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Care Home Owned by Holmwood House Holdings in Norfolk

9.3 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Holmwood House Holdings in Norfolk

Holmwood House Holdings Locations in Norfolk (1)

 

1 Care Home owned by Holmwood House Holdings in Norfolk

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Holmwood House Care Centre

40 White Cross Road, Swaffham PE37 7QY 

9.8 73 reviews
"Mum receives the care and attention needed. She is respected and shown much kindness. When changes are needed, everything is explained to…"   Read all 73 reviews
Location Type Care Home

Holmwood House is located within walking distance of Swaffham town centre, set within acres of beautiful grounds, an extended Grade II listed building dating from 1846. Many of the original features have been retained and it has been sympathetically… Read more about Holmwood House Care Centre

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 62 Rooms from £1,101 / week

Holmwood House Holdings Reviews in Norfolk (73)

9.3
Holmwood House Holdings has a Group Review Score of 9.3 (9.321) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Holmwood House Holdings must have a Review Score.

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Review of

Holmwood House Care Centre

from J E (Wife of Resident) published on 14 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been a resident at Holmwood House for a year now and has come on in leaps and bounds. When he first arrived he couldn't feed himself or hold cutlery, he couldn't stand or walk any steps but this has all changed with the nursing and support from carers.

Reply from Kayleigh Dillon, Admin at Holmwood House Care Centre

Thank you for your kind words - they are greatly appreciated. We are so pleased with the progress your husband has made.


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Review of

Holmwood House Care Centre

from C R (Daughter of Resident) published on 13 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum receives the care and attention needed. She is respected and shown much kindness.
When changes are needed, everything is explained to her and us.
I am confident she is in good hands.

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Review of

Holmwood House Care Centre

from A W (Husband of Resident) published on 5 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife moved into Holmwood in December 2024, with advanced dementia. She settled immediately and is very well cared for and supported by the caring team, who know the needs of all the residents on the EMI wing.
Extra stimulation is provided by moving her each day into the lounge. All the staff -
carers, cleaning, laundry, kitchen are all supportive, friendly and work as a team. The management and nurses all know each resident and their needs and are very approachable for resident updates etc.
Very pleased - thank you. I know my wife is being well cared for and looked after.

Reply from Kayleigh Dillon, Admin at Holmwood House Care Centre

Thank you very much for taking the time to complete a review. We are so pleased that your wife has settled into Holmwood House and that you are extremely happy with all aspects.


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Review of

Holmwood House Care Centre

from M O (Daughter of Resident) published on 26 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident since January 2024. He is receiving excellent care. He now has a fantastic social life due to fellow residents and staff. Great activities, which he enjoys. The staff are brilliant and call when anything is wrong with my dad. The home has excellent communication about activities
and what is going on with the home and residents.

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Review of

Holmwood House Care Centre

from D M (Daughter of Resident) published on 29 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my parents came into the care home as they were struggling at home by themselves. They have been well looked after here from the start. My Dad sadly passed away last year but the care home were so kind and went above and beyond to look after my Dad when he was extremely ill. We knew he was in good
hands and when he died they helped my Mum and our family with kindness and sympathy. My mum is now encouraged to join in activities, of which there are many, helping her in so many ways socially and psychologically.

Reply from Kayleigh Dillon, Admin at Holmwood House Care Centre

We are truly delighted to hear that you've had such a positive experience with our care home. Providing a safe, caring, and supportive environment for our residents and their families is at the heart of everything we do, and your kind words mean so much to our entire team.


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Review of

Holmwood House Care Centre

from P H (Sister of Resident) published on 29 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care given to my brother was exceptional. He was shown respect and kindness throughout his time there. I couldn't recommend it highly enough.
When telephoning, each call was responded to quickly and politely. Well done to the team.

Reply from Kayleigh Dillon, Admin at Holmwood House Care Centre

Thank you for your kind words. I am glad to hear that you had a great experience with us at Holmwood House.


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Review of

Holmwood House Care Centre

from J S (Daughter of Resident) published on 27 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has now been a year in Holmwood House Care Centre, in the dementia wing. In all of that time I have seen nothing but smiles from all staff. Their care and kindness to him is wonderful. He is very well looked after and is encouraged to participate in all their arranged activities.

Reply from Kayleigh Dillon, Admin at Holmwood House Care Centre

Thank you so much for taking the time to share your kind feedback about Holmwood House Care Centre. At Holmwood House, our mission is to provide compassionate and high-quality care to every resident, and it means so much to the entire team to know that our efforts made a difference. Your thoughtful words have been shared with the staff, and they were deeply touched and encouraged by your appreciation. Thank you very much!


