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Care Homes Owned by Only Care in Nottinghamshire

9.6 Group Review Score (the average from all locations with a review score)

Only Care Locations in Nottinghamshire (2)

 

2 Care Homes owned by Only Care in Nottinghamshire

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Ashcroft Care Home

Langton Road, Sutton-in-Ashfield NG17 1ER 

9.9 28 reviews
"The care that all staff have given my mamma has been fantastic! They have been so kind, loving & patient with her and I can't thank them…"   Read all 28 reviews
Location Type Care Home

Ashcroft Care Home provides a friendly and professional residential care service, centred around values of privacy, dignity, freedom and choice. Residents can enjoy the comforts of a purpose-built home, within which staff can work to their full potential… Read more about Ashcroft Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Sensory Impairment
  • 53 Rooms
Willowcroft Care Home

New Street, Sutton-in-Ashfield NG17 1BW 

9.8 10 reviews
  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Mental Health
  • 40 Rooms

Only Care Reviews in Nottinghamshire (38)

9.6
Only Care has a Group Review Score of 9.6 (9.623) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Only Care must have a Review Score.

Overall Experience

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Review of

Ashcroft Care Home

from Stephen V (Husband of Resident) published on 22 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife was at Ashcroft for two months until passing away du to her illness. From the minute she was admitted the reception staff were so friendly & polite reassuring and any questions were answered swiftly. The staff on the floor were fabulous and when asked for help or assistance they dealt wtih it
swiftly and politely and used discretion all the time. Nothing was a problem and they always encouraged us to just ask for aid no matter what. They always offered me drinks & food as well as feeding my wife and got to have the most friendliest cleaner ever - nothing was a problem and she always went out of her way to help. A big thank you to the all.

Reply from Daniel Scott-Elder, Operations Director at Ashcroft Care Home

Thank you for leaving us such positive feedback. We appreciate your feedback and will ensure that your kind words are passed on to our team.


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Review of

Ashcroft Care Home

from C M (Friend of Resident) published on 15 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are professional, friendly and conscientious . The residents mental health has improved recently due to the care of the staff. The premises is clean and bright and inviting. There are no horribke smells like other homes. The areas are clean, specious and bright. The staff are all helpful
and cheerful. I Cannot fault them x

Reply from Daniel Scott-Elder, Operations Director at Ashcroft Care Home

Thank you so much for submitting such a wonderful review. Your feedback is truly appreciated and we are so glad you are pleased with our home.


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Review of

Ashcroft Care Home

from Amy J (Granddaughter of Resident) published on 9 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care that all staff have given my mamma has been fantastic! They have been so kind, loving & patient with her and I can't thank them enough. They are her 2nd family and my mamma loves them all. The support each staff have shown us as a family has been remarkable! We couldn't of asked for anything
more! The home has such a warm, calm and family feel atmosphere. I appreciate everything all the hardworking staff have done for us, no words can come close to how truly amazing you are at your jobs! Thank you!

Reply from Daniel Scott-Elder, Operations Director at Ashcroft Care Home

Thank you for leaving us such a wonderful review. We will ensure this heart warming review is shared with our team. Once again thank you for your feedback.


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Review of

Ashcroft Care Home

from Alison H (Daughter of Resident) published on 7 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We visited Ashcroft prior to choosing this nursing home for our Dad's end of life care.
The home is modern, extremely clean & tidy & all the staff are very friendly & approachable.
Everyone speaks to you & makes you feel welcome.We felt part of a big family & we were able to relax, knowing Dad was
receiving the best care possible when we weren't there.
Dad was always clean & comfortable & if he wasn't(due to his condition),the carers/nurses rectified this immediately when aware. Dad particularly enjoyed the food which looked well balanced & nutritious.


We are so grateful for the care & patience all the staff have shown our Dad over the last 12 weeks.
We can't fault the service received & would have no hesitation in recommending Ashcroft to anyone needing nursing care. Our needs were fully met &,in our opinion they go the extra mile.
Thank you so much for making a difficult period more bearable due to the care & attention all the Ashcroft staff have shown our family & our dear Dad.


Reply from Daniel Scott-Elder, Operations Director at Ashcroft Care Home

Thank you so much for leaving us such a wonderful review. We truly appreciate your kind and thoughtful feedback.


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Review of

Ashcroft Care Home

from Susan M (Daughter of Resident) published on 27 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ashcroft is very homely and friendly place. The carers are amazing and I appreciate all they do caring for my mum. Also the support they give to me. All staff and management are very approachable and friendly. Thank you to everyone at Ashcroft.

