Hamberley Care Homes in Cambridgeshire | 2 Care Homes

Review of
Montague House Care Home
from D T (Daughter of Resident) published on 15 April 2025

Submitted via Postal Card • Report

Overall Experience

I cannot praise the carers enough, they all do an amazing job, it gives me peace of mind that when i'm not with my mum- she's safe + very well cared for, the manager 'always' makes herself available if you wish to talk to her. the entertaiment + activities at montague house are superb ! – food - good

points are theres always a varity of juice + fresh fruit available. -main meals - meat seems of very poor quality, mainly frozen veg-occassionaly fresh & puddings always 'stodgy + full of sugar.

Reply from Jacqueline Brown, Regional Community Relations Lead at Montague House Care Home

Thank you so much for your lovely feedback - we are delighted to hear how much you value the care and support your mum receives. It's wonderful to know that our carers, activities, and overall environment are making such a positive impact.We really appreciate your honest comments regarding the food. We want you to know that we're actively working to enhance the overall dining experience. A new chef has recently joined our team, and improving the quality and variety of our meals is a top priority. We're excited about the fresh ideas and changes being introduced, and we're confident you'll notice a difference very soon.

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Review of
Montague House Care Home
from I W (Resident) assisted by family/friend published on 14 April 2025

Submitted via Postal Card • Report

Overall Experience

Having had experience of several care homes in the area. There is no doubt that Montague House is by far the best in that I was not only well looked after but every day I was very happy to be one of the residents. I was encouraged to join in some of many groups and my health has benefitted from the

physio, yoga in particular. The staff were always friendly + willing to help. I enjoyed my stay enormously.

Reply from Jacqueline Brown, Regional Community Relations Lead at Montague House Care Home

Thank you so much for your kind and thoughtful review. We're absolutely delighted to hear that you felt so well cared for and happy during your time at Montague House. It means a great deal to us to know that you enjoyed being part of the community, and we're especially pleased that the physio and yoga sessions made a positive difference to your health.We all look forward to welcoming you back for a glass of wine very soon!

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Review of
Montague House Care Home
from P W (Wife of Resident) published on 14 April 2025

Submitted via Postal Card • Report

Overall Experience

My husband needs care for all his personal needs - so when I have a break he needs to come into care. This March he has stayed at Montague House for 4 weeks. He has experience pf other care houses in the district and Montague House has been a completely different experience. It has been amazing. He

has been very happy becoming more like his 'old self', sociable and eager to join in activities. He has been treated with respect and interest. I can only say it has been a wonderful experience for both of us. We shall certainly let others know what a happy, professional and caring home Montague Home is.

Reply from Jacqueline Brown, Regional Community Relations Lead at Montague House Care Home

Thank you so much for your glowing review. We're honoured that you chose Montague House for your husband's stay, and it's wonderful to hear how much it meant to both of you. Seeing him regain his sociable spirit and enjoy the activities is exactly what we strive for. Your kind words about the respect and care he received mean so much to our team. We look forward to welcoming you both again and are grateful you'll be sharing your experience with others.

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Review of
Cambridge Grove Care Home
from Selina D (Daughter of Resident) published on 26 March 2025

Submitted via Postal Card • Report

Overall Experience

Dad was cared for superbly during 2 weeks respite care. He was treated with kindness, care, diligence and dignity, by all members of staff during a very challenging time. Family were also looked after greatly, especially on Dad's 90th birthday, making special memories many thanks to Cambridge Grove.

Reply from Amy Milburn, Home Ambassador at Cambridge Grove Care Home

Thank you for your fabulous feedback. We were delighted to have Dad stay with us and to welcome you all to our Cambridge Grove family. It was our honour to celebrate his special birthday with you all. We hope to see you soon, for coffee and cake!

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Review of
Montague House Care Home
from C E (Respite Resident) published on 25 March 2025

Submitted via Postal Card • Report

Overall Experience

Needed care after operation - live alone in area so convenient. All very pleasant and friendly staff and management. Only saw ground floor rooms and facilities; ate my meals in my room by choice. Food good and varied - but with the huge charge per week felt could have fresh fruit rather than tinned!

