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Care Homes Owned by QH Ifield Park Care Home Ltd

  • Care Homes Owned by QH Ifield Park Care Home Ltd
QH Ifield Park Care Home supports people in friendly, compassionate care homes.

Care home residents receive the care they need in a welcoming, social home.

Trained staff give people care with dignity and respect.

QH Ifield Park Care Home Ltd Locations (2)

 

2 Care Homes owned by QH Ifield Park Care Home Ltd

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Ellwood Place Dementia Care Home

Ifield Park, Rusper Road, Crawley RH11 0JE 

7.9 3 reviews
"There is a happy atmosphere in Elwood. I am always made welcome by the carers. I have been visiting for 5 years. The relationship between…"   Read all 3 reviews
Location Type Care Home

Ellwood Place is a recently refurbished, elegant care home located in the heart of Crawley, West Sussex, providing residential dementia care. Set within 3.5 acres of beautifully landscaped private gardens, the home offers a peaceful and secure environment… Read more about Ellwood Place Dementia Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 30 Rooms from £1,250 / week
Woodroffe Benton House

Ifield Park, Rusper Road, Crawley RH11 0JE 

9 reviews
"Excellent care staff, engaging residents in all activities. Made to feel very welcome on my great gran's 100th birthday. It was truly an…"   Read all 9 reviews
Location Type Care Home

Woodroffe Benton House is a residential care home located in Crawley, West Sussex. Established in 1954, this privately owned home offers a friendly and caring environment for up to 24 residents, each residing in their own private en-suite room. Set… Read more about Woodroffe Benton House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 35 Rooms from £1,250 / week

QH Ifield Park Care Home Ltd Reviews (12)

Reviews Posted for members of QH Ifield Park Care Home Ltd

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Review of

Ellwood Place Dementia Care Home

from P W (Friend of Resident) published on 22 November 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

There is a happy atmosphere in Elwood. I am always made welcome by the carers. I have been visiting for 5 years. The relationship between the carers and the residents is very good, warm, helpful and affectionate.

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Review of

Ellwood Place Dementia Care Home

from R S (Daughter of Resident) published on 6 November 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The carers are always cheerful and attentive to the residents. Mum is cared for well and is clean and tidy. If any issues arise, one of the seniors contacts me to keep me updated and explain the situation in a clear manner, but always with thought to the interests of both the resident and her family.
I have the freedom to visit Mum at any time or to phone and get an update about her at any time.
I am very happy with delegating my mum's care to Ellwood Place.

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Review of

Woodroffe Benton House

from Anita B (Friend of Resident) published on 18 October 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Have not had many problems - my only concern is some of my friend's clothes seem to go missing - he wears items that are not his - clothes are kept clean by laundry. Most of the staff are friendly and helpful. Some days are not good for visiting. Soft menu food does not seem to vary - can be boring.
My friend is happy there - it is hard to get to as I don't drive and am disabled myself - can only visit every other week. Covid regulations have been well maintained.

Reply from Tanya Surtees, HR Administrator at Woodroffe Benton House

Thank you for your review, we really appreciate it. We are pleased that your friend is happy at Ifield Park. We are sorry to hear that you have concerns your friend is wearing clothing not belonging to him and his clothes are going missing. We have looked into this, as we were not aware of your concerns prior to this review. All our residents' clothing is clearly labelled, and we take considerable care to ensure they have their own items of clothing only. Your friend accepted the offer of some donated clothing and we believe that these are the clothes that you are referring to. Your friend has full capacity and can make decisions regarding this. I hope this alleviates your concerns. All our menus change with the seasons and are nutritious and well-balanced. We have options that our residents can choose from daily and encourage them to choose a variety. If you have any further concerns, please speak with a member of staff during your visit and they will look into them immediately.


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Review of

Woodroffe Benton House

from Charlotte M (Great-granddaughter of Resident) published on 6 October 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care staff, engaging residents in all activities. Made to feel very welcome on my great gran's 100th birthday. It was truly an amazing day. Thank you.

Reply from Tanya Surtees, HR Administrator at Woodroffe Benton House

Thank you for such a lovely review, we really appreciate it. So glad you all enjoyed your great-gran's 100th birthday. Such a huge, happy occasion and so lovely that all her family were able to celebrate with her.


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Review of

Woodroffe Benton House

from Michael R (Relative of Resident) published on 6 October 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Came here for my wife's nan's 100th birthday. Fantastic experience, super staff, best care home I have ever visited. Couldn't fault anything.

Reply from Tanya Surtees, Personnel Administrator & PA to CEO at Woodroffe Benton House

Thank you so much for writing such lovely words, we really appreciate them. We aspire to make all our residents and family and friends feel at home and welcome here. It was such a wonderful day, with fun and laughter had by all.


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Review of

Woodroffe Benton House

from Sarah P (Granddaughter of Resident) published on 6 October 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care provided is excellent, the most wonderful, amazing and caring staff from management to care staff. We visited for my grandmother's 100th birthday, all my grandmother's family have been made so welcome, they have made a special day wonderful. I will never forget the kindness shown today, wonderful
memories. Thank you.

