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Care Homes Owned by National Care Group

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National Care Group Locations (8)

 

8 Care Homes owned by National Care Group

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Abbeyvale Care Centre

Laidler Close, Blackhall, Hartlepool TS27 4QP 

9.8 16 reviews
"Very kind and welcoming, always on hand to answer all your questions and worries, look after family members great, go above and beyond to…"   Read all 16 reviews
Location Type Care Home

Abbeyvale Care Centre is located in the ex-mining village of Blackhall Colliery, County Durham. The team offer a warm and caring residential service that accommodates the needs of people who live with physical disabilities, old age, dementia and mental… Read more about Abbeyvale Care Centre

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • 42 Rooms
Primrose Neurological Centre

Middleton Road, Middleton, Morecambe LA3 3JJ 

  • Care Provided
  • Residential
  • Older Person Care
  • Physical Disability
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • 7 Rooms
Rosglen

2 Highfield Range, Darfield, Barnsley S73 9BQ 

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Physical Disability
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • 6 Rooms
Steps Residential Care

Wilton House, 273 Kimberworth Road, Kimberworth, Rotherham S61 1HF 

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Physical Disability
  • Mental Health
  • Younger Adults
  • 26 Rooms
Springvale Resource Centre

42 Spring Vale, Middleton, Manchester M24 2HR 

9.3 4 reviews
  • Care Provided
  • Residential
  • Learning Disability
  • Physical Disability
  • Mental Health
  • Younger Adults
  • Substance Misuse
  • 4 Rooms
Albert Road

24 Albert Road, Manchester M19 2FP 

1 review
  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Physical Disability
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • 7 Rooms
Deepdale Neurological Centre

150 Fletcher Road, Preston PR1 5HE 

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Physical Disability
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • 8 Rooms
Ashbrook Neuro Rehabilitation

Kitter Street, Smallbridge, Rochdale OL12 9SF 

8.7 8 reviews
  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Physical Disability
  • Younger Adults
  • Sensory Impairment
  • 7 Rooms

National Care Group Reviews (29)

Reviews Posted for members of National Care Group

Overall Experience

  • 17
  • 3
  • 0
  • 0
  • 0

Date Published

29
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Review of

Abbeyvale Care Centre

from K P (Son of Resident) published on 17 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very kind and welcoming, always on hand to answer all your questions and worries, look after family members great, go above and beyond to make them comfortable. Lots of activities to keep them entertained, all get together having bingo, film nights and karaoke.
Very good at what they do.

Reply from Claire McCabe, Registered Manager at Abbeyvale Care Centre

Thank you so much for taking the time to share this feedback and for your positive words. It is a pleasure and joy to be supporting your relative. My team works hard to create a warm and supportive environment so your recognition of that means a great deal to us. I will share your kind words with the entire team. Please do not hesitate to reach out if there is anything more we can do.


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Review of

Abbeyvale Care Centre

from M S (Daughter of Resident) published on 20 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are friendly and I think Mam is very well looked after.

Reply from Claire McCabe, Registered Manager at Abbeyvale Care Centre at Abbeyvale Care Centre

Thank you for taking the time to leave us a review and for your kind comments which will be shared with the team. We are pleased to hear your positive feedback regarding our colleagues and the care your loved one receives.


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Review of

Abbeyvale Care Centre

from L T (Daughter of Resident) published on 14 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are friendly. Mam is well looked after.

Reply from Claire McCabe, Registered Manager at Abbeyvale Care Centre

Thank you for your review - we are delighted with your feedback.


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Review of

Abbeyvale Care Centre

from Julie M (Daughter of Resident) published on 5 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a well cared for and well-liked resident.
She was very happy, despite her mental health diagnosis. Mam spent approximately 5-6 years in the care home. Mam's health deteriorated due to old age and she subsequently passed away in her own room (as per her wishes) on 28th May 2024. I have
nothing but praise for the manager and all staff who treated my mother and us with total dignity, compassion and kindness. Excellent care home.

Reply from Charlotte Lumley, Regional Operations Director at Abbeyvale Care Centre

Thank you for taking the time to leave us a review and for your kind comments which will be shared with the team. I'm sorry for the loss of your mother.


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Review of

Abbeyvale Care Centre

from Joan C (Sister of Resident) published on 21 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my sister every week she is well looked after and if I have any issues they are soon sorted but are very rare. She always looks clean and well-clothed.

Reply from Charlotte Lumley, Regional Operations Director at Abbeyvale Care Centre

Many thanks for taking the time to share a review and thank you for your kind comments. I will ensure the review is shared with the team.


