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Care Home Owned by Dormy Care Communities in Vale of Glamorgan

9.6 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Dormy Care Communities in Vale of Glamorgan

Only the locations & reviews in Vale of Glamorgan for Dormy Care Communities are showing below.

View the details of all 5 locations (with 316 reviews) owned by Dormy Care Communities

Dormy Care Communities Locations in Vale of Glamorgan (1)

 

1 Care Home owned by Dormy Care Communities in Vale of Glamorgan

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Glenburnie Lodge

Port Road, Wenvoe, Cardiff CF5 6AB 

9.9 13 reviews
"As a family we honestly cannot thank everyone for their kindness, compassion and excellent care of our Mother. Mam is thriving and so very…"   Read all 13 reviews
Location Type Care Home

Glenburnie Lodge is a new (opened July 2024) all-inclusive luxury care home located in the picturesque village of Wenvoe, Vale of Glamorgan, South Wales. It offers 24-hour nursing, residential, dementia, palliative and respite care delivered by an experienced… Read more about Glenburnie Lodge

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Younger Adults
  • 70 Rooms from £1,905 / week

Dormy Care Communities Reviews in Vale of Glamorgan (13)

9.6
Dormy Care Communities has a Group Review Score of 9.6 (9.614) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Dormy Care Communities must have a Review Score.

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Review of

Glenburnie Lodge

from C P (Daughter of Resident) published on 9 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family we honestly cannot thank everyone for their kindness, compassion and excellent care of our Mother. Mam is thriving and so very happy, the care and compassion shown towards her is heartwarming for us as a family. The positive culture and obvious Team ethos is tangible, and seeing such happy
staff ensures that the residents are also relaxed and feel truly valued. It is an absolute joy to visit Glenburnie Lodge - not only do the residents receive the highest quality of care and treated with dignity, but we as family members also feel extremely welcome, it really is a home from home. Glenburnie Lodge is an excellent Care Home and we feel very fortunate that Mam has found such a lovely place to live.

Reply from Jacqueline Orrells, Managing Director at Glenburnie Lodge

Thank you so much for your lovely review, it means a lot to us. Your Mam has settled so well and loves being part of the community. The team work really hard to ensure that everyone is well cared for, loved and happy. It is lovely to see everyone enjoying the communal areas. Thank you for arranging for your Welsh Choir to come in to sing for everyone, it was thoroughly enjoyed by all.


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Review of

Glenburnie Lodge

from David B (Son of Resident) published on 4 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thanks for your time this evening and it was good to know both matters I raised are in hand. I also should have added that you have a very engaging and positive team who strive to give the residents the best care and love they can, even after what sometimes must be a long hard working day. The home
made dessert of apple pie and bread and butter pudding are a particular treat.

Reply from Jacqueline Orrells, Managing Director at Glenburnie Lodge

Thank you for your review. I am glad that your concerns were resolved, we always strive to put things right where needed. I agree the team are amazing and they are so kind. I am glad that your mum is enjoying the homemade apple pie and bread and butter pudding.


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Review of

Glenburnie Lodge

from J M (Son of Resident) published on 3 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents felt at home as soon as they walked through the door. Fantastic staff and care from start to finish.

Reply from Jacqueline Orrells, Managing Director at Glenburnie Lodge

Thank you for your review. Your mum and dad settled so well, we hope to see them again soon.


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Review of

Glenburnie Lodge

from Nick R (Son of Resident) published on 2 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I wasn't aware that such a place existed. It's permanently changed my view on the care home sector! It's made me consider my own plans, post retirement, even though that is someway off. I could stay here now, it's that nice and that well equipped. In short, I don't think it would be possible to achieve
a better standard for a care home, it's wonderful.

Reply from Jacqueline Orrells, Managing Director at Glenburnie Lodge

Thank you Nick for your very kind words. Your mum has settled well and enjoys being part of the activities within the home. She has made relationships with the ladies and gents as well as the staff.


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Review of

Glenburnie Lodge

from Elizabeth M (Daughter of Resident) published on 2 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring and attentive staff. Lovely environment.

Reply from Jacqueline Orrells, Managing Director at Glenburnie Lodge

Thank you Elizabeth, it was a pleasure to support your parents. Hopefully we will see them soon.


