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Care Homes Owned by Caram Group

9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Caram Group

Caram Group Locations (3)

 

3 Care Homes owned by Caram Group

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Arbour Lodge

92 Richmond Road, Compton, Wolverhampton WV3 9JJ 

9.9 54 reviews
"I cannot praise this care home and staff enough. From the initial visit to now my mother is fully integrated into the home. We were treated…"   Read all 54 reviews
Location Type Care Home

Arbour Lodge is a care home that has been rated as 'Good' by the Care Quality Commission on 20 September 2017. Situated in Wolverhampton, highly skilled and caring staff offer comfort to residents. Residents can have their own GP if required,… Read more about Arbour Lodge

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Mental Health
  • Sensory Impairment
  • 29 Rooms
Atholl House Nursing Home

98-100 Richmond Road, Compton, Wolverhampton WV3 9JJ 

9.7 44 reviews
"My mother-in-law has had a number of weeks as part of a respite package. Her overall experience is reflected and she has found the…"   Read all 44 reviews
Location Type Care Home

Atholl House, situated in Wolverhampton, offers quality nursing care, security and support in a friendly environment. There are 82 single rooms and en-suite facilities. Each room is well equipped and furnished. People that are admitted to the… Read more about Atholl House Nursing Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 84 Rooms
Charnwood Residential Care Home

7 Finchfield Road, Finchfield, Wolverhampton WV3 9LS 

9.3 17 reviews
  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 19 Rooms

Caram Group Reviews (115)

9.6
Caram Group has a Group Review Score of 9.6 (9.622) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Caram Group must have a Review Score.

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Review of

Atholl House Nursing Home

from M F (Friend of Resident) published on 7 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly. Look after residents very well and some good entertainment.

Reply from Abbie Shaw, Marketing Officer at Atholl House Nursing Home

Thank you for your kind feedback! We are delighted to hear that you find Atholl House to be a friendly and caring environment with enjoyable entertainment for the residents.


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Review of

Atholl House Nursing Home

from Tim B (Son-in-law of Resident) published on 2 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has had a number of weeks as part of a respite package. Her overall experience is reflected and she has found the 'package' to be of a very high quality. We have found all of the staff to be friendly, approachable and empathetic providing an excellent approach to care, leaving us with
a sense of comfort if she was ever to take up residence.

Reply from Abbie Shaw, Marketing Officer at Atholl House Nursing Home

Thank you for sharing your feedback on your mother-in-law's stay at Atholl House. We are delighted to hear that she had a positive experience and found the overall quality of our package to be very high. It warms our hearts to know that both your mother-in-law and your family felt comfortable and well-cared for by our friendly and empathetic staff.


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Review of

Arbour Lodge

from C N (Daughter of Resident) published on 1 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise this care home and staff enough. From the initial visit to now my mother is fully integrated into the home. We were treated warmly and with dignity and respect. mum is well settled and cared for with compassion and kindness and excellent care. The manager is truly exceptional with the
support she provided to change addresses and services for Mum's move to the home and organise all mum's medical appointments and transport. Both Mum and I feel truly part of their family. They are all fantastic.

Reply from Abbie Shaw, Marketing Officer at Arbour Lodge

Your kind words mean the world to us here at Arbour Lodge Residential Home. We are deeply touched by your praise and are honoured to have played a role in ensuring your mother's seamless integration into our community. Creating a welcoming and respectful environment for both residents and their families is a core value that we hold dear, and we are thrilled to hear that you felt supported and valued from the very beginning. It warms our hearts to know that your mother has found comfort, compassion, and exceptional care within our home.


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Review of

Arbour Lodge

from Michael colin M (Friend of Resident) published on 19 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I recently visited a resident who has been known to me for some time, and asked if i could visit with his son, who was very happy for me to do so. During our visit we were greeted with a warmth I cant explain! from the greeting to being offered tea and a biscuit which was very kind. during our visit
the compassion and care that i saw being delivered to the people that stay there is something that made me feel so grateful that we have people that care for their residents and families alike, truely amazing. wonderful activities and staff involvement at this time was an eye opener, encouragement and supporting those who would not have a great insight into what was going on due to their conditions and ailments but were supported to actively participate, bought a tear to my eye. what an extraordinary staff team they have at this care home, making so many people feel happy and loved. keep up your amazing care of the elderly they deserve it. you should be so proud of yourselves.

