Kirklands Care Ltd in Leicestershire | 2 Care Homes

Review of
Spencefield Grange
from Prince B (Friend of Resident) published on 16 April 2025

Submitted via Website • Report

Overall Experience

What an amazing improvement from a year ago... Carehome had an amazing feel to it. Great job. Staff are all amazing. Anyone looking for a carehome for a loved one this is the place. New improvements make you feel your at home.

Reply from Kelly Doyle, Marketing and Employee Engagement Manager at Spencefield Grange

Thank you for taking the time to write a review for our home, we've been working tirelessly to make meaningful improvements and it means a great deal to know that these efforts haven't gone unnoticed.Our residents are at the heart of everything we do. Every change and improvement we make is with them in mind, to enhance their comfort, wellbeing and experience of home.Our management team and dedicated staff have worked incredibly hard together to bring these positive changes to life.

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Review of
Meadow's Court
from J S (Next of Kin) published on 3 March 2025

Submitted via Website • Report

Overall Experience

My overall impression is that of a caring and supportive environment for my relative. I always feel welcome, I have been made aware of any health issues and they are treated accordingly. GP visit every week and staff update me with all the updates. The overall standard of the home is very good, it's

a very clean home, with no smell. I'm very happy to recommend Meadows Court to anyone looking for a care home for a loved one.

Reply from Kelly Doyle, Marketing and Employee Engagement Manager at Meadow's Court

Thank you so much for your kind words, it really means a lot to us. We know how important it is to feel confident that your loved one is well cared for and I'm so pleased to hear that you feel welcome and kept informed. That's exactly what we want for every family here.Our team works hard to make Meadows Court feel like home, so hearing that you've noticed the warmth, cleanliness and level of care makes us really proud. It's wonderful to know that would recommend us and I will ensure this is passed onto our team as they will be delighted to read your kind words.If there's ever anything you need, please don't hesitate to reach out.

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Review of
Meadow's Court
from K M (Granddaughter of Resident) published on 19 February 2025

Submitted via Website • Report

Overall Experience

My family were so worried when we realised my grandma had to go into care due her dementia, but Meadows Court have been absolutely incredible. They have taken such wonderful care of my grandma and have taken a huge weight off my mum and her sibling's shoulders. My grandma is happy, well fed and has

such attentive care every day.

Reply from Kelly Doyle, Marketing and Employee Engagement Manager at Meadow's Court

Thank you so much for your lovely review. We know how tough it can be when a loved one moves into care, so it really means a lot to hear that your grandma is happy and well looked after at Meadows Court. Our team truly cares about every resident and we're so glad we've been able to support your grandma and bring your family some peace of mind. It's a privilege to care for her and we love having her as part of our Meadows Court family. If there's ever anything you need, we're always here. Thanks again for your kind words they've really made our day!

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Review of
Meadow's Court
from Hayley W (Daughter of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience

My mum moved in December 2024, all the staff were friendly and treated her with care. Unfortunately, Mum passed away recently but they showed her so much care in her last days and also showed the same to me and my sister.

Reply from Kelly Doyle, Marketing and Employee Engagement Manager at Meadow's Court

Thank you so much for sharing these kind words during such a difficult time. We are deeply sorry for your loss. It was truly our privilege to have cared for your mum and to support you and your sister during her final days. We're glad to hear that our team was able to provide comfort and care to your mum and to your family when it mattered most. Your feedback means a lot to us, and we will be sure to pass on your appreciation to our staff. Please know that our thoughts are with you and your family.

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Review of
Meadow's Court
from Jill W (Sister of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience

My relative is very happy in this home.
The staff are always willing to discuss matters and are always professional and helpful.
I have visited other care homes and this care home outshines them all.
There are good activities which are varied and something for all residents to take part in and enjoy.
There

are also good links with the local community.
I have peace of mind that my relative is well cared for.

