D & L Care Homes Ltd in West Midlands | 1 Care Home

Review of
Digby Manor Care Home
from M S (Daughter of Resident) published on 3 March 2025

Submitted via Postal Card • Report

Overall Experience

During mums time here we always felt very supported and informed. We always felt she was well looked after and cared for, and she always looked well presented! She was always treated with respect and dignity even up to the end. She enjoyed helping out a little and made friends both residents and staff

while she was here. Thanks to all for making her time here happy, comfortable, safe and looked after.

Reply from Jane Farr, Manager at Digby Manor Care Home

Thank you for your lovely review of Digby Manor. We appreciate your kind words, and mum did enjoy helping out. She made some lovely friends, and it was our pleasure to care for mum and embrace you all as a family. We wish you and your lovely family the very best for the future from us all at Digby Manor.

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Review of
Digby Manor Care Home
from J M (Son of Resident) published on 3 March 2025

Submitted via Postal Card • Report

Overall Experience

My mother did things at the care home that she never did before, she loved crafting, painting and colouring. She felt well looked after, and she loved to help out. The home allowed her to do things she loved to do. The care was outstanding, and we felt so safe with her at the Digby.

Reply from Jane Farr, Manager at Digby Manor Care Home

Thank you for your lovely review of Digby Manor. Your mother was an amazing lady who loved to engage in all the activities that we did on a daily basis. Thank you for acknowledging that your mother was very well cared for by the team and that you rated the care delivery as outstanding. Best wishes from us all at Digby Manor.

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Review of
Digby Manor Care Home
from J G (Son of Resident) published on 28 February 2025

Submitted via Postal Card • Report

Overall Experience

My mother has been a resident since October and I couldn't be more pleased with the quality of care that she has consistently experienced in the time that she has lived here. The staff show great attentiveness and compassion in their care and have done a fantastic job in helping mum recover from the

fractured hip she sustained in June 2024. I receive regular communication from the home regarding mums health which is appreciated. Digby Manor is a little gem. Mum is extremely happy there and I happy for her to be there.

Reply from Jane Farr, Manager at Digby Manor Care Home

Thank you for your lovely review of Digby Manor. We appreciate your kind words about the attentiveness and compassion shown by the staff. Mum has done remarkably well recovering from her fractured hip and we are immensely proud of her. At Digby Manor we pride ourselves on our communication with families so that you are kept fully abreast of how mum is doing both mentally and physically. It is lovely to see you visit mum so often, and we look forward to seeing you visit again soon. Best wishes from us all at Digby Manor.

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Review of
Digby Manor Care Home
from Gordon K (Son of Resident) published on 20 January 2025

Submitted via Website • Report

Overall Experience

Still delighted with the service that dad receives at Digby Manor. The staff are fabulous and the Christmas party was amazing with a great singer and lovely atmosphere. He has been here for a number of years and it is lovely that the same staff are here so that he sees the same faces daily. A big thank

you from the whole family for great care.

Reply from Jane Farr, Manager at Digby Manor Care Home

Thank you for your lovely review of Digby Manor. Dad is very settled and loves the different singers we have to entertain the residents. We pride ourselves on the fact that we have a committed and long-standing staff team. This is important for all residents with dementia as it gives them security to see familiar faces on a daily basis. We look forward to seeing you and your lovely family visit again soon. Best wishes from us all at Digby Manor.

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Review of
Digby Manor Care Home
from Thelma N (Daughter of Resident) published on 17 January 2025

Submitted via Postal Card • Report

Overall Experience

My experience of my mum being in Digby Care Home is one of trust. The care staff, day staff and night staff are approachable, caring and loving to residents. My mother needed a lot of care, they made her feel safe, listened to and loved. they spent a lots of time to listen to her concerns and did their

best in making her feeling homely. The staff are very gently in their approach and had a dignified approach.

Reply from Jane Farr, Manager at Digby Manor Care Home

Thank you for your lovely endorsement of Digby Manor. You have been a big advocate of ours over the years and we value deeply that you inherently trusted us with the care of your dear mother. Thank you for acknowledging the quality time that the staff spent with your mother and she will live long on in our hearts at Digby Manor. Best wishes to you both from us all at Digby Manor.

