Which Golfhill Ltd Care Homes have the highest review score?

Blackdown Nursing Home , Hill House Nursing Home & Three Corners have the highest review score.

Golfhill Ltd | 3 Care Homes

Review of
Blackdown Nursing Home
from Paula H (Wife of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience

Blackdown Nursing Home is absolutely wonderful. The staff are so kind and caring that my husband settled immediately. The care he was given was exceptional and that gave me complete confidence that he was in safe hands. If the staff had any concerns - even minor - they would call and let me know, so

that I was always informed. If he wanted to have a walk about, there was always a member of staff nearby to keep an eye on him and help if he was a bit wobbly that day! Every time I visited, I was so impressed with everything - from the attentive nursing staff and the smiling chef with his super meals, to the activities, which were varied and excellent. His south-facing bedroom was lovely with stunning views across the village and Dartmoor. Management manage the home faultlessly, along with ample staff. I will be forever grateful to them all for making his final weeks the best they could be. Thank you to the entire wonderful team.

Reply from Shenda Sayers, Registered Manager at Blackdown Nursing Home

Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and we appreciate all of your kind comments about our team.

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Review of
Three Corners
from C D (Daughter of Resident) published on 17 December 2024

Submitted via Website • Report

Overall Experience

My Dad was at Three Corners for the last three years of his life. The staff throughout this time were fantastic, I cannot fault them. They went above and beyond even taking my Dad to see my mum who is in care herself when his health allowed. The home was always clean and Dad's room was spotless every

time I visited. The communal lounge and dining room are very nice.
The communication with the family was great and we always felt very welcome. Never felt like we were an annoyance and someone always answers the phone. So thank you Three Corners for the care shown to Dad and for the peace of mind you gave us the family knowing he was safe and looked after.

Reply from Tracy Lowe, Finance and Admin manager at Three Corners

Thank You for your lovely review and taking time to do this for us. Your Dad was a delight and a privilege to have had the pleasure to care for him. I have passed on your review and email and thanks to all of our team.

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Review of
Blackdown Nursing Home
from S T (Wife of Resident) published on 17 December 2024

Submitted via Postal Card • Report

Overall Experience

My husband had a stroke which has left him unable to walk, incontinent and with only a little speech. He's very tired and rather depressed but the staff are always very kind and caring and try to cheer him up with a kind word and lots of humour. They try to make him say a word here and there and have

taught him to sing a few songs to help his speech along. The management is always trying to improve things and has changed his room around twice to make it better for him. He has a lovely view out over the garden where rabbits and squirrels pop up now and then and there are many care animals which come in for a visit, it's always nice to have a good furry cuddle. A big thank you to the management and staff for taking care of him and making a difficult situation so much more bearable.

Reply from Shenda Sayers, Registered Manager at Blackdown Nursing Home

Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and we appreciate all of your kind comments about our team.

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Review of
Three Corners
from P P (Wife of Resident) published on 2 December 2024

Submitted via Postal Card • Report

Overall Experience

My husband needed respite care at fairly short notice. The management were most helpful and while he was there was cared for in a most considerate and helpful way. Nearly everyone had a smile on their face for visitors and residents which was lovely. Very good food.

Reply from Tracy Lowe, Finance and Admin Manager at Three Corners

Thank you for your lovely comments and for taking the time to review our service. I am delighted we could help out at short notice and you had such a good experience at our home. I will ensure the staff are aware of your feedback.

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Review of
Three Corners
from C R (Daughter of Resident) published on 19 November 2024

Submitted via Postal Card • Report

Overall Experience

My dad has been at Three Corners Nursing Home since July 2024. He is receiving palliative care and all the carers and nurses are fantastic, it is a lovely environment and everyone is so helpful and friendly. Sometimes it can be a long wait for Dad to have a wash but this is due to being short-staffed

which is out of their control.
Food is amazing, also a mention to the domestic team who do a wonderful job keeping the place clean and tidy.

Reply from Tracy Lowe, Finance and Admin manager at Three Corners

Many thanks for the lovely review and the mention to all the team, I will pass your kind words on to them.

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Review of
Hill House Nursing Home
from Andrea M (Daughter of Resident) published on 16 October 2024

Submitted via Postal Card • Report

Overall Experience

My mother has been a resident at Hill House for over a year and recently passed away. She has received such wonderful care from the staff at Hill House and they made her final months with us so much more comfortable for her. I have been so impressed by all the stimulating social experiences like the

musicians and pets. The staff have been so caring and welcoming.

Reply from Carol Ashmore, Registered Manager at Hill House Nursing Home

Thank You for your lovely review, your mother was a delight and a privilege to have had the pleasure to care for. I will ensure your review is shared with the team.

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Review of
Hill House Nursing Home
from L J (Daughter of Resident) published on 11 October 2024

Submitted via Website • Report

Overall Experience

My father spent 5-6 weeks here and would definitely not recommend this home to any loved ones or friends. Always understaffed, management is awful! The actual care team (nurses, carer assistants) are lovely people, they just can't manage the workload. The rooms are adequate and the food is okay, but

that's the only real positive thing I can say. More of a business than an actual "care" home in our opinion so definitely avoid if you can.

