Bayswood Care Group in Leicestershire | 1 Care Home

Review of
Dane View Care Home with Nursing
from S R (Friend of Resident) published on 1 July 2024

Submitted via Website • Report

Overall Experience

I visited my friend today. I was in the home for 90 minutes and during that time I met several caregivers. Every single person I met was kind and gentle. My friend is well cared for, her room is perfectly clean and I am relieved that she is there being looked after so well. My thanks go to everyone

who works there ensuring the well-being of the residents.

Reply from Rebecca Thompson, Manager at Dane View Care Home with Nursing

Thank you for your kind review. We are committed to making the lives of our lovely Residents a happy one. We are currently enhancing our Activities and Life Enrichment team, and exciting times ahead. Once again thank you for your lovely words, the team will be delighted, We look forward to seeing you again soon.

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Review of
Dane View Care Home with Nursing
from Susan S (Wife of Resident) published on 30 April 2024

Submitted via Postal Card • Report

Overall Experience

Care of service users is given with love and care. Residents are looked after with dignity as a top priority. Meals are top quality and the rooms are clean and spacious.
It's very reassuring to have permanent nursing staff as part of the care team. All carers are trained to a high standard.
I'm so

pleased and relieved in the knowledge that my husband is loved and cared for by the staff at Dane View Care Home.

Reply from Rebecca Thompson, Manager at Dane View Care Home with Nursing

Thank you for your lovely kind review. We are continuously looking to improve the service we provide, permanent team members are effective in planning and delivering quality care, recruiting and training our own team has been one of the priorities, I am thrilled to see this reflected within your review. Your words will mean the world to all the team, they work very hard to make people feel loved and cared for. Thank you for your continuous support to the home, its residents and team members. Again thank you for your kind words.

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Review of
Dane View Care Home with Nursing
from K E (Mother of Resident) published on 26 April 2024

Submitted via Postal Card • Report

Overall Experience

The home is very caring and the staff are wonderful including management. It is well run with good communication and loads of care are great. The premises are as clean as they can be, and the rooms are very adequate. Training is given regularly and the staff are approachable and try to engage in activities

as much as possible with service users, the best facilities and staff from those we have used in our experience.

Reply from Rebecca Thompson, Manager at Dane View Care Home with Nursing

Thank you for your review. It is always appreciated to read reviews which highlight we are working hard to meet all those who live and visit Dane View. We thank you all for your continued support and valued input to drive further improvements at Dane View Care Home. I will pass on this lovely review to the team who will be delighted, your lovely kind words will leave a lasting impact on the team, thank you once again.

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Review of
Dane View Care Home with Nursing
from S D (Daughter of Resident) published on 23 April 2024

Submitted via Website • Report

Overall Experience

My mum was moved to the care home at very short notice. The staff made my Mum so welcome. Her room was all prepared beautifully and everything had been thought about including some flowers. All the staff came and introduced themselves to us and Mum. On what was a very traumatic evening I left feeling

Mum was in safe hands.
It is still early days but the help and support we have received has been amazing. I feel my mum will be well looked after whilst navigating this journey.

Reply from Rebecca Thompson, Manager at Dane View Care Home with Nursing

Thank you for your kind words and lovely review. Sometimes the unexpected happens, it is with great pride that our team pull together to welcome a beautiful flower into our already blooming garden. I will share this feedback with the team who will be delighted.

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Review of
Dane View Care Home with Nursing
from C M (Daughter of Resident) published on 18 April 2024

Submitted via Website • Report

Overall Experience

My Mum entered this care home in February-April 2024 after a fall at home and hospital care. When I entered this care home without an appointment to see what it was like, I was amazed, it was clean, tidy a buzzing atmosphere of happiness, the staff all greeted me as if they’d known me for months, it

was such a friendly atmosphere and everybody who works there took time to get to know my Mum and her needs. With being blind and not being able to stand or walk, this became quite a worrying time for my Mum. But with care and attention from each member of staff, she soon became comfortable and happy with each of them. The care is the best care I have known within the care home system, my Mum has been in several for respite over the last few years and this care Home to me is outstanding. All members of staff would take time to talk and listen I wasn’t just another relative entering to visit, they always made me feel welcome and I cannot recommend this care home enough.