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Review of

Holmwood House Care Centre

from L F (Daughter of Resident) published on 27 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Holmwood House Care Centre is a fantastic care home. It is well run, clean, the food is good and the staff are knowledgeable, patient and friendly. The nurses are quick to address and resolve any health issues. There is a well organised schedule of activities which the residents can choose to join in
with or just observe. The petting animal visits are fantastic. I'm so pleased my mum got allocated a room here.

Reply from Kayleigh Dillon, Admin at Holmwood House Care Centre

Thank you for your wonderful feedback about Holmwood House. It truly means a great deal to us to hear that your loved one feels comfortable and supported in all aspects of the care we provide at Holmwood House.


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Review of

Holmwood House Care Centre

from Joanna S (Daughter of Resident) published on 24 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers are doing a wonderful job looking after my mum. They are meeting her care needs with patience and understanding. She can be quite tricky to care for but the carers are working hard to keep her safe, well and as happy as she can be.

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Review of

Holmwood House Care Centre

from Sharon M (Daughter of Resident) published on 16 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The gorgeous nurses and beautiful ward staff, who cared for dad so tenderly and the kind, were always kind and I was there a lot. The lovely lady who served lunch and lastly but not least the office staff. They were all amazing

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Review of

Holmwood House Care Centre

from D W (Wife of Resident) assisted by family/friend published on 22 March 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with how my husband is looked after at Holmwood House Nursing Home. He loves his room. He is always content when I visit.

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Review of

Holmwood House Care Centre

from P M (Daughter of Resident) published on 15 March 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A lovely care home. My father has been a resident for a year next month which started as a short trial then he decided to stay. The staff are really supportive and kind to both residents and family. There are activities daily - with an updated programme due in the coming months aiming to get residents
out more and additional entertainment and visitors to the home. My father is happy there! That means the world to us. He is safe and well looked after.

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Review of

Holmwood House Care Centre

from Denise E (Daughter of Resident) published on 8 March 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since moving into Holmwood House, my mum has been treated with dignity, kindness and respect. The staff have all been welcoming, efficient and caring. The home is extremely well managed. The team go above and beyond to help wherever possible. I would highly recommend Holmwood House to anyone looking
for wonderful care for their loved one.

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Review of

Holmwood House Care Centre

from P A (Daughter of Resident) published on 8 March 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely happy with the way my mother is being cared for by all the staff at Holmwood House. My mother can be aggressive and nasty but the staff are kind and understanding.

Reply from Kayleigh Dillon, Admin at Holmwood House Care Centre

Thank you so much for your kind review - it is greatly appreciated!


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Review of

Holmwood House Care Centre

from Helen H (Daughter of Resident) published on 25 October 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was at Holmwood House from May 2023 until he passed in September. During that time he was cared for with kindness, patience and much empathy. All the staff were just blooming lovely and gave me peace of mind to just relax and enjoy his last few months with him. So grateful for that.

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Review of

Holmwood House Care Centre

from Chris R (Son of Resident) published on 22 May 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Clean, welcoming, good food, amazing staff and i the world of care homes good value too. So pleased we chose it for our father.

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Review of

Holmwood House Care Centre

from Mike O (Brother-in-law of Resident) published on 20 February 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every time l have visited the staff are extremely friendly and welcoming. The place is always spotlessly clean. The staff are always knowledgeable about the residents they are caring for. Residents can take part in various social events organised by the home.

Reply from Jacquie Cameron, Registered Home Manager at Holmwood House Care Centre

Thank you very much for taking the time to provide a review - the staff really appreciate your kind feedback.


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Review of

Holmwood House Care Centre

from B F (Sister of Resident) published on 17 February 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As my brother is confined to his room, due to health issues, it would be nice if a male resident could visit and chat with him.

Reply from Jacquie Cameron, Registered Home Manager at Holmwood House Care Centre

Thank you for taking the time to leave a review. The team are always happy to discuss ways of improving life for those that live at Holmwood House.


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Review of

Holmwood House Care Centre

from J A (Daughter of Resident) published on 14 February 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Holmewood House Care Centre is very well managed and the carers treat my mother with dignity, care and consideration. They attend to details that are so important for enabling the residents to feel at home here. My mother has settled in happily which brings peace of mind to me and her family.

Reply from Jacquie Cameron, Registered Home Manager at Holmwood House Care Centre

Thank you so much for taking the time to write a review. The staff appreciate your kind words and will continue to work hard to make everyone here feel safe and at home.


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Review of

Holmwood House Care Centre

from Peter B (Nephew of Resident) published on 14 February 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Although my relative has only been in the care home for three weeks, we cannot speak highly of their care and commitment to her. Their caring is excellent and we can't ask for more and we would just like to say a big thank you to them all.

Reply from Jacquie Cameron, Registered Home Manager at Holmwood House Care Centre

Thank you so much for your review - the staff appreciate the recognition of their hard work.


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Awards / Recognitions (1)

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