How many Care Homes does Autograph Care Group own?

Autograph Care Group own 4 Care Homes.

Which Autograph Care Group Care Homes have the highest review score?

Monson Care Home , Inwood House & Stoneswood have the highest review score.

Autograph Care Group | 4 Care Homes

Review of
Monson Care Home
from Christian M (Son of Resident) published on 18 March 2025

Submitted via Website • Report

Overall Experience

It was a difficult decision for my parents to go into care due to dementia. They both ended up in Monson about six months ago. The thing that stands out the most is the genuine care, dignity and respect of the management and staff. You can tell that they truly care for their residents and they are always

prepared to go the extra mile. The everyday kindness is ever present. Furthermore the management are very responsive in contact with families and both provide information and answer questions very quickly. Big thanks to the special and exceptional staff of Monson!!

Reply from Charli Angeloni, Deputy Manager at Monson Care Home

Thank you very much for those kind words, It has been a pleasure getting to know your whole family and caring for your parents. I will ensure this review is passed over to the team. We do pride ourselves on the high standards of care we deliver and appreciate your kind comments.

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Review of
Stoneswood
from Amanda S (Great-Niece of Resident) published on 11 March 2025

Submitted via Postal Card • Report

Overall Experience

From first walking into Stoneswood to make enquiries I was made to feel so welcome, I know after the visit this is the best place I wanted my uncle to come and I've not been disappointed.
The level of care has been outstanding.
All the staff are absolutely amazing. It just feels like one big happy

family. I really enjoy my visits and my uncle loves it and has settled really well.

Reply from Alana Brereton, Hospitality Manager at Stoneswood

Many thanks for such kind feedback :-) We will pass on your compliments to the staff

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Review of
Monson Care Home
from G B (Son of Resident) published on 3 March 2025

Submitted via Website • Report

Overall Experience

I have experience of a number of care homes and Monson is by far the best in all aspects, a very welcoming home, with friendly and efficient staff. The home always looks clean and well-organised. There is always something going on to keep the residents entertained.
Communication with the team is always

good and very prompt, both by phone call and email. The staff are always happy to discuss any issues when I visit.
The most noticeable thing about the home is how calm the environment is, in comparison to other care homes.
I would not hesitate to recommend Monson to other people wanting short or long-term care.

Reply from Anna Pacyna, Home manager at Monson Care Home

Thank you so much for your review and the kind words said. We are glad that all our hard work has not gone unnoticed. Our teams work tirelessly to ensure that our home is welcoming, clean and well-organised.

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Review of
Stoneswood
from R D (Partner of Resident) published on 7 February 2025

Submitted via Website • Report

Overall Experience

The staff are very helpful. My partner needs lots of help, he has deteriorating motor skills and they accommodate his needs very well. He suffers from Lewy bodies dementia and gets very confused but the staff are kind, helpful and pleasant. They understand his needs and look after him very well. I completed

an Social Services review with him recently and his responses showed he is happy with the standard of care. He is well fed and enjoys the food. It has taken a long time (he is not really a mixer) but he seems to have made a friend.

Reply from Alana Brereton, Hospitality Manager at Stoneswood

Thanks so much for your kind words, we will ensure the staff are aware of your compliments.

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Review of
Stoneswood
from Sandra J (Niece of Resident) published on 5 February 2025

Submitted via Website • Report

Overall Experience

It's a very welcoming home from when you arrive at reception. The home and gardens are well looked after, clean and welcoming. My aunt is well cared for in every respect. She is treated with respect, and dignity at all times by all the staff, they are kind and caring at all times. She is allowed to

wander around the home all day if she wishes never being told or pressured to sit down. She is now eating much better than she was at home and is happy in her own world.
The food is good with plenty of choice for the residents and they are given this choice which is very important. There are snacks available at all times in the dining room for the residents to access all day. As she wanders so much I was happy to see a pressure mat at the side of her bed that will alert staff if she gets out of bed or falls in the night. The staff have always been polite and respectful whilst caring for the residents and use the appropriate equipment when necessary.

Reply from Alana Brereton, Hospitality Manager at Stoneswood

Many thanks for such kind comments and your compliments, which we will share with the staff team.

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Review of
Stoneswood
from Christine T (Daughter-in-law of Resident) published on 5 February 2025

Submitted via Postal Card • Report

Overall Experience

Generally care is good and residents are encouraged to join in social activities, but, my mother-in-law rarely takes part in these organised activities even when we are present. She subsequently does not have anything to fill her time as she is reliant on one to one communication, mainly from family.

I would like more advice from staff. I feel she may need a keyworker, but am not sure whether she merits one as she is presently quiet mobile and independent.

Reply from Alana Brereton, Hospitality Manager at Stoneswood

Thank you for your feedback, we will be in touch directly regarding the keyworker scheme, which we are currently trialling at other homes within the group. We agree it would be beneficial for all residents and is something we're open to rolling out as soon as possible.

