How many Care Homes does Abbeyfield Member Societies own?

Abbeyfield Member Societies own 14 Care Homes.

Which Abbeyfield Member Societies Care Homes have the highest review score?

Abbeyfield Friars Mead , Abbeyfield House & Highlands Care Home have the highest review score.

Abbeyfield Member Societies | 18 Care Homes

Review of
Highlands Care Home
from N B (Daughter of Resident) published on 27 March 2025

Submitted via Postal Card • Report

Overall Experience

Highlands is a generally very good facility, however when my mother moved in 5 years ago it was sold to us as a residential home, now it is very much a care home which means a lot of the staff's time is taken up with more time consuming duties leaving little "time/quality/compassionate time" for residents

who need less physical care.

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Review of
Highlands Care Home
from P W (Friend of Resident) published on 20 March 2025

Submitted via Postal Card • Report

Overall Experience

The home is very friendly and welcoming. It is very clean, the seating areas are lovely and bright with books and a lovely fish tank to help relaxation. The staff are so lovely and kind and the food appears excellent judging by the menus and smells from the kitchen. The gardens are magnificent with

river views and lots of seating areas. There is also a lovely pond at the front of the home.

Reply from Johanna Edmeades, Manager at Highlands Care Home

Thank you so much for your kind words! We're thrilled to hear that you found Highlands to be welcoming and comfortable. We take great pride in maintaining a clean and inviting space, and it's wonderful that the seating areas, fish tank, and gardens stood out to you. Our team works hard to provide excellent service, and we're glad to know you enjoyed the atmosphere. The river views and pond are truly special, and we're happy you could experience that beauty. Your feedback means a lot to us, and we look forward to welcoming you

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Review of
Highlands Care Home
from J W (Daughter of Resident) published on 20 March 2025

Submitted via Postal Card • Report

Overall Experience

My sister and myself knew as soon as we walked into this home it was the right one for our 101 year old mother (after seeing many before). Mum has settled in and is comfortable with all staff, as we found them to be caring, understanding, kind and professional in all their duties. If any matter needs

attention it is dealt with quickly and efficiently.

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Review of
Highlands Care Home
from B B (Wife of Resident) published on 18 March 2025

Submitted via Postal Card • Report

Overall Experience

I visit my husband 3 times a week and I have always found the carers to be welcoming, polite and helpful.

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Review of
Abbeyfield Haddenham
from Rod W (Son of Resident) published on 14 March 2025

Submitted via Website • Report

Overall Experience

When Mums mobility reached a stage where she could no longer manage independently in our own home, we searched high and low for the right place for her to have well supported residential care in an environment where she could be happy, content and well cared for in a family friendly atmosphere.
When

we showed Abbeyfield to Mum, she loved the setting and the fact that it was a relatively small care home where she immediately felt at home.
Mum has her own en suite room with lovely views out into the well maintained garden. All the staff know her by name and she is excellently carer for and can't speak highly enough of the staff and the care she receives.
Visiting is easy and visitors are always made welcome and encouraged.
Food and hygiene is of a high standard, and it is no coincidence that Abbeyfield has been voted best care home in Buckinghamshire.
I would highly recommend Abbeyfield to anyone who is looking for a small, independent and high standard care home.

Reply from Lindsey McGibbon, Manager at Abbeyfield Haddenham

Thank you so much for your review Rod. It is much appreciated by all the team.

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Review of
Abbeyfield Friars Mead
from Klaus B (Regular Volunteer) published on 25 November 2024

Submitted via Website • Report

Overall Experience

I had the privilege of volunteering at Abbeyfield Friars Mead Garden Day. I was warmly welcomed and took pride in supporting the care home staff, fellow volunteers, and family members to ensure the garden looked its best. Meeting the residents and hardworking staff was truly rewarding. I would like

to thank the team for including me at Abbeyfield Friars Mead. I look forward to volunteering again.

