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Care Homes Owned by Jesmund Care Ltd in London

8.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Jesmund Care Ltd in London

Jesmund Care Ltd Locations in London (3)

 

3 Care Homes owned by Jesmund Care Ltd in London

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Jesmund Nursing Home

York Road, Cheam, Sutton SM2 6HL 

9.5 31 reviews
"I have been very pleased with the nursing home. I feel the staff are very attentive and caring. I feel the entertainment is fun and that…"   Read all 31 reviews
Location Type Care Home

Jesmund Nursing Home is located in the heart of Cheam offering accommodation and nursing care for 25 elderly residents. Their mission is to provide a service that is caring, effective, responsive and safe.   Jesmund is a light, spacious property which… Read more about Jesmund Nursing Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 25 Rooms from £1,300 / week
Surrey Oaks Nursing Home

28 Salisbury Road, Carshalton SM5 3HD 

8.2 4 reviews
  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 33 Rooms
Grennell Lodge

69 All Saints Road, Sutton SM1 3DJ 

8.3 2 reviews
  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • 24 Rooms

Jesmund Care Ltd Reviews in London (37)

8.7
Jesmund Care Ltd has a Group Review Score of 8.7 (8.652) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Jesmund Care Ltd must have a Review Score.

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Review of

Grennell Lodge

from Rachel D (Daughter of Resident) published on 6 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Happy with my mum's stay here! Just a bit confused with visiting times! My mum can be very challenging at times but she has now settled in well, staff are very nice and most are very welcoming! Just very confused with the visiting times as I personally have to support my mum and my brother.

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Review of

Grennell Lodge

from T H (Husband of Resident) published on 3 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident for over 2.5 years.
I have always found the staff and managers to be 1st class and the rest of the team. I must also mention the night team for their sterling work. The home is clean and my wife has a great bedroom. I would recommend the home to anyone.

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Review of

Jesmund Nursing Home

from Deborah R (Wife of Resident) published on 20 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very pleased with the nursing home. I feel the staff are very attentive and caring. I feel the entertainment is fun and that the music is just right. The bingo is good fun and competitive. The food is varied and the Indian food is very much appreciated. We have enjoyed having the garden
to sit in during the summer and on sunny days. It feels like a big family and homely.

Reply from Praveen Modha, Owner at Jesmund Nursing Home

Thank you for your kind words about our care services. We truly appreciate you taking the time to share your experience. Your mention of our staff being attentive and caring means a lot to us, as we strive to make every resident feel valued and supported. We make every effort to ensure that the resident's stay with us is enjoyable. Please don't hesitate to reach out if there's anything more we can do for you. Thank you again for your trust and for sharing your feedback.


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Review of

Surrey Oaks Nursing Home

from Dawn C (Sister of Resident) published on 15 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very worried when my darling sister was given a place at the home, but I had no need to worry about anything, the staff are all amazing, very caring gentle and kind to everyone in the home, they treat everyone with love and understanding and gentle loving care. My husband and I are so very pleased
that we chose you, thank you for everything you do for everyone in and out of the home, I'm so pleased that I chose you, you are all so caring, gentle and loving to each and everyone who lives in your home and the loving gentle kindness you all give to everyone who lives or visits your warm loving home. Thank you all so much, your wonderful and show so much love to everyone.
Our fondest love to you all.
We love you all.

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Review of

Jesmund Nursing Home

from Sanjay P (Son of Resident) published on 7 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been at Jesmund Nursing Home for over 3 years and all the staff and management are exceptional in the way they deal with patients including my dad as he can be challenging at times. The staff are very patient and do keep me informed with regular updates.
I would highly recommend Jesmund
care home for any one who wants their loved ones to be cared for professionally and most important with the assurance and peace of mind that they are being well looked after.

Reply from Santa Marasigan, Home Manager at Jesmund Nursing Home

Thank you for this positive review. We are honoured that you trust us to look after your dad.


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Review of

Jesmund Nursing Home

from J M (Sister of Resident) published on 1 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother arrived straight from hospital in July 2024, and has never been left anywhere before and was very anxious and scared on arrival. Over the next few days, I was allowed to visit every day until he settled and within a few days he was content, and finding his feet in a completely different situation.
But with the love and understanding from staff and management, he has made a very reassuring member of the family unit.
The care is excellent and he is treated with the utmost care and attention. I am treated with the same politeness, kindness, and professionalism that are received by my own family member and other residents.
The room is always clean and tidy.
The activities are good and enjoyable by all.
Food is really nutritional and enjoyable.
I'm very fortunate that my brother has been accepted by the staff and residents and is safe and looked after with love.

Reply from Santa Marasigan, Home Manager at Jesmund Nursing Home

Thank you for this feedback. We are honoured and happy to look after your loved one.


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Review of

Jesmund Nursing Home

from J K (Wife of Resident) published on 4 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband receives the best possible care at Jesmund. All the staff are friendly and helpful, they have an excellent leader who always has time to listen and chat. The manager organised a great party, everyone enjoyed it.

Reply from Santa Marasigan, Home Manager at Jesmund Nursing Home

Thank you very much for this feedback. We are honoured and happy to look after your brother.


