Boutique Care Homes in Suffolk | 1 Care Home

Order by:

Review of
Brampton Manor
from C T (Daughter of Resident) published on 5 February 2025

Submitted via Website • Report

Overall Experience

Brampton Manor Care Home is a lovely place, built and decorated to a very high standard. It is very well staffed and the carers are always friendly and welcoming and can't do enough for both the residents and family members. There are plenty of activity programmes in which to participate if the resident

so desires and a well-kept garden for walks, helping with the gardening and garden chats. The residents' health and well-being are monitored regularly and family are always informed of any illness or concerns. Despite my dad's advancing years, he still has a large appetite and if he needs a bigger portion, he only has to ask.
We visited several care homes before settling on Brampton Manor and this was, by far, superior to all the rest.

Reply from Akhi Goswami, Home Manager at Brampton Manor

Thank you so much for your heartfelt review. It's incredibly reassuring to know that you and your family feel so welcome at Brampton Manor. We're delighted that our efforts to create a warm, engaging and caring environment have made such a positive difference. Your trust in choosing us after visiting several care homes is truly appreciated.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Brampton Manor
from Amber T (Daughter of Resident) published on 5 February 2025

Submitted via Website • Report

Overall Experience

I had many concerns about moving Mum to Brampton Manor from a care home some distance away but the amazing management staff made the move seamless, exceeding expectations. Care staff are compassionate and attentive, much more so than I'd experienced before. Residents are treated with respect/dignity

and it's evident that staff genuinely care. Despite a health issue, Mum has settled in quickly - it feels just like home but better! It is beautifully decorated which, although Mum can't see due to visual impairment, makes my visits a real pleasure. Range of activities is great, though I'm keen on more things Mum can do (with limited sight). Can't express how relieved/delighted I am that I chose Brampton Manor. The room availability, the seamless move and Mum being cared for in a way we would all want to be, have all been very positive. Brampton Manor provides high-quality care in a warm and supportive environment and I would passionately recommend it to anyone looking for a beautiful and caring place for a family member.

Reply from Akhi Goswami, Home Manager at Brampton Manor

Thank you for your heartfelt review. We're delighted that Mum's move was seamless and that she's settling in so comfortably. Your trust and kind recommendation mean the world to us and we're honoured to care for her every day.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Brampton Manor
from Yvonne H (Daughter of Resident) published on 23 December 2024

Submitted via Website • Report

Overall Experience

We first visited Brampton Manor at Easter of this year, as a family, we're looking for respite for Mum while we were away, we walked into to find a really happy, fun atmosphere. The staff and management made us very welcome and included us in all the Easter activities, we came away feeling this felt

like home from home and we knew, in our hearts, this was right for Mum. Sadly,

Reply from Akhi Goswami, Home Manager at Brampton Manor

Thank you so much for your heartfelt review. We are truly honoured that Brampton Manor has been able to provide such a positive and supportive environment for your mum and your family during this difficult time. It's wonderful to hear that from the very first visit you felt that Brampton Manor was the right place for her and we're so pleased that our team has been able to offer the care and compassion you needed. We're grateful for your trust and so glad that your mum enjoys the activities and the welcoming atmosphere we strive to create.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Brampton Manor
from F C (Daughter of Resident) published on 26 November 2024

Submitted via Website • Report

Overall Experience

Brampton Manor Care Home is truly exceptional. I feel so relieved and happy to have found this place. It has the look and feel of a nice hotel, with its in-house hairdresser, proper cafe and bar, lovely, spacious lounge areas and beautifully kept garden. All the team are outstanding: warm, caring, professional,

there because they want to be. They approach their role with a kindness and ease that is wonderfully reassuring.
I wasn't expecting the move to be easy but my mother took one look at her room and declared 'this is nice!' She then thanked us profusely for sorting her out with such a lovely new place.
Nothing about Brampton feels forced or regimented. You're invited to join in but you don't have to. That said, I've been surprised at how quickly and frequently Mum has voluntarily taken part in activities that are genuinely enjoyable (I've sampled them!)
This is a truly special place, with a joyful atmosphere and an exceptional standard of care. Cannot recommend it highly enough.