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Review of

Glenburnie Lodge

from Barbara P (Respite Resident) published on 28 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I did not rate activities because I did not participate as I have had spinal surgery but the lady seems very enthusiastic. My overall experience has been wonderful, five-star luxury. I think the care has been exemplary.

Reply from Jacqueline Orrells, Managing Director at Glenburnie Lodge

Thank you, I am so glad that you enjoyed your stay with us and that you have recovered well. We look forward to seeing you in the future.


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Review of

Glenburnie Lodge

from C P (Daughter of Resident) published on 24 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother had the very best support anyone could wish for at Glenburnie Lodge. Every member of the plays their part. They gave love in copious amounts to Mum and all of the family. When days were good and continue now things are clearly dark. We could never have foreseen what end of life would be like
and to be honest Glenburnie Lodge has exceeded our expectations. I personally couldn't be more grateful. My mum deserves the best and she got it!

Reply from Jacqueline Orrells, Managing Director at Glenburnie Lodge

Thank you for your lovely review. It was an absolute pleasure to support your mum and the team loved her. When somebody comes to live at Glenburnie Lodge then their family is important to us as well, we will always strive to support them as best we can.


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Review of

Glenburnie Lodge

from Sheerine D (Daughter of Resident) published on 24 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am delighted with everything, Mum's room is lovely, the whole building is very light and cheery with a beautiful garden which I'm sure will come into its own come spring/summer next year. The most important thing for me is that I feel Mum is in competent hands, all the staff are fabulous, it's a home-from-home
situation.

Reply from Jacqueline Orrells, Managing Director at Glenburnie Lodge

Thank you for your lovely review. We are so pleased that your mum has settled well and is enjoying life at Glenburnie Lodge. It is also important that the family are happy too. We are also looking forward to seeing the garden bloom in the spring!


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Review of

Glenburnie Lodge

from J K (Sister of Resident) published on 20 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good experience so far everyone is very kind and helpful. The staff and carers are happy and friendly. So good so far.

Reply from Jacqueline Orrells, Managing Director at Glenburnie Lodge

Thank you for your kind comments. Our team always strive to be the best they can be when they are supporting our lovely ladies and gentlemen.


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Review of

Glenburnie Lodge

from Pamela K (Sister of Resident) published on 19 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Glenburnie Lodge has taken my relative under their wing and looks after her very well. She is very happy and well looked after and all her needs are being met.

Reply from Jacqueline Orrells, Managing Director at Glenburnie Lodge

Thank you Pamela. We are so glad that your sister has settled well and is enjoying life at Glenburnie Lodge.


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Review of

Glenburnie Lodge

from R A (Daughter of Resident) published on 19 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff make the place what it is. They are amazing. The place is gorgeous. The food is amazing and the facilities are 5-star. This place is just what my parents need.

Reply from Jacqueline Orrells, Managing Director at Glenburnie Lodge

Thank you. Your parents are such a huge part of Glenburnie Lodge. We love hearing their stories and enjoy their company.


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Review of

Glenburnie Lodge

from Christine L (Wife of Resident) published on 10 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so happy and relieved that my husband has been able to come to Glenburnie Lodge as it just feels like a welcome home from home. The thought that has been put into everything, dignity and care for patients and family first and foremost. All staff are so caring and thoughtful, my husband has not
looked better than he does for a long time. The meals and cake etc are absolutely superb. We are blessed to have found such a caring home/community.

Reply from Jacqueline Orrells, Managing Director at Glenburnie Lodge

Thank you Christine for your kind words, your husband is a joy and we are so glad that you chose Glenburnie Lodge for him to live. We are always pleased to see you and your family visit, you are all committed as a family in supporting our home and we appreciate this.


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Review of

Glenburnie Lodge

from Caroline N (Daughter of Resident) published on 3 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Glenburnie Lodge surpassed all of our expectations. My dad is looked after so well with dignity and expertise. Glenburnie is such a happy and relaxed place, I just loved spending time here with my dad and the staff. The food is incredible and my dad is looking the best he's looked in a while. We cannot
fault it here and we are so blessed to have found it for Dad. Thank you.

Reply from Jacqueline Orrells, Managing Director at Glenburnie Lodge

Thank you Caroline, we are so pleased that you are happy with the support your Dad receives. He is part of our Glenburnie family.


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Awards / Recognitions (2)

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