Sanders Senior Living in Essex | 3 Care Homes

Review of
Chalkwell Grange
from Keely W (Daughter of Resident) published on 5 March 2025

Submitted via Website • Report

Overall Experience

My father spent two weeks at Chalkwell Grange for Respite.
It is a really comfortable environment with lovely roomy bedrooms, beautifully set dining room and breakout lounges and cafe. The home is very stylish and the furniture looks lovely in the individual room, however the chair in the room was

too low for my father to sit in and he couldn't get himself out of it.
I suppose if he was a fully time resident we would be able to bring our own lift and tilt chair for him.
A variety of day-to-day activities are well planned and executed by a permanent entertainment member of the team. The care provided is exemplary and the staff could not do enough for my father, so much so he said he got too much attention. All the staff we met came across as genuinely supportive, friendly, helpful and couldn't do enough for you. Chalkwell Grange should be the template for all care homes from the care provided, cleanliness, facilities and the management.
What more could you want?

Reply from Chenai Mobey, Manager at Chalkwell Grange

Thank you for taking the time to review our home, and for your positive feedback. It was a pleasure to have your father stay with us for two weeks, the team will be delighted to read your review!

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Review of
Chalkwell Grange
from T M (Son of Resident) published on 11 February 2025

Submitted via Website • Report

Overall Experience

The genuine care and affection displayed to my mum, was excellent.
She was at Chalkwell Grange for a little over 18 months before sadly passing, and was happy and well cared for throughout, particularly so, over the last few days of her life.
The staff are a real asset to the home, and everyone from

cleaning team, the kitchen staff through the carers to the home managers were all friendly, approachable, and couldn't do enough.

Reply from Hannah Hargrave, Manager at Chalkwell Grange

Thank you for taking the time to complete a review. It was our absolute pleasure to have mum living with us, a very kind lady who was loved by all. Our whole team really appreciate your feedback.

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Review of
Eve Belle
from Hannah M (Granddaughter of Resident) published on 6 February 2025

Submitted via Website • Report

Overall Experience

I can't recommend Eve Belle enough. The care provided to my Nan has been incredible. Visiting her is a wonderful experience and I am safe in the knowledge that her every need is catered for. The staff are so kind and really seem to care for each individual, knowing their personalities and likes/dislikes.

The home has the most amazing facilities and feels like a 5-star hotel. I will be forever grateful for all they have done for my family.

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Review of
Chalkwell Grange
from Patricia B (Friend of Resident) published on 28 January 2025

Submitted via Postal Card • Report

Overall Experience

A happy, comfortable, well run care home to visit. My friend is well looked after and is contented.

Reply from Hannah Hargrave, Manager at Chalkwell Grange

Thank you for your lovely review, it's great for all in the home to receive this positive feedback and know that friend is contented living at Chalkwell Grange.

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Review of
Chalkwell Grange
from Robert L (Son of Resident) published on 24 January 2025

Submitted via Postal Card • Report

Overall Experience

Chalkwell Grange proved to be an exemplary choice. The facilities and resident programmes were to the highest standard. The key excellent aspect was the care and affection shown to my mother from all the staff. Would highly, highly recommend.

Reply from Gill Petters, Manager at Chalkwell Grange

Thank you for taking the time to review Chalkwell Grange. It has been an absolute pleasure having your kind, caring mum with us. The staff appreciation for such a lovely review will be immense. Thank you again.

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Review of
Chalkwell Grange
from F A (Daughter of Resident) published on 6 January 2025

Submitted via Postal Card • Report

Overall Experience

Since the day Mum moved in just over a year ago, she has been treated with nothing but kindness and dignity. She is settled and appreciates the good food, nice atmosphere and that nothing is too much for the excellent staff. Everyone is approachable and will deal with anything that comes up. Thank you

for your never-ending patience.

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Review of
Eve Belle
from Keith W (Son of Resident) published on 16 October 2024

Submitted via Postal Card • Report

Overall Experience

All the staff are caring kind and thoughtful. They took great care of mum and made her life better and safe.

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Review of
Eve Belle
from Raymond W (Son of Resident) published on 16 October 2024

Submitted via Postal Card • Report

Overall Experience

Mum would have died a year ago if it were not for the care and love by the staff. They are superb.