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Review of

Jesmund Nursing Home

from C K (Daughter of Resident) published on 20 October 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has been in Jesmund Nursing Home since 2022. He is content and well cared for. He enjoys his food and is kept clean. He is happy at the home. The staff have always been polite, courteous, kind, and attentive to me. I see their kindness, professionalism, caring, and patience towards him and
other residents. I feel fortunate my father is able to spend time in a place filled with love.

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Review of

Jesmund Nursing Home

from Hilary C (Daughter of Resident) published on 25 April 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was transferred to Jesmund Nursing Home under the fast-track palliative care pathway following a fall that resulted in a brain injury. He was treated with the utmost care and dignity by all the staff that work at Jesmund. They were infinitely patient with our constant visiting and also treated
Dad like their own family. We would highly recommend this home. Only thing I would say is that it could do with a facelift, but the care is second to none!

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Review of

Jesmund Nursing Home

from Nicky J (Daughter of Resident) published on 23 April 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff in Jesmund Nursing Home are wonderful - the care they showed towards our father during the last three months of his life was exemplary. We could not have found a more caring team to nurse him and they were very welcoming to us as a family as well.

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Review of

Jesmund Nursing Home

from Jan W (Daughter of Resident) published on 19 April 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A well-organised home where love, respect and care were at the top of the list of priorities. Excellent management and fabulous caring staff. Very diligent on procedures to minimise spread of infection during Covid episode. I would highly recommend this care home.

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Review of

Jesmund Nursing Home

from G M (Son of Resident) published on 26 August 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was at this home for almost 3.5 years. She was looked after very well by all staff. Very patient, polite and attentive.
The owner and admin staff are all professional and courteous and listen to and action family members' requests and comments.
Would recommend this for any other of my family
members needing A1-class service.

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Review of

Jesmund Nursing Home

from Derek R (Friend of Resident) published on 6 May 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend arrived from the hospital in a very distressed and confused state and was only mobile with a full body hoist. She was looked after with compassion and care by all the staff. I was kept informed of progress or otherwise and had full discussions with the management about the future residence
in Jesmond of my friend.
Despite the Covid restriction access to her room was readily available with all precautions, also telephone calls were transferred to her. She celebrated her birthday with a lovely cake provided by the staff and celebrated Christmas with them.
Unfortunately, her condition deteriorated such that she had to spend her last days in the hospital.

Reply from Praveen Modha, Owner at Jesmund Nursing Home

Thank you for your review and comments. We feel very privileged to have looked after the resident, and comments like these provide additional motivation to all staff at Jesmund. Thanks once again.


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Review of

Surrey Oaks Nursing Home

from M G (Daughter of Resident) published on 18 December 2021

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been there for the last three years in February. She loves the place and all the staff there. She mentioned that the food is tasty and made from scratch. She loves the way that the staff treat her with love and respect.

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Review of

Surrey Oaks Nursing Home

from N Y (Wife of Resident) published on 18 December 2021

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been a resident in Carshalton Nursing Home for nearly two years. He has always been very well cared for by the staff in Carshalton Nursing Home. The staff are always very welcoming and friendly to my family and me. They always treat their residents with respect and dignity. This gives
me peace of mind that my husband is kept safe and well. Many thanks to our unsung heroes. Keep up the good work.

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Review of

Jesmund Nursing Home

from Kay K (Daughter of Resident) published on 11 August 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was very happy at Jesmund Nursing Home and was there for 10 months. The care was excellent and the staff kept us very well informed. All the staff were lovely. I was impressed that they could tell me how my mum was doing without referring to notes. They do regular activities to stimulate the
residents' minds, we were unable to visit much due to Covid restrictions.

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Review of

Jesmund Nursing Home

from Stephen W (Son of Resident) published on 9 August 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother must have been, close to the longest resident, this care home has had. She was very confused and, fully incontinent but, was looked after with great care by the staff. Even though, it was not possible to question my mother directly about her care, her smile at returning after a spell in hospital
was a plain signal. I can only say that all the staff were very helpful looking after my mother's family and, friends. As relatives, we were more than happy, to leave her in their care.

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Review of

Jesmund Nursing Home

from Noel M (Nephew of Resident) published on 9 August 2021

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My uncle is not the easiest of people to care for, suffice to say he can be very difficult. The staff are very tolerant and patient with him. There is always a welcome for a visitor. Covid has made things difficult but the home kept us informed and contacted us frequently with updates.

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Review of

Jesmund Nursing Home

from Kelly T (Daughter of Resident) published on 1 March 2021

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Our dad spent 10 weeks in hospital before going into Jesmund nursing home. Due to the pandemic, we were unable to view the nursing home. Our dad was not eating or drinking before he went into the home, but he soon started to gain weight and settled in very quickly. We received daily updates on our dad
and we were able to call him whenever we wanted to and speak to him on the phone. Our dad was only in Jesmund nursing home a few months before he sadly passed away but the care and kindness they showed our dad was amazing, nothing was ever too much trouble for them. As a family, to see our dad go into a nursing home was heartbreaking but we would highly recommend Jesmund nursing home. Due to the pandemic, we were unable to go inside the nursing home we were only able to see our dad for window visits.

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Review of

Jesmund Nursing Home

from Linda H (Daughter of Resident) published on 15 April 2020

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are all very patient and always have time to answer any questions I ask. In this stressful Coronavirus time, I receive a text every day to keep me in touch with what is happening in the Jesmund daily routine.

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Jesmund Care Ltd in London

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