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Cambridge Road, Oakington, Cambridge CB24 3BG
"The carers and nurses certainly went above and beyond their duties to help my mother. Such a friendly atmosphere, just one big family, and…" Read all 56 reviews
Midfield Lodge Care Centre offers specialist nursing support packages and respite care, registered with the Care Quality Commission to house forty residents at a time. Carers use tried and tested procedures to improve the health and well-being of… Read more about Midfield Lodge Care Home
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Reply from Sean Mozes, Regional Manager at Midfield Lodge Care Home
Thank you for your kind words. we're delighted that to hear that your mother felt happy and well cared for and that you always felt welcome. your feedback means a lot!
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Reply from Ged Rabinowitz, Admin at Midfield Lodge Care Home
Thank you for your kind review We are delighted to hear that your brother received excellent care and that our staff's friendliness and sympathy made a difference. We designed the courtyard layout to enhance visibility and reduce isolation for bedbound patients so it's great to know this had a positive impact. Your feedback is truly appreciated, and we'll make sure to share it with our team. Thank you for choosing us for your brother's care.
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Submitted via Website • Report
Reply from Ged Rabinowitz, Admin at Midfield Lodge Care Home
Thank you for your touching review. We're honoured that you chose Midfield Lodge for your mum's care and are glad to hear that our staff's compassion and competence met your expectations. Providing first-class end-of-life care and addressing all her needs is something we strive for and it's heartening to know we were able to support your family during such a difficult time. Your kind words mean a lot to us and we'll ensure they are shared with our team.
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Reply from Ged Rabinowitz, Admin at Midfield Lodge Care Home
We're delighted to hear you've enjoyed your stay with us. Our friendly and helpful staff strive to create a happy atmosphere for all our residents.
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Reply from Ged Rabinowitz, Admin at Midfield Lodge Care Home
We're deeply touched by your feedback and grateful for the opportunity to care for your mum during such a difficult time. Providing compassionate support to our residents and their families is our top priority, and we're glad to hear that our efforts made a difference for you. Thank you for recommending our facilities and for your kind words about our staff and management. It means the world to us. If you ever need anything, please don't hesitate to reach out.
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Submitted via Postal Card • Report
Reply from Ged Rabinowitz, Admin at Midfield Lodge Care Home
We greatly appreciate your feedback. It's fantastic to hear that you found Midfield Lodge to be an amazing place with caring staff and delicious food. Our Sunday roast is always a hit, and we're glad you enjoyed it. We'll be sure to pass along your compliments to our nursing staff they'll be delighted to hear your kind words.
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Reply from Ged Rabinowitz, Admin at Midfield Lodge Care Home
Thank you for your kind words it really means a lot to all of us at Midfield Lodge.
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Reply from Ged Rabinowitz, Admin at Midfield Lodge Care Home
I'm sorry for your loss. We appreciate your positive feedback on the care provided by our nursing staff. It's heartening to hear that your father received excellent care, and we're glad to have supported your family during this challenging time.
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Reply from Ged Rabinowitz, Admin at Midfield Lodge Care Home
Thank you very much for your kind review, we will make sure to pass on these warm words to all the members of our team.
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