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Review of
Chalkwell Grange
from Gillian S (Daughter of Resident) published on 10 July 2024

Submitted via Website • Report

Overall Experience

I looked at a few care homes in Leigh On Sea, and this one stood out for us. My mum who is 90 broke her arm and was unable to care for herself, I needed respite care for 5 weeks while we were on holiday, and luckily for us, they had a room available. This is a care home that cares. Chalkwell Grange

is spotlessly clean, my mum said the staff was all amazing. The food was excellent, and things going on all the time if you wish to participate. My lovely mum had no complaints, she was more than happy there. Thank you to all the staff, you did a wonderful job looking after Mum.

Reply from Hannah Hargrave, Manager at Chalkwell Grange

Thank you for your kind words. Your mum was a joy to care for and is already missed! We wish her well and if she ever needs respite or full-time care in the future, we would love to have her back.

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Review of
Chalkwell Grange
from Hazel R (Daughter of Resident) published on 22 April 2024

Submitted via Website • Report

Overall Experience

I would like to praise everyone at Chalkwell Grange for all they do to take care of my parents. My Mum and Dad have been there for just over a year now and whilst they have found it difficult to adjust to their new way of life, all the staff, on all levels, including the cooks and the cleaners, are

kind, thoughtful and have done their utmost to settle them and look after all their needs. Everyone involved will go above and beyond to help wherever possible and they can't do enough for them, although my dear Mum still finds it hard to ask for help! The activity ladies, two members of staff in particular, work very hard to provide daily activities for the residents to join which I know most people enjoy. It gives me great peace of mind to know that they are both safe and being looked after so well and that all their needs, be it medical, personal, and nutritional, are being met very well.
I would just like to give a special thank you to all the staff for all they do.

Reply from Hannah Hargrave, Manager at Chalkwell Grange

Thank you so much for taking the time to leave us a review. Your mum and dad are a very active part of the Chalkwell Grange family. We appreciate your input and support and are so glad that your parents are happy here. I will ensure that your comments are shared with all the staff. Thank you again.

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Review of
Chalkwell Grange
from Sarah I (Daughter of Resident) published on 18 April 2024

Submitted via Postal Card • Report

Overall Experience

This care home really cares! Staff are coming to work to make a difference and look after residents in a dignified and respectful way. They treat residents just as they would their own relatives.
The home is also beautifully furnished to give a feel of luxury and comfort for everyone. The well-being

team are always thinking up new ways to help residents enjoy every day and have fun together.
The management staff are also exemplary and are so accessible to discuss any needs and requirements.
Thank you!

Reply from Hannah Hargrave, Manager at Chalkwell Grange

Thank you for your support. We are pleased that you feel your dad is so well cared for. It is a pleasure looking after him and I will pass on your kind words on to the team.

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Review of
Chalkwell Grange
from E S (Daughter of Resident) published on 17 April 2024

Submitted via Website • Report

Overall Experience

A lovely friendly care home, our beautiful Mum has been living at Chalkwell Grange for over a year now and I always look forward to visiting as the staff are all very welcoming. Her room is always clean and the whole home is clean and the domestic staff work so hard. It’s lovely to be able to visit

whenever I want to and take Mum out whenever too. She has quite progressive dementia now but she is always treated with dignity and respect. I am very grateful to the new manager and deputy who are very approachable with an open-door policy.

Reply from Hannah Hargrave, Manager at Chalkwell Grange

Thank you for your lovely review. Your Mum is a much loved member of the Chalkwell family.

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Review of
Chalkwell Grange
from Lynda R (Daughter of Resident) published on 16 April 2024

Submitted via Website • Report

Overall Experience

I have found that all the staff at Chalkwell Grange are professional and dedicated to their jobs. I have seen this first hand with everyone in the team in all the different job roles. Everyone always has a smile on their face and will say hello to you. There is a lovely atmosphere, and always a lot

going on. The carer staff are very experienced and happy to talk to you at any time. I know that they are doing the best for my mum. The variety of activities is very good and the morning walks are lovely. When my mum hasn't been well, I know they always keep checking on her to make sure she is ok. Thank you, Chalkwell Grange, it is much appreciated.

Reply from Zoe Larnder, Customer Relations Manager at Chalkwell Grange

Thank you for taking the time to leave us a review, we are so glad that Mum is enjoying her time with us at Chalkwell Grange. I will pass your comments on to the team!

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Review of
Eve Belle
from Tracey T (Daughter of Resident) published on 16 April 2024

Submitted via Postal Card • Report

Overall Experience

My mum came in on 19/3/24 and the kindness shown towards not only Mum but also my dad, my aunts and myself is so appreciated. The staff have been truly wonderful and we know that Mum will be safe and well cared for at Eve Belle.

