Care Home Owned by Hamberley Care Homes in Worcestershire

9.7 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Hamberley Care Homes in Worcestershire

Only the locations & reviews in Worcestershire for Hamberley Care Homes are showing below.

View the details of all 22 locations (with 850 reviews) owned by Hamberley Care Homes

Hamberley Care Homes Locations in Worcestershire (1)

 

1 Care Home owned by Hamberley Care Homes in Worcestershire

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Cofton Park Manor Care Home

466 Lickey Road, Cofton Hackett, Birmingham B45 8UU 

10 38 reviews
"Visited my aunt and found the staff to be friendly and helpful. Beautiful home with lots of activities for the residents. The garden is…"   Read all 38 reviews
Location Type Care Home

Part of Hamberley Care Homes, who were named Residential Care Provider of the Year in 2022, this luxury care home offers exceptional care for the older community. With a highly qualified team of care professionals, they provide award-winning residential,… Read more about Cofton Park Manor Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 72 Rooms from £1,200 / week

Hamberley Care Homes Reviews in Worcestershire (38)

9.7
Hamberley Care Homes has a Group Review Score of 9.7 (9.728) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Hamberley Care Homes must have a Review Score.

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Review of

Cofton Park Manor Care Home

from Mark C (Nephew of Resident) published on 10 January 2025
Overall Experience  Overall Experience 5.0 out of 5

Visited my aunt and found the staff to be friendly and helpful. Beautiful home with lots of activities for the residents. The garden is lovely too. My aunt feels very happy here. Would definitely recommend.

Reply from Wendy Sibley, Community Relations Lead at Cofton Park Manor Care Home

Thank you for taking the time to write a review. We are thrilled that your aunt feels very happy at Cofton. We look forward to making lots of wonderful memories in 2025.


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Review of

Cofton Park Manor Care Home

from Lindsay M (Daughter of Resident) published on 10 December 2024
Overall Experience  Overall Experience 5.0 out of 5

Mum stayed at Cofton Park Manor Care Home for two weeks to give our dad a much needed break.
From the outset, the staff were helpful and interested in knowing mum's needs.
On arrival, they made her very welcome and assisted when my sister and father needed to leave.
I called every day to find out
how mum was getting on. The staff always had time to talk to me.
It was comforting to know that mum was eating well, was participating in activities and very quickly had made a few friends there. She was, of course, at times quite anxious, but as far as I am aware, the staff were lovely with her and were able to distract her fairly quickly so that she did not become too distressed.
We also witnessed how lovely the staff were with the residents. They were knowledgeable and had a wonderful manner with the residents.
When the time comes for permanent care, we will definitely be wanting um to return to Cofton Park Manor.
It is a wonderful, happy place.

Reply from Wendy Sibley, Community Relations Lead at Cofton Park Manor Care Home

We appreciate you taking the time to review us. That our staff was friendly, accommodating, and spent quality time with you and your mother makes us very happy. We truly value your input and take feedback very seriously.


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Review of

Cofton Park Manor Care Home

from Ruth W (Wife of Resident) published on 21 November 2024
Overall Experience  Overall Experience 5.0 out of 5

The care given to my husband is excellent so I don't need to worry about him. He's treated as an individual in a safe and caring environment. The facilities are excellent, including a beautiful dining room and a fantastic range of food well cooked and presented. The activities available are wide ranging
and interesting

Reply from Wendy Sibley, Community Relations Manager at Cofton Park Manor Care Home

Thank you so much for this review. Our staff strive to giving the upmost care and support to our residents. We are so pleased to hear your husband is enjoying the food and the extensive range of activities too.


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Review of

Cofton Park Manor Care Home

from G P (Niece of Resident) published on 21 November 2024
Overall Experience  Overall Experience 5.0 out of 5

A wonderful home filled with happiness and joy. My aunt and uncle had the best time and were so happy to be part of Cofton Park Manor. The lovely staff helped to make their stay such an enjoyable time.

Reply from Wendy Sibley, Community Relations Lead at Cofton Park Manor Care Home

Thank you so much for taking the time to complete a review. It was a privilege to be able to look after your aunt and uncle. We are thrilled they had the best time here at Cofton Park Manor. We look forward to them popping in for a coffee and catch up real soon.


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Review of

Cofton Park Manor Care Home

from Dee L (Daughter of Resident) published on 10 September 2024
Overall Experience  Overall Experience 5.0 out of 5

My father was admitted to Cofton Park Manor care home in December 2023, initially for respite. He settled well and decided to stay.
The care he received was wonderful.
The homemakers were endlessly kind, patient, and respectful and understood his needs perfectly. Nothing was too much trouble.
I
was able to be as much involved in his care as I wanted and was always made to feel welcome and included in any decisions made.
Sadly he passed away in July in the care home, in his own bed and surrounded by family, but in the most peaceful way imaginable. All the members of staff showed the utmost sensitivity and support at this difficult time and guided us through the next steps. They stood and watched him leave the building, in solidarity with our grief.
It is difficult to put into words how much they did for our whole family, but I will forever be grateful.
Thank you all so much.