Reply from Abbie Shaw, Marketing Officer at Arbour Lodge

Thank you so much for taking the time to share such a heart-warming review of your experience at Arbour Lodge Residential Home. We are delighted to hear that your visit with the residents and their families left such a lasting impression on you. Your kind words are truly appreciated, and we are thrilled to know that our efforts to create a warm and welcoming environment have been recognised. Your support and encouragement mean a great deal to us as we continue to strive for excellence in caring in our community.Thank you once again for your lovely review.


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Review of

Arbour Lodge

from Susan S (Daughter of Resident) published on 12 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We needed to move Dad into a care home quickly after several falls at home and so the experience was quite traumatic.
From the moment he moved in the staff at Arbour lodge have shown such care and kindness to him! In fact, not just to him but also to me, supporting me through the whole process.
I
chose Arbour Lodge as when I stepped through the door I was met by a warm and friendly atmosphere. It truly does not feel like a 'care home' but rather just a 'home' where everyone is accepted and treated with love, kindness and respect. The staff know their residents as people, being aware of their likes/dislikes and there is always someone I can speak to about Dad.
The place is also full of life and laughter with the residents encouraged to join in with activities from exercises to painting and crafting. They have managed to get my Dad engaged in activities I never thought he would do, such as exercises and dancing!
Thank you so much for everything you do!

Reply from Abbie Shaw, Marketing Officer at Arbour Lodge

Your kind words have touched our hearts deeply at Arbour Lodge. We are truly honoured to hear about the positive impact our care home has had on your father and yourself during what we understand was a challenging time. From the moment your father moved in, we made it our mission to provide him with the care, love, and respect he deserves. Knowing that our staff's kindness and support have extended to you as well means the world to us. Your comfort and peace of mind are paramount to us, and we are grateful for the trust you have placed in our team. Seeing your father participate in activities that bring him happiness is incredibly rewarding for us. We take great joy in fostering an environment where residents can thrive and explore new experiences, and we love hearing about their engagement in activities like exercises and dancing. Thank you from all of us at Arbour Lodge.


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Review of

Charnwood Residential Care Home

from Mick L (Brother of Resident) published on 7 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Pleasant enough here.
Menus want reviewing.

Reply from Abbie Shaw, Marketing Officer at Charnwood Residential Care Home

Thank you for sharing your feedback about your experience at Charnwood. We appreciate your input and take all comments seriously. At our care home, we prioritise the well-being and satisfaction of our residents, particularly when it comes to nutrition and meals. We believe in empowering our residents to make their own choices while providing guidance, especially concerning their nutritional needs. All our meals are carefully planned to be nutritionally balanced, and we actively engage our residents to discuss their preferences.We understand the importance of revisiting and refining our menus to ensure they meet the diverse tastes and requirements of our residents. We kindly invite you to discuss your suggestions and any specific preferences directly with our home manager. Your input is invaluable as we continuously strive to enhance our residents' dining experience.


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Review of

Charnwood Residential Care Home

from Karen C (Daughter of Resident) published on 7 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mom has been here for a few years now. She seems content. The staff have been very caring and good with her and she is getting more mobile with the help of the carers and mixing with the other residents which is wonderful. Also joining in with some of the activities.

Reply from Abbie Shaw, Marketing Officer at Charnwood Residential Care Home

Thank you so much for taking the time to share your kind words regarding your mom's experience at Charnwood Residential Home. We are delighted to hear that your mom is content and that the staff have been caring and supportive during her time with us. It's wonderful to hear that she is becoming more mobile with the help of our carers, interacting with fellow residents, and partaking in our activities. Thank you once again for entrusting us with your mom's care.


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Review of

Atholl House Nursing Home

from L S (Daughter of Resident) published on 17 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

For the one and a half years that my mom was in Atholl House Nursing Home, she was well looked after with good care from the members of staff, who showed a lot of love to her. I am very grateful to them and it is a place that I would happily recommend.

Reply from Abbie Shaw, Marketing Officer at Atholl House Nursing Home

Thank you for your heartfelt and positive feedback. It means a lot to us to hear that your mom received good care and was well looked after by our dedicated staff during her time at Atholl House Nursing Home. Showing love and compassion to our residents is at the core of what we do and we are grateful for the trust you placed in us.


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Review of

Atholl House Nursing Home

from Jonathan H (Respite Resident) published on 13 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service and staff. Will miss them all.

