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Care Homes Owned by Holmwood House Holdings in Suffolk

9.3 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Holmwood House Holdings in Suffolk

Holmwood House Holdings Locations in Suffolk (2)

 

2 Care Homes owned by Holmwood House Holdings in Suffolk

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White Gables Care Home

16 Stanley Road, Felixstowe IP11 7DE 

9.7 61 reviews
"After my friend moved into White Gables in December 2024 she has been made very welcome also myself. The staff are all lovely and friendly…"   Read all 61 reviews
Location Type Care Home

White Gables Care Home is an ideal property for older and disabled adults to pursue a full and active daily lifestyle, at the same time as providing personalised care to suit the requirements of each individual. There is good wheelchair access and… Read more about White Gables Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Sensory Impairment
  • 37 Rooms
Norwood House

Little Moor Road, Middleton, Saxmundham IP17 3JZ 

8.5 15 reviews
"I feel really lucky that we managed to have my wife looked after at Norwood House Care Home. I have no complaints at all. Everyone…"   Read all 15 reviews
Location Type Care Home

Norwood House care home in Saxmunham is a welcoming home for people needing care. Operated by County Care Homes, the care home is situated in Middleton Moor with views of five acres of parkland. The 71-bed care home has en suite bathrooms. The… Read more about Norwood House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Detention under Mental Health Act
  • Sensory Impairment
  • 71 Rooms

Holmwood House Holdings Reviews in Suffolk (76)

9.3
Holmwood House Holdings has a Group Review Score of 9.3 (9.325) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Holmwood House Holdings must have a Review Score.

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Review of

White Gables Care Home

from Gemma B (Friend of Resident) published on 4 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After my friend moved into White Gables in December 2024 she has been made very welcome also myself. The staff are all lovely and friendly and cater to the needs of my friend very well. Lovely rooms, very homely and the food is great! Very well organised establishment. Many thanks.

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Review of

White Gables Care Home

from C H (Daughter of Resident) published on 11 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at White Gables for 9 months now. I am very happy with the care she receives, all the staff are lovely and are quick to respond if she needs help. White Gables has a very homely atmosphere and the staff are very welcoming, it definitely feels like my mum's own home. My mum
enjoys the food which is home-cooked and plentiful.

Reply from Dani Heynes, Admin at White Gables Care Home

Thank you very much for leaving such a kind review and such lovely comment. It is appreciated very much!


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Review of

White Gables Care Home

from S C (Daughter of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

White Gables has a very warm and friendly atmosphere. I feel happy in the knowledge that my father is safe and well cared for. The staff are all very friendly and most seem very well trained in what they do. The food is excellent, very varied and nutritious. The activities are absolutely brilliant and
the activities lady is a credit to the place.

Reply from Dani Heynes, Admin at White Gables Care Home

Thank you so much for taking the time to leave such a lovely review and such kind comments! It is greatly appreciated!


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Review of

White Gables Care Home

from R T (Daughter of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has lived happily at White Gables since 2018, it was a very difficult decision to make for the family, but because of her Dementia it was the best thing for her. The care has been excellent and she is very settled. I praise the Management and staff for their continued support and for providing
a warm and friendly environment for Mum.

Reply from Dani Heynes, Admin at White Gables Care Home

Thank you so much for your kind words and for the lovely review. It is greatly appreciated!


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Review of

White Gables Care Home

from D B (Daughter of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I never have to worry about my mum being safe and cared for at White Gables, she is in excellent hands. If she ever needs medical help staff contact the doctor immediately. The staff are so supportive to us as a family and see to Mum's specific personal needs throughout the day. The carers have gone
out of their way to get to know my mum and what her interests are. White Gables is above all a happy place, full of smiles, laughter, kindness and understanding.

Reply from Dani Heynes, Admin at White Gables Care Home

Thank you for your very kind words and your lovely review! It is greatly appreciated!


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Review of

White Gables Care Home

from Fran F (Daughter-in-law of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

2025 marked Mum's 5th year at White Gables, and she remains very happy living there. She is we think the oldest resident now and is much more frail, but we feel she is well cared for by staff who are fond of her. We are regularly told how well we did to find her such a lovely place.

Reply from Dani Heynes, Admin at White Gables Care Home

Thank you for the lovely comments and kind review! It is greatly appreciated!