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Review of

Abbeyvale Care Centre

from Julie W (Daughter of Resident) published on 13 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Abbeyvale is a lovely place, the staff are lovely, friendly and very helpful they take really good care/love/support and respect. Taking care of my mam and all the other residents. The home is very clean, the meals are all freshly made each day. The home has lots of activities ongoing, movie days, bingo,
arts and crafts, days out, fairs and entertainment.

Reply from Charlotte Lumley, Regional Operations Director at Abbeyvale Care Centre

Thank you for taking the time to share such a lovely review of our home. I will ensure your feedback is shared with the team.


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Review of

Abbeyvale Care Centre

from Eunice C (Niece of Resident) published on 10 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are always helpful and friendly. Manager has implemented a lot of useful strategies to help staff persuade reluctant residents to join in - my aunt was very reluctant but now appears more alert and willing to engage. Only downside is having to ring for entry to the home - very loud reverberating
sound - and always feel guilty, especially on weekends when no office staff in to open the door, as I am aware of how busy staff are - even having to search for staff to be let out again.

Reply from Charlotte Lumley, Regional Operations Director at Abbeyvale Care Centre

Thank you for your kind review. I noted your feedback regarding entry and exit of the building and I am pleased to tell you that we are aware of this and we are currently working on solutions to improve your experience. If you have any further feedback for us, please don't hesitate to pass this onto the manager for our review and action.


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Review of

Springvale Resource Centre

from Helen R (Sister of Resident) published on 22 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is just wonderful in how they keep us informed, all the activities they do with the residents and the high level of care given. I believe any resident would be happy there and highly recommend the home.

Reply from Karen Lewis, Chief Operating Officer at Springvale Resource Centre

Thank you for your positive feedback, we will ensure the team receive the detail.


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Review of

Springvale Resource Centre

from Suzanne P (Sister of Resident) published on 22 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We would like to acknowledge the manager and the team at Springvale for the consistent care they show to my brother who under the manager's lead continues to improve and enjoy the best quality of life due to the stimulating and bespoke care he receives. We could not be more grateful.

Reply from Karen Lewis, Chief Operating Officer at Springvale Resource Centre

Thank you for your lovely feedback. I am delighted that you have recognised what a great job the team at Springvale does.


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Review of

Springvale Resource Centre

from Anne-Marie H (Sister of Resident) published on 21 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the Springvale staff enough. The level of care and compassion they provide is outstanding. They have changed my brother's life so much and our family are reassured that he is receiving the highest quality of care. The staff are so friendly and helpful and our family are so grateful for
the care they provide.

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Review of

Abbeyvale Care Centre

from F K (Son of Resident) published on 1 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home gives me peace of mind because I know my mum is being well cared for. Everyone involved gives 100% and genuinely enjoy their positions, whether they are caring for the residents or interacting with visitors.

Reply from Claire McCabe, Registered Manager at Abbeyvale Care Centre

Thank you so much for your review and such kind words. I will pass your feedback on to the team, and we look forward to seeing you when you next visit!


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Review of

Abbeyvale Care Centre

from Lesley K (Daughter-in-law of Resident) published on 1 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Abbeyvale is a wonderful care centre, providing amazing opportunities for residents and family to participate in. Perfect setting for my mother-in-law, to ensure she is well looked after.
Lots of entertainment activities - recent Easter fayre was such good fun for all. The staff go overly above their
jobs to look well after the residents. Always keep the family up to date. Gives family peace of mind. Brilliant team. Don't know how we would cope without them.

Reply from Claire McCabe, Registered Manager at Abbeyvale Care Centre

Thank you so much for taking the time to post this review. We are dedicated to delivering quality care and support to everyone so your words mean the world to us. Thank you again for the feedback, it's a pleasure to be supporting your wonderful mother-in-law.


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Review of

Ashbrook Neuro Rehabilitation

from Annemarie R (Mother of Resident) published on 4 April 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son moved over to Asbrook after being hospitalised from a catastrophic RTA in May 2022.
The staff was so welcoming and had my son's needs understood from admission.
My son felt safe and at home and still feels so privileged to be in Ashbrook.
It made such a difference to my concerns too, knowing
he is being so well cared for in all his basic and complex needs.
Nothing is too much trouble and have his welfare and dignity in all they do.
Very warm and caring and his OT and Physio are blended well into his daily routines, making it fun and rewarding, and he is coming on leaps and bounds in his recovery and rehabilitation.

Reply from Charlotte Lumley, Regional Operations Director at Ashbrook Neuro Rehabilitation

Thank you for taking the time to submit a kind review.


