Residential Home

from Dean T (Son of Resident) published on 6 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been with you for only 4 weeks for respite care after a hospital visit. I have witnessed nothing but total care and compassion for my father at all times. I would have no hesitation in recommending your home to anyone.
You have all been superb, thank you.

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Review of

Sutton Manor Residential Home

from Deb W (Daughter of Resident) published on 28 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was transferred to Sutton Manor straight from hospital for rehabilitation after having a hip replacement operation. From the moment that Mum arrived, she was welcomed really warmly into the Sutton Manor family and so was I and my brothers. We were always greeted by name, which was much appreciated
and invited to join in with the many activities, if we were around. The activities were very varied and good fun. The carers were compassionate and very hardworking. The manager and deputy manager always made time for a chat and always did their very best to respond to any requests, despite their demanding workloads. The rehabilitation co-ordinator was very efficient, supportive and encouraging. We knew she shared our goals. The meals were all home cooked and looked delicious.
I would certainly recommend Sutton Manor and applaud the leadership team for creating such a caring and stimulating place for their residents. We are very grateful to everyone who works there.

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Review of

Sutton Manor Residential Home

from Chris W (Son of Resident) published on 28 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother was very well looked after in terms of both physical well-being and activities to keep her brain stimulated. She was very happy in the home.
The management and staff always took time to talk to her and visitors.

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Review of

Sutton Court Residential Home

from J E (Wife of Resident) published on 23 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my husband moved into Sutton Court Residential Home he has had excellent care. All the staff are kind, caring and understanding.
He has got to know them and they have got to know him, which is very very reassuring.

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Review of

Sutton Court Residential Home

from A G (Daughter of Resident) published on 7 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The first couple of weeks were very unsettling for Mum and her family, however, the staff were very supportive and looked after Mum as well as expected working under pressure from long hours and the amount of patients being admitted. All staff were extremely helpful at all times and are commended for
their care and commitment to all residents and families.

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Review of

Sutton Lodge Residential Home

from A M (Power of Attorney of Resident) published on 23 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After 3 years, the resident has settled in well. I visit her on a weekly basis and I am surprised that whoever she comes into contact with at the care home, the staff all know her by name and interact with her in a friendly and caring way, as such, she loves and soaks up all the attention given, so
much so, she is everyone's friend.

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Review of

Sutton Manor Residential Home

from J F (Friend of Resident) assisted by family/friend published on 18 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is her second respite care visit. I would not take her anywhere else. She loves it here—the company, the care, the stimulation, the food, and her room. I have total confidence in this care placement.

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Review of

Sutton Manor Residential Home

from S R (Friend of Resident) published on 18 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very thorough, thoughtful, and caring management. More than happy to hand over my friend for respite care. Beautiful accommodation and a gentle approach to a gently and anxious lady. She didn't want to return home!

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Review of

Sutton Court Residential Home

from Dilys H (Daughter of Resident) published on 6 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I would highly recommend the Sutton Court Residential Home for the care given to my mother. The staff are amazing, they are all so pleasant with a wonderful attitude to their work. Also, I can discuss anything with them, they always make time to listen, even when busy.
The residents are always encouraged
to participate in activities and there always seems to be something organised to keep them happy, especially with a particular staff member who is lovely - I really have peace of mind.

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Review of

Sutton Court Residential Home

from Vicky B (Daughter of Resident) published on 6 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is extremely happy, she is very well cared for. The staff are excellent, always attentive, considerate and deliver care with a smile.
Mum eats very well and her weight has increased considerably.
Mum's happy therefore we are happy.
Thank you to everyone, you do an excellent job.

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Review of

Sutton Court Residential Home

from Julie H (Daughter of Resident) published on 3 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always lovely with the residents, who all appear to be happy and well looked after. There is always something happening, providing a varied itinerary of entertainment.
The food is good with various options daily.
My Mother is very happy at Sutton Court.

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Review of

Sutton Manor Residential Home

from Mary H (Daughter of Resident) published on 2 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Sutton Manor are very approachable and helpful in all aspects. They are always welcoming and ready to listen.