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Review of

White Gables Care Home

from Stuart H (Son of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is very happy and well cared for by the amazing, friendly staff at White Gables. After rapidly going downhill at home she seems to be thriving both physically and mentally. I believe this is as a result of being well cared for and the general happy caring ethos at the home. I'm kept well informed
of any issues regarding my Mum and the staff are always happy to deal with any queries I may have. All in all a good experience for all.

Reply from Dani Heynes, Admin at White Gables Care Home

Thank you for your kind words, and for leaving us such a lovely review! It is greatly appreciated!


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Review of

White Gables Care Home

from Sheralee B (Daughter of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved to White Gables in December 2024 following a difficult period of time being widowed, was struggling with loneliness and showing early signs of vascular dementia. White Gables came highly recommended to us by friends and neighbours alike. Every member of staff that we have had the pleasure
of communicating with have been wonderfully caring, compassionate and understanding of Mum. Mum is still in the early stages of settling into her long-term home, but each day is a positive and loving experience for her. She has entered into activities, church services and events that she would never have taken part in at her own home. It is an absolute pleasure to see her flourish emotionally, mentally and physically and, importantly, we know she is safe.

Reply from Dani Heynes, Admin at White Gables Care Home

Thank you so much for your kind words, and your lovely review. It is very much appreciated!


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Review of

White Gables Care Home

from K E (Daughter of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at White Gables for over a year now and I am very happy with the level of care she receives. She is treated with dignity, patience and respect. Mum has dementia and the staff try very hard to accommodate her wishes and listen to her when she says yes or no to something giving her a sense
of independence which is important to her. Mum is a fussy eater but the staff make significant efforts to give her something nutritious that she enjoys. Her room is clean and tidy and has a lovely homely feel about it. The home is a warm and safe place for her to be. Mum doesn't join in with many activities but there are always many on offer. If I'm worried about her health or if she says she doesn't feel well the carers and seniors go above and beyond to make sure she gets the extra attention she needs or a healthcare professional is informed. I would highly recommend White Gables to anyone looking for a care home for their loved ones.

Reply from Dani Heynes, Admin at White Gables Care Home

Thank you very much for your lovely words and review. It is greatly appreciated!


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Review of

White Gables Care Home

from Diane H (Niece of Resident) published on 29 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My auntie is so happy and well cared for in White Gables. Staff are lovely, meals like a hotel and cater for all residents separately if needed, have even seen a glass of white wine going to a resident with their meal. I am notified if anything has happened or she has been seen by the doctor. Entertainment
and activities very good also. An excellent home, as a family we are very happy.

Reply from Dani Heynes, Admin at White Gables Care Home

Thank you so much for your kind comments and your lovely review! It is greatly appreciated!


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Review of

White Gables Care Home

from C J (Guardian of Resident) published on 28 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

They are very caring and compassionate keeping me informed of any changes. The home has a lovely family atmosphere very welcoming and clean. The staff are always friendly and aim to please. They listen to feedback from residents and implement change where possible. The menu is very varied nutritious
and delicious!

Reply from Christina White, Admin at White Gables Care Home

Thank you so much for leaving us a lovely review! It is much appreciated


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Review of

White Gables Care Home

from Edward W (Cousin of Resident) published on 28 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My cousin has lived happily at White Gables since 2019. The care has been excellent and she is very settled here. I must praise all the staff for their compassionate support and for providing a warm and friendly environment. The very varied and full programme of activities and entertainment has been
outstanding and my cousin really enjoys joining in. I am pleased that the key leadership roles have recently been finalised and I am sure that the home will continue to provide a high level of care.

Reply from Dani Heynes, Admin at White Gables Care Home

Thank you for your kind comments and such a lovely review. It's greatly appreciated!


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Review of

White Gables Care Home

from Kim B (Power of Attorney of Resident) published on 28 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having had a difficult experience with another care home, the resident could hardly be happier than he is at White Gables and this is a great reassurance to me and his other attorneys. White Gables does not have the 'bells and whistles' - nor the price tag! - of a more modern purpose-built care home,
but it does have a very caring ethos and the most wonderful staff that one could wish for. On one evening visit (and one can visit at any time of day), the tender care with which the staff led the residents to their rooms almost brought me to tears. The entertainment programme is engaging and varied. The home has a great relationship with the nearby GP surgery and a paramedic visits twice a week. Communications are excellent. I cannot recommend White Gables highly enough and, if they were still alive, it would be my top choice care home in Felixstowe for my own parents.