All staff lovely and helpful; washing (clothes) facility very useful. Perhaps not the best toilet/washing facility for someone with a serious leg operation on two crutches, felt insecure in shower facility and bed uncomfortable. Lovely care home, not perhaps right choice for my aftercare but convenient.

Reply from Paula Yorkston-Toy, Home Manager at Montague House Care Home

Thank you so much for taking the time to share your experience with us. We're really pleased to hear that you found our team friendly and helpful.We're sorry to hear that certain aspects of the room and bathroom facilities didn't fully meet your needs following your operation. We strive to make every resident feel safe and comfortable, especially after surgery, so your comments will help us reflect on how we can better tailor support and accessibility in these situations.Your point about fresh fruit is noted and is always available in the home. As we're always looking at how we can improve our dining offer we will certainly take this on board to ensure everyone is aware of the options.We wish you all the best with your continued recovery.

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Review of
Cambridge Grove Care Home
from S D (Daughter of Resident) published on 24 March 2025

Submitted via Website • Report

Overall Experience

This is my first experience of care homes in relation to placing a loved one in one for permanent residential care. I visited a few care homes and found that Cambridge Grove was exceptional and far above any of the others that I saw, in terms of the facilities, the rooms with ensuite shower rooms, the

decor, the space, the food, the number and frequency of activities, and the gardens. I also found the people working there to kind, caring, knowledgeable and supportive. I have no connection to the care home or anyone working there, other than my loved one staying there, but I couldn't be happier that I managed to find this home for my loved one.

Reply from Amy Milburn, Home Ambassador at Cambridge Grove Care Home

Thank you for your wonderful feedback. We're glad to hear that you have compared our home to others and have made the decision that Cambridge Grove is the perfect setting for your loved-one to live. We work hard to ensure our home is a happy place for residents, relatives and staff and we encourage everyone to join in with our wide variety of activities. We look forward to seeing you again, very soon.

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Review of
Cambridge Grove Care Home
from S M (Daughter of Resident) published on 19 March 2025

Submitted via Website • Report

Overall Experience

Amazing facilities, lovely atmosphere & ambience.
Staff are all super friendly & caring.
Management Team accessible & approachable at all times.
Communication from the Home is good & relevant.
Always looking for ways to improve on an already high standard - will listen to suggestions from relatives.

Would definitely recommend Cambridge Grove.

Reply from Amy Milburn, Home Ambassador at Cambridge Grove Care Home

Thank you for your lovely review. I'm glad to hear that you feel the management and staff are keen to continuously improve Cambridge Grove and that you, as a relative, feel listened to, as much as our residents do too. We look forward to seeing you again soon.

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Review of
Cambridge Grove Care Home
from Paula W (Daughter of Resident) published on 19 March 2025

Submitted via Website • Report

Overall Experience

Such a beautiful care home. Mum is very happy here with all the wonderful staff who look after her so well. She enjoys the great outings & in house entertainment & activities, always lots to do.
I feel very happy knowing she is so well cared for & have recommended Cambridge Grove to her friends.
5

star care home can not fault.

Reply from Amy Milburn, Home Ambassador at Cambridge Grove Care Home

Thank you for your fabulous feedback. Our Life Enrichment program is designed to suit everyone so we're really pleased that Mum enjoys our activities in the home. It is wonderful to see her out and about on the outings too. Thanks again for your feedback. We love welcoming you to Cambridge Grove regularly; especially when you bring Leo the dog, too!

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Review of
Montague House Care Home
from Ronald H (Father of Resident) published on 5 March 2025

Submitted via Website • Report

Overall Experience

Can't praise this home enough.
My daughter has had visits to many care homes in recent months and all have failed on multiple issues.
This home was able to provide a first class service to my daughter.
She got her meds on time,
She got great care from both the carers and homemakers.
She was very

well supported by the Nursing Team and the Management Team
Her Diatary needs were met.
And most important to us they put my daughter's needs first, as an example the chef noticed she had not been eating an evening meal and came to see her to make sure if was a problem with the food or something else. This is a first for us and one of the many many small things that made the stay for my daugter best in class.