Reply from Kelly Doyle, Marketing and Employee Engagement Manager at Meadow's Court

Thank you for your kind words. We're so pleased to hear that your relative is happy and well cared for. Our team always strives to provide a welcoming and supportive environment, so it's great to know that you've had such a positive experience. It's also wonderful to hear that the activities and local community connections are making a difference, as these play an important role in our residents' wellbeing. Your feedback is really appreciated and we're always here if you ever need anything.

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Review of
Meadow's Court
from Z D (Granddaughter of Resident) published on 28 January 2025

Submitted via Postal Card • Report

Overall Experience

Very happy so far with Grandma's care.

Reply from Kelly Doyle, Marketing and Employee Engagement Manager at Meadow's Court

Thank you so much for taking the time to share your kind words about your grandmother's care. We are delighted to hear that you are very happy with the care and support she is receiving. It means a great deal to us that families feel confident and reassured about their loved one's well-being. If you ever have any questions, suggestions, or specific feedback, please don't hesitate to reach out. We are always here to listen and support your family.

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Review of
Spencefield Grange
from Tony M (Son of Resident) published on 23 January 2025

Submitted via Postal Card • Report

Overall Experience

My mother received the most excellent care and attention during her residency. The staff were caring, patient, attentive and treated her with the utmost dignity. She was well looked after and loved all the way until her passing. During her last few days the staff went above and beyond to ensure she

was comfortable and well cared for which made her passing a peaceful one.

Reply from Kelly Doyle, Marketing and Employee Engagement Manager at Spencefield Grange

Thank you for sharing such kind and thoughtful words. It truly means so much to us to know that your mum felt cared for, respected, and loved throughout her time with us. Supporting her and your family, during her final days was a privilege, and we're so glad to hear that we were able to help make her passing peaceful and comfortable.I'll make sure to share your message with the team, it will mean so much to them to know they made a difference for your mum and your family during such an emotional time. Please don't hesitate to reach out if there's anything you need or if you'd just like to stay in touch.

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Review of
Meadow's Court
from M W (Son of Resident) published on 23 January 2025

Submitted via Website • Report

Overall Experience

My mum was only with Meadow's Court for a short time before her death. All staff were friendly and supportive and showed Mum the respect and care she needed even through her final hours.
The staff were all fantastic with us too and other family members.
Always made us feel welcome whilst visiting

even letting us take the dogs to visit mum as the dogs were her babies.

Reply from Kelly Doyle, Marketing and Employee Engagement Manager at Meadow's Court

Thank you so much for taking the time to share this. It really means a lot to us to hear that your mum felt cared for and respected, especially in her final days. We're glad you and your family felt welcomed and allowing her dogs to visit was an easy decision they were clearly so special to her, and we know how much comfort those visits can bring. I'll make sure to share your lovely comments with the team. If there's ever anything we can do or if you'd just like to stay in touch you are always welcome to get in touch with us or pop in for a visit.

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Review of
Meadow's Court
from H C (Friend of Resident) published on 15 November 2024

Submitted via Postal Card • Report

Overall Experience

I went to visit my friend. She was in good spirits. The option was there to check her eyes. Hopefully, she will have new glasses soon. She seems well cared for at the home. The staff are very nice.

Reply from Kelly Doyle, Marketing and Employee Engagement Manager at Meadow's Court

Thank you for taking the time to share your experience. It's lovely to hear that your friend was in good spirits during your visit. Ensuring residents have access to the care and support they need, including things like eye checks, is so important to us and we're glad this was arranged for her. It's also great to hear that she is well cared for and that you found our staff welcoming. We really appreciate your kind words.

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Review of
Meadow's Court
from I W (Daughter of Resident) published on 25 October 2024

Submitted via Website • Report

Overall Experience

My mum has been a resident since July this year, she has taken a little time to feel at home. All the staff have been very friendly and helpful, we joined Mum at lunch today, the meals are very tasty and enough for the residents, they are able to have a drink and snack at any time. The home is very

clean, fresh and tidy, mum is quite happy there and feels quite at home we speak to a few residents who are very friendly.