Reply from Dani Heynes, Admin at White Gables Care Home

Thank you for taking the time to leave us such a lovely review! It is greatly appreciated.


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Review of

Norwood House

from T H (Husband of Resident) published on 6 July 2023

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I feel that my wife is well looked after and receives the care she needs. I always feel welcome when visiting.
The support and care staff are friendly and do a very good job with residents who can be difficult.

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Review of

Norwood House

from Geoff B (Husband of Resident) published on 26 June 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel really lucky that we managed to have my wife looked after at Norwood House Care Home.
I have no complaints at all.
Everyone appears happy, understanding and knows their roles.
The management and their staff all appear well-trained and expert in their roles.

Reply from Garath Nixon-Moss, Director at Norwood House

Thank you so much. My wife and I are always pleased to hear from our much-valued residents and their families. I will pass on your kind words to our staff.


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Review of

Norwood House

from Abby R (Daughter of Resident) published on 24 June 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Norwood House Care Home nearly a year and she has remained extremely happy throughout.
The staff are all amazing, kind and caring, the food is excellent and there’re lots of activities done with the residents.
The family are included in so many special events and there’re no restrictions
on visiting which makes you feel welcome and able to pop in anytime. I’m so glad this is where I chose to place Mum, I never have to worry about her now as I know she’s safe, happy and receiving the best care. Thank you all so much.

Reply from Garath Nixon-Moss, Director at Norwood House

Thank you so much. My wife and I are always pleased to hear from our much-valued residents and their families. I will pass on your kind words to our staff.


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Review of

Norwood House

from Teresa E (Daughter of Resident) published on 20 June 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since being at Norwood House last November 2022, my mother has settled down very well. We were asked to find my mum somewhere else from her last care home, as they couldn’t cope with her violent outbursts! Since being at Norwood, she has not had any violent outbursts, she has had a few confused and
upsetting episodes but these have been dealt with, with care and humility. She is very happy there and all the staff from the care staff, cleaners, cooks and everybody else are absolutely fantastic and treat my mum with care and compassion all day, every day. We as a family feel so lucky to have found this wonderful home for Mum after having not a very good experience with the last home. Mum settled in quickly with help from the staff and has made some new friends. We are always kept in the loop when anything needs discussing and the manager's door is always open if we have any concerns. Mum's dementia/Alzheimer’s is dealt with with great compassion and care. Thank you all.

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Review of

White Gables Care Home

from Sue W (Daughter of Resident) published on 7 February 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident at White Gables since 2020 moving in during Covid restrictions. Mum suffers with dementia and needed daily support. It was a difficult decision for our family.
I was recommended White Gables by a friend. Her mother had been a resident there for eight years. She was very pleased
with the care home. The staff are caring and sensitive towards mum's needs. She is settled and well looked after.
The communication has been excellent with regular email updates and monthly newsletters. We are able to visit anytime in the week and the carers are always friendly. There are daily activities for residents to take part in and relatives are invited along.
I would like to thank all the staff for their support and definitely recommend White Gables to those looking for a safe and homely place for their loved ones.

Reply from Dani Heynes, Admin at White Gables Care Home

Thank you so much for taking the time to leave us such a lovely review - much appreciated


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Review of

White Gables Care Home

from Richard P (Son of Resident) published on 6 February 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother is suffering from the effects of Alzheimer's and had got to the stage where she was unable to look after herself. We were concerned about putting her in a home but realised that she needed specialist care. We needn't have worried. White Gables has been wonderful in every sense, with the
staff being particularly caring. Our mother settled in quickly and is very happy there. We cannot recommend White Gables enough.

Reply from Dani Heynes, Admin at White Gables Care Home

Thank you so much for such a lovely review. It is greatly appreciated.


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Review of

White Gables Care Home

from Christopher R (Son of Resident) published on 30 January 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As ever the staff were extremely welcoming and attentive to the needs of my mother and the other residents, many of whom were enjoying a quiz which was great to see. Thank you to the White Gables team.

Reply from Dani Heynes, Admin at White Gables Care Home

Thank you so much for such a lovely review, it is greatly appreciated.


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