Reply from Akhi Goswami, Home Manager at Brampton Manor

Thank you so much for your wonderful review. We're thrilled to hear that Brampton Manor has exceeded your expectations and that your mother is settling in so well. It's incredibly rewarding to know that our team's warmth and dedication have made such a positive impact on you and your family. We pride ourselves on creating a welcoming, comfortable environment that feels more like a home, and we're so glad you've noticed the difference. Your kind words truly mean a lot, and we're grateful for your recommendation. Thank you again for trusting us with your mother's care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Brampton Manor
from Paul T (Son of Resident) published on 5 November 2024

Submitted via Website • Report

Overall Experience

The atmosphere at Brampton Manor is light, bright and airy with a wonderful feeling of welcoming space.
During our visit, residents were chatting; in groups or with the cheerful, friendly staff. One of the daily activity sessions was in progress with much participation. The admission manager could

not have been more helpful, answering all our questions, putting Mum's mind at ease and she was keen to move in.
She absolutely loves it. Her room is spacious and comfortable and has been customised with furniture, photographs and books so it really does feel like home to her. Talking to people at mealtimes and participating in the activities have massively boosted her communication and engagement.
The staff are all attentive, supportive, friendly, welcoming and extremely professional. They greet the residents by their first names and know them as individuals. One of them told me that "we are part of their family" and that sums up the approach of the Brampton Manor team.

Reply from Akhi Goswami, Home Manager at Brampton Manor

Thank you for sharing such a heartwarming reflection on your experience with Brampton Manor. It's wonderful to hear that your mum has found a true sense of home and connection there. Knowing that the team has created an environment where she feels welcome, comfortable and personally cared for is so rewarding. The positive impact on her communication and engagement speaks volumes and we're truly honoured to be part of her extended family. Your kind words mean a great deal to us.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Brampton Manor
from Lesley G (Sister of Resident) published on 16 October 2024

Submitted via Website • Report

Overall Experience

I have been greatly impressed by the warmth and kindness of all the members of staff at Brampton Manor. My sister has been a resident here for one month and has already settled in well. She has told me that she feels as if she is part of a warm and loving family. Her room is beautiful. It is well-furnished

and the colouring is peaceful. My sister thinks she has the best room in the house. She has found the food good, on the whole, and she loves the relaxing atmosphere of the sitting room. There are plenty of activities for her to join in, though she does not yet feel able to do so. She has already made friends.

Reply from Akhi Goswami, Home Manager at Brampton Manor

Thank you so much for sharing your thoughts. We're truly touched by your kind words and are delighted that your sister has settled in so well at Brampton Manor. It's heartwarming to hear that she feels like part of a warm and loving family and that she's enjoying her room and the relaxing atmosphere. Knowing she's already made friends and feels comfortable means so much to us. We're here to support her at her own pace and we look forward to seeing her enjoy the activities when she's ready. Your feedback is deeply appreciated!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Brampton Manor
from C J (Respite Resident) published on 3 October 2024

Submitted via Website • Report

Overall Experience

I just want to say that Brampton Manor goes above and beyond to make sure their residents' needs are met. Everyone on the staff is cheerful, friendly and welcoming. There's a whole host of activities to embrace different levels of ability and fun and enjoyment are a big feature in these events.
The

food is varied and interesting with a good choice and always delicious.
I only had a two-week stay but if I needed to return at some point in the future, I would be happy to do so.
So, thank you to you all.

Reply from Akhi Goswami, Home Manager at Brampton Manor

Thank you so much for your kind words! It's wonderful to hear that you felt so well cared for during your stay at Brampton Manor. We take great pride in ensuring that every resident's needs are met and that the atmosphere is cheerful and welcoming. It's great to know you enjoyed the activities and the food and we're thrilled that you'd be happy to return in the future. Your appreciation means a lot to the entire team and we're grateful for your feedback!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Brampton Manor
from Kate D (Daughter of Resident) published on 24 September 2024

Submitted via Website • Report

Overall Experience

Starting from enquiring about admission to Brampton Manor, following a hospital stay, all the staff have been helpful, friendly and caring. The surroundings are beautiful and my father has settled well there, getting all the care he needs. He is encouraged to be involved in activities that help him

remain active, both physically and mentally. He and I are both happy with the choice we made. Visitors are always welcomed and made to feel part of the family.