Reply from Rebecca Thompson, Manager at Dane View Care Home with Nursing

Thank you for your lovely kind review, it was our pleasure to give Mum a home when she needed the care and support. Our care team works very hard to ensure that everyone is treated with kindness. I am very proud to have such a dedicated team at Dane View Care Home. I will share this review with the team who will be delighted. Thank you for taking the time to review our service, feedback is always encouraged for us to continuously review and improve our service.

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Review of
Dane View Care Home with Nursing
from B D (Mother-in-law of Resident) published on 11 April 2024

Submitted via Postal Card • Report

Overall Experience

I find the home, staff, and food excellent. Very helpful and kind to residents.

Reply from Rebecca Thompson, Manager at Dane View Care Home with Nursing

Thank you for your lovely kind words, I will feed this back to the Team. The whole team has kindness at the heart of all they do for our lovely Residents.

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Review of
Dane View Care Home with Nursing
from Sue C (Daughter of Resident) published on 21 March 2024

Submitted via Postal Card • Report

Overall Experience

My mum has been a resident at Dane View for over 4 years now Although she took a long time to settle, she seems happy and comfortable now. The standard of care meets my mum's needs. My mum has built up a good rapport with the majority of staff here. Staff are friendly and helpful although their response

time could be better at times. I currently have no issues with my mum's care. I would recommend taking residents out in the grounds more often.

Reply from Rebecca Thompson, Manager at Dane View Care Home with Nursing

Thank you for your review of our home and lovely kind words. We will take on board your suggestion of accessing the garden, the gardening club are currently very busy planting seeds and developing allotment space to grow our very own vegetables, watch this space for exciting activities planned within the grounds of the home.

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Review of
Dane View Care Home with Nursing
from N J (Wife of Resident) published on 3 October 2023

Submitted via Website • Report

Overall Experience

My husband transferred to the Butterfly Unit at Dane View in December 2022. All the staff made him feel very welcome and comfortable giving him space to adjust to his new surroundings. The staff have been so patient and caring with him, building his trust with them, has enabled him to engage positively

and for them to care for all his needs. The staff are always willing to talk to me particularly when I need a shoulder to cry on and talk to me about my husband's day and activities. They make sure his changing needs are assessed continuously so that they are providing the best possible care at all times. The home manager recently allowed me to use a room at the home so we could celebrate my husband’s birthday with family and friends, this was so appreciated. The staff are always willing to go the extra mile to support my husband and our family. Thank you to the manager and all the staff particularly in the Butterfly Unit.

Reply from Rebecca Thompson, Home Manager at Dane View Care Home with Nursing

Thank you very much for your kind review. We appreciate that it is an exceptionally difficult time for you. Seeing the love of your life being affected in such cruel fashion is difficult to understand for most people. At Dane View, we are building a specialist team who understand the nuances of dementia and can support both residents and their loved ones with compassion. It means a lot to the team that you recognise their support and they will always be there for you.

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Review of
Dane View Care Home with Nursing
from Patricia C (Wife of Resident) published on 11 September 2023

Submitted via Postal Card • Report

Overall Experience

My husband arrived to a very warm welcome, as did I. His room is very spacious with plenty of storage and an en suite. The staff are very helpful and caring, nothing is too much trouble. The management again are very helpful and they are a hands on management team, they do not just stay in the office.

I would say, all in all, this care home is excellent and very well managed.

Reply from Rebecca Thompson, Group Marketing Manager at Dane View Care Home with Nursing

Thank you so much for your kind words, which mean a lot to my team. As part of the settling in process please bring in some more of your husband's cherished items and pictures so we can continue to make his room as homely and familiar as possible. We look forward to your next visit.

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Review of
Dane View Care Home with Nursing
from D G (Niece of Resident) published on 15 May 2023

Submitted via Postal Card • Report

Overall Experience

My auntie has Alzheimer's and is 98. She has been treated with dignity and respect. The staff have been accommodating when we visit (especially as we are two hours away) my cousin visits weekly. We have been kept informed of her condition at all times (especially during end-of-life care). Whilst her

room is adequate, en suite facilities would be helpful. My auntie has been happy here and loves the staff she feels secure and safe.

