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Care Home Owned by Walden Care in Surrey

9.7 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Walden Care in Surrey

Only the locations & reviews in Surrey for Walden Care are showing below.

View the details of all 2 locations (with 83 reviews) owned by Walden Care

Walden Care Locations in Surrey (1)

 

1 Care Home owned by Walden Care in Surrey

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Broome Park Nursing Home

Station Road, Betchworth RH3 7DF 

9.8 42 reviews
"Myself and our family are extremely grateful for the wonderful care given to my husband. When he was admitted to Broome Park he suffered…"   Read all 42 reviews
Location Type Care Home

Broome Park is established as a leading care provider in Surrey providing safe, caring, high quality care to all their residents.   They offer permanent or respite placements and provide nursing care for clients with additional support with activities… Read more about Broome Park Nursing Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 56 Rooms from £1,100 / week

Walden Care Reviews in Surrey (42)

9.7
Walden Care has a Group Review Score of 9.7 (9.722) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Walden Care must have a Review Score.

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Review of

Broome Park Nursing Home

from M H (Wife of Resident) published on 29 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Myself and our family are extremely grateful for the wonderful care given to my husband. When he was admitted to Broome Park he suffered with a brain tumour and coped bravely with the symptoms. Whenever I visited I observed the loving care and nursing administered to him and also to me and our families.
When he died, the night shift staff were sensitive and comforting to me. Thank you for your love and care at such a difficult time for us.

Reply from Lynn Grafham, Regional Director at Broome Park Nursing Home

So many thanks for taking the time to leave a review at such a difficult time for your family. We are pleased we were able to provide comfort and solace for you all.


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Review of

Broome Park Nursing Home

from Ian C (Son of Resident) published on 14 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was very well looked after at Broome Park Nursing Home and always enjoyed her time here. Myself as a visitor have always been welcome and made my visits a happy time.

Reply from Lynn Grafham, Regional Director at Broome Park Nursing Home

Many thanks for taking the time to leave us a review and we are pleased that you found us caring, friendly and welcoming.


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Review of

Broome Park Nursing Home

from Debbie C (Daughter of Resident) published on 17 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has improved in health since being at Broome Park, she is very happy and the staff are lovely and look after her very well. We are so pleased with how mum's care is.

Reply from Lynn Grafham, Regional Director at Broome Park Nursing Home

Many thanks for taking the time to leave us a review. We are delighted Mum is happy and feeling better under our care.


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Review of

Broome Park Nursing Home

from Gillian C (Sister of Resident) published on 24 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother, who is profoundly deaf and autistic, had to move from his previous care home where he had been for twenty-one months, very traumatic for an autistic patient but Broome Park Nursing Home have handled the transition brilliantly. He has settled very quickly and within five days, was telling
me how much better Broome Park was than his previous home.

Reply from Lynn Grafham, Regional Director at Broome Park Nursing Home

Thank you for taking the time to leave a review. Caring for our residents as individuals with unique needs to make them feel safe and loved is an area we pride ourselves on. I am very happy that your brother has settled so well.


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Review of

Broome Park Nursing Home

from L T (Wife of Resident) published on 7 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I do not usually make recommendations for anything. The home is warm and comfortable. The patients are kept extremely safe.
The staff are friendly and very caring, alert to any issues.
There are varied activities and the patients are encouraged to join in.

Reply from Lynn Grafham, Regional Director at Broome Park Nursing Home

Thank you so much for making an exception and leaving us a review, we do appreciate your time in doing this. Safety, comfort and joy in life are our priorities and we are thrilled that this is reflected in your comments.


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Review of

Broome Park Nursing Home

from J J (Brother-in-law of Resident) published on 17 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since the time of our brother being cared for in your home, the care and ongoing requirements have been of the highest quality. Always helpful and very understanding in times when the visits are not good due to his condition. Care and cleanliness of him excellent, well done in such difficult situations.
We thank you for everything.

Reply from Lynn Grafham, Regional Director at Broome Park Nursing Home

Many thanks for taking the time to share your feedback. We are delighted that your brother is settled and that you are all happy with the friendly and clean home environment.


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Review of

Broome Park Nursing Home

from Andy T (Son of Resident) published on 9 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find visiting my mum a wonderful experience. It is a great environment for her and the staff are excellent. I have no worries about where my Mum is and always leave with a smile.

Reply from Lynn Grafham, Regional Director at Broome Park Nursing Home

Thankyou so much for taking the time to leave us a review. It is wonderful that Mum is so happy here and that you enjoy your visits to our gorgeous Home.


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Review of

Broome Park Nursing Home

from Kevin N (Son of Resident) published on 9 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is being cared for in a friendly, compassionate and caring manner. Everywhere is clean and looked after, as always the social activities are excellent which makes for a happy environment.