Reply from Akhi Goswami, Home Manager at Brampton Manor

Thank you for your heartfelt review and we're so glad to hear that your father has settled in well. We truly believe in creating a welcoming atmosphere for families and it's lovely to know you both feel at home here. Your kind words mean a lot to the whole team at Brampton Manor!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Brampton Manor
from Alison R (Daughter of Resident) published on 16 September 2024

Submitted via Website • Report

Overall Experience

We have had a great experience with Brampton Manor. This was the first visit for respite care for my mum to support me whilst I was away for a work trip. From the outset, all the staff were helpful, caring and very positive. On our arrival, my mum was warmly welcomed by a manager, reception and the

care team. Before I could say 'Goodbye' to my mum she was already joining in with the chair yoga activity! Whilst at Brampton Manor care was taken to make sure that my mum's interests were accommodated for and that she was involved in the activities and life of Brampton Manor. My mum is a very sociable person and sang a long with the entertainers, took part in the exercises and games and interacted with all the team lovingly. My mum had a great time and she looked really well when I collected her. I know a lot of hard work goes on both front of house and behind the scenes. Thank you to all of you at Brampton Manor for caring for and looking after her so well.

Reply from Akhi Goswami, Home Manager at Brampton Manor

Thank you so much for sharing this lovely experience. It's wonderful to hear how quickly your mum settled in and embraced everything Brampton Manor has to offer. We're so pleased that she felt so involved and cared for, and that she had such a positive time during her stay. It's always our goal to create a welcoming and engaging atmosphere, and your kind words mean a lot to the entire team. We're grateful for the trust you've placed in us!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Brampton Manor
from Brenda P (Daughter of Resident) published on 5 September 2024

Submitted via Website • Report

Overall Experience

A great experience at Brampton Manor. From the first enquiry about a short respite stay for my mum last year, communication has been faultless. We were invited to have a look around initially and then an invitation was extended to Mum to visit for a coffee morning to see what she thought. Despite our

uncertainty about dates, reassurance was given that every effort would be made to accommodate our needs. Mum only visited one more time before her admission, but it was clear she would be warmly welcomed to any of the regular events, like the coffee mornings or the Fish Club Fry-days to get used to the feel of life at Brampton Manor. During her stay, staff were sensitive to Mum's preferences, allowing her the privacy she needed, while always being available to help her join in with activities if she wanted to. A good balance between professionalism and genuine care for the individual is apparent throughout. Also, the food is fabulous, and the surroundings are boutique chic!

Reply from Akhi Goswami, Home Manager at Brampton Manor

Thank you so much for sharing your positive experience. We're delighted that your mum felt so welcomed and supported at Brampton Manor, even before her stay began. It's wonderful to hear that the balance between professionalism and genuine care made her feel comfortable and at ease. We're also glad that you both enjoyed the boutique atmosphere and fabulous food! Your kind words mean a lot to us, and we're grateful to have been able to provide a warm and caring home for your mum.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Brampton Manor
from Denise C (Niece of Resident) published on 9 July 2024

Submitted via Website • Report

Overall Experience

My aunt was in care for 6 years, and was a resident of Brampton Manor Care Home for approximately the last 18 months of her life. She had dementia. Her solicitor, who had her POA moved her to Brampton Manor and I was concerned as I thought she'd be anxious and confused. On visits to her in the new home

I found she had a pleasant room, with her own facilities within a building that could have been mistaken for a 5-star hotel. The staff interacted with her and seemed genuinely fond of her. My contact with the staff was at all times professional and helpful. I live 170 miles from the home and so communication was vital. They contacted me on every issue and occasion of importance and I felt involved. I obtained updates on how she was and supportive help when I needed it. Even at the end, they went above and beyond to cover all my issues and gave practical support. I have no hesitation in recommending Brampton Manor Care Home.