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Review of
Inwood House
from Julie E (Daughter of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience

We looked at a number of homes before choosing Inwood for our dad. We wanted him to be somewhere homely, welcoming, safe and caring and where we could visit freely and all feel at home. Inwood is just what we wanted! Although dad was only resident for a few months before he passed away, dad was really

well cared for and mum welcomed to visit and be part of the Inwood family. The home is bright, clean and cheerful and the staff are person centred, treating each resident as an individual.

Reply from Debi Mitchell, Business & Hospitality Manager at Inwood House

Many thanks for your kind comments - it was a pleasure caring for your dad, who is greatly missed by all the staff.

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Review of
Inwood House
from Robert D (Son of Resident) published on 29 January 2025

Submitted via Postal Card • Report

Overall Experience

My mother became a resident on 02/01/2025 she has very quickly settled in thanks to your wonderful team. The whole process for contact, visits and admissions has been friendly and professional. All her needs have been identified and sorted. Thank you!

Reply from Debi Mitchell, Hospitality Manager at Inwood House

Many thanks for your kind comments - your mum is a pleasure to care for.

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Review of
Monson Care Home
from I B (Son of Resident) published on 28 January 2025

Submitted via Website • Report

Overall Experience

I visited my mother today, it was her birthday. I was most impressed by the level of care and activity that had been organised. The afternoon tea was a nice thought and included all the other residents, for once my mum was the centre of attention. I had a fabulous visit today and look forward to my

next. Thank you Monson for looking after my mum.

Reply from Anna Pacyna, Manager at Monson Care Home

Thank you so much for your lovely review. We are very pleased that your mother enjoyed her special birthday tea, and that you could all participate. She definitely deserved it.

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Review of
Monson Care Home
from Matthew D (Son of Resident) published on 28 January 2025

Submitted via Website • Report

Overall Experience

Dad is very well cared for and the home is very active in organising stimulating and fun activities, outings and visits from local schools, therapy animals and musicians. I feel he's in the best of hands at this delicate stage of life and couldn't be happier with his care.

Reply from Charli Angeloni, Deputy Manager at Monson Care Home

Thank you very much for a wonderful review, we will ensure this is passed on to the team. We do try to provide active and engaging activities and have a fantastic team who support this throughout our home. We are happy to be caring for your dad and appreciate your comments.

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Review of
Inwood House
from Zara M (Great-Niece of Resident) published on 15 January 2025

Submitted via Website • Report

Overall Experience

Lovely, accommodating family home. My uncle is extremely happy at Inwood. Staff are friendly and welcoming. Care given is absolutely fabulous, we enjoy visiting as a family. Fun had by all, the activity coordinators are great and offer a variety of engaging and meaningful activities. Thank you to all

at Inwood.

Reply from Debi Mitchell, Hospitality Manager at Inwood House

Many thanks for your kind words, we will pass on your compliments to the team.

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Review of
Monson Care Home
from Janet D (Daughter of Resident) published on 10 December 2024

Submitted via Website • Report

Overall Experience

My mother has been a resident at Monson for 8 years and has enjoyed the best of care. All the care staff are very attentive and always treat my mum with respect and compassion. The home offers a wide range of healthy and tasty food and the home has a clean and welcoming environment. A variety of activities

are offered to keep the residents engaged and mentally/physically stimulated.

Reply from Adam Welsh, Commercial Director at Monson Care Home

Many thanks for your lovely comments. Your mother is a joy to look after, always the life and soul of our care home. I will pass on your comments to all of our staff, who I am sure will appreciate them as much as I do.

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Review of
Monson Care Home
from Jackie D (Daughter of Resident) published on 22 November 2024

Submitted via Website • Report

Overall Experience

My mum has been a resident at Monson since July.
It is a hidden gem in the area. I was instantly struck by how lovely the spacious en-suite bedroom was and the hotel vibe of their restaurant and spacious lounge.
All the staff are so caring and friendly from the reception team through to the senior

team and manager.
As a family, it was a difficult decision to make to find a home for my mum who was struggling with bereavement and dementia. But I am constantly saying how lucky we were to find this one!
A special shout out to one of the ladies who is the most amazing activities co-ordinator!
Thank you
Jackie

Reply from Anna Pacyna, Home Manager at Monson Care Home

Many thanks for such kind comments - whilst we're a bit biased, we think we have the best activities co-ordinator in Lincoln.

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Review of
Monson Care Home
from C S (Son of Resident) published on 15 November 2024

Submitted via Postal Card • Report

Overall Experience

In my experience, Monson Care Home
is second to none. My mother has been there for 14 months and the care and support they give her is just amazing, she speaks English but is Italian and with dementia it's a challenge but they rise to it 100%. Can't speak more highly enough
of the management and

staff. Keep the good work up Monson Care Home.