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Review of
Digby Manor Care Home
from Jennifer K (Daughter of Resident) published on 17 January 2025

Submitted via Postal Card • Report

Overall Experience

It is due to the continued excellent care that my mom has recovered so well after a fall. She has gained weight, is walking a little and has made a wonderful turn around back to herself. Mom is settled, happy and the care and love shown to her is 100%. Thank you to the staff and managers for loving

our mom and looked after her.

Reply from Jane Farr, Manager at Digby Manor Care Home

Thank you for your lovely review of Digby Manor. We are delighted to read that you continue to view the care that mom receives as excellent. We regularly monitor the resident's weight and it is always lovely to see the residents thrive under our care. Mom is indeed settled and loved by us all at Digby Manor. Best wishes to you and your family from us all at Digby Manor and we look forward to seeing you visit mom again soon.

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Review of
Digby Manor Care Home
from A W (Daughter of Resident) published on 13 January 2025

Submitted via Postal Card • Report

Overall Experience

Excellent staff all was happy and willing to help. Mom loves it here and the staff have helped her settle in well.

Reply from Jane Farr, Manager at Digby Manor Care Home

Thank you for your lovely review of Digby Manor and for acknowledging our wonderful staff. We are delighted to read that mom loves it at Digby Manor and that the staff have been a great help at helping ensure she settled in well. Best wishes from us all at Digby Manor to you and your family and we look forward to seeing you visit again soon.

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Review of
Digby Manor Care Home
from Catherine S (Daughter of Resident) published on 10 January 2025

Submitted via Postal Card • Report

Overall Experience

We have been really pleased with how the staff look after my dad. He has been residing at Digby Manor since August 2020 and the level of care means his dementia is stable. He loves the staff and is always smiling. They encourage him to take part in activities and the home is always beautifully decorated

throughout the year especially at Christmas, but also for other events for example Halloween and Remembrance Sunday. Dad is always well dressed and likes the meals that are served. We would highly recommend this home. The management are extremely involved in the best interests of the residents and very approachable. We are very lucky to have our dad so well looked after.

Reply from Jane Farr, Manager at Digby Manor Care Home

Thank you for your wonderful review of Digby Manor. Dad is very settled and loves life at Digby Manor. He does indeed love the staff and his smile is very infectious. He loves to partake in the daily activities and thank you for acknowledging all the themed decorations that we display over the course of the year to ensure we are embracing all celebrations. We love to see you and your sister visit so often and see all the wonderful things we do at Digby Manor for our amazing residents. Best wishes to you and your lovely family from us all at Digby Manor.

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Review of
Digby Manor Care Home
from Mark G (Son of Resident) published on 10 January 2025

Submitted via Postal Card • Report

Overall Experience

What a wonderful care home the Digby is! A real genuine welcome when you arrive. Mum is very settled in here and has not only stabilised but thrived since her move here. Very much looking forward to the new facilities in 2025.

Reply from Jane Farr, Manager at Digby Manor Care Home

It is lovely to see you visit mum so often and thank you for your fortnightly donation of flowers. They always look amazing in front of the fireplaces and we are so grateful for your support. Mum is indeed very settled at Digby Manor and she has made so many new friends. Digby Manor will be completely transformed in 2025 and we look forward to showing it off in style with a grand new opening for friends and family. Best wishes from us all at Digby Manor.

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Review of
Digby Manor Care Home
from J F (Son-in-law of Resident) published on 3 January 2025

Submitted via Postal Card • Report

Overall Experience

My mother-in-law has been a resident at Digby Manor Care Home for over 5 years. The attention and care she has received have remained at an excellent level. I visit her frequently and it is always satisfying to find her demeanour never changes and she clearly feels comfortable and happy there.

Reply from Jane Farr, Manager at Digby Manor Care Home

Thank you for your glowing endorsement of Digby Manor and for highlighting the excellent care that your mother-in-law has received over the last 5 years. We are very happy to read that every time you visit your mother-in-law that she looks happy and comfortable in her surroundings. We look forward to seeing you and your wife visit again as she loves to see you both. Best wishes from us all at Digby Manor.