Reply from Akhi Goswami, Home Manager at Brampton Manor

I'm truly touched by your thoughtful reflection on your aunt's time at Brampton Manor Care Home. It's heartening to hear that despite initial concerns, our team's genuine care and professional approach clearly made a positive impression, and I'm glad our communication helped keep you informed and involved, especially given the distance. Your recommendation means a great deal to us, and we're grateful for the trust you placed in us during such an important time.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Brampton Manor
from Alison W (Daughter of Resident) published on 12 April 2024

Submitted via Website • Report

Overall Experience

Such a fantastic care home. Made Mum and all the family so welcome from the 1st visit. All the staff are so kind and have endless energy. Nothing is too much trouble and they are all bursting with kindness. We thought Mum would take a while to settle but she was happy and settled in no time at all and

we have absolutely no worries knowing she is in very capable and caring hands. Housekeeping does a fantastic job, the place is always gleaming and fresh and the food is excellent so a big thank you to the chefs as well. Thank you to all the staff for taking away all the stress and worries for the family when making the decision to take this big scary step in Mum's life.

Reply from Akhi Goswami, Home Manager at Brampton Manor

We're truly grateful for your kind words about Brampton Manor. Creating a welcoming and supportive environment for both residents and their families is our top priority, it's heartening to know that your mum settled in quickly and happily. We understand the weight of the decision to transition to a care home, and we're honoured to have been able to make it a positive experience for your family. Thank you for trusting us with your mum's care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Brampton Manor
from David W (Son of Resident) published on 10 April 2024

Submitted via Website • Report

Overall Experience

Our parents, a couple since they were 15 and 14 years old, moved to Brampton Manor when they could no longer live independently. Although both already had dementia they enjoyed life with companionship, garden walks and communal events. Unfortunately in Dec '22 our mother broke her hip, she soon returned

but died on Boxing Day. Their 80 year relationship came to an end.
Our father has been surrounded by loving care. Staff have helped us understand his health and needs; this has eased our burden.
As his health and memory have deteriorated his room and care have been adapted to ensure his comfort. Examples include a radio and adapting his room to keep him safe. The carers have been infinitely patient and reassuring, particularly when he looks for our mother. Christmas 2023 was memorable with him enjoying presents from his family and the Brampton Manor staff, the visit from Father Christmas was his highlight of the day.
Despite the challenges of dementia he leads a contended life.

Reply from Akhi Goswami, Home Manager at Brampton Manor

We're deeply moved by your heartfelt words about your parents' journey at Brampton Manor. It's clear that the love and companionship they shared for 80 years were truly special. We're honoured to have been part of their story and to have provided a supportive environment where they could enjoy life together despite the challenges of dementia. Your father's care and well-being continue to be our top priorities, please know that our compassionate team will continue to provide loving care and support for your father.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Brampton Manor
from P H (Brother of Resident) published on 19 February 2024

Submitted via Postal Card • Report

Overall Experience

My brother was a resident from March 2023 until he passed away on December 20th 2023.
The attention he received was excellent throughout this period and the care was excellent, especially from the four or so carers on floor one where he was positioned in a large, single room.
Any requests he made

were dealt with rapidly and efficiently.
He was 94 years of age when he died and his final year could not have been better.

Reply from Akhi Goswami, Home Manager at Brampton Manor

We're grateful for the opportunity to have cared for your brother during his time with us at Brampton Manor. It's heartening to hear that our team provided such compassionate and efficient care, responding promptly to his needs. We're glad we could contribute to making his final year as comfortable and fulfilling as possible. Thank you for sharing your feedback and please know that our support continues to be with you and your family.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Brampton Manor
from D C (Resident) assisted by family/friend published on 31 January 2024

Submitted via Postal Card • Report

Overall Experience

Excellent service. Friendly staff. Lots of activities.

Reply from Akhi Goswami, Home Manager at Brampton Manor

Thank you ever so much for taking the time to review Brampton Manor; I am delighted to hear you are enjoying your stay with us.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Brampton Manor
from Sheila M (Respite Resident) published on 4 January 2024

Submitted via Postal Card • Report

Overall Experience

Everyone at Brampton Manor was kind and friendly and any requests were always met with smiles and enthusiasm. I was made to feel very welcome and loved joining in the games and activities, something I have not done for many years. The food was top-quality and lots of variety. Mealtimes with the other

residents was very social and plenty to eat.
I feel fully rested and more active since receiving respite care and could not have been in better hands.