Reply from Kelly Doyle, Marketing and Employee Engagement Manager at Meadow's Court

Thank you for sharing your experience with us! We recognise that adjusting to a new environment can take time and we're delighted to hear that your mum has settled in so well. It's wonderful that you were able to join her for lunch and experience the meals we provide, our kitchen team takes great pride in providing delicious meals. Our staff are dedicated to creating a homely atmosphere for all of our residents and I will be sure to pass on your kind words to them.

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Review of
Meadow's Court
from T S (Niece of Resident) published on 25 October 2024

Submitted via Website • Report

Overall Experience

My aunt moved to Meadows Court Care Home this year, she is very happy with the care she is receiving. The home has so many different activities to keep everyone entertained. Any time I visit she has her nails done and looks very presentable.
The food is delicious, all meals are home-cooked.
The staff

is hardworking and kind, they always take the time to come and speak to us and give updates. The home manager is available to speak to us if we have any questions.
Thank you Meadows Court.

Reply from Kelly Doyle, Marketing and Employee Engagement Manager at Meadow's Court

We are delighted to hear that your aunt is happy with the care she is receiving at Meadows Court Care Home. It's wonderful to hear that she enjoys the range of activities we offer, our activities coordinator is always coming up with new ideas to keep our residents engaged and is truly passionate about her role. We take pride in our freshly prepared meals and it's gratifying to know that you enjoy them as well. Your kind words about our staff are greatly appreciated and I will make sure to pass them on to the team.

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Review of
Meadow's Court
from Sheila W (Friend of Resident) published on 23 October 2024

Submitted via Postal Card • Report

Overall Experience

My friend was looked after very well for the first three of her four-week stay. She has dementia and can be stubborn. She fell out of bed and I was told that there were no injuries. The manager was on holiday for that last week of her stay and the care was reduced greatly. When I took her home she had

a large wound on her right knee, a cut on her left shin where the bone was exposed and both heels were necrotic. Her clothes had all disappeared and she came home wearing someone else's clothes. Unfortunately, she is now at end of life.

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Review of
Meadow's Court
from C H (Daughter of Resident) published on 16 October 2024

Submitted via Postal Card • Report

Overall Experience

Meadow's Court seems a nice place to live. Staff are all very friendly and helpful, they work very hard but always have time for a chat. Food looks lovely and very nice menus. Well done to all staff.

Reply from Kelly Doyle, Marketing and Employee Engagement Manager at Meadow's Court

Thank you for taking the time to review our home. It really means a lot to our team to know that their hard work is noticed and appreciated, they will be delighted to hear this. Our kitchen team puts a lot of effort into creating delicious meals and it's wonderful to hear that you're finding the menus appealing. If you have any favourite dishes or suggestions, we'd love to hear them.

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Review of
Meadow's Court
from M G (Son of Resident) published on 18 September 2024

Submitted via Postal Card • Report

Overall Experience

My mother was 90 at the time. Went into the care home at the end of May. It took her a couple of weeks to get used to home but she really enjoys it at the home now. She likes the food. She has 3 meals a day now, previously only eating two when she lived on her own. She finds all the staff very friendly

and likes talking to them. Myself I found the staff friendly and I find it is very clean and doesn't smell as opposed to the home my dad was in.

Reply from Kelly Doyle, Marketing and Employee Engagement at Meadow's Court

Thank you so much for sharing your experience with us. We are really happy to hear that your mother has settled in and is enjoying her time here and that she is enjoying the food. It's great to hear she's connecting with our staff, as we always aim to create a friendly and supportive environment. Your feedback about the cleanliness and atmosphere means a lot to us. We know how important it is to feel comfortable and at ease, both for residents and their families. If there's ever anything we can do to make your mother's experience even better, don't hesitate to let us know.

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Review of
Meadow's Court
from C L (Niece of Resident) published on 23 August 2024

Submitted via Postal Card • Report

Overall Experience

Since in new ownership the home has much improved. It is cleaner, the previous 'urinal' smell has now gone shortly after new owners took over. Thank you for giving the home an uplift. The rooms look a bit tired but appear comfortable. The staff are welcoming and kind. Thank you for your hard work.