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Review of
Digby Manor Care Home
from Valerie F (Daughter of Resident) published on 3 January 2025

Submitted via Postal Card • Report

Overall Experience

My mother has been at Digby Manor for a number of years now and we are still delighted with the excellent care she receives. She is always well-presented in both her manner and dress. The manager keeps us well informed of her progress and we love to see all the daily activities she is involved in.

Reply from Jane Farr, Manager at Digby Manor Care Home

Thank you, Valerie for your lovely review of Digby Manor and for acknowledging the wonderful care that your mum receives. She takes great pride in her appearance and always looks radiant. We will continue to keep you and all the families updated on your loved one's progress and pride ourselves on our daily tailored activities. Best wishes from us all at Digby Manor.

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Review of
Digby Manor Care Home
from L R (Daughter of Resident) published on 25 September 2024

Submitted via Postal Card • Report

Overall Experience

Mum has quickly settled in Digby Manor. I am always impressed with the care I see mum receives every time I go. All the staff are friendly and treat all the residents kindly and with individual respect. The atmosphere is relaxed and happy. My mum is painting as I leave her, great to see so many activities

for her to do. Thank you.

Reply from Jane Farr, Manager at Digby Manor Care Home

We are delighted to read that mum has settled in quickly to life at Digby Manor and that you are always impressed with the care that your mum receives. This is very important to us and part of what makes us a special care home. We will feedback your kind words about the staff being friendly and that they treat each resident with kindness and respect. Our daily activities are something that families love to see and we make a point of celebrating their achievements on our social media pages. Best wishes to you and your lovely family and thank you once again for taking the time to write such a lovely and personal review.

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Review of
Digby Manor Care Home
from Alan G (Son of Resident) published on 25 March 2024

Submitted via Postal Card • Report

Overall Experience

We feel so fortunate to have found Digby Manor for our dad. We had barely started looking for a care home, after his dementia had deteriorated to a point whereby we couldn't manage the risks any longer, before we found Digby Manor. The care is exceptional, excellent on every front, and the staff all

maintain the kind of consistent standard of care that any family would hope for, especially when having to make the decision to have their loved one looked after outside of their family environment. It's a great home run by genuinely kind and caring people. Long may it continue. Thank you, sincerely and with gratitude.

Reply from Jane Farr, Manager at Digby Manor Care Home

Thank you for your glowing endorsement of Digby Manor. We are delighted to read your review and it is so nice to see your dad so settled into life at Digby Manor. We pride ourselves on the excellent care that we deliver by all the team and we will feedback your kind words to them. We look forward to seeing you and your family visit dad again soon as we take great pride in delivering outstanding care to all our wonderful residents. Best wishes from us all at Digby Manor to you and your lovely family.

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Review of
Digby Manor Care Home
from Michael K (Son of Resident) published on 20 February 2024

Submitted via Postal Card • Report

Overall Experience

The room is fantastic after refurb.

Reply from Jane Farr, Manager at Digby Manor Care Home

We are delighted to see that you are so happy with the refurbishment that we have done. Your mum is delighted with her new room and we are very happy that the family as a whole loves it too. Best wishes from us all at Digby Manor and we look forward to seeing you visit again soon.

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Review of
Digby Manor Care Home
from Paul K (Son of Resident) published on 20 February 2024

Submitted via Postal Card • Report

Overall Experience

Digby Manor is a great place for my mum to live. I know she is well cared for and safe here. All the staff are very helpful. polite and they all work well as a team. I would definitely recommend Digby Manor to anyone who is looking for a place of residence for their loved ones.

Reply from Jane Farr, Manager at Digby Manor Care Home

Thank you Paul for your lovely review of Digby Manor. We are delighted to read that you view Digby as a great place for Mum to live. Thank you for acknowledging that she is well cared for and safe with us. We appreciate your kind words about the staff and will ensure that we feed this back to the team in our next meeting. Thank you lastly for being so willing to recommend Digby Manor to anyone looking to place a loved one into a care home. Best wishes to you and your lovely family from us all at Digby Manor.