Reply from Daniel Scott-Elder, Operations Director at Ashcroft Care Home

Thank you so much for leaving such a wonderful review. We are so pleased that you are happy with the care provided.


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Review of

Ashcroft Care Home

from Gillian W (Daughter of Resident) published on 26 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault the staff for the wonderful care and support they have given to us and my mum. They are an amazing team. The care home itself is lovely and clean. Overall it is a fantastic care home with fantastic staff who are there to look after mum. Would recommend it to anyone who is looking for
some where for their loved ones.

Reply from Daniel Scott-Elder, Operations Director at Ashcroft Care Home

Thank you for your wonderful feedback. We appreciate such positive comments. Thank you.


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Review of

Ashcroft Care Home

from Marilyn T (Wife of Resident) published on 25 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Really happy and contented with my husband staying at Ashcroft Care Home. I have no complaints at all. I would be totally happy to recommend this home to friends or family. I am really humbled by the love and care given to family as well as loved ones in care. The staff work so hard, from cleaners right
through to those in charge. Everyone is so kind and helpful nothing is too much trouble. I think this home is certainly 5 star plus.

Reply from Daniel Scott-Elder, Operations Director at Ashcroft Care Home

Thank you for you feedback. We truly appreciate your kind works.


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Review of

Ashcroft Care Home

from K L (Friend of Resident) published on 3 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

So wonderful! The activity coordinator was so kind and caring. It was lovely to see the wonderful animal activities and other activities that she has put together for all of the residents at the care home. The care home felt like a home away from home, with lots of love and support for everyone. Nothing
was as complicated or difficult to do when asked.
Thank you, everyone.

Reply from Daniel Scott-Elder, Operations Director at Ashcroft Care Home

Thank you for leaving such a wonderful review. We really appreciate your feedback.


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Review of

Ashcroft Care Home

from L S (Friend of Resident) published on 24 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are fabulous, caring and so patient with not only my friend but all the residents within the home, my friend is cared for in such an amazing manner! All her personal hygiene is fantastic! They have a hairdresser come in so that's always kept on top of. The activity lady is always doing their nails
in the sensory/nail bar For a period of relaxation, she offers a wide range of activities always keeping them busy if it's trips out, painting, armchair travel, pet therapy she's always busy with them and they are always happy. They have entertainment once a week, someone different every time keeping the residents entertained. The food is amazing the two cooks go out of their way to make outstanding dinners! Pudding is always my friend's favourite. Domestic is always doing a great job! No job is too big for them! Her room is always clean and smells lovely. Management is always happy to help if we ever have a problem. Overall if I could give this care home any stars it would 10! They deserve it!

Reply from Daniel Scott-Elder, Operations Director at Ashcroft Care Home

Thank you for taking the time to leave such a wonderful review. We truly appreciate your feedback.


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Review of

Ashcroft Care Home

from Mark R (Son of Resident) published on 13 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment I first stepped into the home until the day my dad passed away, I felt confident that I could trust everyone to care for my dad the way we had. My dad said that he felt safe and well there and "the girls" were so kind to him, talking to him as if they had known him for a while. Also
listening to him even when his words held no meaning for them. Nothing was too much trouble and if he wanted to stay in bed, he could live his life as he wanted it. Thank you to everyone. You are all amazing and we want you all to appreciate how amazing you are.

Reply from Daniel Scott-Elder, Operations Director at Ashcroft Care Home

Thank you so much for your kind review. We truly appreciate your feedback.


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Review of

Ashcroft Care Home

from E W (Granddaughter of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Nan is a resident and I must say it's an absolute pleasure to visit her and see how happy she is and well looked after.
The food that the lovely cook provides is beautiful and healthy.
And where to start on the activities that are provided - 10/10!
Launderette, a pub that includes quizzes etc,
trips out, pet therapy and many more activities. The staff go above and beyond to make the residents feel comfortable just as they should when it's now their home.
Thank you to all the team at Ashcroft Sutton in Ashfield you are all amazing.

Reply from Daniel Scott-Elder, Operations Director at Ashcroft Care Home

Thank you so much for leaving us such a wonderful review. We appreciate your feedback.


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Review of

Ashcroft Care Home

from David T (Son of Resident) published on 9 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff at the care home were always good-tempered, polite and genuinely cared for my father as a person as well as a resident. He was always clean, dressed and well-fed. The entertainment to keep the resident's minds occupied was well thought out and planned.

