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Care Home Owned by Every Sensation Care Ltd in Nottinghamshire

  • Care Home Owned by Every Sensation Care Ltd in Nottinghamshire

Every Sensation Care Ltd Locations in Nottinghamshire (1)

 

1 Care Home owned by Every Sensation Care Ltd in Nottinghamshire

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Boughton Manor Nursing Home

Church Road, Boughton, Newark-on-Trent NG22 9JX 

5 reviews
  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 27 Rooms

Every Sensation Care Ltd Reviews in Nottinghamshire (5)

Reviews Posted for members of Every Sensation Care Ltd

Overall Experience

  • 2
  • 1
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  • 1

Date Published

5
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5
Review of

Boughton Manor Nursing Home

from Jacqueline V (Daughter of Resident) published on 12 September 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The final nine months of my dad's life were spent at Boughton Manor Nursing Home. The care he received was outstanding. The home is spacious and very clean. The food is very good, the care excellent. The administrator is professional, helpful and supportive. She cares about the residents and their families.
The care staff treat residents as they would their own family, two of them in particular, had a special bond with my dad. They were so kind and patient. My dad's appearance was always clean and tidy, his clothes washed, ironed & labelled. I was always updated with his progress. Thank you to the care staff for their patience and for encouraging my dad to engage in activities, for bringing happiness to his life, providing genuine love and care and for showing so much respect and dignity, especially during his end-of-life care. I was very impressed by the level of care and highly recommend this home. I am forever grateful for their care, kindness and the support given to myself, especially during my dad's final days. Thank you.

Reply from Kay Fritchley, Registered Manager at Boughton Manor Nursing Home

Thank you, Jacqueline, for taking the time to write us such a kind review. We are touched to have played a part in bringing happiness to your father during his time with us and grateful that the support we provided made a difference to the lives of you both. Please be assured that your lovely comments will be relayed to the support team here at Boughton Manor.


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Review of

Boughton Manor Nursing Home

from Fiona W (Daughter of Resident) published on 18 August 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Overall, my mother's care is good. The lack of permanent staff is very concerning. There are a lot of agency nurses, and when I have rang to enquire about my mother on several occasions, I have been given information about other residents. When I have complained to head office, I received less than
satisfactory answers. The complaints were made in writing.

Reply from Kay Fritchley, Home Manager at Boughton Manor Nursing Home

I’m sorry you feel this way, and we do our utmost to speak to relatives of residents regularly to provide the most comfortable care. I am always available to discuss any matters personally and would be happy to talk at a convenient time for you on 01623 860436 or by email at KayFritchley@priorygroup.com.


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Review of

Boughton Manor Nursing Home

from Audrey S (Wife of Resident) published on 16 October 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A good care home with excellent staff who show support and care to all residents. My husband was given respect and consideration during his long illness with Alsheimer's. They always supported me and my family, especially during the final days of his life.
24-hour nursing, 24/7 visiting and contact
covid19 free.

Reply from Andy Stewart, Home Manager at Boughton Manor Nursing Home

Thank you for your feedback in relation to Boughton Manor Care Home, your comments really are welcomed. As an organisation we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.


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Review of

Boughton Manor Nursing Home

from Teresa N (Wife of Resident) published on 13 May 2020

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting my husband in this care home for over four years, four days a week. I find the staff work together as a team. The care and support for my husband and myself has been wonderful. I feel they are part of our family. It is a home where residents are given space, where they have the
freedom, where appropriate, to walk around inside and outside in the grounds. The gardens are lovely. Access to management is easy, any queries or concerns are discussed and if necessary acted upon. It is not the building or decor in a care home that counts, its the care, support, dignity and love that counts in my book. At this Boughton excels.

Reply from Andy Stewart, Home Manager at Boughton Manor Nursing Home

Thank you for your feedback in relation to Boughton Manor Nursing Home, your comments really are welcomed. As an organisation, we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.


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Review of

Boughton Manor Nursing Home

from Gary F (Son of Resident) published on 21 April 2020

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Always no.1 when we visited, other patients ignored or told to wait. Nurse having a fag break when on duty. Very poor food. Told my dad had a fall and bashed his head on the bedroom wardrobe just like the place before. Trying to engage you in a contract besides charging massive amounts of money per
week for basic care. Wouldn’t recommend sending a loved one, look elsewhere.

Reply from Andy Stewart, Home Manager at Boughton Manor Nursing Home

We are sorry to hear that you had a negative experience at Boughton Manor Care Home. As an organisation we are committed to providing the highest quality of care, to make a real and lasting difference for everyone we support. If you would like to raise your concerns directly with us, please contact the Home Manager, Andy Stewart on 01623 860436.


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Awards / Recognitions (0)

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