Reply from Kelly Doyle, Marketing and Employee Engagement Manager at Meadow's Court

It's fantastic to hear that you've noticed improvements in our home. Our team is dedicated to creating a clean and inviting environment, so it's great to know that the changes have made a difference. We're aware of the need for updates to some of our rooms and are actively working on further improvements. I will ensure your comments are passed over to our team as they will be delighted to hear that their hard work does not go unnoticed.

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Review of
Meadow's Court
from Robert N (Son of Resident) published on 2 August 2024

Submitted via Postal Card • Report

Overall Experience

Very good overall. The only problem, which I don't think can be resolved, is that they have to wait a long time to go to the toilet due to all wanting to go at the same time. Also some have to use a hoist. Activities are great and they have time for each person. Very good!

Reply from Kelly Doyle, Marketing and Employee Engagement Manager at Meadow's Court

Thank you for your feedback. I'm really glad to hear that you've had a positive overall experience and that you enjoy the activities and the time our staff takes with each resident. I understand your concern about the wait times for the bathroom, especially when many residents need assistance at the same time. While it's a challenge we're aware of, we're constantly looking for ways to improve the flow and ensure everyone's needs are met as efficiently as possible. Receiving reviews from family members are really important to us and if you have any further feedback or thoughts please let us know.

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Review of
Meadow's Court
from C S (Husband of Resident) published on 29 July 2024

Submitted via Postal Card • Report

Overall Experience

Happy with staff.

Reply from Kelly Doyle, Marketing and Employee Engagement at Meadow's Court

Thank you so much for your wonderful review and for awarding us a full five stars across all categories! We are thrilled to hear that you are happy with our staff and the overall experience at our care home. Our team is dedicated to providing the best possible care and environment and they will be delighted to see your feedback. Thank you again for taking the time to share your experience as it is incredibly important to us.

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Review of
Meadow's Court
from G S (Brother of Resident) published on 23 July 2024

Submitted via Postal Card • Report

Overall Experience

The staff are nice and friendly. My sister gets on well with them.

Reply from Kelly Doyle, Marketing and Employee Engagement Manager at Meadow's Court

I'm so glad to hear that your sister is getting along well with our staff. We team pride ourselves on creating a friendly and welcoming atmosphere, and it's wonderful to know that she feels comfortable here. If you ever have any more feedback or if there's anything we can do to make her experience even better, please don't hesitate to reach out.

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Review of
Meadow's Court
from J H (Daughter of Resident) published on 10 July 2024

Submitted via Postal Card • Report

Overall Experience

When I visited my mum on Thursday, 20th June, 2024, it was a very hot and sunny day, and I expected to find a fan in my mum's room, but there wasn't. My mum was saying that she was hot, despite both windows being open, so I had to go and ask for a fan to be put into my mum's room. It had been stated

on the TV that it was going to be hot today and the day to follow, so I thought that fans would be put into the residents' rooms ready for this hot weather. Also on this visit, I found my mum to have sick all on her blouse she was wearing and sick all down the bed sheet; I don't know how long she had been like this for.

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Review of
Meadow's Court
from M R (Brother of Resident) published on 10 July 2024

Submitted via Postal Card • Report

Overall Experience

I found the staff to be very helpful and caring to my sister and to myself. It was nice to see the residents playing games and interacting instead of just sitting there.
The residents are able to walk around the home and go out into a secure garden.
The home itself is situated in a nice, quiet part

of the old Aylestone Village with a park nearby.

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Care Homes Owned by Kirklands Care Ltd in Leicestershire

Kirklands Care Ltd Locations in Leicestershire (2)

Kirklands Care Ltd Reviews in Leicestershire (157)

Spencefield Grange

Meadow's Court

Meadow's Court

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Meadow's Court

Meadow's Court

Spencefield Grange

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