Reply from Ricardo Da Silva Freitas, Registered Service Manager at Abbeyfield Friars Mead

Dear Klaus, thank you so much for your heartfelt review! We truly appreciate the time and effort you dedicated to supporting our garden day at Abbeyfield Friars Mead. It's wonderful to hear that you felt welcomed and valued as part of our community. Your contribution made a significant difference in enhancing the environment for our residents, staff, and fellow volunteers. We're glad you found the experience rewarding and we look forward to welcoming you back for more volunteer opportunities in the future. Thank you once again for your support and commitment!

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Review of
Abbeyfield Friars Mead
from J D (Daughter of Resident) published on 21 October 2024

Submitted via Website • Report

Overall Experience

From the moment we arrived at Friars with my father, we felt the warmth and professionalism of everyone at the Home.
It is reassuring to know that Dad is being so well looked after, and he often says how much he is enjoying the delicious meals and many organised activities.
We feel genuinely grateful

to have found such a special place for Dad to stay, thank you all for welcoming us to the Friars family.

Reply from Ricardo Da Silva Freitas, Registered Service Manager at Abbeyfield Friars Mead

Thank you so much for your heartfelt review. We are truly delighted to hear that you and your father felt welcomed and supported from the moment you arrived at Friars. It warms our hearts to know that he is enjoying the delicious meals and engaging activities we offer. Your appreciation for our team's dedication to providing warmth and professionalism means the world to us. We are grateful to have you and your father as part of the Friars family and we look forward to continuing to create a special environment for him. Thank you once again for your kind words!

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Review of
Abbeyfield Friars Mead
from Gary B (Son of Resident) published on 15 October 2024

Submitted via Website • Report

Overall Experience

My Mother spent a week's respite care with Friars Mead in September and enjoyed it so much that she is planning to move in full-time. During the respite care, her general well-being had improved no end and I have nothing but praise for the staff who cared for her during that period. I have visited Friars

Mead several times since and every time I have found them so helpful and understanding, so, I would like to thank them all for their kindness.

Reply from Ricardo Da Silva Freitas, Registered Service Manager at Abbeyfield Friars Mead

Dear Gary, thank you so much for your kind words and for taking the time to share your positive experience with Friars Mead. We are delighted to hear that your mother enjoyed her respite care and that her well-being improved during her stay. Our team strives to provide the best care and support and it is heartwarming to know that their efforts made a difference. We are thrilled that your mother is considering moving in full-time and look forward to welcoming her into our community. Your feedback is incredibly valuable to us and we will make sure to pass on your praise to our staff. Thank you once again for your trust and support from all in the Friars Mead team.

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Review of
Abbeyfield Friars Mead
from P H (Son of Resident) published on 15 October 2024

Submitted via Website • Report

Overall Experience

The below ratings say it all. The standard of care provided to my father during two respite stays was first class. Staff and management were extremely attentive, caring and treated Dad with dignity. Thank you.

Reply from Ricardo Da Silva Freitas, Registered Service Manager at Abbeyfield Friars Mead

Dear Phillip, thank you for your wonderful review and for sharing your father's experience with us. We are thrilled to hear that the care provided during his respite stays met your high standards and that our staff and management were able to make a positive impact. It is our priority to ensure that all residents are treated with the utmost care and dignity and your kind words affirm the hard work and dedication of our team. We will be sure to pass on your gratitude to everyone involved in your father's care. Thank you once again for your trust and support from all of the team at Friars Mead!

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Review of
Abbeyfield Friars Mead
from Wendy H (Daughter of Resident) published on 15 October 2024

Submitted via Website • Report

Overall Experience

So far so good.
The staff at Friars Mead are amazing. My Dad doesn't have a bad word to say about them. They have helped us all and are always friendly and can't do enough for you.
It is very homely and the staff try and make Dad participate in the activities.
He went on a lovely boat trip which

he thoroughly enjoyed. Dad has really enjoyed being able to get outside in the good weather. Thank you.

