Only the locations & reviews in Bedfordshire for Hamberley Care Homes are showing below.
View the details of all 22 locations (with 890 reviews) owned by Hamberley Care Homes
175 London Road, Dunstable LU6 3DX
"Ideal and local for the care needs of Mum. Organised and friendly staff. The building, facilities and grounds are modern, clean, spacious…" Read all 84 reviews
Luxury care home Caddington Grove in Dunstable provides a friendly and homely environment where residents can enjoy fulfilled lives as part of a vibrant community. The care home has spacious en-suite bedrooms which are comfortable and stylish. Highly… Read more about Caddington Grove Care Home
14 Dunstable Street, Ampthill, Bedford MK45 2JT
"Our Mum lived at Richmond Manor for two years before she passed away at the age of 96. She had Alzheimer's, and when it was no longer safe…" Read all 51 reviews
Within Richmond Manor you will find luxurious living, coupled with an award-winning model of care. Situated in the heart of Ampthill, this state-of-the-art care home offers a vibrant community where residents enjoy a busy and active lifestyle, with… Read more about Richmond Manor Care Home
Bedford Road, Wixams, Bedford MK42 6FZ
"Our mum has advanced dementia and can be very stubborn. The staff at Elstow Manor have managed to get mum involved with activities and…" Read all 53 reviews
Elstow Manor is a stunning, state-of-the-art care home offering the highest standards of care and support in spectacular surroundings. Now open, and part of the award-winning Hamberley Care Homes group, Elstow Manor features: - Spacious en-suite… Read more about Elstow Manor Care Home
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Reply from Val Foley, Customer Relations Manager at Elstow Manor Care Home
Thank you for leaving such a kind review. We value all feedback from our relatives and appreciate your kind words. We will pass this on to the team. Thanks.
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Reply from Emma Burns, Home Manager at Caddington Grove Care Home
Thank you so much for taking the time to leave a review. Our aim is to provide excellent person centred care to everyone and it's lovely to hear that this has been achieved.
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Submitted via Website • Report
Mum was very happy there-always smiling, always high-fiving everyone. The carers and staff
It's a lovely environment. There was always a different space to take her such as quiet rooms, lovely garden or balcony. The café was especially sociable and welcoming.
Overall, Richmond Manor provided excellent care. When Mum passed away, the staff were genuinely sad, and some even attended her funeral, which meant so much to us. We can't thank them enough for their kindness and dedication.
Reply from Fiona Smith, Home Manager at Richmond Manor Care Home
Thank you so much for your heartfelt words and for sharing your Mum's story. We're truly honoured that Richmond Manor could be part of her journey, and it means the world to know she was happy here and surrounded by people who cared deeply for her.It's always our aim to create a home that feels comforting, safe and full of warmth, and knowing that she felt that, is incredibly touching.Your Mum clearly left a lasting impression on those around her, and her passing was felt deeply by the team. Thank you again for your kind words and for allowing us to care for such a special lady. She will always be remembered fondly at Richmond Manor.
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Submitted via Postal Card • Report
Reply from Fiona Smith, Home Manager at Richmond Manor Care Home
Thank you for taking the time review our home, we are thrilled to hear how happy you are with everything and that mum is flourishing in her new home
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Submitted via Postal Card • Report
Reply from Fiona Smith, Home Manager at Richmond Manor Care Home
Thank you for your lovely review, your feedback will be shared with all of our team. We really appreciate you sharing
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Submitted via Postal Card • Report
Reply from Val Foley, Customer Relations Manager at Elstow Manor Care Home
Thank you for your review we are very pleased that you are happy with the care and facilities here at Elstow Manor and are happy Dad is happy here and has settled very well. All comments received are welcomed and bought to the attention of the whole team here and we always strive to perfect.
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Submitted via Website • Report
Reply from Fiona Smith, Home Manager at Richmond Manor Care Home
Thank you for taking the time to review our home, we pride ourselves on delivering the best care and support and will share your feedback with the team.
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Submitted via Website • Report
Reply from Fiona Smith, Home Manager at Richmond Manor Care Home
Thank you so much for your heartfelt review. We truly understand that making the decision to move into a care home can be a significant and emotional journey, and we are so pleased that your mother has found comfort and care at Richmond Manor.Your kind words about our team, mean the world to us. We are incredibly proud of the warm, welcoming, and compassionate environment we have created, and it's wonderful to hear that this has been your experience whenever you visit.It is our privilege to care for your mother, and we are grateful for your trust in us. If there's ever anything we can do to further support you and your family, please don't hesitate to let me know.
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Submitted via Website • Report
Reply from Fiona Smith, Home Manager at Richmond Manor Care Home
Thank you for your incredibly kind words. It was an honour for our team to care for your loved one and to support your family during such a difficult time. While your time with us may have been short, please know that your gratitude means the world to us, and we will always remember the trust you placed in our care.I will personally pass on your thanks to our night staff and everyone behind the scenes who played a part in supporting your family. Please know that you are in our thoughts, and if there is anything we can do for you, we are always here.
