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Care Home Owned by Restful Homes Group in Staffordshire

8.8 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Restful Homes Group in Staffordshire

Restful Homes Group Locations in Staffordshire (1)

 

1 Care Home owned by Restful Homes Group in Staffordshire

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Cannock Specialist Care Centre

Cannock Road, Cannock WS11 5BU 

9.3 12 reviews
  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Physical Disability
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • 89 Rooms

Restful Homes Group Reviews in Staffordshire (12)

8.8
Restful Homes Group has a Group Review Score of 8.8 (8.826) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Restful Homes Group must have a Review Score.

Overall Experience

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Review of

Cannock Specialist Care Centre

from Becky H (Granddaughter of Resident) published on 20 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care-home is phenomenal, one staff member impaticular who looks after my grandad she goes above and beyond for him, aswell as myself and nan and any visitors that come to see him.
The place is spotless and the staff are so lovely and very helpful.
Can highly recommend.

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Review of

Cannock Specialist Care Centre

from Lisa S (Daughter of Resident) published on 5 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mom came here from hospital for assessment in December 2023 and became a permanent resident in June last year. Mom's dementia is very advanced and her needs are complex she has a 1:1 in place to safe guard her and others. I can't thank the team at Cannock Specialist Care Centre enough for the love,
care and support they give mom on a daily basis. This is the 3rd care home mom has been in and she really has struck gold , from management, to nurses, carers, activity coordinators, housekeeping, laundry, reception and maintenance each and everyone of them treat mom like one of the family. The love and care mom gets is outstanding even when she is having a difficult day and is not easy to manage. The unit mom is on, has an amazing manager that mom clearly loves which is testament to the care and compassion she shows to mom. The facilities are excellent, the activities are amazing and despite mom being unable to join in very much anymore she is always encouraged. An outstanding care home .

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Review of

Cannock Specialist Care Centre

from C S (Daughter of Resident) published on 20 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been here since March 2024 after being placed there to be assessed since leaving hospital in February 2024. Although he has deteriorated dramatically due to his illness, I feel the staff have done all they can to support and care for him. Lots of activities in place and a really big effort
with all the key celebrations across the year. The entertainment at Christmas was really good and my mum really enjoyed it too during our visit. I ring frequently, updated with how he has been and they have good contact of any issues arise in between. He has a one to one all the time and this works as they know keeping a slight distance reduces risk if getting agitated. They spot if he needs extra help. Special mentions must go to two staff members in particular who are brilliant with him. They keep him calm; I can see that my dad really respects them. The food - really good! facilities -modern, spacious - big consideration for us - space to wander - big corridors, huge room en-suite lovely reception lounge.

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Review of

Cannock Specialist Care Centre

from J B (Daughter of Resident) published on 27 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was discharged from hospital for assessment. Can not be more relieved that my mum was placed here. The care and support is very good. Lots of engaging and wonderful activities. Mum tells me the food is good. The staff are caring and do a great job.

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Review of

Cannock Specialist Care Centre

from Barbara E (Cousin of Resident) published on 22 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My cousin had been at the care home for 12 months when he passed away on Thursday. Whilst at the care home David has received very good care, the staff have supported him even if on occasions his dementia led to him shouting at them. There were always refreshments for us when we visited and it was no
trouble for us to go and make a cup of tea for him. The care on the day he died was second to none, the whole team was so supportive and kind. Thank you so much for the care you gave to our loved one.

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Review of

Cannock Specialist Care Centre

from Louise W (Daughter of Resident) published on 3 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been here for 7 weeks for assessment. The care she has received since being here has been outstanding. All staff at all levels and responsibilities are happy, friendly and kind. The management has an open-door policy and are always there to talk to the relatives. They are wonderful and extremely
helpful. The laundry team and domestic staff do a great job, keeping everything looking and smelling fabulous. The home provides fabulous stimulating activities twice a day. This puts a smile on my mum's face - one that I haven't seen in previous months. She is cared for and provided for, I couldn't ask for a better place for her to be. They do it all, even the little personal touches - such as providing her with a home-baked cake, singing to her and putting a banner on her door for her birthday, these make all the difference. I will be very sad if my mum has to move from this amazing place. Thank you to everyone there for making it such a wonderful home.