Reply from Rebecca Thompson, Home Manager at Dane View Care Home with Nursing

Thank you for your kind review during this difficult time for you and your family. We endeavour to offer end of life care in a compassionate way, taking into account the wishes of families. Your comments are certainly appreciated. I'm sorry that we cannot offer one of our en suite rooms at the moment, as we are near to capacity and those rooms are currently taken.

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Review of
Dane View Care Home with Nursing
from T J (Daughter of Resident) published on 12 April 2023

Submitted via Postal Card • Report

Overall Experience

My mum moved to Dane View from a previous home in October 2022 and her care has been really good, she mixes with other residents everyday. She is well looked after, the staff are all friendly. The home is always clean and tidy.

Reply from Rebecca Thompson, Home Manager at Dane View Care Home with Nursing

Thank you for taking the time to write this lovely review. We are pleased your daughter has settled in so well and is already making friends. Keep letting us know how things are going. The management team are always available, should you need us.

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Review of
Dane View Care Home with Nursing
from L F (Relative of Resident) published on 26 May 2022

Submitted via Postal Card • Report

Overall Experience

The management and all the staff, including cleaners to the nurses, were fantastic. They all treated my relative with dignity and respect, they were kind and nothing was too much trouble. They all made her feel as at home as possible and right up to the end of her life were fantastic. I would recommend

Dane View, especially for end of life care, highly.

Reply from Kelly Farrington, Group Marketing Manager at Dane View Care Home with Nursing

We are sorry for your loss and thank you for posting such a lovely review at what must have been such a difficult time for you. It is our pleasure to treat residents nearing the end with the dignity and compassion their lives deserve.

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Review of
Dane View Care Home with Nursing
from Bernadette C (Daughter of Resident) published on 23 March 2022

Submitted via Website • Report

Overall Experience

I really think this is a beautiful home with lovely staff. The staff are very chatty, which is really good and nice. I spoke to the manager who was so helpful and so lovely, sorted things out as soon as possible for my mum. My mum is happier there than the other home she was in, so thank you to the

staff and manager for looking after my mum so well.

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Review of
Dane View Care Home with Nursing
from Andrew A (Son of Resident) published on 5 November 2021

Submitted via Postal Card • Report

Overall Experience

My mum was taken into Dane View in November 2020. The care she has received has been exemplary. She was treated with respect, kindness and dignity until her last day. Management and staff always attentive, easy to talk to and friendly. Thank you to all.

Reply from Rebecca Thompson, Registered Manager at Dane View Care Home with Nursing

Thank you for your kind words; it was our pleasure to have had the opportunity to care for and get to know a truly special lady and loving supportive family.

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Review of
Dane View Care Home with Nursing
from Sarah P (Daughter of Resident) published on 26 August 2021

Submitted via Postal Card • Report

Overall Experience

We placed Mum in a care home when her dementia became so advanced she needed full-time care. Mum lived at Dane View Care Home in Leicester for over two years and my brother and I could not have been happier with our choice and would highly recommend Dane View to friends and family. I can't praise the

staff highly enough, they have been absolutely amazing, so patient and caring with Mum and supportive of the family. On top of this, the home is always spotless which was very important to Mum.

Reply from Rebecca Thompson, Registered Manager at Dane View Care Home with Nursing

Thank you for your kind review, it has been our absolute pleasure to have the privilege to get to know yourselves and Mum during her time at Dane View.

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Review of
Dane View Care Home with Nursing
from Stephen T (Son of Resident) published on 22 March 2021

Submitted via Postal Card • Report

Overall Experience

Mum has been at Dane View since August 2020 as in most cases like ours we were unsure where would be the best place for her care and well-being, for her early-stage dementia. We have been so pleased with our choice, as the staff and especially the management has given mum the upmost care possible 24/7.

Dane View is a wonderful care home, well equipped and a fantastic place where we know mum is extremely happy.

Reply from Rebecca Thompson, Registered Manager at Dane View Care Home with Nursing

Thank you for your lovely comments. We also agree that mum appears to have settled in well and made some lovely new friends.