Reply from Akhi Goswami, Home Manager at Brampton Manor

We're truly delighted to learn about your positive experience at Brampton Manor. Creating a warm and friendly atmosphere for our residents is our utmost priority. We're grateful for your kind words and are pleased to have played a role in making your short stay experience a restful and rejuvenating one. Thank you for sharing.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Brampton Manor
from Christine L (Daughter of Resident) published on 28 November 2023

Submitted via Website • Report

Overall Experience

From the minute you walk into Brampton Manor you experience a warm and friendly atmosphere and lovely surroundings. All the staff greet you with a smile and couldn't be more helpful in making my parents respite stay as relaxing as possible. All of their needs were met and they both look healthy and

happy, telling us stories of activities they had taken part in, especially the curling sessions and music events. As a family, we were safe in the knowledge that they were being cared for in a caring and friendly environment. The food is all freshly prepared and of excellent quality, again a great feeling to know that they are well-fed and nourished on a daily basis. Refreshments on visits were always forthcoming and reception/staff could not have been more attentive to my parents' needs. Thank you, Brampton Manor.

Reply from Akhi Goswami, Home Manager at Brampton Manor

Thank you for the beautiful feedback on your parents' respite stay with us at Brampton Manor. We're grateful for the trust you placed in us and are thrilled to hear that your parents felt well-cared for in our warm and friendly environment. Knowing they enjoyed activities and quality meals brings us great joy. It was our privilege to make their stay relaxing, and we appreciate your kind words.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Brampton Manor
from Andrew B (Son of Resident) published on 21 November 2023

Submitted via Website • Report

Overall Experience

I visited my mum at tea time yesterday with my wife and kids. It's always such a lovely experience to visit Brampton Manor Care Home. My mum has dementia and when we came away yesterday my wife said to me that the staff aren't just good, they show a real talent in dealing with her - patient, kind, understanding

and attentive. The food was great too, as usual. We're very glad Mum is there.

Reply from Akhi Goswami, Home Manager at Brampton Manor

We're delighted to hear about your positive visit to Brampton Manor Care Home. Your feedback on our team's talent, patience, kindness and attentiveness means a lot to us. We're dedicated to providing a supportive environment and we appreciate your trust in us. Thank you for sharing your experience.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Brampton Manor
from C H (Son of Resident) published on 17 July 2023

Submitted via Website • Report

Overall Experience

My mother has been so well looked after at Brampton Manor. The staff have been very kind and supportive, helping her to settle in. She has made friends, engaged in activities she has not done for some years and all her needs, personal and medical are well looked after. I am confident she is in a safe

and beneficial place. Thank you to all at Brampton Manor.

Reply from Zoe Kirk, Home Manager at Brampton Manor

Thank you for reviewing Brampton Manor Care Home we do appreciate your feedback. I will ensure your kind words are passed onto our team who work so hard to support our residents and make sure they are living their very best lives.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Brampton Manor
from Frances M (Friend of Resident) published on 11 July 2023

Submitted via Website • Report

Overall Experience

Being usually anti care homes I can't fault Brampton Manor. On every visit it is impeccably clean, staff are very welcoming, residents are fantastically looked after, as a carer in the domiciliary field I am a stickler for everything being just so, and that is Brampton in a nutshell, I would have no

qualms being a resident myself for me to say that it must be excellent.

Reply from Zoe Kirk, Home Manager at Brampton Manor

Thank you for taking the time to leave your feedback and endorsement of Brampton Manor. We are very proud of the home; especially the team that work so hard to make sure our residents are happy.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Care Home Owned by Boutique Care Homes in Suffolk

Boutique Care Homes Locations in Suffolk (1)

Boutique Care Homes Reviews in Suffolk (61)

Brampton Manor

Brampton Manor

Brampton Manor

Brampton Manor

Brampton Manor

Brampton Manor

Brampton Manor

Brampton Manor

Brampton Manor

Brampton Manor

Brampton Manor

Brampton Manor

Brampton Manor

Brampton Manor

Brampton Manor

Brampton Manor

Brampton Manor

Brampton Manor

Brampton Manor

Brampton Manor

Awards / Recognitions (8)

Loading

Loading

Loading

Loading

Promote on carehome.co.uk

Search for

Care Seekers

Job Seekers