Care Homes Owned by Priory Adult Care in Herefordshire

  • Care Homes Owned by Priory Adult Care in Herefordshire

Priory Adult Care Locations in Herefordshire (6)

 

6 Care Homes owned by Priory Adult Care in Herefordshire

Sort by:
Charles Court Care Home

The Ploughman, Hereford HR2 6GG 

8.5 37 reviews
"My mother received excellent care whilst she was in the home. I have nothing but praise for the staff.…"   Read all 37 reviews
Location Type Care Home

Charles Court Care Home is a modern facility, located in Hereford, that has a range of nursing care expertise ideal for people suffering from dementia. A friendly and professional team of carers are skilled in maintaining a calm and relaxing atmosphere… Read more about Charles Court Care Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 76 Rooms
Tithe Barn

Upper Moraston, Sellack, Ross-on-Wye HR9 6RE 

  • Care Provided
  • Residential
  • Learning Disability
  • Younger Adults
  • 13 Rooms
Woodpecker Lodge

c/o Wier End House, Weir End, Ross-on-Wye HR9 6AL 

  • Care Provided
  • Residential
  • Learning Disability
  • Younger Adults
  • 6 Rooms
Stable Cottage

Upper Moraston, Sellack, Ross-on-Wye HR9 6RE 

  • Care Provided
  • Residential
  • Learning Disability
  • Younger Adults
  • 3 Rooms
Lammas Lodge

Hagley Hill, Lugwardine, Hereford HR1 4DS 

  • Care Provided
  • Residential
  • Learning Disability
  • Younger Adults
  • 7 Rooms
Weir End House Care Home

Weir End, Ross-on-Wye HR9 6AL 

  • Care Provided
  • Residential
  • Learning Disability
  • Younger Adults
  • 11 Rooms

Priory Adult Care Reviews in Herefordshire (37)

Reviews Posted for members of Priory Adult Care

Overall Experience

  • 16
  • 4
  • 0
  • 0
  • 0

Date Published

37
1
2
5
32
Review of

Charles Court Care Home

from Lorraine S (Friend of Resident) published on 14 March 2025
Overall Experience  Overall Experience 4.0 out of 5

Staff very friendly and always willing to help and the same goes for management. His room was homely and comfortable. I am very grateful for the care and consideration given to my friend.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Charles Court Care Home

from F P (Daughter of Resident) published on 12 June 2024
Overall Experience  Overall Experience 4.0 out of 5

My late Mother spent the last three months of her life at Charles Court. She was almost blind with epilepsy and Alzheimer's. She had reverted to her Italian language but the staff went the extra mile to try and communicate and comfort her in her own language. The staff from the HCA's to the management
were exactly who you would want to look after your most loved one.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Charles Court Care Home

from D T (Son of Resident) published on 10 January 2024
Overall Experience  Overall Experience 5.0 out of 5

My mother received excellent care whilst she was in the home. I have nothing but praise for the staff.

Reply from Eluned Weston, Manager at Charles Court Care Home

We appreciate you taking the time to leave us an excellent review. It's always a pleasure to read positive feedback, and relay these comments back to our team members here at Charles Court Care Home; staff are always overwhelmed when their hard work and commitment are recognised. Thank you again for your kind words.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Charles Court Care Home

from Susan T (Friend of Resident) published on 10 January 2024
Overall Experience  Overall Experience 5.0 out of 5

I was so happy to see my friend so happy. When she first came here she was so low and ill. She has told me that nothing is too much trouble for any of the staff. My friend has her hair done regularly and is so much like her old self. Thank you all for your hard work.

Reply from Eluned Weston, Registered Manager at Charles Court Care Home

Thank you for your lovely review. We are pleased to hear your friend is happy and settled here at Charles Court. I will pass your kind words on to the rest of the team here at the home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Charles Court Care Home

from Carl A (Friend of Resident) published on 5 September 2023
Overall Experience  Overall Experience 5.0 out of 5

Very ill resident treated with utmost respect, dignity and affection. Resident has no regular visitors. He is 'very happy'. Thank you.

Reply from Eluned Weston, Registered Manager at Charles Court Care Home

Thank you for your kind feedback. At Charles Court we take pride in providing high quality support to enhance our residents’ quality of life. We are so pleased to hear that your friend is happy here.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Charles Court Care Home

from Paul K (Son-in-law of Resident) published on 15 November 2022
Overall Experience  Overall Experience 5.0 out of 5

Well managed - great staff, friendly and professional. Good understanding of my dad's issues.