Reply from Tanya Surtees, HR Administrator at Woodroffe Benton House

Thank you for taking the time to leave us such a lovely, kind review, we really appreciate it. We always love to welcome family and friends of our relatives. Especially on memory-making events like a birthday and when it’s a 100th birthday, it’s even more of a special occasion!


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Review of

Woodroffe Benton House

from Patrick K (Son of Resident) published on 5 September 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Ifield Park Care Home (Woodroffe Benton House) have supported, reassured and cared for my mother over the last two years. The frightening transition of losing her memory has been kindly supported. The Covid-19 experience facilitated visiting when possible and recognised the benefit of familial social
interaction to individuals with memory impairment. The staff are kind, caring and positive in their behaviour. I have been very impressed with their care of my mother.

Reply from Tanya Surtees, Personnel Administrator & PA to CEO at Woodroffe Benton House

Thank you so much for taking the time to write such a lovely review. We really appreciate it. We understand that residents' needs change as time goes on and those changes can be scary for both the family and their loved ones. We adapt and change our support to reflect each resident's needs as they change and we always provide this with care and understanding. We are so happy to hear that you are impressed with the care that your mother has received. Thank you.


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Review of

Woodroffe Benton House

from C T (Daughter of Resident) published on 5 September 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has only been at the care home for a few months and what a massive difference already. The staff are friendly and it really feels like a family environment. Staff communication is great. We as a family are happy with the service provided.

Reply from Tanya Surtees, HR Administrator at Woodroffe Benton House

Thank you for such a lovely review. We really appreciate it. We understand the first few months are always a worrying time for family, so communication is key to putting your mind at rest. We are so happy that Mum has settled in well and that you have seen such positive changes.


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Review of

Woodroffe Benton House

from Sue D (Daughter of Resident) published on 4 September 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to take this opportunity to express our appreciation for the excellent care shown to our mum during the time she was at Ifield Park in Woodrolfe Benton House. This was of particular note in her end of life care where her increasing needs were attended to with the upmost kindness and compassion.
As a family, we too felt looked after and supported. We send a huge thank you to all the staff who have helped our mum over the last 2 years.

Reply from Tanya Surtees, Personnel Administrator & PA to CEO at Woodroffe Benton House

Thank you so much for your lovely, kind review and for taking the time to write this. We really appreciate it. We strive to provide the best care for our residents at the end of their lives. We consider what matters most to them and to their family. We give support, comfort and care to enable them to pass in the most peaceful and comfortable way. We are glad you felt supported too, this is always our aim. Thank you.


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Review of

Ellwood Place Dementia Care Home

from J S (Daughter of Resident) published on 3 August 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Ellwood for around 3 years. I was really worried about my mum going into a care home but I didn't need to worry. The overall experience has been really positive. The home is like a big family. The staff show exceptional kindness and are very patient and caring. The residents are always
involved in some sort of activity. The activity staff are exceptional. All the staff are always friendly and cheerful despite what must be a very difficult job.

Reply from Tanya Surtees, Personnel Administrator & PA to CEO at Ellwood Place Dementia Care Home

Thank you for such a lovely review, we really appreciate it. It is such an anxious time when loved ones need the 24/7 care of a home and the decision has to be made. We try to provide a relaxed and comfortable transition from their home to ours. We believe in having fun and our activities team are exceptional! Thank you.


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Review of

Woodroffe Benton House

from J B (Daughter of Resident) published on 1 August 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was quite worried about finding the right care home for my mother, but I needn’t have been. My mother is very happy there and well cared for, which is the important thing. She always says how good the food is. The staff work very hard and are very friendly and welcoming.

Reply from Tanya Surtees, HR Administrator at Woodroffe Benton House

Thank you for taking the time to leave us such a lovely review, we really appreciate it. We strive to support both the families and their loved ones, working with and involving you as much as possible, as we know it is such a difficult decision to make and we are so pleased you feel assured you made the right one.


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Review of

Woodroffe Benton House

from Shirley P (Daughter of Resident) published on 1 August 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was unwell and I received a call from the staff to advise me of Mum being poorly. I went straight to the home and they were so helpful and caring for both Mum and myself, nothing was too much trouble. They were all so helpful, it put my mind at ease to know that my mum was being so well looked
after and notifying me at all times they were amazing. Thank you to all.

Reply from Tanya Surtees, HR Administrator at Woodroffe Benton House

Thank you so much for your lovely words. We appreciate you taking the time to review us.
We absolutely love having your mum with us, all the staff in Woodroffe Benton say she is a joy to care for.


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Awards / Recognitions (0)

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Frequently Asked Questions about QH Ifield Park Care Home Ltd

How many Care Homes does QH Ifield Park Care Home Ltd own?

QH Ifield Park Care Home Ltd own 2 Care Homes.

Which QH Ifield Park Care Home Ltd Care Homes have the highest review score?

Ellwood Place Dementia Care Home & Woodroffe Benton House have the highest review score.
QH Ifield Park Care Home Ltd in West Sussex

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