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Care Home Owned by Hamberley Care Homes in Oxfordshire

9.7 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Hamberley Care Homes in Oxfordshire

Only the locations & reviews in Oxfordshire for Hamberley Care Homes are showing below.

View the details of all 22 locations (with 850 reviews) owned by Hamberley Care Homes

Hamberley Care Homes Locations in Oxfordshire (1)

 

1 Care Home owned by Hamberley Care Homes in Oxfordshire

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Chawley Grove Care Home

195 Cumnor Hill, Cumnor, Oxford OX2 9PJ 

9.7 66 reviews
"My mother resided at Chawley Grove Care Home from September 2023 until she sadly passed away on December 19th 2024. I had always been…"   Read all 66 reviews
Location Type Care Home

Chosen as Best New Care Home in 2020, Chawley Grove offers luxurious living and an outstanding level of care. Part of the award-winning Hamberley Care Homes group, the Oxfordshire care home has been rated as ‘Good’ in all areas by the CQC (May 2021). Situated… Read more about Chawley Grove Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 70 Rooms from £1,690 / week

Hamberley Care Homes Reviews in Oxfordshire (66)

9.7
Hamberley Care Homes has a Group Review Score of 9.7 (9.728) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Hamberley Care Homes must have a Review Score.

Overall Experience

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Review of

Chawley Grove Care Home

from J C (Son of Resident) published on 14 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is well looked after and enjoys the activities.

Reply from Angelika Ziomek, Home Manager at Chawley Grove Care Home

We are delighted to hear how happy you are with Chawley Grove, thank you for sharing your feedback.


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Review of

Chawley Grove Care Home

from Aileen Y (Daughter of Resident) published on 14 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother resided at Chawley Grove Care Home from September 2023 until she sadly passed away on December 19th 2024.
I had always been happy with mum's care but it wasn't until she became ill in December 2024 that I realised what an outstanding home that Chawley is - The manager was amazing and very
sympathetic to assisting us in allowing mum to die in her home where she was loved and cared for rather than a hospital. In her final days, the love and care provided by the Chawley Team was such a support to me and my family that it made a very difficult time more bearable. During those final days when we stayed there night and day I was able to witness first hand just how well run the home is and how the residents are well cared for and indeed how they cared for me and my family. If you are looking for a true home where your loved one is treated with love and respect, for then look no further, you have found it in Chawley Grove.

Reply from Angelika Ziomek, Home Manager at Chawley Grove Care Home

Thank you so much for sharing your heartfelt experience with us during such a deeply emotional time. On behalf of the entire team at Chawley Grove Care Home, please accept our sincere condolences for the loss of your mother. We are truly humbled by your kind words and are grateful that we could provide comfort and support to your mother, you, and your family during her final days. Ensuring that she could remain in her home, surrounded by love and familiarity, is a privilege that we hold dear, and we are glad that it brought some comfort during such a challenging time. Your recognition of the care and dedication of our team means a great deal. It reaffirms our commitment to treating every resident and their family with the utmost compassion, dignity, and respect. We are honoured to have been part of your mother's journey and to have been able to support you as well.


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Review of

Chawley Grove Care Home

from Neville B (Resident) published on 26 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find Chawley Grove Care Home the most comfortable and reassuring place for someone in my condition. I can not think of any more improvements than what what I found here and what you do for me.
You provide me with interest and entertainment. I am fond of the view from my bedroom.

Reply from Angelika Ziomek, Home Manager at Chawley Grove Care Home

Thank you for taking the time to leave such a lovely review of our home. We are delighted to hear how happy you are with everything provided.


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Review of

Chawley Grove Care Home

from S B (Resident) published on 26 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am happy here. I like to find out about the home makers and feel like they are my extended family. I feel that the home is alive with activities and we have interesting things to do if we require. The home looks nice and homely with warm care and flowers.

Reply from Angelika Ziomek, Home Manager at Chawley Grove Care Home

Thank you for your feedback on our home. We are pleased that you are happy with your experience and what is available.