Reply from Eluned Weston, Registered Manager at Charles Court Care Home

We really appreciate your kind review, Paul. We are very glad to hear that you are happy with the care provided to your dad and that you have such kind words to say about the team here at Charles Court. It's always a pleasure to read positive feedback and relay these comments back to our team members. Thank you again for leaving us feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Charles Court Care Home

from Deborah S (Daughter of Resident) published on 15 November 2022
Overall Experience  Overall Experience 5.0 out of 5

The atmosphere in the care home is wonderful. It is spotless. The staff are fantastic, they are so sweet with her. I could not wish for a better care home for her.

Reply from Eluned Weston, Registered Manager at Charles Court Care Home

Thank you for taking the time to leave us a review, Deborah. We are so pleased that you and your mother have had a positive experience here at Charles Court. Please be assured that your kind comments will be passed along to the rest of our support team here at the home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Charles Court Care Home

from Julia C (Daughter of Resident) published on 27 May 2022
Overall Experience  Overall Experience 5.0 out of 5

My father was in Charles Court Care Home. Excellent facilities and nursing and care.

Reply from Eluned Weston, Home Manager at Charles Court Care Home

Thank you for your feedback in relation to Charles Court Care Home, your comments really are welcomed. As an organisation, we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Charles Court Care Home

from Alasdair C (Nephew of Resident) published on 19 May 2021
Overall Experience  Overall Experience 5.0 out of 5

I have found Charles Court in Hereford to be the most caring and professional place. My aunt could not wish for better.
The staff are diligent and thorough but always with a friendly, personal and very human touch.
Nothing seems to be too much for them; whether in caring for my aunt and her changing
needs as her condition progresses; or in supporting me and her family helping us cope with her illness.
My aunt has given the team at Charles Court challenges as her health has declined. At every stage I am kept up to date with what is going on and how they intend to handle it. Their calm professionalism and understanding of the situation is always reassuring.
From the receptionist at the front door, to the nursing and care staff, the activities coordinator and right up to the home manager, I feel everyone has my aunt's best interests at heart and they have got to know her and me.
This all makes having a relative in a care setting much easier to handle.

Reply from Tracey Clothier, Home Manager at Charles Court Care Home

Thank you for your feedback in relation to Charles Court Care Home, your comments really are welcomed. As an organisation we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Charles Court Care Home

from Rachel P (Daughter of Resident) published on 18 May 2021
Overall Experience  Overall Experience 5.0 out of 5

Thank you Charles Court Care Home for the exceptional care you have shown my mum. As nominated visitor it was fantastic to be back in seeing Mum in person - she looks well, tidy, has put on weight and no different to now we last saw her, pre-Covid. The communication regarding visiting has been fantastic
and we've been looked after well.

Reply from Tracey Clothier, Home Manager at Charles Court Care Home

Thank you for your feedback in relation to Charles Court Care Home, your comments really are welcomed. As an organisation we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Charles Court Care Home

from Jill L (Daughter of Resident) published on 27 October 2020
Overall Experience  Overall Experience 5.0 out of 5

My Mum has been a resident of Charles Court for 2 years following three years of age-related ill health, in and out of the hospital. Since then her health has improved enormously, fresh regular meals and the care and attention from staff have given her her life back. A recent problem was swiftly dealt
with by the nursing staff, and I was kept up to date by telephone. During this particularly difficult time, with the Covid-19 situation, it is reassuring to know that she is well and in good hands.

Reply from Tracy Clothier, Home Manager at Charles Court Care Home

Thank you for your feedback in relation to Charles Court Care Home, your comments really are welcomed. As an organisation, we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Charles Court Care Home

from D W (Daughter of Resident) published on 26 October 2020
Overall Experience  Overall Experience 4.0 out of 5

My mum came to Charles Court with dementia following a fall. The care she received in the final months of her life was excellent. The staff were caring, compassionate and treated her with dignity and respect. Importantly they also supported us over a difficult time, keeping us fully informed and involved
to the end. We are grateful for the care and comfort they provided.