Reply from Carol Ashmore, Registered Manager at Hill House Nursing Home

Thank you for taking the time to review our service, even though it's disheartening & has personally saddened me. I would like to address your concerns regarding staffing levels. We use a dependency tool reviewed weekly by our Director and daily by me. Our staffing adjusts based on residents' needs. For 36-40 residents, we typically have 1 RGN, 1 AP, 7 HCAs, a tea trolley assistant, housekeepers, laundry assistants, cooks, and managers, with appropriate adjustments on night shifts. I won't deny our residents at times have high dependency needs, but both Managers and the RGN/AP staff, support the HCA team on the floor when necessary. I am proud of my team and the high standards they uphold, with person-centered care at the core of everything we do, focusing on dignity, privacy, and inclusion. Our values ensure that we deliver the highest quality of care, and we've received many positive reviews reflecting this. I would have welcomed the chance to discuss your concerns directly and openly.

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Review of
Hill House Nursing Home
from Lee H (Resident) published on 11 October 2024

Submitted via Postal Card • Report

Overall Experience

The moment I was received, the welcoming was very warm. I settled immediately into my room. Ample room and lovely window view. The staff were outstanding and nothing was too much for me to ask. Everything, and I mean everything was done with great alacrity and sincerity. The food was "fantastic" home-cooked,

and the care put into the daily bakes "wow", superb food. All in all, I would like to give a big thank you to all of the team. Keep it up.

Reply from Carol Ashmore, Registered Manager at Hill House Nursing Home

Thank you for your lovely comments and for taking the time to review our service. I am delighted you had such a good experience at Hill House. I will ensure the staff are aware of your feedback.

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Review of
Hill House Nursing Home
from M S (Wife of Resident) published on 2 October 2024

Submitted via Postal Card • Report

Overall Experience

The staff are wonderful, friendly, caring, and supportive. They work very hard although I feel they could do with more staff, sometimes they are all so rushed!
The food is very good, well cooked but served cold at times.
Overall I would recommend this home to friends and family.
I spend at least

4 hours every day to help feed my husband and do his personal care (shaving, cleaning nails and teeth).

Reply from Carol Ashmore, Registered Manager at Hill House Nursing Home

I look forward to the opportunity to explore your reasoning regarding some of the scoring and see how we can do better in the future. Staffing levels are to dependency levels of residents and continually monitored, there are days when unfortunately we have unexpected occurrences thrown into the mix that put the team behind. Thank you for taking the time to complete a review.

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Review of
Blackdown Nursing Home
from John W (Power of Attorney of Resident) published on 2 October 2024

Submitted via Website • Report

Overall Experience

My godmother moved to Blackdown Nursing Home in August and I have found the staff really helpful and positive.
I was concerned that moving to a new home would be upsetting for her but the staff have done their best to make her at ease. The home is clean and tidy. Today was special because she was able

to leave her bed and spend time in the day room listening to songs sung by a visiting entertainer.

Reply from Shenda Sayers, Registered Manager at Blackdown Nursing Home

Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and we appreciate all of your kind comments about our team.

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Review of
Blackdown Nursing Home
from C C (Daughter of Resident) published on 2 October 2024

Submitted via Website • Report

Overall Experience

Just generally, the care for my mum is fantastic, all staff are always happy and friendly and I always feel relaxed knowing how well she is looked after, thank you so much.
I cannot pick a certain specific time to comment on as generally, my mum's care is spot on. She can be very argumentative and

I know all the staff are very tolerant.

Reply from Shenda Sayers, Registered Manager at Blackdown Nursing Home

Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and we appreciate all of your kind comments about our team.

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Review of
Hill House Nursing Home
from Helen C (Wife of Resident) published on 1 October 2024

Submitted via Postal Card • Report

Overall Experience

My husband has been a resident in Hill House Nursing Home for just over two years. My family and I are completely satisfied with the care he has been (an still is) receiving. All the staff are lovely and the home is always clean and well-run. As visitors, we always feel welcome and I truly believe he

could not be better off anywhere else.

Reply from Carol Ashmore, Registered Manager at Hill House Nursing Home

Thank you so much for your complimentary review. I will share your comments with the team.

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Review of
Hill House Nursing Home
from A B (Wife of Resident) published on 30 September 2024

Submitted via Postal Card • Report

Overall Experience

My husband is cared for with dignity and respect. The staff are caring and supportive of us both. The manager is readily available and visible on the floor and never makes you feel she is too busy to listen. There are dedicated entertainment staff and activities and entertainment is provided almost

daily. The staff of all grades work together as a team to create a professional but warm, friendly atmosphere. Any small problem is dealt with timely and respectfully. Open visiting makes me feel welcome. I knew immediately that Hill House was the best place to help us both adjust to the difficult decision of my husband going into care.

Reply from Carol Ashmore, Registered Manager at Hill House Nursing Home

Thank You for your lovely comments I will ensure this is passed back to the team.