Reply from Wendy Sibley, Community Relations Lead at Cofton Park Manor Care Home

Thank you so much for taking the time to submit such a lovely review. It was our pleasure to be able to look after your father at Cofton Park Manor. Please remember that you are always welcome to pop in for a coffee and chat if you ever pass by.


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Review of

Cofton Park Manor Care Home

from Pam D (Respite Resident) published on 5 August 2024
Overall Experience  Overall Experience 5.0 out of 5

Cofton Park Manor was the ideal respite care for me after spinal surgery.
Every aspect of this place was outstanding and the staff were exceptional.
At the same time, they cared for my husband, who has specific needs, meaning I could concentrate on my own recuperation.
Two weeks of pampering certainly
aided my speedy recovery and my husband enjoyed the experience.
I recommend Cofton Park Manor without hesitation.

Reply from Wendy Sibley, Community Relations Lead at Cofton Park Manor Care Home

Thank you for taking the time to write us such a wonderful review. It was our pleasure to help you with your recovery process and we are thrilled to hear you and your husband enjoyed your experience here at Cofton Park Manor. We look forward to seeing you again soon.


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Review of

Cofton Park Manor Care Home

from Lisa S (Daughter of Resident) published on 18 July 2024
Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend Cofton Park Manor highly enough for the caring and compassionate way that they helped my mum transition into the world of residential care. Unfortunately Mum was only a resident for two weeks, one of which was end-of-life care, and this was exemplary. Not only were the staff amazing,
but they also provided me with mentoring to help me through this really difficult period and were supportive right until the end and beyond. When mum went into hospital after one week and I was advised that she was now on the end of her life I went back to the home not expecting for her to be taken back there. I was amazed when I was told to go home and get myself sorted and that they would go down to the hospital and make all arrangements to bring Mum back to the home so that they could care for her. The respect and care that she received during this time was incredible. Thank you so much for all of your support. I'm not sure I could have done this without you. Thank you so much.

Reply from Wendy Sibley, Community Relations Lead at Cofton Park Manor Care Home

We sincerely appreciate you taking the time to write such a beautiful review. Our dedicated team are committed to giving our residents the finest care possible during these trying times so that they can feel comfortable and that their families are supported. We are always here for you if you need a coffee & chat.


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Review of

Cofton Park Manor Care Home

from Natasha M (Granddaughter of Resident) published on 19 June 2024
Overall Experience  Overall Experience 5.0 out of 5

Outstanding care was provided at all times. My grandma had her hair/nails done on a weekly basis, participated in daily activities, and was able to enjoy the beautiful outdoor space and even a spa bath. The staff were always friendly, approachable, personable, and more like a second family. Thank you
in particular to two of the homemakers who came with my grandma for the day to my wedding which was in Hereford, and to all of the staff who made this possible for her to attend on the day, we're so grateful that this was possible. My grandma unfortunately passed away last month but the care provided throughout her entire stay at Cofton Park including end-of-life care was faultless. She was treated with continuous care, kindness, empathy and compassion. Thank you for the kindness and compassion that was also shown towards us as a family at this sad time. We cannot recommend Cofton Park highly enough, keep up the good work, and thank you again for everything you have done for my Grandma.

Reply from Wendy Sibley, Community Relations Lead at Cofton Park Manor Care Home

Thank you so much for your lovely review. Our Residents & staff miss your grandma immensely & will cherish the great memories we shared together. We will take good care of the beautiful rose tree, which we thank you so much for & is blooming fabulously in our garden for everyone to enjoy. Please remember, we are always here if you ever feel you want to pop in for a coffee & a chat.


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Review of

Cofton Park Manor Care Home

from Jeff C (Son of Resident) published on 23 May 2024
Overall Experience  Overall Experience 5.0 out of 5

My fiercely independent mother lost independence last year, and after a long hospital stay, we needed a place where her convalescence would continue nearer to family.
With consummate ease, the staff have managed to combine professionalism with friendliness, respect and dignity. There’s always a smile,
a quip, a helping hand if necessary. The atmosphere mirrors this, aided by a marvellous programme of support activities, a sumptuous lounge, and the bistro with its drinks bar and matching street café vibe. Not to mention the delicious food menus served in the delightful dining room.
It all works beautifully.
Mother was not keen on needing care and has been known to be somewhat demanding. Thanks to the kindness and support of all the Cofton staff, she has achieved her aim of returning to independent living and has made lasting friendships along the way.
It’s been a lifeline for her (and us).
Thank you so much to everyone at Cofton Park Manor. We are delighted to recommend you.