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Review of

Chawley Grove Care Home

from Char J (Power of Attorney of Resident) published on 11 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are simply amazing and friendly, they are always happy to help and go the extra mile for the residents. The atmosphere is always in good spirits and there is also an excellent standard of cleanliness throughout.

Reply from Angelika Ziomek, Home Manager at Chawley Grove Care Home

Thank you for your wonderful review. At Chawley Grove, our staff pride themselves in making that special effort to ensure that every day, our residents enjoy the best possible companionship and quality lifestyle in the surroundings of our lovely home.


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Review of

Chawley Grove Care Home

from H S (Friend of Resident) published on 11 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great place, with very friendly and caring staff.
Nothing is too much trouble and residents are thoroughly entertained with many excellent activities.
A home from home environment.
Would quite like to move in myself.

Reply from Angelika Ziomek, Home Manager at Chawley Grove Care Home

Thank you so much for your lovely review. Our Wellbeing and Activities Programme is focused on making every day special for our residents. They love the variety and the physical and mental stimulation our programme provides.


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Review of

Chawley Grove Care Home

from Magi A (Respite Resident) published on 6 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I spent a fortnight's respite at Chawley Grove to help my convalescence after surgery on a fractured wrist and it proved to be one of my better decisions in life. The care and attention I received from the whole team at the home was outstanding. I wanted for nothing, the food was excellent and the
warmth of the staff, both individually and collectively was palpable. The facilities, decor, and general ambience is first rate and the whole atmosphere promotes a feeling of being comfortably at home as soon as you walk in the door.
There is a varied and imaginative entertainment programme, broad-ranging enough to encompass the varying levels of abilities of the residents and provide little pockets of fun and laughter in what could so easily become a mundane routine. As a fairly well person, I was very impressed with the level of dedication, respect, and unpatronising compassion shown by the staff to people who are quite poor and need TLC, whilst preserving their dignity.

Reply from Angelika Ziomek, Home Manager at Chawley Grove Care Home

Thank you so much for sharing your inspiring thoughts on your recent stay at Chawley Grove. We are delighted you enjoyed your stay with us and very grateful for your heartfelt feedback for our compassionate and dedicated team. It was such a pleasure to have had the opportunity to care for you during your period of convalescence. Thank you for choosing Chawley Grove.


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Review of

Chawley Grove Care Home

from Pauline F (Respite Resident) published on 3 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Unable to manage at home post-operatively I stayed at Chawley Grove for a month to regain my strength and to increase both my mobility and confidence. Being well looked after so professionally with access to medical and physiotherapy support enabled me to prepare for returning home.
Chawley Grove is
welcoming in every way, from the first enquiry to the knowledge that if it was necessary there would be a warm welcome further down the line for a return.
Thank you.

Reply from Angelika Ziomek, Home Manager at Chawley Grove Care Home

Thank you very much for taking the time to provide us with your review. We are delighted to know how much you enjoyed your stay with us and your experience of the outstanding personalised care and compassion from our dedicated team. We look forward to the privilege of looking after you again in the future.


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Review of

Chawley Grove Care Home

from Matt H (Son of Resident) published on 6 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Father only had a short stay at Chawley Grove (7 months) as he sadly recently passed away. It was a lovely place for him to reside and the staff provided very tailored care for him that met his needs. All staff were very friendly, professional and welcoming - nothing was ever too much trouble. It
was peace of mind for me that my Father was safe and well looked after. Thank you to everyone at Chawley Grove.

Reply from Angelika Ziomek, Home Manager at Chawley Grove Care Home

Thank you very much for your kind review. It was a privilege to care for your dad here at Chawley Grove. We are delighted you have experienced our absolute commitment to providing outstanding personalised care for our residents, and a piece of mind for families, through our dedicated and compassionate team.