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Review of

Abbeyvale Care Centre

from Joanna G (Sister of Resident) published on 1 March 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has been a resident since March 2022. He is so happy and well looked after. He is loved by the staff and now has another family that cares for him. I no longer worry about him I know he is safe.

Reply from Charlotte Lumley, Regional Operations Director at Abbeyvale Care Centre

Thank you for your kind feedback Joanna. This is much appreciated.


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Review of

Ashbrook Neuro Rehabilitation

from D G (Father of Resident) published on 27 June 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son has been a resident at Ashbrook since literally days before the first lock-down in March 2020. During that time of visiting restrictions, the staff at Ashbrook were incredibly supportive. They were happy to set up regular video calls and also to arrange occasional outside visits in the grounds
of the unit.
Since the end of lock-down Ashbrook's doors have been open to us for visiting on any day at any time, we have always been made very welcome.
The Unit is well managed and staffed by an experienced team of carers, clinicians and therapists. The in-house rehabilitation facilities and professional services cover a range of activities which in our son's case include, physio, speech and occupational therapies.
The staff are friendly and approachable and always willing to address any queries or concerns we may have.
I have no hesitation in recommending Ashbrook to anyone wishing for the best care and effective support for their loved one.

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Review of

Ashbrook Neuro Rehabilitation

from Angela F (Mother of Resident) published on 4 June 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has loved being here staff are so lovely and welcoming and I would advise anybody for their relative to be here. As they look after their residents so well. And do a lot of activities to get their residents out.

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Review of

Ashbrook Neuro Rehabilitation

from Jeremy J (Father of Resident) published on 11 November 2021

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been satisfied with the care given at Ashbrook. The staff have always tried to be helpful even when faced with Covid 19 restrictions. The rooms are good and he has all he needs facilities-wise. It is a shame about his immediate view of the garden but budgets are tight. We are faced with having
our son moved prematurely and the manager has fought to keep him and so far so good.

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Review of

Ashbrook Neuro Rehabilitation

from Rico T (Resident) published on 10 August 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

To be fair its been amazing and the rehab and my Physio are amazing too. I came to Ashbrook In April 2021. I can fully see myself being able to walk independently with the aid of the therapists and input I receive.
I have gone from being hoisted at the hospital to now being able to walk with a zimmer
frame.
The staff are friendly and help me to go out to have meals with my friends and family which is amazing. There is equipment to help you build muscle and strength. In house, we have activities, cards, poker games, bingo, arts and crafts, basketball, darts and lots more.
The home provides me with a budget so that I can buy my own food and staff help me to cook good meals of my choice.
The manager treats you like she's your own Mum and makes sure the staff care for clients well and are on point. I have enjoyed my time at Ashbrook everyone makes you feel like you are at home. I would recommend the service to anyone who has had a brain injury and wants to rebuild their independence.

Reply from Joanne Atkinson, Business Administrator at Ashbrook Neuro Rehabilitation

Thank you for taking the time to leave the review. It is much appreciated, and we are delighted to know how satisfied you are. I will ensure your thanks is passed onto the local management and team.


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Review of

Springvale Resource Centre

from Victoria B (Daughter of Resident) published on 29 July 2021

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad has had a life-changing brain injury, and since being at Springvale, he has come on in leaps and bounds. I know he’s safe and well looked after, which is peace of mind to me. The staff are very friendly and helpful. Very clean and comfortable place for the residents to recover in their journey
called life. I’m very grateful to every single staff member who helped and takes care of my dad on a daily basis. You are all amazing people!

Reply from Joanne Atkinson, Business Administrator at Springvale Resource Centre

Thank you for taking the time to leave the review. It is much appreciated, and we are delighted to know how satisfied you are. We will ensure your thanks is passed onto the local management and team members.


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Review of

Abbeyvale Care Centre

from Harland W (Son of Resident) published on 13 May 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff of Abbeyvale are wonderful, they all go out of their way to provide care and assistance to the residents of this care home. I would highly recommend this centre for anybody who has an older family member, and they are worried about them going into residential care. My mother spent the last
few years of her life at Abbeyvale, and she was happy and content, she used to praise the staff every time I visited her.

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Awards / Recognitions (0)

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Frequently Asked Questions about National Care Group

How many Care Homes does National Care Group own?

National Care Group own 8 Care Homes.

Which National Care Group Care Homes have the highest review score?

Abbeyvale Care Centre, Springvale Resource Centre & Ashbrook Neuro Rehabilitation have the highest review score.
National Care Group in Durham National Care Group in Greater Manchester National Care Group in Lancashire National Care Group in South Yorkshire

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact National Care Group to verify any information. View our terms and conditions.