Reply from Abbie Shaw, Marketing Officer at Atholl House Nursing Home

Thank you for your kind words and positive feedback! We are thrilled to hear that you had an excellent experience with our service and staff at Atholl House. Your presence will be missed greatly by all of us and we appreciate the time you spent with us! Wishing you all the best on your journey ahead.


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Review of

Atholl House Nursing Home

from Ann M (Daughter of Resident) published on 9 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum had to come for full time care, after a short stay in hospital. We have found the staff to be caring, considerate and empathic. The activities team are exceptional, you can see how the residents have a real bond. We are happy with how mum has settled here and feel really happy how she is cared
for. The place is so clean and well kept. If you have any concerns they are addressed immediately.

Reply from Abbie Shaw, Marketing Officer at Atholl House Nursing Home

Thank you for sharing your experience with us! We are delighted to hear that you found our staff to be caring, considerate and empathetic. Our activities team takes great pride in providing exceptional service and creating a strong bond with the residents. We are glad to hear that your mum has settled in well and that you are happy with the level of care she receives. Our team works hard to maintain a clean and well-kept environment for our residents. Thank you for choosing Atholl House for your mum's care.


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Review of

Arbour Lodge

from Michelle T (Daughter of Resident) published on 7 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has moved into Arbour Lodge after living in his own home for over 60 years and we are absolutely over the moon that he is living there. The manager and her colleagues from when we visited initially to have a look around to when my father moved in have been truly amazing. The staff have shown
us and my father kindness, care, understanding and are so thoughtful. The warmth that you feel and the tremendous energy and joy when you walk through the door is incredible. My father is so happy when we visit and as a family, we know he is in a truly wonderful home and that he is being cared for and looked after so well. We can tell that my father's individual needs are being met and we have complete trust in the staff. My father is flourishing in his new home and we know that he is warm, content and happy, is eating delicious food, has lots of company and companionship and is being looked after by such wonderful and dedicated people.

Reply from Abbie Shaw, Marketing Officer at Arbour Lodge

Thank you so much for sharing your experience with us and for entrusting us with the care of your father. We are thrilled to hear that he is flourishing and happy in our home. Our team at Arbour Lodge is dedicated to providing a warm and caring environment where all residents feel at home and supported. It warms our hearts to know that your father is enjoying delicious food, companionship and the thoughtful care provided by our staff. We strive to meet the individual needs of each resident and it is wonderful to hear that you have complete trust in us.


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Review of

Arbour Lodge

from Karen M (Daughter of Resident) published on 4 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Choosing a care home for a parent is a difficult task. When my brother and myself arrived at Arbour Lodge we knew that was the place for our mom. Such a warm friendly greeting, residents looking calm, happy and well cared for. Mom has been here since August, she has formed good relationships with residents
and staff alike. The staff always have time to stop and talk and it's clear to see how dedicated and caring they are. There are a wide range of activities in and outside the home. The food is excellent and served in a cosy dining room. Thank to all, you are a credit to your profession.

Reply from Abbie Shaw, Marketing Officer at Arbour Lodge

Thank you for your kind words and heart-warming review of Arbour Lodge Care Home. We are delighted to hear that both you and your brother found our home to be the perfect place for your mom. We are thrilled to hear that your mom has settled in well and has formed strong relationships with both fellow residents and staff members. Our team believes in creating a warm and welcoming environment where everyone feels like part of a big family. Your feedback means the world to us and we are grateful for your appreciation of our team's dedication and care. We will continue to strive to provide the best possible care for your mom and all our residents. Thank you for trusting us with her care.


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Review of

Arbour Lodge

from Lesley D (Daughter of Resident) published on 29 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have nothing but praise for the staff, there is a lovely atmosphere and I know Mum is in safe hands, being well looked after.

Reply from Amanda Jobber, Manager at Arbour Lodge

Thank you for your review of Arbour Lodge. We aim to treat everyone like our own, providing the care, love and support at what can be a difficult time for both the resident and their families. Once again Thank you.


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Review of

Atholl House Nursing Home

from Alison S (Respite Resident) published on 8 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This home and its staff made a very difficult time for me and my family a whole lot easier. I would recommend wholeheartedly. The staff are lovely and can't do enough for you. I cried when I had to leave, that should say it all!

Reply from Abbie Shaw, Marketing Officer at Atholl House Nursing Home

Thank you so much for your heartfelt review. We are touched by your kind words and are grateful for the trust you placed in our team during such a challenging time. It means a lot to us that you felt supported and cared for by our staff. Your recommendation is greatly appreciated, and we are glad that your experience at Atholl House Nursing Home was a positive one. Your feedback motivates us to continue providing the best possible care and support to all our residents and their families. From all of us at Atholl, we will miss you and wish you the best for your next chapter!


