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Care Home Owned by Valorum Care Group in Staffordshire

  • Care Home Owned by Valorum Care Group in Staffordshire

Valorum Care Group Locations in Staffordshire (1)

 

1 Care Home owned by Valorum Care Group in Staffordshire

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St Anthony's

Stourbridge Road, Wolverhampton WV4 5NQ 

5.9 4 reviews
  • Care Provided
  • Nursing
  • Short Term/Respite
  • Physical Disability
  • Younger Adults
  • 34 Rooms

Valorum Care Group Reviews in Staffordshire (4)

Reviews Posted for members of Valorum Care Group

Overall Experience

  • 3
  • 0
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  • 1

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Review of

St Anthony's

from Steve T (Friend of Resident) published on 2 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Just wanted to commend the staff at St Anthony's Care Home. My friend was there for a period of time before his recent passing. The staff were always friendly, courteous and caring. I couldn't think of anything they could've done better in the time leading up to his passing, so grateful for everything
they had done for him. I can only say thank you and keep up the good work.

Reply from Melissa Armitage, Bed Manager at St Anthony's

Thank you for your review and comments; we appreciate you taking the time to share your positive feedback. We value all feedback as this helps us to improve our service where required. I will be sure to pass on your positive feedback to the team, who go above and beyond to provide excellent care and support to our residents in the home.


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Review of

St Anthony's

from A F (Mother of Resident) published on 15 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

This place is awful, management lie. Meds given to suit their needs. My son was not bathed, lying in bed until 12 o'clock in a bed full of faeces and urine. Many occasions staff, 3 of them eating cake, talking very loudly in his room and totally ignoring him. There's so much to write but the one thing
I will say this place is dangerous. Reported to the council many times and about other residents, even staff have expressed how terrible this place is and how management are terrible. Avoid avoid avoid.

Reply from Melissa Armitage, Bed Manager at St Anthony's

Thank you for your review and comments; we value all feedback as this helps us to improve our service where required, we are very sorry to hear about your experience and that you are not satisfied with our service. The issues you have raised have been brought to the attention of the higher management team who are dealing with this internally.


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Review of

St Anthony's

from Sylvia W (Relative of Resident) published on 19 July 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at St Anthony's are above and beyond maintaining dignity and care and providing a home for my husband.
They are always happy and cheerful and always welcomed by staff, and the change in my husband since being at St Anthony's - "brings tears to my eyes".
Thank you.

Reply from Joanne Wilson, Registered Manager at St Anthony's

Thank you for your kind words. We are an extended family at St Anthony's, and we are a caring home for your loved ones.


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Review of

St Anthony's

from Jill B (Sister of Resident) published on 3 August 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The core staff at St Anthony’s are absolutely brilliant. They do everything possible to look after and care for residents; they work very hard to make St Anthony’s a home from home with a real family feel. The rooms are excellent with en-suite facilities and patio windows to a private terrace and out
to beautiful grounds. The food is of a very high standard with lots of choices, and all of the kitchen staff are an absolute asset - they provide heart to the home and a central, vibrant hub. The activities staff work so hard with lots of creativity and clever ideas so that everyone, whatever their ability, can join in and are encouraged to do so. The home is spotlessly clean, and, again, the domestic staff do so much more than clean; they add to the family environment. The management and office staff are efficient and always on hand to answer any questions or requests from family.
In short, this is a wonderful sanctuary of safety and care. I would highly recommend this home.

Reply from Paul Jaggs, Strategic Development Manager at St Anthony's

Thank you for your lovely review, Jill. I have ensured that the manager at St Anthony's has seen it and shared with my colleagues about our experience of our support. Thanks, it really does mean a lot to us to hear about your good experiences with us!


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Awards / Recognitions (0)

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