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Silverdale Care Homes Ltd Locations (2)

 

2 Care Homes owned by Silverdale Care Homes Ltd

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Silverdale Nursing Home

Newcastle Street, Silverdale, Newcastle-under-Lyme ST5 6PQ 

8.1 8 reviews
  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Mental Health
  • 27 Rooms
Healey Lodge Residential Home

114 Manchester Road, Burnley BB11 4HS 

8 reviews
  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • Eating Disorders
  • 24 Rooms

Silverdale Care Homes Ltd Reviews (16)

Reviews Posted for members of Silverdale Care Homes Ltd

Overall Experience

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  • 4
  • 0
  • 0
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16
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Review of

Silverdale Nursing Home

from S B (Daughter of Resident) published on 19 April 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved here December 22 after numerous falls at another home.
What can I say; this home is fantastic, Mum's needs have been met from day one, and the staff can't do enough for her.
We are treated as part of the home; you're made to feel it's their home (not a nursing home).
There is plenty
of activities available, lots of different varieties.
The meals are all home-cooked.
The manager doesn’t have an appointment system to see her, you simply drop in if you need to chat about anything; she is always available (which I like).
You are kept informed of any doctor's appointments or any changes.
I’m honestly yet to find a bad word.
The outside doesn’t look much, but my goodness, the care is second to none.
I only wish Mum had come sooner, seeing her happy and doing well is an absolute credit to the home.
I wholeheartedly recommend it without hesitation.

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Review of

Silverdale Nursing Home

from Sara H (Friend of Resident) published on 27 April 2021

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Wow, what a difference the place has become, looking beyond the exterior, the new manager has made a difference, weekly messages to the relatives, improved staffing levels and cares. My nana, a resident, looks really well. I heard the manager appealing for help to get the outside looking better. I wish
her and her staff well. The requests I’ve made have been dealt with in a timely manner, and my questions answered. I can now leave the home knowing my nana is being cared for.

Reply from Sharon Hamilton, Manager at Silverdale Nursing Home

Thank you for the positive review. I and the team strive to go up and beyond. I will remain to keep in contact with the family members, as during this awful pandemic, it's invaluable to keep you all informed of their loved ones progress.


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Review of

Silverdale Nursing Home

from Shellie L (Granddaughter of Resident) published on 14 December 2020

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandad was a resident at Silverdale nursing home and we cannot thank all the staff enough for the care they gave to my grandad. The respect and dignity they gave to him was outstanding. All the staff were amazing, friendly, informative and we genuinely felt like they cared for my grandad the way
they would care for their own grandparents. The residents in the home all seemed happy and well cared for and they took the time to talk, listen and put together plans specifically for my grandad. The home was well presented inside, clean and a wonderful Christmas atmosphere for all the residents. The home manager and all her staff should all be very proud. I would definitely recommend Silverdale to my loved ones.

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Review of

Healey Lodge Residential Home

from Victoria M (Daughter of Resident) published on 2 January 2020

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home have gone above and beyond to support the needs of my mother.
It's very family orientated and they have taken their time to understand her needs.
We can’t thank the manager and team enough for all they do.

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Review of

Healey Lodge Residential Home

from S W (Daughter of Resident) published on 12 March 2019

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Healey Lodge is a welcoming and comfortable home. Nothing is too much trouble for the staff. My Father comments that there is always someone available to chat or make him a cup of tea no matter what time of day it is. There is a varied menu and the meals are tasty and satisfying. The staff treat my
Father with respect and are aware of his individual needs and preferences. There is warmth and laughter in their interactions with him and he is encouraged to join in the many and varied activities but his preferences are respected. My Father's room is clean and comfortable and he can personalise it with his own belongings. I am confident that he is being well cared for and feel encouraged to ask about his well-being and day to day care. It is reassuring to know that my Father feels safe and well cared for and that he is happy to be there.

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Review of

Healey Lodge Residential Home

from June G (Daughter of Resident) published on 10 December 2018

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is a resident at the care home and has dementia and heart problems. The manager and her staff are excellent and give my mum all the care she needs. Nothing is too much trouble for them and someone is always available to help and answer any questions you may have. The residents are treated
with dignity and respect. There are activities available to stimulate residents. The food is excellent and there is a varied menu. The home is spotlessly clean and Mum is always clean and appropriately dressed.
I have every confidence that my mum is well cared for by caring and professional staff.

