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Care Homes Owned by Countrywide Healthcare Ltd in South Yorkshire

  • Care Homes Owned by Countrywide Healthcare Ltd in South Yorkshire

Countrywide Healthcare Ltd Locations in South Yorkshire (2)

 

2 Care Homes owned by Countrywide Healthcare Ltd in South Yorkshire

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Headingley Court Care Home

Headingly Way, Edlington, Doncaster DN12 1SB 

4 reviews
  • Care Provided
  • Nursing
  • Residential
  • Learning Disability
  • Physical Disability
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • 25 Rooms
Headingley Park Care Home

Headingley Way, Edlington, Doncaster DN12 1SB 

7.0 18 reviews
  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 40 Rooms

Countrywide Healthcare Ltd Reviews in South Yorkshire (22)

Reviews Posted for members of Countrywide Healthcare Ltd

Overall Experience

  • 6
  • 10
  • 1
  • 2
  • 1

Date Published

22
0
0
4
18
Review of

Headingley Park Care Home

from Brian B (Son of Resident) published on 31 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was in the care home for 17 months and sadly passed away last week.
I would like to thank the secretary as she welcomed us each time we visited.
The care staff did everything they could to make my mother comfortable.
They took her on trips out to the coast and local garden centres, they
joined her in many activities they had parties and little concerts regularly.
Mum made a very big bond with the care staff and made some very good friends.
The staff was so friendly always wanting to make our drinks and coming in for a friendly chat. I would recommend the care home to anyone.

Reply from Karen Sinclaire, Manager at Headingley Park Care Home

Thank you so much for the lovely comments, Brian, I will pass them on to staff.
It was our pleasure to have looked after your mum, she will be sadly missed.


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Review of

Headingley Park Care Home

from Paul F (Son of Resident) published on 15 November 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My dad is a resident at this care home and my wife once worked here. Recently a new manager has taken over and now is better run etc. Previous manager had a few friends (workers) who were interested in and affected previous inspections (failed last Autumn 2022) last inspection was a pass, last May.
Informed from wife and the inspectors we talked last May. Things are better now since the new manager came in but still have staff short of problems.

Reply from The Manager, Manager at Headingley Park Care Home

Thank you Paul for taking the time to review the home. I cannot comment on the previous management, but I am pleased that you think things are improving within the home. Can I please assure you that we do not have any staff shortages. My door is always open if you have any concerns you would like to discuss.
Kind regards.


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Review of

Headingley Park Care Home

from Charles E (Son of Resident) published on 12 September 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Carers are very caring and patient with all residents and relatives. The care home is constantly kept clean and tidy. I’m full of praise for all they do, my mum is very happy.

Reply from The Manager, Manager at Headingley Park Care Home

Thank you for your lovely comments, I will pass them on to all my staff.
Kind regards


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Review of

Headingley Park Care Home

from R O (Niece of Resident) published on 9 June 2023

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Avoid this home like the plague! My uncle was left in his room, slumped in his chair on the dementia side of the home even though he didn't have dementia. He went into the home mid-Jan 2023 and after several falls (sliding out of the chair) he ended up in the hospital mid-March. Sadly he died a few
weeks later. The difference between the care on the hospital ward and Headingley Park was miles apart, he left the home with long fingernails and stubble. Within days on the hospital ward he was clean and looking his usual self. There were other residents walking into his room all the time, one even got in his bed with him, and his clothes were always missing. I understand there are poorly residents with dementia etc, but my uncle was not one of them and he should never ever have been on that side of the home. I tried on several occasions to speak to the manager (in person and over the phone) but she was always 'busy' and to this day I've never managed to speak with her.

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Review of

Headingley Park Care Home

from L H (Friend of Resident) published on 17 October 2022

Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

What a disappointment that no one from the staff came to my friend's funeral. After being a resident for 2.5 years you'd think someone in management cared enough. No contact since he died, no message of sympathy or support. Every picture tells a story.

Reply from Mel Heaton, Manager at Headingley Park Care Home

We were not informed of the funeral, unfortunately the home is in lock down and staff, although would potentially not have been able to go, would have liked to at least sent flowers but we were not informed of this.


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Review of

Headingley Park Care Home

from C W (Daughter of Resident) published on 6 February 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff in Headingley Park are very caring with my mother and make sure she is well cared for in every way. They are very approachable and eager to help. The cleanliness has improved dramatically and my Mum's room is always clean and tidy. Maybe the only thing that could be done to improve things
is to offer more activities.