Reply from Lynn Grafham, Regional Director at Broome Park Nursing Home

Thank you for taking the time to leave us a review. It is wonderful to hear about the caring and compassionate attitude that our staff embrace and that all her needs are met to such a high standard


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Review of

Broome Park Nursing Home

from Anne D (Daughter of Resident) published on 31 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a first-class home, with very wonderful people, always there for you, nothing is too much trouble, and all needs are met. I hope I can find a place just like this one if needed.

Reply from Lynn Grafham, Regional Director at Broome Park Nursing Home

Many thanks for taking the time to leave such a positive review. We are delighted that we were able to give Mum a happy, purposeful life during her time with us.


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Review of

Broome Park Nursing Home

from D J (Wife of Resident) published on 21 December 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful people. Very friendly staff.

Reply from Lynn Grafham, Regional Director at Broome Park Nursing Home

Thank you so much for taking the time to leave us a review. We are delighted that you are happy with our Home.


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Review of

Broome Park Nursing Home

from Diana C (Friend of Resident) published on 22 November 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been to visit my friend on several occasions and have been very impressed with the cleanliness of the home. Also, I am overwhelmed by the staff. They are all so caring and go out of their way to help the residents.

Reply from Lynn Grafham, Regional Director at Broome Park Nursing Home

Many thanks for taking the time to leave us a review. We are delighted that you are so pleased with the care given by our amazing team.


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Review of

Broome Park Nursing Home

from B C (Friend of Resident) published on 20 November 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited Broome Park Nursing Home for the first time about two months ago, and from the moment the front door opened, I got a very good feeling about it.
The space, the cleanliness, the decor and the pleasing smell around.
In the day room, I found my friend and all the other residents looking clean,
tidy and well looked after. The staff and the carers show love and respect for the residents and visitors too. I'm very pleased about everything I have seen so far.

Reply from Lynn Grafham, Regional Director at Broome Park Nursing Home

Thank you so much for taking the time to leave a review. We are delighted you are so pleased with the care we deliver.


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Review of

Broome Park Nursing Home

from David H (Brother of Resident) published on 10 November 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are excellent.
Things have improved.

Reply from Lynn Grafham, Regional Director at Broome Park Nursing Home

Many thanks for taking the time to leave a review. We will continue to work with our staff, residents and families to constantly ensure that we are the best we can be.


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Review of

Broome Park Nursing Home

from Susan P (Wife of Resident) published on 23 October 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely, welcoming atmosphere.
Caring staff.
Spacious rooms with a delightful setting.
Love the sensory garden.

Reply from Lynn Grafham, Regional Director at Broome Park Nursing Home

Thank you for taking the time to leave a review, and we are delighted that you find our home caring and welcoming.


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Review of

Broome Park Nursing Home

from Hayley P (Daughter of Resident) published on 16 October 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad seems to be settled. The staff are wonderful with him. They are very confused sometimes and the staff know how to deal with him.

Reply from Lynn Grafham, Regional Director at Broome Park Nursing Home

Many thanks for taking the time to leave a review. We are delighted that Dad has settled so well and that he is so well cared for by staff that know him well.


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Review of

Broome Park Nursing Home

from Lynne S (Wife of Resident) published on 20 July 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have just visited my husband and can see in the last two months how much he has improved. So pleased he now comes downstairs and takes part in activities with the other residents.

Reply from Lynn Grafham, Regional Director at Broome Park Nursing Home

Thank you so much for taking the time to leave a review. It is wonderful that you can see how well your husband has settled and enjoying life.


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Review of

Broome Park Nursing Home

from Cheryl S (Daughter of Resident) published on 5 July 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into Stable Cottage in May. The staff have been amazing, helping Mum settle in. Mum looks well and although it will take a while for her to completely settle in, so far I couldn’t be happier with the care and attention everyone has given her. We have a messaging group set up and receive
lovely videos and regular updates. The staff are all so friendly and make you feel so welcome when we visit.

Reply from Lynn Grafham, Regional Director at Broome Park Nursing Home

Thank you so much for taking the time to leave us such positive feedback. We are delighted she is settling in and that you all feel so supported.


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Review of

Broome Park Nursing Home

from A J (Brother of Resident) published on 13 June 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always very helpful and cheerful!

Reply from Lynn Grafham, Regional Director at Broome Park Nursing Home

Thank you so much for taking the time to leave us feedback and we are so pleased that you find the home so positive.


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Review of

Broome Park Nursing Home

from D T (Son of Resident) published on 16 May 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Broome Park is in a lovely spot and nice gardens and still getting used to staff and room, but staff are doing their best to care for my dad.

Reply from Lynn Grafham, Regional Director at Broome Park Nursing Home

Thank you so much for taking the time to leave a review. We are looking forward to getting to know you better as we care for your dad.


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Review of

Broome Park Nursing Home

from Stewart D (Husband of Resident) published on 28 April 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the home and my wife is settling in very well.

Reply from Lynn Grafham, Regional Director at Broome Park Nursing Home

Many thanks for leaving your feedback Stewart and we are so pleased your wife is settling in so well.


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Awards / Recognitions (0)

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