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Care Homes Owned by Taylor & Taylor Ltd in Oxfordshire

9.5 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Taylor & Taylor Ltd in Oxfordshire

Only the locations & reviews in Oxfordshire for Taylor & Taylor Ltd are showing below.

View the details of all 4 locations (with 256 reviews) owned by Taylor & Taylor Ltd

Taylor & Taylor Ltd Locations in Oxfordshire (2)

 

2 Care Homes owned by Taylor & Taylor Ltd in Oxfordshire

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The Julie Richardson Nursing Home

14 Dashwood Road, Banbury OX16 5HD 

9.7 77 reviews
"We could not have asked for a better place to look after my uncle in his last few weeks. The care and compassion shown by everyone has been…"   Read all 77 reviews
Location Type Care Home

Julie Richardson Nursing Home is a family-run home in the heart of Banbury that has been providing specialist, personalised care for those in need of nursing care, respite care and those living with dementia since 2003. The home features plenty of… Read more about The Julie Richardson Nursing Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 40 Rooms
Banbury Heights Nursing Home

11 Old Parr Road, Banbury OX16 5HT 

8.7 80 reviews
"Our dad was placed in emergency care at Banbury Heights Nursing Home. He settled in quickly enjoying the kindness of the staff, the…"   Read all 80 reviews
Location Type Care Home

Banbury Heights is a family-run nursing home that has been providing high-quality, person-centred care to the residents of Banbury since 2003. At Banbury Heights, each resident has a tailored care plan developed by the nursing home’s team, together… Read more about Banbury Heights Nursing Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 59 Rooms

Taylor & Taylor Ltd Reviews in Oxfordshire (157)

9.5
Taylor & Taylor Ltd has a Group Review Score of 9.5 (9.546) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Taylor & Taylor Ltd must have a Review Score.

Overall Experience

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Review of

Banbury Heights Nursing Home

from K F (Sister of Resident) published on 4 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff at Banbury Heights Nursing Home have been amazing. They are so supportive to my brother and he has come on leaps and bounds since being in their care.

Reply from Michael Morton, Business Project Manager at Banbury Heights Nursing Home

Thank you so much for your kind words.It truly means a lot to the whole team at Banbury Heights to hear that your brother is doing so well and that you've felt supported along the way. We're proud to be part of his journey and it's wonderful to see the progress he's made-it's why we do what we do.We'll make sure to share your feedback with the staff, as it will really lift their spirits. Thank you again for taking the time to share your experience.


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Review of

Banbury Heights Nursing Home

from M H (Daughter of Resident) published on 31 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our dad was placed in emergency care at Banbury Heights Nursing Home. He settled in quickly enjoying the kindness of the staff, the activity sessions & visits from nursery & animal unit. We were impressed with the care & kindness shown to him. He was always in clean clothes, shaved & had a haircut whilst
resident which meant a lot to us his family. Sadly he has since passed but we would definately recommend Banbury Heights Nursing Home.

Reply from Michael Morton, Business Project Manager at Banbury Heights Nursing Home

Thank you so much for your kind and thoughtful words. We're truly sorry for your loss and send our heartfelt condolences to you and your family.It means a great deal to us to know that your dad felt settled and cared for during his time at Banbury Heights. We're so pleased that he was able to enjoy the company of others, the activity sessions, and those special visits from the nursery and animal unit - they're moments we treasure too.Your kind recognition of the team's efforts, from personal grooming to everyday kindness, is deeply appreciated. We always aim to create a homely and respectful environment, and it's lovely to hear that these little things made a difference to you and your family.Thank you again for your recommendation - it truly means a lot.With warmest wishes,The Team at Banbury Heights Nursing Home


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Review of

The Julie Richardson Nursing Home

from Cat G (Niece of Resident) published on 7 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We could not have asked for a better place to look after my uncle in his last few weeks. The care and compassion shown by everyone has been exceptional. We were so lucky to have all your support and kind words and knew he was well looked after, safe and comfortable. It meant the world to me and my family.

Reply from Jayanthi Anthony, Manager at The Julie Richardson Nursing Home

Thank you so much for sharing your heartfelt feedback. It was truly our honour to care for your uncle during his final weeks, and we are deeply grateful to have been entrusted with his well-being. We strive every day to provide compassionate, dignified care, and your kind words affirm that our efforts have made a meaningful difference for you and your family. Your appreciation inspires us to continue delivering the highest standard of care.