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Review of

Sutton Manor Residential Home

from M B (Niece of Resident) published on 28 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Sutton Manor is fantastic and very pleasant staff. Would recommend it to anyone. 5 stars!

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Review of

Sutton Court Residential Home

from J S (Resident) published on 22 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Can't fault any of the staff, especially a particular member of staff she goes the extra mile for me, as in taking me shopping and taking me out on trips, she will do anything for me. The manager will also go the extra mile. The food is fantastic and the home is always a cheerful place.

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Review of

Sutton Court Residential Home

from P G (Son of Resident) published on 19 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my father came to Sutton Court I have nothing but praise for all the staff. I have found all the staff including carers, receptionists, cleaning staff, managers and catering staff to be very helpful. As a family, we are relieved and happy that my father is getting all the care he needs. I am always
fully informed of any changes in his status and kept well informed. He loves taking part in activities which include quizzes, bingo, arts and crafts and days out The list is endless. All the staff have been very welcoming to my mother and me. I have no hesitation in recommending Sutton Court to anyone's parents or relatives needing care.

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Review of

Sutton Court Residential Home

from A W (Daughter of Resident) published on 13 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

I consider this place to be neglectful. The staff were on short supply and over worked. We found their responsiveness to requests to be very poor. There was a lack of supervision of vulnerable residents. The activities coordinator appears to try really hard but activities are not always accessible to
all and facilities are not utilised well. Rooms are okay, although our experience was that the room did not match needs despite management reassurance. Food appears well prepared but I did not observe residents being supported to ensure they ate/enjoyed their meals despite obviously needing support. Senior staff do not portray any sense of direction or supervision or junior staff. Basic care needs are very lacking here. This place hides behind its advertised facilities. It is all smoke and mirrors - beware! They really do need to concentrate on basic care, and get that right. I would not recommend this care home under any circumstances. I would rate it zero if I could.

Reply from Claire Sharpe, MD at Sutton Court Residential Home

Your review is incredibly disappointing and is not reflective of the high levels of care we offer our residents. Comments regarding support at mealtimes is categorically untrue. We are deeply sorry that you felt necessary to publicly voice your concerns as opposed to following our complaints procedure.


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Review of

Sutton Court Residential Home

from A P (Daughter-in-law of Resident) published on 13 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law can be very difficult and demanding, but the carers always seem to know what to say to calm the situation. She is always dressed well, and clean, hair and nails always look good. There are many activities which she enjoys joining in.

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Review of

Sutton Manor Residential Home

from S H (Daughter of Resident) published on 5 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in here for 5 and half years. She is 94 years old, still going strong and recovers from all problems with the staff being amazing. I think she would not be here now but with the constant care/work from staff and management keeping her in the way she used to be.

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Review of

Sutton Manor Residential Home

from Agnes N (Resident) published on 29 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have never broken a bone in my life and only been in hospital to give birth to my children. I have found this home wonderful. It has the standard of a good hotel. Lovely clean and decorated rooms. All my friends and family are very impressed. The food is excellent with great choice. I think a nursing
home is the quality of the staff and I would say the staff are absolutely excellent. Their care and kindness are the very best possible. They are wonderful and give 100% to everyone. I am grateful to all.

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Review of

Sutton Manor Residential Home

from S H (Daughter of Resident) published on 21 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you so much for what you do for my mum. She has had some difficult times. You have helped Mum and me all the way through. Mum loves it in Ashmere. She loves her carers and all the friends she has made. Thank you Sutton Manor for everything you do.

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Awards / Recognitions (4)

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Frequently Asked Questions about Ashmere Nottinghamshire Ltd

How many Care Homes does Ashmere Nottinghamshire Ltd own?

Ashmere Nottinghamshire Ltd own 3 Care Homes.

Which Ashmere Nottinghamshire Ltd Care Homes have the highest review score?

Sutton Manor Residential Home, Sutton Lodge Residential Home & Sutton Court Residential Home have the highest review score.
Ashmere Nottinghamshire Ltd in Nottinghamshire

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