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Submitted via Postal Card • Report
Reply from Val Foley, Customer Relations Manager at Elstow Manor Care Home
Thank you for your valuable feedback and are pleased that see how hard our staff work and engage with your mum. The team will appreciate your kindness.
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Submitted via Postal Card • Report
Reply from Val Foley, Customer Relations Manager at Elstow Manor Care Home
We thank you for your review and are pleased to hear your positivity about the care we provide to our dementia community. Our staff all receive ongoing training and the understanding of dementia is just one that we embrace. We look forward to welcoming you on your next visit.
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Submitted via Website • Report
Reply from Fiona Smith, Home Manager at Richmond Manor Care Home
Thank you so much for your kind words and for sharing your experience of our home. We are truly grateful for your feedback and honoured to have been able to care for your stepmother in her final days. Ensuring that our residents feel safe, comfortable, and surrounded by kindness is at the heart of everything we do, and it means a lot to know that you felt reassured by the care and support she received. Please accept our deepest sympathies for your loss. If there is anything we can do for you or your family, please don't hesitate to reach out.
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Submitted via Website • Report
Reply from Val Foley, Customer Relations Manager at Elstow Manor Care Home
Thank you for taking the time to leave such a kind review. Mum was a huge part of our home for a long while and was loved by everyone here, residents and staff alike. We appreciate and welcome your kind words and I will pass this on to the team.
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Submitted via Postal Card • Report
Reply from Emma Burns, Home Manager at Caddington Grove Care Home
Thank you for sharing your feedback, it is lovely to hear how happy you are with our home and team.
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Submitted via Postal Card • Report
Reply from Emma Burns, Home Manager at Caddington Grove Care Home
Thank you for your heartfelt words. It means so much to us to know that your mum has felt cared for, respected, and supported in every way during her time at Caddington Grove. It has been an absolute privilege to be able to provide the very best for you all.
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Submitted via Postal Card • Report
Reply from Emma Burns, Home Manager at Caddington Grove Care Home
Thank you for your kind words. We pride ourselves on providing the very best care and support and to have this recognised is wonderful for the team. It has been a privilege to support you all.
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Reply from Fiona Smith, Home Manager at Richmond Manor Care Home
Thank you so much for your kind and glowing review. We're delighted to hear about your Aunt's positive experience during her stay with us and that you found our home to be something special from the moment you arrived. It's wonderful to know that you appreciated our beautifully decorated facilities and cosy, comfortable rooms, and we're thrilled that your Aunt enjoyed our 5-star dining experience. Our chefs take great pride in providing delicious and nutritious meals for our residents, so your feedback will mean a lot to them. We're especially grateful for your comments about our team. Ensuring our residents and their families feel genuinely cared for is at the heart of what we do, and it's so rewarding to hear that we were able to provide this for your Aunt and your family. Your kind words mean so much to us, and we're honoured to be recognised as setting a benchmark in the local area.
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Submitted via Website • Report
Reply from Emma Burns, Home Manager at Caddington Grove Care Home
Thank you so much for your heartfelt and touching words during such a difficult time. On behalf of everyone at Caddington Grove, it was truly an honour to care for your beloved husband over the past 10 months. It's our priority to ensure every resident feels cared for with compassion and dignity, and knowing that this brought you peace of mind means so much to us. We will will make sure all of the team know how much their dedication and kindness meant to your husband and family. Thank you once again for taking the time to share your experience.
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Submitted via Website • Report
Reply from Emma Burns, Home Manager at Caddington Grove Care Home
Thank you so much for your kind words about your nan's experience at Caddington Grove Care Home. We are truly honoured to have been part of her journey and are so touched to know that she felt safe, happy, and loved during her time with us.It means the world to hear how she embraced life in our home -finding joy in activities, making friends, and being part of our community. Knowing that we could help her regain her strength, happiness, and a sense of connection is exactly why we do what we do and to know that her final months were filled with love, laughter, and precious memories is testament to the wonderful team we have.
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Submitted via Postal Card • Report
Reply from Emma Burns, Home Manager at Caddington Grove Care Home
Thank you for taking the time to share your thoughts about your mother's stay with us. We're so pleased to hear that she had such a positive experience with our team, from receiving attentive care to making a new friend and participating in activities. Seeing residents regain their confidence and enjoy their time with us is what we strive for every day. We appreciate your constructive feedback regarding the decor of our respite rooms. Creating a warm, welcoming environment is important to us, and your suggestion about adding personal touches like pictures and cushions is something we'll review to enhance the experience for future residents. We're sorry to hear that your mother didn't enjoy the food during her stay. We will pass this feedback along to our catering team, as we're always looking to improve and cater to individual preferences where possible.We hope to welcome her again in the future, should she ever need our support.
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Recipient:
Hamberley Care Homes
Date: Friday 31 Jan 2025 More details
Recipient:
Hamberley Care Homes
Date: Wednesday 31 Jan 2024 More details
Recipient:
Hamberley Care Homes
Date: Wednesday 08 Jun 2022 More details
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Organiser: Hamberley Care Homes
Date:
Monday 17 Mar 2025 – Tuesday 18 Mar 2025
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