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Review of

Banbury Heights Nursing Home

from Trudi M (Daughter of Resident) published on 26 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Banbury Heights have gone above and beyond the need to look after my mum, she has been treated with respect, dignity and care. All staff are amazing going beyond their line of duty, and are golden! I cannot express my appreciation enough. I think this Care Home is outstanding. My mum is looked after,
fed, warm and comfortable in her last days of life, which are few. This home deserves credit.

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Review of

Banbury Heights Nursing Home

from Nathan S (Grandson of Resident) published on 17 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Do not send family members here. Worst care home ever. Stole money from my grandmother had to get the police involved. When we confronted the staff they served notice for my gran to leave (best thing to happen as the place is so bad). The managers are awful and constantly lie. Worst thing I did was
send my family here. Should have believed the reviews I read. Levels of neglect is unreal. I visited plenty of times and its so poor. Dirty beds and rooms, unresponsive staff, latest was toilets being out of order for 4 days, took videos off this. We constantly took pictures as was so bad, had to be reported. Would not have give this place a single star if this this site would allow it, this place needs to be shut down!

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Review of

Banbury Heights Nursing Home

from M R (Wife of Resident) published on 6 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Throughout my husband's six-week stay, he was treated with kindness, respect and dignity. All staff are professional, cheerful and helpful. It has been a pleasure to visit him here.

Reply from Michael Morton, Business Project Manager at Banbury Heights Nursing Home

Thank you so much for your kind words. We're truly grateful to hear that your husband was treated with kindness and dignity during his stay. It means a lot to us that you found the staff professional and welcoming.


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Review of

The Julie Richardson Nursing Home

from Victoria H (Daughter of Resident) published on 2 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We'd been desperate to get mum the right care for years, the fabulous social worker at the hospital helped us to find The Julie Richardson Nursing Home, we will be forever grateful. We couldn't have asked for more. Mum presented some difficulties but the care workers and nurses were so kind to her and
we could all see that mum was happier than she had been for a long time. The level of care was second-to-none. Mum blossomed at Julie Richardson and although she only there for six months until she died, we never ever worried for her future again in those six months. Thank you to all at Julie Richardson, you are the best.

Reply from Michael Morton, Business Project Manager at The Julie Richardson Nursing Home

Thank you so much for taking the time to share such heartfelt feedback. It means the world to us to know that your mum felt happy, cared for and safe during her time at The Julie Richardson Nursing Home. Our team is deeply committed to providing compassionate and personalised care and hearing that your mum blossomed with us is truly touching. We are honoured to have been part of her journey and to have given you and your family peace of mind during those six months. Your kind words about our care workers and nurses are deeply appreciated and we will share them with the team, it will mean so much to them.


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Review of

Banbury Heights Nursing Home

from R H (Regular Volunteer) published on 9 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As the Roman Catholic Chaplain I have been visiting Roman Catholic residents for the past 20 years and have always been well received. The staff have always been helpful and I enjoy visiting many of the residents.

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Review of

Banbury Heights Nursing Home

from J F (Daughter of Resident) published on 2 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 1.0 out of 5

I have to live the rest of my life knowing that I sent my mum here for the last 6 weeks of her life. The staff spoke their own language quite a bit and didn't seem to interact with my mum or other residents while I was there. Hot/warm water was given to Mum to rinse her mouth out after brushing her
teeth (when she was given her toothbrush). The food didn't look or taste nice. Should have phoned me in the morning of the 7th of August when Mum said she felt unwell and had stomach pains.

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Review of

The Julie Richardson Nursing Home

from B L (Son of Resident) published on 27 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff here have been looking after mum here for a very long time. The care is excellent. The facilities perfect. I travel all the way from Dublin so tend to visit for a while and observe them looking after other clients and the service to everyone is always very good.

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Review of

The Julie Richardson Nursing Home

from Ian B (Son of Resident) published on 23 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Outstanding care.

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Review of

Banbury Heights Nursing Home

from Margaret R (Friend of Resident) published on 12 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am writing to say what a joy and pleasure it is for me to visit a friend in Banbury Heights Nursing Home. I am always warmly welcomed by all staff - management. With fifteen years of visiting, I find it a sheer joy and always look forward to going twice every week. And why is this? Simply because
of all the love and care given to the residents, especially my friend and she always says how much she likes living there and I can say, without a shadow of a doubt, I am more than impressed with what I see every time I visit.