Reply from Jacqueline Brown, Regional Community Relations Lead at Montague House Care Home

Thank you so much for your lovely review. We're so glad we managed to make your daughters stay successful, especially after her previous experiences.Thank you for putting your trust in us. We're glad you got to enjoy a nice holiday.I'll ensure to share your wonderful feedback with the team!

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Review of
Cambridge Grove Care Home
from J G (Son of Resident) published on 31 January 2025

Submitted via Postal Card • Report

Overall Experience

Cambridge Grove Care Home is a high quality care home with a warm, caring, atmosphere and is professionally run. Keep up the good work!

Reply from Amy Milburn, Home Ambassador at Cambridge Grove Care Home

Thank you for your wonderful comments. We are all very proud to work at Cambridge Grove and we're pleased to know that comes across to our relatives, like yourself. We look forward to seeing you again soon.

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Review of
Cambridge Grove Care Home
from Robert T (Resident) published on 31 January 2025

Submitted via Postal Card • Report

Overall Experience

This was the first time I had been to a care home and not only was I impressed by the kindness of the staff. I was also impressed by the kindness of the staff. I was also impressed by the design of the home, the decor and the architecture. The home provides that perfect basis for many activities, none

of which are forced on the clients. All in all a wise choice for a residential or respite stay.

Reply from Amy Milburn, Home Ambassador at Cambridge Grove Care Home

Thank you so much for your wonderful feedback. We are glad to hear you enjoyed your stay with us at Cambridge Grove; it was a pleasure to welcome you to our family while you recovered. We hope to see you soon for coffee.

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Review of
Cambridge Grove Care Home
from Richard M (Son of Resident) published on 31 January 2025

Submitted via Postal Card • Report

Overall Experience

My mother is extremely happy in this care home. The quality of the home is equal to a 5 star hotel. The staff are delightful.

Reply from Amy Milburn, Home Ambassador at Cambridge Grove Care Home

Thank you for your lovely comments. We are glad to hear Mum is happy. It was lovely to have everyone together for her special birthday celebrations at Cambridge Grove. We hope to see you again soon.

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Review of
Cambridge Grove Care Home
from Caroline B (Daughter of Resident) published on 28 January 2025

Submitted via Postal Card • Report

Overall Experience

Lovely family Christmas meal, very friendly and attentive staff, making happy family memories.

Reply from Amy Milburn, Home Ambassador at Cambridge Grove Care Home

Thank you for your lovely comment. We're glad to hear you enjoyed your Christmas meal with us at Cambridge Grove. We look forward to seeing you again soon.

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Review of
Cambridge Grove Care Home
from N M (Daughter of Resident) published on 23 January 2025

Submitted via Website • Report

Overall Experience

My father came for respite care after a stay in hospital. He was looked after with care and kindness by all members of the staff. The facilities were excellent, food was good. I would happily recommend Cambridge Grove Care Home to friends and family should respite care or indeed, a care home be needed.

I felt reassured when I left him after visits that he was in a safe and caring place.

Reply from Amy Milburn, Home Ambassador at Cambridge Grove Care Home

Thank you so much for your wonderful review. We were delighted to have Dad stay with us and to see him go home after making a full recovery, in our care, was amazing. We hope to see you all for coffee and cake very soon.

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Review of
Cambridge Grove Care Home
from M C (Daughter of Resident) published on 23 January 2025

Submitted via Postal Card • Report

Overall Experience

From entering Cambridge Grove Care Home when we came to visit to look around, we were struck at how beautiful the Grove smelt and how clean it was. The staff are fantastic and my mum's welcome on her arrival day was overwhelming and made mum feel very special - something that is so important. Overall

the grove and staff are excellent, amazing.

Reply from Amy Milburn, Home Ambassador at Cambridge Grove Care Home

Thank you for your wonderful, positive, review. The clean and pleasant environment, along with the warm welcome your mum received, really shows how much our staff care about creating a special, comfortable atmosphere for our residents and their families. Your mum is a fantastic member of our Cambridge Grove family, as are you and your husband. We look forward to seeing you soon.