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Review of

Chawley Grove Care Home

from D B (Son of Resident) published on 2 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been a resident at Chawley Grove since it opened back in August 2019. My mum and the home came through the COVID experience which was very traumatic and isolating for her and everyone, including the staff. It has taken much time to rebuild the home team and there have been many staff changes
over the past 4 years which has been disruptive and to say the least, given a wildly varying level of care from inadequate to good.
During recent months, Hamberley Care Homes have recruited a new manageress. Together with the clinical lead, she has started successfully to rebuild the home and team to give the quality of care and experience that was promised initially and we all wish for.
There are still some issues to resolve and the key to this is induction, training, and staff retention which the new manager is addressing and all the while doing fantastic work driving up the standards of care, quality and cleanliness. The manager and the team have made an excellent start.

Reply from Ray Woodill, Customer Relations Manager at Chawley Grove Care Home

Thank you so much for taking the time to provide us with your review. We feel privileged that you have entrusted the care of your mum to us. We hugely appreciate your feedback, and we are delighted you have experienced our absolute commitment to providing outstanding personalised care and a luxury environment, through our dedicated and compassionate team.


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Review of

Chawley Grove Care Home

from M P (Daughter of Resident) published on 8 November 2023

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My mother and brother stayed in Chawley Grove Care Home. Although it was good at the beginning as they both went in for respite, Mum's clothes went missing and my brother, towards the end, refused to eat.
I noticed during the late afternoon they were left to get on with things themselves, carers were
on their phones. I had a call a few days ago at 7:12 a.m. to say my mum had a fall! I said did she fall out of the bedroom. They said they didn’t know even though the week before they said they checked their rooms every hour during the night! Not good.
My mum's clothes are always soiled and my brother is left to get on with it, etc.

Reply from Angelika Ziomek, Home Manager at Chawley Grove Care Home

Thank you for taking the time to write this review – we’re sorry to hear your feedback, our team are committed to delivering an outstanding care experience for our residents, and we hope we can address this with you, and to also provide clarification around the feedback made. For example, our team use PCS handsets which may look like mobile phones but are actually in place for updating care plans electronically. If you’d be happy to discuss this further, please do get in touch and we’d be pleased to meet with you.


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Review of

Chawley Grove Care Home

from Charlie M (Friend of Resident) published on 18 October 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Chawley is such a wonderful place to visit, and my friend is very happy here. Everyone is always so welcoming and talkative, and the atmosphere is bubbly and positive; everyone has a moment to smile and say hello!
The activities they get up to from time to time are out of this world, and the care they
give to residents is top-notch - always done with a touch of extra care.

Reply from Mark Laundy-McInnes, Regional Community Relations Lead at Chawley Grove Care Home

Thank you very much for your kind words. We do all we can to ensure each day is special for our residents. We very much enjoy having your friend as part of our family and look forward to seeing you soon.


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Review of

Chawley Grove Care Home

from Julie S (Daughter of Resident) published on 9 August 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend Chawley Grove Care Home highly enough. My Dad at 97 is thriving under their loving care and I really feel I’ve got my dad back rather than this old man I didn’t know. The staff are so kind and patient and they look after the whole family, not just my dad. We had a really rocky start
with Dad not wanting to be in a care home but management and staff were so supportive he came through it and is now very happy. The facilities are excellent, the whole family can visit at the same time and it is just as if we are at home. The entertainment laid on is fabulous and really enjoyable. Thank you all so much I really appreciate all you do to keep Dad happy and well looked after. It takes away all the worry.

Reply from Mark Laundy, Manager at Chawley Grove Care Home

Thank you ever so much for your very kind review. It is our pleasure to have Dad and all of you as part of our family here at Chawley Grove Care Home and we look forward to making many more new memories with you all.


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Review of

Chawley Grove Care Home

from Ruth W (Friend of Resident) published on 18 July 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend lives in Crawley Grove Care Home and loves it. The care that she receives is excellent with nothing being too much trouble for the staff. The activities they put on are amazing from the monkey's visit to the coronation chicks. The hairdresser visits every week and there’s always plenty going
on and we can join in too when we’re visiting. The food is lovely which we can have for a fraction of the price of a restaurant and the coffee bar in the atrium is always welcoming. I would recommend this care home to anyone looking to find a place for their loved ones.