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Review of
Dane View Care Home with Nursing
from Lorna N (Stepdaughter of Resident) published on 6 January 2021

Submitted via Postal Card • Report

Overall Experience

It has been a challenging time for both staff and residents but they have come through with flying colours - and no covid 19. An achievement in itself. This reflects the care and attention to the safety of everyone. My stepmother has been so well looked after and the staff couldn't have done more for

her. She was, like the other residents, treated like a member of a large, caring family. Sadly she died recently but they were with her and looked out for her always.

Reply from Rebecca Thompson, Registered Manager at Dane View Care Home with Nursing

Thank you for the lovely review, it was our pleasure in caring for you lovely stepmother. Happy New Year to you and your family.

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Review of
Dane View Care Home with Nursing
from Vikki G (Daughter of Resident) published on 17 June 2020

Submitted via Website • Report

Overall Experience

My mum was end-of-life at Dane View, and the dignity, care and respect she received were second to none. The carers and nurses went the extra mile giving her a bouquet of flowers for her room in her final hours. They showed us both so much love and kindness, they were like a family to us both when mine

couldn’t be with me, and I can never thank them enough. They continue to care for my dad who has suffered a breakdown on top of his dementia due to my mums passing; they could have not received better care and thoroughly recommend the entire staff at Dane view.

Reply from Rebecca Thompson, Registered Manager at Dane View Care Home with Nursing

Thank you for your lovely review. It was our pleasure to have had the opportunity to look after your mum during her last few months, what an incredible brave lady. We are all committed to deliver excellent care to you all. We will continue to give dad all the support he requires during this difficult time. I will pass onto the staff your kind words.

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Review of
Dane View Care Home with Nursing
from Jon G (Son-in-law of Resident) published on 4 June 2020

Submitted via Website • Report

Overall Experience

What can I say about Dane View and its staff, nothing short of excellent. At a particularly dark time, when both Dad in law (dementia), and Mum in Law (terminal cancer/complications from) both had to be placed in care at the same time, Dane View accepted and placed them where they could be together,

in great rooms. Mum received wonderful care until her sad passing recently, by all staff involved, and Dad continues to receive excellent care. Also, my wife has had continued support and friendship from day one. Great staff, accommodation, food, facilities, activities, a very positive vibe and calming atmosphere – very unlike other care homes we visited. And for saying that Dane View has only recently opened, this really is a great achievement. Thank you! A++++

Reply from Rebecca Thompson, Registered Manager at Dane View Care Home with Nursing

Thank you for your lovely review and kind words. We are fully committed here at Dane View to deliver the best possible care to all. It was our pleasure to get to know your lovely Mother-in-law, this lady touched all our hearts. We will continue to care for your father-in-law just the same. Huge respect to your family and lovely wife. I will pass on your review to the team.

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Review of
Dane View Care Home with Nursing
from Charmaine W (Stepdaughter of Resident) published on 13 February 2020

Submitted via Website • Report

Overall Experience

My stepfather went into Dane View for a short time before he passed away in December. The care and respect of the management and staff was very kind. The nurses looked after him well as he had some complex medical needs which they supported. He had a very calm environment for his short time there and

the cleanliness of his room and the home itself was second to none. Thank you to all the management and staff for your kind care of my stepfather and the support of my mother.

Reply from Rebecca Thompson, Registered Manager at Dane View Care Home with Nursing

Thank you for your kind words. We are pleased your stepfather's stay was comfortable and your experience at Dane View was supportive to the family. I will pass on your lovely comments to the team. A true gentleman.

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Care Home Owned by Bayswood Care Group in Leicestershire

Bayswood Care Group Locations in Leicestershire (1)

Bayswood Care Group Reviews in Leicestershire (33)

Dane View Care Home with Nursing

Dane View Care Home with Nursing

Dane View Care Home with Nursing

Dane View Care Home with Nursing

Dane View Care Home with Nursing

Dane View Care Home with Nursing

Dane View Care Home with Nursing

Dane View Care Home with Nursing

Dane View Care Home with Nursing

Dane View Care Home with Nursing

Dane View Care Home with Nursing

Dane View Care Home with Nursing

Dane View Care Home with Nursing

Dane View Care Home with Nursing

Dane View Care Home with Nursing

Dane View Care Home with Nursing

Dane View Care Home with Nursing

Dane View Care Home with Nursing

Dane View Care Home with Nursing

Dane View Care Home with Nursing

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