Reply from Michael Morton, Business Project Manager at Banbury Heights Nursing Home

Thank you so much for your heartwarming review. We are truly touched by your kind words and the fact that you have been visiting Banbury Heights Nursing Home for over fifteen years. It means the world to us that your experience has been consistently positive and we are delighted that you feel such warmth and care each time you visit. We take great pride in ensuring our residents feel loved and well cared for and it's wonderful to know that your friend is happy and comfortable living here. Your feedback serves as a great encouragement to all our staff and management who work tirelessly to maintain this environment of care and compassion. It's always a pleasure to welcome you and we look forward to continuing to provide the same level of care and joy for many more years to come.


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Review of

The Julie Richardson Nursing Home

from Sue A (Daughter of Resident) published on 12 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful staff, friendly, welcoming, always smiling and kind. My mum is a high risk fall 89 mobile with dementia. She has spent 7 years in a residential care home in another town but a fractured hip led her into hospital for 7 weeks. She has been accepted at Julie Richardson Nursing Home for 6 weeks
assessment and although too far from the previous town and too far for her regular visitors I am much reassured she has excellent care at Julie Richardson.

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Review of

The Julie Richardson Nursing Home

from Bonnie K (Daughter of Resident) published on 10 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was in Julie Richardson for 10 months, all the staff were brilliant, nothing was too much trouble. I became part of the care home as well, made lots of friends. My mum settled in well there. I would recommend.

Reply from Jayanthi Anthony, Manager at The Julie Richardson Nursing Home

We are very thankful for your feedback, it's great to receive such lovely honest comments. The team work hard to achieve this, I will make sure this is passed on to the staff.


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Review of

The Julie Richardson Nursing Home

from Delia L (Wife of Resident) published on 29 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Sadly, only one month in your care. Staff were excellent and very happy, which is so good these days. Always a nice welcome when I cam to visit.

Reply from Michael Morton, Business Project Manager at The Julie Richardson Nursing Home

Thank you for taking the time to share your experience at our facility, even though it was for a short duration. We're pleased to hear that you found our staff to be excellent and happy; their well-being is a priority for us, as it directly impacts the quality of care they provide. It's also wonderful to know that you always received a warm welcome during your visits. We appreciate your kind words and are grateful for the opportunity to have been of service. We hope to continue fostering a positive environment for all who step through our doors. Thank you once again.


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Review of

The Julie Richardson Nursing Home

from Nicola M (Friend of Resident) published on 9 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Julie Richardson is a very caring and homely place for a resident to live. Each member of staff genuinely cares about everyone. There are lots of activities for residents to get involved with if they wish. I thoroughly recommend this warm and happy home.

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Review of

Banbury Heights Nursing Home

from C A (Wife of Resident) published on 21 March 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was in the care home for really 13 months and was looked after very well by all the staff. Everyone seems very cheerful and very hardworking and dedicated to what they do. Thank you so much for looking after my husband so well.

Reply from Aileen Sanchez, Home Manager at Banbury Heights Nursing Home

Thank you for your review. At Banbury Heights, the team works hard to continue supporting the service users to make their stay as enjoyable and comfortable as they can. The team are very passionate about providing this.


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Review of

The Julie Richardson Nursing Home

from Marcia B (Daughter of Resident) published on 7 March 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father moved to The Julie Richardson Nursing Home in November 2023. From our first visit it was evident that Dad was receiving excellent care, and that there are always plenty of staff available to ensure everyone’s needs are met. Visitors receive a warm welcome and are made to feel part of a family.
The staff treat residents with courtesy and dignity. They take time to get to know each individual personally and pay attention to every detail. We have every confidence in the team at this care home. They managed to take Dad out on short trips locally, for which we are very grateful. My mother and I were able to enjoy a lovely Christmas lunch there, with Dad, on Christmas Day. There is a happy and vibrant community at the care home. The staff are very knowledgeable, hard-working and dedicated. I would like to thank them for looking after Dad so well.

Reply from Jayanthi Anthony, Manager at The Julie Richardson Nursing Home

Thank you sincerely for your thoughtful review. It's truly thrilling to receive such positive feedback. I will share your kind words with our staff, who will be delighted to know that their dedication is deeply appreciated.


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Review of

The Julie Richardson Nursing Home

from R M (Son of Resident) published on 24 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

So happy to see the great improvements in my father since I could last visit him in 2019. The staff are outstanding and provide the best care. Everyone is cheerful and my father is so much better - physically and mentally.
Thank you to all.

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Review of

The Julie Richardson Nursing Home

from W B (Relative of Resident) published on 1 December 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were all welcomed on arrival. Communication was excellent. The care and Doctor's involvement when required was remarkable. The well-being of our relative was paramount to all involved so he would have as a good quality of life as possible. We are so grateful and the end-of-life care was sympathetic
and effective.

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