Reply from Wendy Sibley, Community Relations Lead at Cofton Park Manor Care Home

We sincerely appreciate your review. We are all incredibly happy that we could support you and your mother during a time of need and become a part of your family as well. We are overjoyed that your mother has reclaimed her independence and formed wonderful friendships that will last a lifetime. It has been a joy, and if you have a chance, please stop by for a coffee.


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Review of

Cofton Park Manor Care Home

from Lisa B (Relative of Resident) published on 20 May 2024
Overall Experience  Overall Experience 5.0 out of 5

From the moment we stepped into Cofton Manor we knew it was a special place. Amazing facilities, activities, and wonderful food - (the catering staff do provide for each individual resident and meals always looked amazing)
Each and every member of staff genuinely cares and is happy in their work and
this is so evident in the general vibe and when you see how happy residents are. Care is individualised to each resident enabling them to live their best life. We cannot thank Cofton Manor for the love and care shown not only to residents but to family and friends.

Reply from Wendy Sibley, Community Relations Manager at Cofton Park Manor Care Home

We appreciate you taking the time to write and post a review. We are so pleased you and your family had a wonderful experience at Cofton Park Manor. If you need a chat & a coffee, we are always available.


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Review of

Cofton Park Manor Care Home

from Stephen N (Son of Resident) published on 18 April 2024
Overall Experience  Overall Experience 5.0 out of 5

My Mother went to Cofton Hackett for respite care for 6 weeks. The whole experience was amazing for her. The staff from the management and administration team to the nursing staff and support staff, catering, and domestic staff were all so dedicated and committed to ensuring, that not just my Mother
but every person there was treated with such dignity and respect it was a pleasure to see, everyone was helpful and very friendly and nothing was to much trouble. I highly recommend Cofton Hackett to anyone who is looking for care for a loved one be it respite or residential. I cannot express my gratitude enough for all you did for my Mother while she was with you and what you continue to do. Thank you so very much you are an absolutely amazing team of people.

Reply from Wendy Sibley, Community Relations Lead at Cofton Park Manor Care Home

Thank you so much for submitting this lovely review. We are thrilled to hear that Mom has had a fantastic experience during her stay at Cofton Park Manor. It was our pleasure to ensure that Mom had the best care possible from every department and that she enjoyed her stay with us. Please remember, we are always here for a coffee & a chat if needed by you or mom.


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Review of

Cofton Park Manor Care Home

from Tracey T (Daughter of Resident) published on 18 March 2024
Overall Experience  Overall Experience 5.0 out of 5

I really cannot fault Cofton Manor Care Home, my mother has been with them for approximately five months and in this time we have seen a massive improvement in her physical and mental health. Her confidence has grown and she loves the singers they have on, often being the first on the dance floor. We
feel she is safe and well looked after and stimulated with a wide range of activities. Whenever I visit there is a friendly atmosphere and all staff are extremally helpful and caring. As a family we feel better knowing that our mom is safe and cared for and can concentrate on enjoying days out and quality time with her. Thank you to all staff at Cofton Manor, you really do promote a great family feeling.

Reply from Wendy Sibley, Community Relations Lead at Cofton Park Manor Care Home

Thank you so much for taking the time to submit a review for our home. We are so pleased with how much confidence your mother has gained over these past months. It is so lovely to see her joining in with the activities and enjoying every day.


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Review of

Cofton Park Manor Care Home

from Gill B (Friend of Resident) published on 6 March 2024
Overall Experience  Overall Experience 5.0 out of 5

I visited Cofton Park Manor Care Home on Valentine’s Day. What a wonderful home! I really couldn’t fault it. The decor, the cleanliness and the staff were second to none. We were treated to a delicious Valentine's meal then entertained by a wonderful singer, we thoroughly enjoyed ourselves! The residents
were so happy and I would definitely recommend this home.

Reply from Wendy Sibley, Community Relations Lead at Cofton Park Manor Care Home

Thank you so much for taking the time to write a review. We are thrilled to hear that you had a wonderful afternoon with us. We look forward to seeing you again soon.


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Review of

Cofton Park Manor Care Home

from Matthew B (Son of Resident) published on 11 January 2024
Overall Experience  Overall Experience 5.0 out of 5

My elderly Mum moved into the home in early December. Her stay proved to be a short one as her health deteriorated more quickly than expected and she passed away at Christmas, in a local hospital.


However, we could not have been happier with what Crofton Park Manor Care Home offered. The facilities

are extensive and very high quality. More importantly, though, every member of staff was professional, kind and compassionate.