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Review of

Headingley Park Care Home

from John M (Son of Resident) published on 18 December 2018

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found, after a short period of time, that my mother, with the care and aid of your experienced staff 24 hours a day, has been able to settle into a daily routine of safe and monitored medication within a warm and secure accommodation block, with like-minded residents in a family circle.
Thank
you Headingley Park residential home

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Review of

Headingley Court Care Home

from David J (Resident) published on 26 November 2018

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When I first came here, I was shy and very nervous but I suffer from depression anyway. I came here when I was 49. I spent my birthday, now I'm 55 and I am settled here now. The staff here and that includes the activities lady are very good. The manager here is very good and she listens to anything
you have to say. The activity lady is excellent, she goes out of her way to help people.

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Review of

Headingley Park Care Home

from Angela P (Daughter of Resident) published on 18 September 2018

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Plus points, first-rate staff. Minus points no activities, no stimulation.

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Review of

Headingley Park Care Home

from David P (Son of Resident) published on 1 August 2018

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mam has settled very well, all staff have been brilliant. My only reservation is the activities. My mam had a short stay at another care home with the same company as Headingley. At that home, they had a person designated to activities. This would improve Headingley raising it to excellent.

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Review of

Headingley Park Care Home

from W C (Nephew of Resident) published on 4 July 2018

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is very clean throughout, decent sized bedrooms. Excellent choice of meals. The carers are excellent and very dedicated to the residents. Couldn't have chosen a better place for my aunt to spend her final years.

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Review of

Headingley Court Care Home

from L M (Daughter of Resident) published on 16 May 2018

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Went to Headingley Court as mom go vascular dementia. All the staff were very friendly and made mom feel at home. The manager was brilliant and sorted everything out for us.


The centre itself is very clean and welcoming. I know mum will enjoy her days here and it felt like it had a good vibe here

also.

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Review of

Headingley Court Care Home

from Barbara B (Respite Resident) published on 11 January 2018

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Enjoyed my stay, be it only a week.
Staff were excellent. Made you very welcome.
Room was cosy and warm.
Will stay there again.
Food very good.

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Review of

Headingley Park Care Home

from M E (Daughter of Resident) published on 13 December 2017

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Headingley Care Home is lovely, the staff are brilliant.

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Review of

Headingley Park Care Home

from David H (Son of Resident) published on 12 December 2017

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident for a month after visiting several homes. We thought Headingley Park suited my mother's needs, the staff are excellent. I am so pleased she came here.

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Review of

Headingley Park Care Home

from D M (Resident) assisted by family/friend published on 7 December 2017

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This has been a joyful experience, making me feel safe and secure around friendly, helpful staff who are kind, caring and dedicated to doing a fantastic job. I have stayed here on respite but am hoping to become a permanent resident as soon as possible.

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Review of

Headingley Park Care Home

from M B (Daughter of Resident) published on 7 December 2017

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This residential care home has lovely, friendly staff who show how dedicated they are to residents and their jobs. They are a pleasure to know that they care and support my mother and the standards of the place is 100%. Nothing that is asked of them is too much trouble.

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Review of

Headingley Park Care Home

from Greg M (Son of Resident) published on 6 December 2017

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Accommodation: always clean and fresh smelling. Rooms and general areas are tidy. Immaculately maintained. Living and dining areas are very well kept.


Food quality: I've visited frequently and I'm delighted that Dad is happy with the plentiful portions and variety of menu. Excellent catering for

his birthday (88th) on 5th November.


Staff/carers: The most important aspect for me is the exceptional staff. The home has a fantastic team of management and carers. All the team are friendly, professional and totally committed to the care of residents. I am fully satisfied with Dad's care and I trust all the team totally.


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Review of

Headingley Park Care Home

from Caroline B (Daughter of Resident) published on 30 October 2017

Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

My father was a resident here and although some of the staff were very attentive and pleasant, I found overall there was a lack of communication from the staff and, at times, they were not easy to approach and could be confrontational and rude.


The laundry system left a lot to be desired and on numerous

occasions, I found my father in other people's clothes, whilst most of his had gone missing. He was left without underwear and socks in his drawers on most of my visits no matter how many times I pointed this out, the general consensus was that I should expect this?


I felt standards of care and cleanliness could have been better and liaison with relatives improved.


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Review of

Headingley Court Care Home

from A M (Daughter of Resident) published on 23 November 2016

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Exceptional staff. I find they deal with all my fathers' needs.

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