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Review of

Atholl House Nursing Home

from J G (Son of Resident) published on 8 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Have been instances of poor communication from management and most of clothing came in with have disappeared. However, the home is clean and all carers are polite and helpful and there are many activities that service users take part in and enjoy. Generally, very happy with the kind and supportive care
staff who take excellent care of service users and treat them with dignity.

Reply from Abbie Shaw, Marketing Officer at Atholl House Nursing Home

Thank you for your positive feedback regarding the care and support provided by our staff at Atholl House. We are thrilled to hear that the cleanliness of the home, the helpfulness of the carers, and the enjoyable activities are contributing to a pleasant experience for our residents. Your feedback is invaluable and we are actively addressing any issues to enhance the overall experience for all. Our Home Manager maintains an open-door policy, welcoming you to her office to discuss any concerns you may have, alongside support from our Clinical Lead and Nurses. For further discussion of any questions, or ideas you would like to share, we would like to extend an invitation to our upcoming coffee evening on October 29th. This will be a great opportunity for you to engage with us directly in an open and welcoming environment. Our Home Manager, along with our dedicated team, will be available to listen to your feedback, prioritise your concerns and address any questions you may have.


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Review of

Atholl House Nursing Home

from C P (Resident) published on 2 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since I am here, I am happy. Staff really helpful and kind.

Reply from Abbie Shaw, Marketing Officer at Atholl House Nursing Home

We are delighted to hear that you are happy here at Atholl House. Our staff are committed to providing a safe, supportive, and kind environment for all our residents, and we are thrilled that you have experienced their helpfulness first-hand. Your well-being and satisfaction are our top priorities.


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Review of

Atholl House Nursing Home

from A B (Daughter of Resident) published on 24 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The times that I've arrived at the home, Mum always seems happy, the staff are all very pleasant and treat all residents as it they were family members.

Reply from Abbie Shaw, Marketing Officer at Atholl House Nursing Home

Thank you for your positive review! We're glad to hear that you've found our staff to be pleasant and caring. At Atholl House, we take pride in treating our residents like family, and we're grateful for your kind words. We look forward to continuing to provide excellent care and support.


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Review of

Atholl House Nursing Home

from Y L (Daughter of Resident) published on 18 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An outstanding level of service.
All staff are attentive and considerate, regardless of the time or day I visit.
Communications are excellent. Any issues are rapidly reported to me, and I can visit and chat out expectations.
Thoroughly recommended.

Reply from Abbie Shaw, Marketing Officer at Atholl House Nursing Home

It's heart-warming to hear about your positive experiences at Atholl House Nursing Home. Thank you for recognising our attentive staff and excellent communication. We appreciate your recommendation and are committed to maintaining the highest standards of service. Thank you for your kind words!


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Review of

Atholl House Nursing Home

from J C (Daughter of Resident) published on 16 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very friendly, caring and thoughtful nursing home, beautifully decorated throughout, with great attention to detail. Staff are very attentive to the residents, and there appears to be a real personal connection. Always very clean throughout the building and special attention is paid to personal hygiene.
Very satisfied.

Reply from Abbie Shaw, Marketing Officer at Atholl House Nursing Home

Thank you for your glowing review of Atholl House. We are delighted to hear that you feel our home is friendly, caring, and beautifully decorated, with great attention to detail. We are committed to maintaining a high standard of cleanliness and ensuring the highest level of personal hygiene for all residents. Your satisfaction is our priority, and we are grateful for your kind words. Thank you!


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Review of

Atholl House Nursing Home

from B S (Husband of Resident) published on 16 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have enjoyed the attitude of the staff, which has been very good.

Reply from Abbie Shaw, Marketing Officer at Atholl House Nursing Home

We are delighted to hear that you have noticed and appreciated the excellent attitude of our staff. We strive to create a warm and welcoming environment for all our guests and their loved ones. Thank you, your feedback is greatly appreciated!


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Frequently Asked Questions about Caram Group

How many Care Homes does Caram Group own?

Caram Group own 3 Care Homes.

Which Caram Group Care Homes have the highest review score?

Arbour Lodge, Atholl House Nursing Home & Charnwood Residential Care Home have the highest review score.
Caram Group in West Midlands

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Caram Group to verify any information. View our terms and conditions.