Reply from Mark Laundy-McInnes, Regional Community Relations Lead at Chawley Grove Care Home

Thank you so much for your kind words about Chawley Grove, it is our pleasure to have your friend here as part of our family and to welcome you on your visits. We look forward to making many more memories with you all.


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Review of

Chawley Grove Care Home

from J W (Son of Resident) published on 3 July 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Chawley Grove Care Home since March 2023. She is very happy there and considers it her "home". She takes part in activities almost every day and, by her own admission, socialises far more than when she was living in her own house.
Why did we choose Chawley? Having visited four
other care homes - what placed Chawley in a league of its own was 1 - it is purpose-built, 2 - it is clean, light and not at all like the archetypal care home and 3 - most importantly, the staff are kind, caring, encouraging and respectful.
Thanks for making my mother so welcome.

Reply from Mark Laundy-McInnes, Regional Community Relations Lead at Chawley Grove Care Home

Thank you ever so much for your very kind review. It is our pleasure to have your mum here with us and we are so pleased that she feels part of the Chawley family. As always, if there is ever anything we can do for you or Mum, please do let us know.


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Review of

Chawley Grove Care Home

from P O (Daughter of Resident) published on 6 June 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After an appalling few days at another care home who had wrongly assessed my father’s needs, he went to Chawley Grove Care Home in August 2022. From day one he has been happy there and the staff are very caring. Their knowledge of and respect for residents living with dementia is brilliant. It is a
lovely care home, very bright and no mean feat to keep it looking so good. Very kind atmosphere. I’m very grateful to the manager and her team for looking after dad.

Reply from Mark Laundy, Regional Community Relations Lead at Chawley Grove Care Home

Thank you so much for your lovely review, it is our pleasure to have Dad (and you) as part of our family.


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Review of

Chawley Grove Care Home

from E P (Relative of Resident) published on 24 May 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care team at Chawley Grove Care Home responded immediately to our urgent need for respite care for our elderly relative who was quite unwell. She moved into a spacious, comfortable room and was looked after with kindness, understanding and sensitivity by all the team.
The building and facilities
are more five-star hotel than care home. Thank you sincerely for all your assistance and care.

Reply from Mark Laundy, Regional Community Relations Lead at Chawley Grove Care Home

Thank you for your lovely review. It was our pleasure to welcome your loved one for a respite stay here with our Chawley family. You are always welcome to come and see us for a cuppa at any time.


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Review of

Chawley Grove Care Home

from Peter F (Friend of Resident) published on 20 March 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent facility. Kind, helpful and professional staff. Thank you.

Reply from Mark Laundy, Regional Community Relations Lead at Chawley Grove Care Home

Thank you very much for your kind review. It has been our pleasure to have you as part of our family here at Chawley Grove.


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Review of

Chawley Grove Care Home

from A R (Niece of Resident) published on 13 March 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Chawley Grove Care Home exceeded all our expectations. My uncle, a spritely 85-year-old, required short-stay convalescence post-cancer surgery. All staff, without exception, provided exceptional care with genuine affection. They were able to meet his care needs and support him to maintain his independence,
always with a smile. The food was excellent. Three cooked meals a day - just what he needed. His stay definitely improved his expectation of residential care and he was delighted to receive and invite to pop in and join them for lunch.

Reply from Mark Laundy, Regional Community Relations Lead at Chawley Grove Care Home

Thank you for your lovely review. It was our pleasure to have your uncle and all of you join our family whilst he recovered. We look forward to welcoming you back for lunch in the near future and hope to see you at our summer fete in July.


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Review of

Chawley Grove Care Home

from C C (Brother of Resident) published on 27 February 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Exceptionally friendly staff welcoming us on our first visit. Nothing was too much bother for any one of them. First class care home,with happy residents in beautiful surroundings. All staff were sincere and knowledgeable regarding our resident there, thank you for your care.

Reply from Mark Laundy, Regional Community Relations Lead at Chawley Grove Care Home

Thank you ever so much for your kind review, we are so pleased to read that you had a wonderful first visit to our home and felt welcomed and cared for. You are always welcome here and we look forward to seeing you soon!


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Awards / Recognitions (4)

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