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Care Homes Owned by Valorum Care Group in Devon

  • Care Homes Owned by Valorum Care Group in Devon

Valorum Care Group Locations in Devon (2)

 

2 Care Homes owned by Valorum Care Group in Devon

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Westmead

Westmead House, Westmead Close, Braunton EX33 1HD 

1 review
  • Care Provided
  • Residential
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Younger Adults
  • 19 Rooms
Douglas House

Douglas Avenue, Brixham TQ5 9EL 

1 review
  • Care Provided
  • Nursing
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • 30 Rooms

Valorum Care Group Reviews in Devon (2)

Reviews Posted for members of Valorum Care Group

Overall Experience

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Review of

Westmead

from Peter I (Father of Resident) published on 2 October 2020

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Obviously, the lockdown has changed many aspects of the running of Westmead. Things were getting better up until the covid-19 pandemic.
We were hoping that there would be an end to agency staff and a full complement of full-time staff. Also, there would be more drivers, so there could be more outings.
In addition, replacement physio staffing is required, as the physio has left, and more hours are needed for my son I feel.

Reply from Kerry Walton, Service Manager at Westmead

Thank you for your comments. Westmead remains committed to meeting the needs of all of our residents, we remain dedicated to recruiting a full complement of staff, including for a physio and recently recruited an activities worker who is engaging with all of our residents, please also check out our Facebook page for updates.


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Review of

Douglas House

from Jill B (Sister of Resident) published on 9 January 2018

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my sister after she moved here a few weeks ago. This place is as much as home from home as you will find. I love that the staff do not wear a uniform which makes for an informal environment. My sister has a lovely, homely room with all her furniture and personal things that make it her home.
The staff were at hand without being intrusive and talked like a friend rather than a carer, absolutely wonderfully caring and genuine people who love their job. I was made to feel I was entering my sisters home and not a institution. Well done to this amazing team and thank you for being a friend to my sister.

Reply from Liam Dunn, Referrals Officer at Douglas House

Dear Jill,


Thank you very much for the kind words about Douglas House and for taking the time to let us know your thoughts. Our dedicated and professional staff team work very hard to achieve the level of care you have so graciously commended and we have forwarded your compliments to them.


Kindest regards,
Liam Dunn
Leonard Cheshire Disability
Referrals Team


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Awards / Recognitions (0)

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