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Review of
Digby Manor Care Home
from W P (Niece of Resident) published on 31 January 2024

Submitted via Postal Card • Report

Overall Experience

Digby Manor and all its staff are caring, helpful and compassionate. My auntie's stay here could not have been any better. Her stay was so comfortable.
I could not recommend this home any better. Anyone's stay is like a home from home.

Reply from Jane Farr, Manager at Digby Manor Care Home

Thank you for your glowing endorsement of Digby Manor and for highlighting our wonderful team for the level of care that your auntie received. She will be very much missed by us all. We wish you the very best for the future and thank you for allowing us to care for your auntie. Best wishes from us all at Digby Manor.

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Review of
Digby Manor Care Home
from Michelle W (Daughter of Resident) published on 9 January 2024

Submitted via Postal Card • Report

Overall Experience

My dad is very well looked after and he is very happy in Digby Manor. The staff are always friendly, and they give 100% in caring for all the residents. There is always plenty of entertainment and activities during the day. They always make an extra effort, especially at Christmas and involve family

and visitors. I would highly recommend Digby Manor, as I feel my dad has improved since moving here three years ago.

Reply from Jane Farr, Manager at Digby Manor Care Home

Thank you, Michelle, for your lovely review of Digby Manor. Your dad is indeed very happy and settled at Digby Manor, and we thoroughly appreciate you acknowledging that the staff give 100%, with a variety of activities on offer each day. Thank you for highly recommending Digby Manor. Best wishes to you and your lovely family.

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Review of
Digby Manor Care Home
from Beverley C (Partner of Resident) published on 9 January 2024

Submitted via Postal Card • Report

Overall Experience

It never ceases to amaze me how the quality of care is always maintained at the highest standard. The care afforded to the residents is carried out, nothing required is ever overlooked. The carers always react to a vocational standard, never as if it was just a job. My partner is receiving the best

standard of care possible and we are forever grateful.

Reply from Jane Farr, Manager at Digby Manor Care Home

Thank you Beverley for your continued support of all the carers at Digby Manor. We appreciate your kind words about the highest standards being maintained and that nothing is overlooked. It is a pleasure to see you visit daily to see your partner. Best wishes to you and your family and thank you for being such a big advocate of Digby Manor.

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Review of
Digby Manor Care Home
from Piotr U (Son of Resident) published on 8 December 2023

Submitted via Website • Report

Overall Experience

We are still delighted as ever with the fabulous care our mum receives at Digby Manor. She has now been at Digby Manor for over five years and we are so happy with the care and treatment that she receives. It is lovely to see her on their social media account and she has made many friends. Christmas

will be a lovely time as there are so many activities organised. A first class care home with superb staff.

Reply from Jane Farr, Manager at Digby Manor Care Home

Thank you Piotr for your lovely words about the care that your mum receives at Digby Manor. She is quite a character and she loves to engage in our daily activities. We do indeed have lots of Christmas activities and only yesterday did we have our festive singer in to get everyone into the Christmas spirit. We look forward to seeing you and your lovely family visit Mum again soon. Best wishes from us all at Digby Manor.

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Review of
Digby Manor Care Home
from Joe P (Friend of Resident) published on 25 September 2023

Submitted via Website • Report

Overall Experience

The staff at Digby Manor are exceptional. I was so impressed at the level of service and care they provide for everyone there, it really does feel like a family as soon as you walk in. We're always encouraged to partake in any activities and my aunt always has a smile on her face. I'm glad that we chose

the right care home and encourage anybody in the local Birmingham area to consider Digby Manor.

Reply from Jane Farr, Manager at Digby Manor Care Home

Thank you Joe for you kind hearted words about the staff. We are delighted to read that you are so impressed with the level of care and attention we give on a daily basis. It is lovely for your aunt to see you visit regularly and we thoroughly appreciate you being an active participant of what we do to make Digby Manor a fabulous community for all. Best wishes from us all at Digby Manor.

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D & L Care Homes Ltd Reviews in West Midlands (133)

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