Reply from Ricardo Da Silva Freitas, Registered Service Manager at Abbeyfield Friars Mead

Dear Wendy, thank you for your kind review and for sharing your father's positive experience at Friars Mead. We are delighted to hear that he is enjoying his time with us and that our staff have been able to make a difference in his daily life. It's wonderful to know that he enjoyed the boat trip and has been able to take advantage of the good weather. We strive to create a homely environment and encourage participation in activities, so it's heart warming to hear that your father feels at home and engaged. Your feedback is greatly appreciated, and we will pass on your thanks to our team. We look forward to continuing to provide the best care and support for your father. Thank You from the entire team at Friars Mead!

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Review of
Abbeyfield Friars Mead
from Justine L (Daughter of Resident) published on 9 October 2024

Submitted via Postal Card • Report

Overall Experience

My mother has been at Friars Mead for over a year now. In that time there has been a big improvement in her wellbeing and outlook. The staff have been fantastic, they look after her with great care and compassion and I feel she is in very safe hands which puts my mind at rest. Thank you Friars Mead.

Reply from Ricardo Da Silva Freitas, Registered Service Manager at Abbeyfield Friars Mead

Dear Justine, Thank you so much for your kind words and for taking the time to share your experience. We are delighted to hear about the positive impact Friars Mead has had on your mother's well-being and outlook. It's wonderful to know that our team's care and compassion have provided comfort and peace of mind for both you and your mother. We also appreciate your valuable feedback and will continue striving to provide the highest standard of care. Warm regards, The Friars Mead Team.

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Review of
Abbeyfield House
from Sarah H (Daughter of Resident) published on 1 October 2024

Submitted via Website • Report

Overall Experience

My father has been a resident in Abbeyfield House for over a year and we have been impressed with the care given. The staff are attentive and caring and do what they can to meet not only my father's needs but his 'wishes' too. Most days he enjoys a walk around the garden which has been thoughtfully

planned to provide interest for the residents. The staff also make the effort to provide activities for all different interests.

Reply from CLARE BROWELL, Admin at Abbeyfield House

Thank you for your kind review, we prioritise person-centred care at all times and it is always good to get feedback.

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Review of
Abbeyfield House
from Ian M (Son of Resident) published on 1 October 2024

Submitted via Website • Report

Overall Experience

My Mother and Father are both resident at Abbeyfield. It is an excellent care home with wonderful staff who are very kind and caring. My parents have separate en-suite rooms and the whole site is very spacious with a number of different areas to sit, including a big garden. The residents are encouraged

to take part in a range of activities. Mum and Dad like the food, are comfortable, and feel very settled at Abbeyfield.

Reply from CLARE BROWELL, Admin at Abbeyfield House

Thank you for your review, we are happy to know your parents feel settled. It is nice to see them sitting in the garden when it is sunny.

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Review of
Abbeyfield House
from A C (Daughter of Resident) published on 1 October 2024

Submitted via Website • Report

Overall Experience

Since Mum has been in Abbeyfield she has been cared for with dignity and has constant care according to her needs. She has commented, to friends and family, how she is not lonely anymore and how the food is brilliant.
When communicating with the home I have found everyone more than accommodating and

very supportive.
Would recommend Abbeyfield for the care of a loved one.

Reply from CLARE BROWELL, Admin at Abbeyfield House

Thank you for your review, we are glad to know your Mum is happy with her care, we enjoy spending time with her.

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Review of
Abbeyfield House
from D T (Son of Resident) published on 1 October 2024

Submitted via Website • Report

Overall Experience

My mum has been very well looked after and is much happier than when she was in her own home. She has regular contact with carers throughout the day, all of whom she likes and are very kind to her. The food is excellent. As a family, we could not be happier with the service provided.

Reply from CLARE BROWELL, Admin at Abbeyfield House

Thank you for your review, we enjoy looking after your mum.

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Review of
Abbeyfield House
from J S (Son of Resident) published on 1 October 2024

Submitted via Website • Report

Overall Experience

My mother has been staying at Abbeyfield for several years now. The care home is extremely clean, staff are friendly and helpful and my mother is treated with kindness and dignity at all times.
I am kept up to date with care plans, welfare, and activities and have recommended Abbeyfield to other people

whose relatives have received a similar standard of care.
I have no issues whatsoever in recommending it to any other family members or friends.