Reply from Anna Pacyna, Home Manager at Monson Care Home

Many thanks for such a wonderful review. We will pass it on to the team.

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Review of
Monson Care Home
from Sarah B (Daughter of Resident) published on 13 November 2024

Submitted via Website • Report

Overall Experience

My dad has been here for 4 weeks for emergency respite. He leaves tomorrow, so I wanted to let people know about this care home. Anyone who rates this facility any less than 5 stars is not seeing what I have. As a carer I have worked in some homes that I wouldn't want my dogs in nevermind parents. From

the first day there were several staff members that came and welcomed my dad. Took him to his own room. This room was immaculate. The care and dedication the staff give to each and every individual in their care is second to none. They are very friendly to us visitors too and can me and my brother a meal so we could eat with our dad which was such a lovely touch. I loved seeing activities taking place and how well everyone took part. I highly recommend this care facility. To all the staff, including cooks, cleaners and the washing team thank you so much for everything you have all done, to contribute to my dad being able to come home.

Reply from Anna Pacyna, Home Manager at Monson Care Home

Many thanks for such a wonderful review, we're delighted with your comments and will ensure they're passed to the staff team.

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Review of
Inwood House
from S H (Son of Resident) published on 6 September 2024

Submitted via Postal Card • Report

Overall Experience

It has been a lovely place for mum taking the stress out of everyday living whilst she got better and stronger. Beautiful room, building, bright and cheerful, very clean in every area and friendly, professional staff. (special note for staff in the office and reception). Mum has loved the food and has

looked forward to her meal and put weight on for the first time in many years. "Well done Inwood"

Reply from Donna Henderson, Home Manager at Inwood House

Thank you for your kind comments - we will pass on your compliments to the staff teams.

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Review of
Walton Manor
from D L (Daughter of Resident) published on 5 September 2024

Submitted via Postal Card • Report

Overall Experience

My dad went into Walton Manor when Mum had a fall. He has dementia and cannot cope on his own. The staff were amazing, helping him to settle in. He is now there permanently and is so much more content than when he lived at home. He has much more social contact as well as activities available. The staff

pick up much quicker if he gets a water infection but he now drinks more so we have less issues.
Overall Dad is in better health and more content now at Walton Manor. The staff are very friendly and caring. We are delighted with his care.

Reply from Lisa Molloy, Deputy Manager at Walton Manor

Many thanks for your kind words & compliments - we will ensure the staff team are aware of your positive feedback.

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Review of
Monson Care Home
from C S (Respite Resident) published on 5 August 2024

Submitted via Postal Card • Report

Overall Experience

A warm welcome and introduction to staff and some of the residents. Shown around the residence more fully during the following day and activities available if so inclined. Free to use general rooms or to stay in own room if wished.

Reply from Anna Pacyna, Home Manager at Monson Care Home

Thanks so much for your kind comments. Our activity co-ordinator works really hard to make sure there is always something engaging for our residents

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Review of
Inwood House
from A H (Son-in-law of Resident) published on 26 July 2024

Submitted via Website • Report

Overall Experience

My father-in-law moved into Inwood House on 8 July and in the short time that he's been here I've found the staff to be very helpful, polite and they help with everything. Keep up the good work.

Reply from Donna Henderson, Home Manager at Inwood House

Thanks so much for your kind comments - we will ensure this is passed to the staff. Many thanks, Donna.

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Review of
Inwood House
from alan t (Son of Resident) published on 15 July 2024

Submitted via Website • Report

Overall Experience

Both my Mum and Dad were at Inwood House from 2018, my Dad passed away in 2022 aged 96 and my Mum in February 2024 aged 99. Since they moved in they both enjoyed their time there, my Dad was always very enthusiastic about the food. I visited regularly and the staff, many of whom recognised me and were

always kind and helpful and went out of their way to make the visit meaningful for everyone. Before I chose Inwood House for my Mum, she had been discharged into other homes and when I visited, she usually pleaded for me to take her out. At Inwood the facilities were nice and the staff ratio meant my parents got the attention and interaction when they needed or wanted it, the staff all knew them personally by name. If my time comes when I need caring for I hope I can some somewhere like Inwood House.

Reply from Donna Henderson, Home Manager at Inwood House

Thanks for such lovely comments - the staff remember both your parents fondly, and I will pass on your compliments to them which they will appreciate

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Care Homes Owned by Autograph Care Group

Autograph Care Group Locations (4)

Autograph Care Group Reviews (224)

Monson Care Home

Stoneswood

Monson Care Home

Stoneswood

Stoneswood

Stoneswood

Inwood House

Inwood House

Monson Care Home

Monson Care Home

Inwood House

Monson Care Home

Monson Care Home

Monson Care Home

Monson Care Home

Inwood House

Walton Manor

Monson Care Home

Inwood House

Inwood House

Awards / Recognitions (0)

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