Although the cost is not low, it did represent excellent value for money. In our case, that was because her brief stay at Crofton Park Manor made an important contribution to my Mum being as comfortable as possible in her final days - the thought of returning to what she already saw as her “home” was a source of pleasure and optimism. For that, more than anything, I will always be grateful to the staff. Thank you.


Reply from Wendy Sibley, Community Relations Lead at Cofton Park Manor Care Home

Thank you so much for taking the time to submit a review for us at this challenging time.
It was our pleasure to be able to look after your mum at Cofton Park Manor.


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Review of

Cofton Park Manor Care Home

from Jonathan H (Son of Resident) published on 10 January 2024
Overall Experience  Overall Experience 5.0 out of 5

My mother was in the stage of end of life care and the care, dedication and understanding given to my mother in the last two weeks of her life by all the staff and management team can only be described as marvellous.

Reply from Wendy Sibley, Community Relations Lead at Cofton Park Manor Care Home

I sincerely appreciate your review. Taking care of your mother was an honour for us.


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Review of

Cofton Park Manor Care Home

from David S (Respite Resident) published on 12 December 2023
Overall Experience  Overall Experience 5.0 out of 5

Very happy with total experience.

Reply from Wendy Sibley, Community Relations Lead at Cofton Park Manor Care Home

Thank you for taking the time to review our home. Always a pleasure to see you on a regular basis.


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Review of

Cofton Park Manor Care Home

from Tracey W (Daughter of Resident) published on 7 December 2023
Overall Experience  Overall Experience 5.0 out of 5

My father became a resident of this exceptional care home in May 2023 after a 12-week stay in the hospital. He has flourished in a caring, happy environment. All aspects of the home are excellent, from his large bedroom with a wet room to the beautiful dining rooms and cosy lounges. Under their care,
he has put on weight thanks to the first-class food and regained a lot of the abilities that he’d lost due to a long stay in hospital.
As a family, we have found the staff supportive, caring and very professional, but that personal touch is always there, and nothing has been too much trouble from arranging for new glasses to getting broken dentures fixed.
Placing a loved one in a care home is a very daunting prospect, but all the staff at Cofton Court Manor have helped us along the journey from day one.

Reply from Wendy Sibley, Community Relations Lead at Cofton Park Manor Care Home

Thank you for taking the time to review our beautiful home. It is our pleasure to ensure you and your father have the best experience here at Cofton Park Manor. Always happy to help.


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Review of

Cofton Park Manor Care Home

from L C (Granddaughter of Resident) published on 7 December 2023
Overall Experience  Overall Experience 5.0 out of 5

Lovely care home, staff so friendly and the residents totally cared for. Can't thank them enough for their time and care they have shown. Highly recommended. On my part, takes a long time to actually find a care home so caring because if your family member isn't happy, we are not. We are more than happy.
Big thank you too you all.

Reply from Wendy Sibley, Community Relations Lead at Cofton Park Manor Care Home

Thank you for your kind words. We are happy to hear you are happy and that you would recommend our home.


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Review of

Cofton Park Manor Care Home

from Stuart W (Son of Resident) published on 29 November 2023
Overall Experience  Overall Experience 5.0 out of 5

Mom is having respite care after not having the best of experiences at another provider. Cofton Park Manor has restored her and our confidence and she has had a great start to her care. She has already taken part in several activities, which she has enjoyed. A crucial requirement for Mom is use and
availability of a hoist and sling, which is also working very well.

Reply from Wendy Sibley, Community Relations Lead at Cofton Park Manor Care Home

Thank you for your kind words. It is such a pleasure seeing your mom join in and enjoying every day activities here at Cofton Park Manor.


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Review of

Cofton Park Manor Care Home

from Fred D (Husband of Resident) published on 21 September 2023
Overall Experience  Overall Experience 5.0 out of 5

My wife and I have lived together for 43 years. Unfortunately, she was diagnosed with dementia after Covid although I had realised earlier that she was struggling with her memory. At the end of June, I became very frightened when she stopped eating and was hardly drinking. I took her to our GP but they
didn’t appear to appreciate the gravity of the situation even after I had explained it to them. I had already started looking for care homes and eventually one recommended Cofton Park Manor. I was very desperate because I knew she now needed 24-hour care and very patient attention to feeding her and ensuring she got as much fluid as possible. The staff at Cofton provided that but even they couldn’t entice her to take much nutrition. Sadly she died in the home but I was offered a bedroom for her last night and this enabled me to be with her to the last. I shall always be grateful to all those who tried so hard to help her. Thank you all for your caring attitude.

Reply from Wendy Sibley, Community Relations Lead at Cofton Park Manor Care Home

Thank you for your kind words and for taking the time to leave a review. Our team at Cofton Park Manor feel honoured to have been able to assist you and your wife at such a difficult time.


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Awards / Recognitions (4)

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