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Review of
Abbeyfield Friars Mead
from J O (Daughter of Resident) published on 23 September 2024

Submitted via Postal Card • Report

Overall Experience

Our Mother moved in January 2024. Her needs are constantly changing and staff make adaptations accordingly.
All the staff are friendly, and caring and know the residents well.
It has a relaxed family feel amongst residents and staff.
Communication with us has been effective and liaison with agencies

is good. Our Mother's physical and emotional needs are met very well.
All our concerns are addressed quickly by senior staff.
I cannot speak highly enough of Friars Mead.

Reply from Ricardo Da Silva Freitas, Registered Service Manager at Abbeyfield Friars Mead

Thank you for your kind words and thoughtful review of Friars Mead. We are truly grateful for your trust in us to care for your mother. It's heartening to hear that our team's efforts to adapt to her changing needs and ensure her comfort are appreciated.We strive to create a welcoming, family-like atmosphere, and it's wonderful to know that both you and your mother feel this way. Our staff takes pride in building strong relationships with our residents, and it's encouraging to hear that you find the communication and support effective.Your positive feedback about our care, facilities, and management means a great deal to us. We want to assure you that we are always here to address any concerns promptly and ensure that your mother's physical and emotional well-being is our top priority.Thank you once again for your lovely review. We are honoured to have been part of your mother's care journey.

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Review of
Abbeyfield Friars Mead
from Barry S (Son-in-law of Resident) published on 28 December 2023

Submitted via Postal Card • Report

Overall Experience

Staff and home very warm and welcoming.
My mother-in-law is very happy and enjoys the interaction and help from the staff and from day one has felt very much at home at Friars Mead.

Reply from Ricardo Da Silva Freitas, Manager at Abbeyfield Friars Mead

Our team appreciate the kind words. We strive to make everyone comfortable and welcome. Thanks for trusting us with the important work of looking after your mother-in-law. Thank you

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Review of
Abbeyfield Friars Mead
from V S (Daughter of Resident) published on 28 December 2023

Submitted via Postal Card • Report

Overall Experience

The staff are personable, friendly and caring.
My mother is very happy, well cared for, in this small, friendly environment.
Friars Mead keeps us updated at all times should there be a problem!
It is great to go into this very warm, welcoming care home.

Reply from Ricardo Da Silva Freitas, Manager at Abbeyfield Friars Mead

Thank you for the kind words, we are so happy to hear that Friars Mead keeps doing good work. Looking after Mum and making sure she is happy is our priority. We want everyone to feel welcome.

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Review of
Highlands Care Home
from M G (Son of Resident) published on 12 June 2023

Submitted via Website • Report

Overall Experience

My mother has been very happy and is well looked after. The food is all prepared on site and is excellent.
I am kept informed of any problems. The staff are always helpful and provide the residents with stimulation.

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Care Homes Owned by Abbeyfield Member Societies

Abbeyfield Member Societies Locations (18)

Abbeyfield Member Societies Reviews (80)

Reviews Posted for members of Abbeyfield Member Societies

Highlands Care Home

Highlands Care Home

Highlands Care Home

Highlands Care Home

Abbeyfield Haddenham

Abbeyfield Friars Mead

Abbeyfield Friars Mead

Abbeyfield Friars Mead

Abbeyfield Friars Mead

Abbeyfield Friars Mead

Abbeyfield Friars Mead

Abbeyfield House

Abbeyfield House

Abbeyfield House

Abbeyfield House

Abbeyfield House

Abbeyfield Friars Mead

Abbeyfield Friars Mead

Abbeyfield Friars Mead

Highlands Care Home

Awards / Recognitions (0)

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Frequently Asked Questions about Abbeyfield Member Societies

How many Care Homes does Abbeyfield Member Societies own?

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