Reply from Daniel Scott-Elder, Operations Director at Ashcroft Care Home

Thank you for your kind review. We appreciate your feedback.


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Review of

Ashcroft Care Home

from Janice S (Wife of Resident) published on 4 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't praise this lovely care home enough. The care, love and attention my husband received was exemplary, not only to him but to me also. We were made to feel like one of the family and treated with love and respect as were all the other residents and families. The end-of-life care was so special
with each member of the team taking turns to sit with him day and night and they never left him alone until he passed. Excellent!

Reply from Daniel Scott-Elder, Operations Director at Ashcroft Care Home

Thank you Janice for writing such a lovely review of Ashcroft. We are ever so grateful for the comments.


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Review of

Ashcroft Care Home

from J C (Sister of Resident) published on 2 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

No concerns. My sister is very well looked after. The staff are very caring. The home is lovely and clean.

Reply from Daniel Scott-Elder, Operations Director at Ashcroft Care Home

Thank you for your lovely review. We appreciate your feedback.


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Review of

Ashcroft Care Home

from Robert B (Son of Resident) published on 2 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find all the staff very helpful, nothing is too much trouble. I find the staff to be more like a family than being workers as they communicate and talk to both residents and myself as if they have known us for years. Always have a smile on their faces and it's pleasant to visit. Everyone always says
hello, staff like to find some background of my dad so they can have a chat with him, this makes my dad's days more like a family visit rather than a resident.

Reply from Daniel Scott-Elder, Operations Director at Ashcroft Care Home

Thank you Robert for such a wonderful review. It is our pleasure to look after your dad. We are so happy that you continue to enjoy your visits to our home. Many thanks.


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Review of

Willowcroft Care Home

from Jayne W (Niece of Resident) published on 19 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunty is well looked after at Willowcroft Care Home. The staff are lovely and treat her with dignity and respect. I love visiting Willowcroft.

Reply from Daniel Scott-Elder, Operations Director at Willowcroft Care Home

Thank you for your kind review. So pleased to hear you enjoy visiting our home. We look forward to welcoming you on your next visit.


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Review of

Ashcroft Care Home

from Susan H (Daughter of Resident) published on 19 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A caring, loving home of a very high standard. Amazing staff who are excellent and really do care.
Every aspect of this home is very good from the care, cleanliness, the food to the care of residents' laundry.
Daily activities are inclusive of all residents. Amazing home. Well done.

Reply from Daniel Scott-Elder, Operations Director at Ashcroft Care Home

Thank you for leaving us a review Susan. Your kind words are kindly received. We strive to ensure that our residents live in an environment that feels like home. Your kind words will be shared with our team. Thank you.


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Review of

Ashcroft Care Home

from Glenys C (Wife of Resident) published on 29 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring staff. Clean with good food. Look after my husband and all his needs.

Reply from Daniel Scott-Elder, Operations Director at Ashcroft Care Home

Thank you for your lovely review and kind comments.


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Review of

Ashcroft Care Home

from Louisa W (Daughter of Resident) published on 25 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was a resident at Ashcroft for around 3 years, until she passed away in October. We couldn't have wished for better care for her. Mum had many complex needs, which were taken care of wonderfully. The staff are all amazing, warm, friendly and professional. After such a long time, they felt like family.
When Mum passed, very recently, the staff were there for me every step of the way making sure I was OK, had drinks etc as well as making sure Mum was as comfortable as possible in her last days and hours. The support I received after she passed was fantastic. I have nothing but praise for each and every one of them. We really could not have chosen a better place for her.

Reply from Daniel Scott-Elder, Operations Director at Ashcroft Care Home

Thank you for leaving a review. We truly appreciate your feedback.


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Review of

Ashcroft Care Home

from Yvette C (Daughter of Resident) published on 22 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father stayed at Ashcroft for 6 months until he passed away in June.
During his stay he was treated with the best care and support I could have wished for. It has a real family feel.
He was encouraged to engage in activities most days. The food was top-class.
I was included in decisions made for
him and the whole staff team also cared for me. I can't thank everyone enough for giving Dad fantastic care and dignity in his last days.

Reply from jacqueline hamilton, Operations Manager at Ashcroft Care Home

Thank you for all your kind words the team at Ashcroft Care Home are hard-working and fully committed to providing the highest level of care to all our residents and families.


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