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Care Home Owned by Towerview Care Group in Staffordshire

8.3 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Towerview Care Group in Staffordshire

Towerview Care Group Locations in Staffordshire (1)

 

1 Care Home owned by Towerview Care Group in Staffordshire

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Bridge, Burton and Trent Courts - Towerview Care

17/19 Ashby Road, Burton-on-Trent DE15 0LB 

7.6 5 reviews
  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • 85 Rooms

Towerview Care Group Reviews in Staffordshire (5)

8.3
Towerview Care Group has a Group Review Score of 8.3 (8.273) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Towerview Care Group must have a Review Score.

Overall Experience

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Review of

Bridge, Burton and Trent Courts - Towerview Care

from C G (Wife of Resident) published on 15 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

one to one care 24/7.
Never have I met such devoted staff to residents. The smiling faces under such pressure of work is amazing. They are so dedicated. I feel happy that my husband is getting the best of care there.
I visit 5 days a week at various times ( morning ,afternoon and night) and stay
minimum of 2 hours a day, either in his room or downstairs where other residents are. The carers are devoted to make each day a good day for the residents.
The nursing staff always have time for you if you feel the need to catch up on any health related info and are always helpful and kind.
The manager is always approachable and has made immense effort to update the building and everything that comes under her job role. The entertainment and special themed days gives the residents something to look forward to each day. I see lots of game playing and mental entertainment for all abilities.
The food is very good, and varied with plenty of it. I would not want my husband to be anywhere else.

Reply from Emily Crossley, Lead for Business Development, Marketing and Wellbeing. at Bridge, Burton and Trent Courts - Towerview Care

Thank you so much for taking the time to share this. We are so lucky to have such amazing relatives like yourself. We are privileged to be able to care for your husband and are so grateful for all the support and kindness you show to our team.


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Review of

Bridge, Burton and Trent Courts - Towerview Care

from Gus A (Daughter of Resident) published on 16 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Burton Court for over three years. The staff have always been excellent. They are extremely caring and between them, they have a lot of experience, particularly with tricky situations and challenging behaviours.
There have been a fair few changes in management over the time Mum
has been a resident but things have always been improving. The food always seems to be great, the lunches are always varied and include plenty of vegetables. A new chef started recently and now that Mum is on 'easy to eat' food, it's nice to know that the chef cares about what's on the plate and how it looks.

Reply from Emily Crossley, Lead for Business Development, Wellbeing and Marketing at Bridge, Burton and Trent Courts - Towerview Care

Thank you so much for taking the time to leave this review. We are so lucky to have such supportive families like yourself.


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Review of

Bridge, Burton and Trent Courts - Towerview Care

from K F (Niece of Resident) published on 8 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The nursing home is big with enough parking, even if at times have to park on another site. Easy to access. All staff are very kind and friendly. The home looks clean. Staff go above and beyond and offer my mum and me refreshments at times which is very kind. All staff speak to my aunt and ask how she
is. Only thing I would say, it is such a shame the bedrooms aren't bigger - my aunt's is small. The rooms need to be ensuite too, which would make the residents feel much nicer, as if they were in their own home. Especially residents like my aunt who can look after own personal care themselves.

Reply from Emily Crossley, Lead For Business Development, Marketing and Wellbeing at Bridge, Burton and Trent Courts - Towerview Care

Thank you so much for taking the time to leave such a lovely review. We are so lucky to have such great supportive families like yourself.


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Review of

Bridge, Burton and Trent Courts - Towerview Care

from C W (Niece of Resident) published on 11 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Satisfactory.

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Review of

Bridge, Burton and Trent Courts - Towerview Care

from T M (Daughter of Resident) published on 7 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since moving into Trent Court, we have been very happy with the care my dad has received. He is always washed and clean-shaven when we visit and I can always find out how he has eaten or how he is sleeping. I am also kept fairly well-informed on any changes or problems concerning my dad. He is treated
with care and respect. One thing that seems missing is a lack of entertainment for the residents, in-home or from external providers.

Reply from Emily Crossley, Lead of Business Development, Marketing and Wellbeing at Bridge, Burton and Trent Courts - Towerview Care

Thank you so much for taking the time to write such a lovely review. We are so lucky to have such supportive relatives. We have a new lead for well-being and look forward to sharing all of our exciting plans with you.


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Awards / Recognitions (0)

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