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Review of

Cannock Specialist Care Centre

from Pamela E (Wife of Resident) published on 14 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident at Cannock Specialist Care Centre since February 2024. I can honestly say he has settled in well. He looks happy and has gained weight since he arrived there. I am so happy with the care he has received. The manager is always available if we have any concerns. One staff
member is amazing and works hard doing activities for the residents. The carers are doing a wonderful job and are kind and caring. So far I have nothing negative to say. I am just happy we found this home for my husband. Thank you so much for everything you are doing for my husband I appreciate it.

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Review of

Cannock Specialist Care Centre

from Patricia L (Daughter of Resident) published on 14 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been a resident at this home since February this year. I am pleased to say that he settled in straight away which amazed us all as he was very unsettled before joining here. The home itself is beautiful, spacious bedrooms with kitchenettes and en-suites with lovely soft furnishings. The entertainment
is on most days of the week and they do a fab job of getting the residents to take part they all seem to enjoy it and look very happy as does my dad. The carers are so lovely and look after the residents well, they are always happy when we see them, and can't fault the care and love they show my dad. Thank you so much to the management and carers here we are very grateful for what you do.

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Review of

Cannock Specialist Care Centre

from Sarah S (Daughter of Resident) published on 14 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been at the Cannock Specialist Centre since February. Since being at the home, as a family, we have been able to take comfort in the fact that Dad is in the best place and receiving quality care. We feel listened to and empowered to make decisions in his best interests. The manager takes
the time to see us and to ensure that we are happy with the care provided. The staff are thoughtful, and caring and treat Dad with dignity. Dad has significant needs with his Alzheimer's however the inclusive practice means he is involved in daily activities. A member of staff in particular you are one in a million and the residents are so lucky to have you. Dad has regained his weight with the food on offer, the nursing team has proactively engaged with his medication and has reduced them where appropriate. I cannot praise this home enough and I highly recommend it. It has given us the home-from-home feeling that we love and we are very grateful to all the staff at this beautiful home.

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Review of

Cannock Specialist Care Centre

from Lisa V (Daughter of Resident) published on 30 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

What an awful place. My mom had to stay here for 8 weeks. Upon arrival the place looks amazing, all mod cons and beautiful furnishings, believe me it is a case of fur coat no knickers.
Mom was there for rehabilitation after breaking her hip and was a high risk of falls, after 72 hours her 121 was taken
away, she “fell” and badly bruised her face, I am still waiting to see the accident form as no one could seem to explain what had happened, the bruises stayed for about 3 weeks in which time she had 4 more falls and was finally given her 121 back.
I say 121 but they were just sat on the phone not talking to her at all. Mom was rarely dressed which is not like her at all, there were a couple of times when I got there early afternoon and she was still lying in her bed and hadn’t been washed and had her own poo in her fingernails, absolutely disgusting so I washed her. She was slowly but surely losing her identity and dignity, I was so relieved when she finally moved to her new home.

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Review of

Cannock Specialist Care Centre

from Neil B (Brother of Resident) published on 28 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been a resident at Cannock Specialist Care Centre since February and has settled in very well. The rooms are like a 5-star hotel, with fresh home-cooked food and although there are a lot of staff on duty they are always pleasant and polite.
My sister enjoys joining other residents for
daily group activities and her favourite is bingo.
It's nice to see that the team genuinely cares and they are very approachable, this includes the management.
It's comforting to know that my sister is happy and well looked after and I would recommend the home to others.

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Review of

Cannock Specialist Care Centre

from E H (Daughter of Resident) published on 11 August 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mom has been in the care home for several months now and I could not be happier with the care she receives. All the staff are caring and have so much time/compassion for my Mom it has been very reassuring to all the family. The staff have shown patience and understanding with some of my Mom's complex
needs. The environment is always clean and welcoming. The facilities are exceptional, there is everything my Mom could need. When I asked to speak with management this was actioned promptly and my questions were answered in detail and followed up.

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Awards / Recognitions (0)

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