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Review of
Montague House Care Home
from F S (Daughter of Resident) published on 22 January 2025

Submitted via Postal Card • Report

Overall Experience

So pleased my sister and I found Montague Car eHome for our Mum, the staff are so warm and friendly towards their residents and their families.
When we leave the care home after our visits, we leave knowing our Mum is well cared for. Thank you, Montague.

Reply from Jacqueline Brown, Regional Community Relations Lead at Montague House Care Home

Thank you for taking the time to write us a lovely review. As you know, we all adore Mum and her beautiful smile - thank you for trusting us to care for her. I will pass on your kind words to the team.

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Review of
Cambridge Grove Care Home
from P R (Son of Resident) published on 20 January 2025

Submitted via Postal Card • Report

Overall Experience

Obviously a new facility, so buildings etc are excellent but staff are also excellent. Very supportive and caring. Would highly recommend.

Reply from Amy Milburn, Home Ambassador at Cambridge Grove Care Home

Thank you very much for your positive comments. We are about to celebrate our first birthday of welcoming our first resident and are very proud to keep our home clean and tidy. Our staff are incredibly dedicated to Cambridge Grove and I'm pleased to hear that this is clear from your experience. We look forward to seeing you again soon.

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Review of
Cambridge Grove Care Home
from Nicola R (Daughter of Resident) published on 20 January 2025

Submitted via Website • Report

Overall Experience

My mother spent two weeks in Cambridge Grove for respite care after a hospital stay. The whole experience from start to finish for us as a family was very positive despite the inevitably emotional circumstances. The team were responsive, kind and welcoming. They supported our family as we reviewed the

options and they were attentive to our mother's needs and preferences. The staff work hard to ensure that residents are given opportunities to socialise and the quality of care was good. Excellent record keeping meant we were kept well informed of our mother's progress. At the end of the two weeks, mum was well enough to return home but we would not hesitate to reconsider the Cambridge Grove for future stays - either for respite or permanent residence.

Reply from Amy Milburn, Home Ambassador at Cambridge Grove Care Home

Thank you so much for sharing your experience with Cambridge Grove. We're delighted to hear that your family felt supported during you mum's stay with us. We appreciate your kind words and are pleased to know that your mother was able to return home feeling better. Should the need arise in the future, we would be more than happy to welcome her back. Thank you again for your trust and feedback!

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Review of
Cambridge Grove Care Home
from J S (Son-in-law of Resident) published on 14 January 2025

Submitted via Website • Report

Overall Experience

My father in law moved into Cambridge Grove Care Home in October 2024 following a stay in hospital due to acute delirium. He has early stage Alzheimer's.
We chose Cambridge Grove after visiting a few homes in the area and it was a great decision. The staff are excellent, both the managerial and front

of house staff, to the carers, and to the cooks and other staff. The manager, a trained nurse, is excellent, as are all his key staff. The whole team are happy and engaged, which makes the place feel welcoming.
Visiting the home, you see residents busy either doing a scheduled activity or talking to each other, visitors, or staff.
Meals are good, we've eaten there a few times ourselves. Facilities are new, it was built under the manager's supervision a year ago. It's furnished like a luxury hotel.
We're moving my father in law back to his home, and the team have supported this goal strongly. The fact he knows he can go back is giving him confidence to try moving home.

Reply from Amy Milburn, Home Ambassador at Cambridge Grove Care Home

It's wonderful to hear about your positive experience with us at Cambridge Grove Care Home. We are so pleased to hear you found us a supportive, well-run environment, and it's great to hear that you feel the staff have been engaged and dedicated. We would be more than happy to welcome your father-in-law back, any time he needs us. Wishing you well and we hope to see you for coffee soon.

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Review of
Cambridge Grove Care Home
from F J (Regular Volunteer) published on 3 January 2025

Submitted via Postal Card • Report

Overall Experience

Very good. I would choose for my relatives and friends to come here - from all of the Cambridge region.

Reply from Amy Milburn, Home Ambassador at Cambridge Grove Care Home

Thank you very much for your review. We're so glad to hear that you would recommend our home to friends and family. We look forward to seeing you again soon.

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Care Homes Owned by Hamberley Care Homes in Cambridgeshire

Hamberley Care Homes Locations in Cambridgeshire (2)

Hamberley Care Homes Reviews in Cambridgeshire (99)

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