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Review of
Hill House Nursing Home
from C B (Daughter of Resident) published on 30 September 2024

Submitted via Postal Card • Report

Overall Experience

A very caring home. The staff are very attentive to their residents and needs and nothing seems too much trouble for them. Activities are organised and seemed to be enjoyed. Certain events of the year are always recognised and seem well received by all. A lovely home with a pleasant outlook, well organised,

always clean and tidy.

Reply from Carol Ashmore, Registered Manager at Hill House Nursing Home

Thank you for your kind comments, this will be feedback to the team.

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Review of
Blackdown Nursing Home
from Julie J (Wife of Resident) published on 27 September 2024

Submitted via Website • Report

Overall Experience

The manager and the team at Blackdown Nursing Home are outstanding. It's hard giving over the care of my husband to someone else but I know they give him the best care possible. The team there are the best - so kind and caring. Every single member of the team shows so much care and respect for my husband.

Visiting him is a joy as it is such a happy place. Thank you Blackdown team for taking such amazing care of my husband.

Reply from Shenda Sayers, Registered Manager at Blackdown Nursing Home

Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and we appreciate all of your kind comments about our team.

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Review of
Blackdown Nursing Home
from Victoria H (Daughter of Resident) published on 23 September 2024

Submitted via Website • Report

Overall Experience

The staff are amazing and really care passionately for their residents. Nothing is too much trouble. The manager and admin staff are equally as important and answer queries very quickly as well as very supportive to residents and loved ones. I feel safe knowing Dad is with you. Thank you.

Reply from Shenda Sayers, Registered Manager at Blackdown Nursing Home

Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and we appreciate all of your kind comments about our team.

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Review of
Blackdown Nursing Home
from K M (Daughter of Resident) published on 23 September 2024

Submitted via Website • Report

Overall Experience

Blackdown Nursing home is a friendly, caring and super efficient in nursing care for my mum.
They always answer any questions I have and explain any ongoing concerns clearly.
I know my mum is in the best capable hands and trust all the staff with my mum's care.
The home is clean, tidy and provides

good nutritious meals.

Reply from Shenda Sayers, Registered Manager at Blackdown Nursing Home

Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and we appreciate all of your kind comments about our team.

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Review of
Hill House Nursing Home
from Julie J (Daughter of Resident) published on 17 September 2024

Submitted via Website • Report

Overall Experience

Recently my dad has been very poorly and unable to eat or drink anything. The dedication the team showed him has been amazing. They were quick to respond to his difficulties and contacted all relevant parties. He is now sat up and bright! Really can't thank everyone enough for the devotion and care

they have given him. They have really shown that it is not just a job and they really do care. Thank you.

Reply from Carol Ashmore, Registered Manager at Hill House Nursing Home

Thank you very much for taking the time to review our service and your kind words. I will feed back your review to the team.

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Review of
Three Corners
from Mandy G (Daughter of Resident) published on 4 September 2024

Submitted via Website • Report

Overall Experience

Mum has lived at Three Corners for 4 years. We have always found the staff to be very friendly, knowledgeable and supportive with her complex needs. They all genuinely care for the residents, are very respectful, and Mum has a really good relationship with her carers. A lot of effort goes into providing

activities for the residents, and the home is always decorated for Christmas, Easter, Halloween and other festivities which provides lovely visuals for the residents. The activity coordinator is super at encouraging participation. I have the confidence that Mum is being well looked after, cared for, and she is safe. Living quite a distance away it is reassuring to be able to phone and get updates as to how she is.

Reply from Tracy Lowe, Finance and Admin Manager at Three Corners

Many thanks for the lovely review and kind words.

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Review of
Three Corners
from M D (Sister of Resident) published on 21 August 2024

Submitted via Website • Report

Overall Experience

My sister was admitted to Three Corners.
I think Three Corners does its very best to be the best it can be. If we encountered any problems there was always someone to help or find out what could be done to solve any blips.
Everyone was kind and understanding whilst dealing with some difficult situations.
We

did not experience any unkindness or unwillingness to help us.
I think it's hard to find people who care for your loved one in a way family would find acceptable, but my sister made good connections and for the most part, loved every member of staff. It is human nature not to gel with everyone but I think she felt that they all did their utmost to help her.
I was impressed with the amount of activities and the genuine desire to get all involved with something that would appeal. The food was 1st class and plentiful. I was kept updated on all aspects of my sister's care and I can honestly say I would recommend Three Corners if anyone asked me for an honest comment.

Reply from Tracy Lowe, Finance and Admin manager at Three Corners

Many thanks for your lovely review and kind words.

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Care Homes Owned by Golfhill Ltd

Golfhill Ltd Locations (3)

Golfhill Ltd Reviews (142)

Blackdown Nursing Home

Three Corners

Blackdown Nursing Home

Three Corners

Three Corners

Hill House Nursing Home

Hill House Nursing Home

Hill House Nursing Home

Hill House Nursing Home

Blackdown Nursing Home

Blackdown Nursing Home

Hill House Nursing Home

Hill House Nursing Home

Hill House Nursing Home

Blackdown Nursing Home

Blackdown Nursing Home

Blackdown Nursing Home

Hill House Nursing Home

Three Corners

Three Corners

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