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Review of
Chalkwell Grange
from S B (Daughter of Resident) published on 28 March 2024

Submitted via Website • Report

Overall Experience

My mum has been a resident of Chalkwell Grange since it opened in November 2022. I have been so impressed with the care and respect they show to all the residents. Communication with family is also excellent with monthly meetings for family and friends and monthly reviews for residents which family

are actively encouraged to join. Entertainment is provided every day with different activities in the mornings and afternoons and trips out in the minibus are arranged and residents are encouraged to take part. I particularly like that the reception team email out the week's activities so I know what my mum has had the opportunity to do (even if she doesn't always choose to join in). It also helps me plan my visits so that I can join her in some activities or take her out if there is something I know she won't enjoy. The food is excellent and cooked on-site. Staff members are always friendly, approachable, enthusiastic and welcoming. I am happy that Mum is in the best place.

Reply from Zoe Larnder, Customer Relations Manager at Chalkwell Grange

Thank you for taking the time to leave us a review! We are so glad that Mum is enjoying her stay at Chalkwell Grange, I will pass your lovely words on to the team!

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Review of
Eve Belle
from Alison J (Niece of Resident) published on 27 March 2024

Submitted via Postal Card • Report

Overall Experience

The day my uncle arrived at Eve Belle, the staff came and introduced themselves. They made him so welcome and I was impressed with how friendly yet professional they were. The move couldn't have gone any better and the welcome meal our family had with my uncle was a nice touch and really helped him

to settle in. The accommodation is truly exceptional, like a five-star hotel. I would stay here myself! My uncle's room is kept spotless. Since he moved here, the transformation in my uncle has been incredible! The icing on the cake has been his wonderful birthday party. We were overwhelmed.

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Review of
Chalkwell Grange
from Andrew N (Son of Resident) published on 26 March 2024

Submitted via Website • Report

Overall Experience

Chalkwell Grange is always a pleasant place to visit. The staff are friendly and welcoming. The home is always clean and tidy. Car parking is normally good but sometimes full. Overall my mother is happy with the home and that’s what matters.

Reply from Zoe Larnder, Customer Relations Manager at Chalkwell Grange

Thank you for leaving us a review! We are pleased to hear mum is happy at Chalkwell Grange, I will pass your comments on to the team.

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Review of
Eve Belle
from C K (Daughter of Resident) published on 25 March 2024

Submitted via Postal Card • Report

Overall Experience

Dad came in for a 6-week stay after he fell and fractured his hips and the care he received helped him to thrive in a safe environment whilst he regained his mobility and independence and took the pressure off his family. All the staff have been amazing, both in caring for his physical needs and also

by encouraging him to come out of his room and participate in the numerous activities. Even his grandchildren have enjoyed coming to visit him during his stay. We will forever be grateful to you all.

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Review of
Chalkwell Grange
from Catherine M (Daughter of Resident) published on 22 March 2024

Submitted via Postal Card • Report

Overall Experience

Dad went into Chalkwell Grange for 2 weeks of respite care after a series of falls led to a 12-day stay in hospital. He is very pleased with the home. He loved the luxurious and elegant feel of the place. The staff was lovely and helpful, and whilst there, Dad benefited from visits to the chiropodist

and barber.

Reply from Zoe Larnder, Customer Relations Manager at Chalkwell Grange

Thank you for taking the time to review our home, and for your positive feedback. The team will be delighted to read your review!

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Review of
Eve Belle
from Sue W (Daughter of Resident) published on 7 March 2024

Submitted via Postal Card • Report

Overall Experience

Eve Belle is an outstanding care home that treated my mum with the utmost respect right to the very end. The care they have given to my mum and all our family has been incredible. We will be forever grateful. What a wonderful team. Thank you for everything.

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Care Homes Owned by Sanders Senior Living in Essex

Sanders Senior Living Locations in Essex (3)

Sanders Senior Living Reviews in Essex (63)

Chalkwell Grange

Chalkwell Grange

Eve Belle

Chalkwell Grange

Chalkwell Grange

Chalkwell Grange

Eve Belle

Eve Belle

Chalkwell Grange

Chalkwell Grange

Chalkwell Grange

Chalkwell Grange

Chalkwell Grange

Eve Belle

Chalkwell Grange

Eve Belle

Chalkwell Grange

Eve Belle

Chalkwell Grange

Eve Belle

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