Reply from Tracy Clothier, Home Manager at Charles Court Care Home

Thank you for your feedback in relation to Charles Court Care Home, your comments really are welcomed. As an organisation, we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Charles Court Care Home

from Margaret P (Daughter of Resident) published on 12 October 2020
Overall Experience  Overall Experience 5.0 out of 5

Felt very confident in the care and attention given to mother. She was kept clean and tidy and well-fed. The staff were very caring and looked after all the residents well.

Reply from Tracy Clothier, Home Manager at Charles Court Care Home

Thank you for your feedback in relation to Charles Court Care Home, your comments really are welcomed. The positive comments will be shared with the teams and we are so happy for the family that things have worked out. Thank you again for taking the time to provide us with valuable feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Charles Court Care Home

from Susan Y (Daughter of Resident) published on 15 April 2020
Overall Experience  Overall Experience 4.0 out of 5

Professional and caring, Mum was happy with everyone at Charles Court.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Charles Court Care Home

from R H (Son of Resident) published on 17 June 2019
Overall Experience  Overall Experience 5.0 out of 5

Mum was offered a room for 2 weeks respite following many weeks in hospital. In just one week, she has improved beyond my expectations - she's being dressed - eating and drinking and so much more alert, all thanks to the team at Charles Court.

Reply from Tracy Clothier, Home Manager at Charles Court Care Home

Thank you for your feedback in relation to Charles Court Care Home, your comments really are welcomed. The positive comments will be shared with the teams and we are so happy for the family that things have worked out. Thank you again for taking the time to provide us with valuable feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Charles Court Care Home

from M G (Son of Resident) published on 11 March 2019
Overall Experience  Overall Experience 5.0 out of 5

Both my mother and father were in Charles Court. My father passed away in the very early hours of today after circa 4 months in Charles Court.
Throughout, he had received the most caring and attentive care. All the staff, including management, have been so happy in their work and is the type of home
you hope your parents will utilise. We are more than happy that my mother will receive happy support in the future. It must be hard for staff at many times but they always remain willing.

Reply from Tracy Clothier, Home Manager at Charles Court Care Home

Thank you for your feedback in relation to Charles Court Care Home, your comments really are lovely and we have spoken to the family. As an organisation, we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Charles Court Care Home

from J M (Wife of Resident) published on 19 February 2019
Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident at Charles Court for 30 months, she suffers from severe Lewy Body dementia. Her care and nursing support are excellent and cannot be bettered. Her personal carer is wonderful and so caring with her. Their relationship is second to none and this is helping my wife with her
illness and long may it continue. Without this care, her life would be very difficult for the family.

Reply from tracy Clothier, Home Manager at Charles Court Care Home

Thank you for your feedback in relation to Charles Court Care Home, your comments really are welcomed. As an organisation, we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Charles Court Care Home

from Mihaela R (Daughter-in-law of Resident) published on 14 June 2018
Overall Experience  Overall Experience 5.0 out of 5

The care that my Father-in-law received was very good. The staff attended all his needs and were caring and thoughtful. Communication with all staff including management was good and accurate. Overall we were satisfied with the care received from all at Charles Court.

Reply from Tracy Clothier, Home Manager at Charles Court Care Home

Thank you for your positive feedback in relation to Charles Court Care Home, your comments really are welcomed. As an organisation, we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Charles Court Care Home

from Terry E (Husband of Resident) published on 11 June 2018
Overall Experience  Overall Experience 5.0 out of 5

My wife has been cared for since June 2015 and I have been pleased with the care she has received. The staff are so pleasing and always so courteous. The cleanliness is exceptional and the food is also very good. I love the occasional meal there myself and found it to be very good.

Reply from Tracy Clothier, Home Manager at Charles Court Care Home

Thank you for your positive feedback in relation to Charles Court Care Home, your comments really are welcomed. As an organisation, we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Charles Court Care Home

from Nick B (Son of Resident) published on 7 June 2018
Overall Experience  Overall Experience 5.0 out of 5

Generally very good. Not sure my Mother always takes her medication. She doesn't like tablets and needs supervision.

Reply from Tracy Clothier, Home Manager at Charles Court Care Home

Thank you for your positive feedback in relation to Charles Court Care Home, your comments really are welcomed. As an organisation, we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Loading...

Awards / Recognitions (0)

Loading...

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading