How many Care Homes does SUSASH GB Ltd own?

SUSASH GB Ltd own 9 Care Homes.

Which SUSASH GB Ltd Care Homes have the highest review score?

Cambron House , St Mary's Care Home & Carlin Lodge have the highest review score.

SUSASH GB Ltd | 9 Care Homes

Review of
Cambron House
from M S (Daughter of Resident) published on 29 November 2024

Submitted via Website • Report

Overall Experience

My dad is cared for with warmth and respect. Carers anticipate what his needs may be, especially one staff member in particular who is simply amazing! Communication is excellent from nursing staff and the manager, keeps an overview of everything. She is knowledgeable about so many things and has been

a wonderful advocate for dad. Food is freshly made and prepared with such care. The house has decorations and parties for the time of year and every effort is made for it to feel like a home. Dad has settled better than we could have ever imagined and it is down to the consistent care he is given at Cambron House. We feel very lucky to have found them after a traumatic experience at a previous care home. The trust and gratitude we feel towards the wonderful people who work at Cambron, is immense.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Cambron House
from J P (Son of Resident) published on 10 November 2023

Submitted via Postal Card • Report

Overall Experience

Throughout my mother's time at Cambron House I have had greater peace of mind knowing that, given her need for 24 hour care due to health/dementia, she is in a safer environment than she would have at home. I have have found the regular staff and the management very supportive and compassionate in their

provision for Mum's needs and their attitude towards me. Though some of the residents/patients have challenging behaviours/needs my experience has been that they are friendly and welcoming in discharging their duties. They try to tap into opportunities that exist for entertainment/celebration of special events too.

Reply from Chan Surabaskaran, Director at Cambron House

Thank you, we will continue to provide the best services to your mum. We operate open door policy - you can provide any feedback so that we can improve our services.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Eagle House
from Jane N (Daughter of Resident) published on 13 April 2022

Submitted via Postal Card • Report

Overall Experience

Staff are professional and friendly and always look clean and smart. Nursing staff, carers, management, and admin staff always helpful, courteous, and patient with my mum, who can be difficult at times.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Carlin Lodge
from Linda W (Daughter of Resident) published on 31 August 2021

Submitted via Website • Report

Overall Experience

For months my father had been confined to bed at home. When we moved him to Carlin Lodge, from the first day he was out of bed and using a zimmer frame to stand and shuffle. He put on weight as the care home provided food he enjoyed. He laughed and sang really happily. The staff were wonderful, caring

and kind. When he died holding my hand the staff were kind and caring to me, something I will always remember.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Carlin Lodge
from Carol K (Daughter of Resident) published on 23 August 2021

Submitted via Website • Report

Overall Experience

My dad was admitted to Carlin lodge in April after being very ill in hospital. He and the family were made to feel very welcome and nothing is too much trouble for them. My dad is cared for very well and the staff are friendly and helpful. The manager goes above and beyond to keep us informed of things

and to ensure the residents are cared for and their needs met. I would highly recommend this care home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Carlin Lodge
from Tracey M (Daughter of Resident) published on 21 June 2021

Submitted via Website • Report

Overall Experience

I have no hesitation in highly recommending Carlin Lodge as kind, caring and supportive of its residents, the family of the residents and the staff team.
My father is a resident, he arrived from hospital at 8pm in the evening, the manager was there to welcome and settle him into his lovely, bright

and sunny room. If we have concerns he assists in providing solutions for all concerned, he has been especially helpful with a new doctor and district nursing team.
The food is good, the staff are attentive to Dad's needs, he enjoys sitting in the sun lounge, we can telephone and speak to him and visit after the staff do a lateral flow test.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Cambron House
from Joanne C (Daughter of Resident) published on 9 June 2021

Submitted via Website • Report

Overall Experience

Our beloved mum has been in Cambron House a few years now and we are extremely thankful for the care she receives there. She has advanced Alzheimer's disease and is cared for with kindness and dignity. Staff, carers and nurses are so kind and friendly, and our family sincerely appreciates their care

and the service provided is exceptional. Mum eats very well and has been made as comfortable as possible during times she has been unwell. While management has changed over time, we appreciate how the current management has been especially thoughtful through the pandemic with helpful communications for which we are so grateful. Our mum is in good hands at Cambron.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Cambron House
from K D (Partner of Resident) published on 21 December 2020

Submitted via Website • Report

Overall Experience

Fantastic and loving place, well kept. Quiet and nicely clean. The service and support staff are caring and helpful. Every resident and patient and the entire building enjoys the daily activities - of course, if you'd prefer solitude, you're welcome to do so in their covered patio overlooking the mountains

and farms! An absolute gem of a facility - Stop into a tour and see for yourself!

Reply from Chan Surabaskaran, Director at Cambron House

Thank you for your kind comments. We have made a lot of improvements recently internally, and we are continuing to make changes.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barons Lodge
from Vanessa P (Daughter of Resident) published on 21 April 2020

Submitted via Website • Report

Overall Experience

Baron's care home has gone above and beyond to seek to deliver the necessary care required for my mother. The staff are caring and thoughtful and seek to provide the residents with the very possible care, given the individual challenges which will arise with each case.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barons Lodge
from Jacqueline (Niece of Resident) published on 17 April 2020

Submitted via Website • Report

Overall Experience

The staff at Barons Lodge have been extremely professional and very kind during a very difficult period. My uncle moved into Barons Lodge in February 2020 after a stay in hospital with early signs of dementia and some very challenging behaviour. The staff were always so kind about how they were managing

his illness and helping him settle in. They have always talked very respectfully about him and shown such enormous humanity and kindness to us in communicating about his welfare, as we were not allowed to visit the home due to the government shut down. I know we are not allowed to mention names of particular carers here - but there is one who has always been so supportive to us who I think should be nominated for sainthood. Despite all of the COVID chaos, he even remembered when it was my uncle's birthday. Thank you so much for your care and support - you really are amazing and we are so appreciative of your work because we would not be able to manage without you.

Reply from Chan Surabaskaran, Director at Barons Lodge

Thanks, we will keep our services at high standards.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barons Lodge
from Michal K (Friend of Resident) published on 7 April 2020

Submitted via Website • Report

Overall Experience

I have visited the home on numerous occasions to see a dear friend of mine. The staff are to be applauded for their hard work and dedication to the residents and the care of the home. I've had the opportunity to meet the manager and the directors and they are all passionate about providing holistic,

quality care. In line with the world present crisis, the home is exemplary in meeting the CQC requirement of care. Effective, responsive, safe and well-led and l will be happy to live in such a home. "This is a Family Orientated Home".

Reply from Chan Surabaskaran, Director at Barons Lodge

Thanks for your comments and we endeavour to provide the best care to our residents.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Barons Lodge
from Vanitha (Daughter of Resident) published on 3 April 2020

Submitted via Website • Report

Overall Experience

My mother has lived there for many years. I have interacted with all the staff members for a long time now. They are all very caring and empathetic towards the residents. My mother feels very comfortable there.

Reply from Chan Surabaskarn, Director at Barons Lodge

Thanks for the positive review - we will continue to provide our excellent services.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Carlin Lodge
from Emma W (Friend of Resident) published on 31 March 2020

Submitted via Postal Card • Report

Overall Experience

My friend is happy and the staff take time to chat to him.
He is allowed to sit where he likes and watch TV.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Eagle House
from D P (Husband of Resident) published on 30 March 2020

Submitted via Postal Card • Report

Overall Experience

Welcoming friendly and caring to both residents and relatives.
Only weakness is the, perhaps, too relaxed attitude to visitors taking residents out - my concern is if staff always know who is in or out. A slightly tighter recording process or perhaps just informing visitors of the process could be

helpful - This is only a minor point.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Carlin Lodge
from S A (Son of Resident) published on 6 March 2020

Submitted via Postal Card • Report

Overall Experience

Very good place to live and staff are good to people all around the care home. Review this place 5 stars.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Carlin Lodge
from Linda G (Daughter of Resident) published on 27 February 2020

Submitted via Postal Card • Report

Overall Experience

We feel that Mum is very well looked after. The staff are welcoming and caring. We would recommend the home to other families.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Carlin Lodge
from E W (Daughter of Resident) published on 20 February 2020

Submitted via Postal Card • Report

Overall Experience

My mother has settled in so well, the staff go above and beyond to make her feel comfortable and cared for, it really is a home from home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Carlin Lodge
from P L (Friend of Resident) published on 20 February 2020

Submitted via Postal Card • Report

Overall Experience

The care home, in my opinion, is the best home I or my husband have been in and we have had family and friends in different ones. It is inviting to walk into, greeted by warm, smiling and caring staff, who are kind and efficient in their duties. The food is excellent and varied, the surroundings are

well thought out and nicely decorated rooms are airy and large. Most importantly, my friend now looks the best I've seen her for a long time.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Cambron House
from Eleanor C (Daughter of Resident) published on 19 February 2020

Submitted via Website • Report

Overall Experience

Mum been in six years now, would not want her anywhere else. A very homely place for residents and visitors. Staff accommodating and friendly whilst doing a great job.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Cambron House
from Allen W (Friend of Resident) published on 12 February 2020

Submitted via Website • Report

Overall Experience

I have two very close friends who are residents. The level of care is very good, the food is cooked on-site to a very high quality with a good menu and a wide choice of food.
My friend has dementia and has challenging behaviours, the staff are very understanding and do their utmost to reassure him

make him feel at ease

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Care Homes Owned by SUSASH GB Ltd

SUSASH GB Ltd Locations (9)

SUSASH GB Ltd Reviews (65)

Reviews Posted for members of SUSASH GB Ltd

Cambron House

Cambron House

Eagle House

Carlin Lodge

Carlin Lodge

Carlin Lodge

Cambron House

Cambron House

Barons Lodge

Barons Lodge

Barons Lodge

Barons Lodge

Carlin Lodge

Eagle House

Carlin Lodge

Carlin Lodge

Carlin Lodge

Carlin Lodge

Cambron House

Cambron House

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Frequently Asked Questions about SUSASH GB Ltd

How many Care Homes does SUSASH GB Ltd own?

Which SUSASH GB Ltd Care Homes have the highest review score?

Promote on carehome.co.uk

Search for

Care Seekers

Job Seekers