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Review of

Healey Lodge Residential Home

from Andrew R (Resident) published on 26 February 2018

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The atmosphere at Healey Lodge is very relaxed. Making your own personal choices is encouraged, you can make your room your own, using your own furniture and pictures etc rather than rely on what is provided. The staff are extremely helpful and very professional, nothing seems too much trouble for them.
There is a good selection of home cooked meals to choose from along with tea and coffee throughout the day. The home is spotlessly clean and well maintained. Different activities are available each day for those wanting to take part and there is a large tv lounge if you prefer something a little quieter. The home has a large secluded garden with lots of seating dotted around for the nice weather. I originally came here reluctantly from hospital for six weeks rehab. I decided to stay...

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Review of

Healey Lodge Residential Home

from Patricia R (Daughter of Resident) published on 12 February 2018

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are very helpful and caring. Food is very good and I can smell it and will stay for lunch. My mum is well looked after and her dignity is very well looked after and protected so much as staff possibly can. The manager is very helpful and is always willing to sit and chat should you so need to
do.

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Review of

Silverdale Nursing Home

from Kenneth W (Brother-in-law of Resident) published on 9 February 2018

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to pass on to all the staff my thanks for the way they looked after my sister-in-law. They took care of her every need without judgement or complaint and I cannot congratulate them enough. Although I know it is their job, they went above and beyond in the care and concern they gave my sister-in-law
once again many thanks.

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Review of

Healey Lodge Residential Home

from Jayne H (Daughter of Resident) published on 8 February 2018

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mum has lived here she has been extremely well looked after, by all the team. Her privacy and dignity are always respected and protected.

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Review of

Healey Lodge Residential Home

from Pauline L (Sister of Resident) published on 8 February 2018

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister, has lived at Healey Lodge since December 2013. There have improvements in every area over the last period since the home manager started. The food caters to her needs as she is a type 2 diabetic. The staff are friendly and welcoming and I always get offered a cup of tea as soon as walk through
the door. The home is welcoming and with a family atmosphere and my sister is well looked after. She is happier than she has ever been.

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Review of

Silverdale Nursing Home

from Karen F (Daughter of Resident) published on 20 November 2017

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been extremely surprised, touched and comforted during the heartbreaking experience of having to have my very precious, very poorly Mum move into full-time care thanks to the wonderful staff of Silverdale.
After 6 months of very challenging behaviour from my Mum they have persisted with care,
dignity, nursing expertise, and so much kindness until they have managed to make her feel more settled.
She has always been clean, well fed (constantly offered choices when she declines food), supported to eat with endless patience, offered kindness and affection, and been spoken to and reassured constantly.
The environment is always spotlessly clean and so are all the people that live there.
Everyone is treated with dignity and respect and staff respond really well when residents ask for their support.
I cannot praise all the staff and manager enough. Their kindness and patience know no bounds. We feel lucky that Mum has found somewhere where she can be supported by such amazing people.

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Review of

Silverdale Nursing Home

from Angela (Daughter of Resident) published on 5 December 2016

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

In the 2 and a half years that mum has been in Silverdale, she has been extremely well cared for. Whenever the home has had any health concerns they have called to tell me that the doctor would see mum on his weekly call. Mum is always kept spotlessly clean and tidy with regular haircuts and nails
polished. Her clothes are always nicely washed and these things help her to maintain dignity. The whole home is kept very clean and there are many activities provided for the clients aimed at all ranges of ability and interest.


The most striking thing you notice about this home is the carers. They really do live up to the name of carers, treating each resident with a compassion and respect that I've only rarely seen in other facilities. Many of them are long-term employees, who have a real affection for the home and the residents. This shows in all sorts of ways from how they interact with the clients to how they turn up to support events even when off duty.


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Review of

Healey Lodge Residential Home

from J H (Son of Resident) published on 10 May 2016

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been well cared for at Healey Lodge since 2008.

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Review of

Silverdale Nursing Home

from John P (Son of Resident) published on 5 April 2016

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Feel very satisfied that Mum is well looked after, comfortable and cared for. We have regular contact via phone and e-mail from the home and someone is always available to speak with whenever we call or telephone.

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Review of

Silverdale Nursing Home

from Raymond B (Husband of Resident) published on 16 March 2016

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been in the above care home since April 2014. She is still there and as I go to see her at least 3/4 times a week, I can observe the care that the staff give to their patients. It is quite satisfying to see that the staff do care and with a little bit of tenderness in their approach to
the patients all is calmed down. Very nice to see.

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Awards / Recognitions (0)

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Frequently Asked Questions about Silverdale Care Homes Ltd

How many Care Homes does Silverdale Care Homes Ltd own?

Silverdale Care Homes Ltd own 2 Care Homes.

Which Silverdale Care Homes Ltd Care Homes have the highest review score?

Silverdale Nursing Home & Healey Lodge Residential Home have the highest review score.
Silverdale Care Homes Ltd in Lancashire Silverdale Care Homes Ltd in Staffordshire

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