Amicura Ltd in Lancashire | 3 Care Homes

Review of
Jasmine Court Residential
from H G (Daughter of Resident) published on 11 March 2025

Submitted via Website • Report

Overall Experience

My mum has just passed away after being in the home for eight years with dementia. I cannot thank the staff enough for the care that they gave her. Everywhere was always clean and inviting, and you could visit anytime.

Reply from Jeanette Fairclough, Home Manager at Jasmine Court Residential

Thank you for your very kind words. I will pass on to the team. It was a privilege to care for your mum.

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Review of
Jasmine Court Residential
from Kate A (Daughter of Resident) published on 13 January 2025

Submitted via Website • Report

Overall Experience

Extremely friendly and welcoming home. Everyone made Mum very welcome and supported her whilst settling into her new room. They listen and answer any questions I have had and provide care and reassurance. Would highly recommend.

Reply from Rahi Joshi, Marketing Associate at Jasmine Court Residential

Thank you for your feedback. We're so pleased to hear that your mum feels happy and well-settled at Jasmine Court. I will pass your kind sentiments to the home team.

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Review of
The Glen Care Home
from M M (Daughter of Resident) published on 10 December 2024

Submitted via Postal Card • Report

Overall Experience

I have nothing but praise for The Glen. My mum passed away peacefully on the 4th of November. She was treated with dignity and compassion. My son and I were with her and they saw to all needs. Thank you so much for looking after her, it was a pleasure to know you all.

Reply from Rahi Joshi, Marketing Associate at The Glen Care Home

Thank you for sharing such heartfelt words during this difficult time. We are deeply sorry for your loss and honored to have cared for your mum at The Glen.

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Review of
Jasmine Court Residential
from J F (Friend of Resident) published on 6 November 2024

Submitted via Postal Card • Report

Overall Experience

Lovely, warm welcome - everywhere nice and clean. My friend who we came to see seems to have settled really well.

Reply from Rahi Joshi, Marketing Associate at Jasmine Court Residential

We truly appreciate you taking the time to share your experience and we will surely share your kind sentiments with the team.

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Review of
Jasmine Court Residential
from Dorothy K (Friend of Resident) published on 6 November 2024

Submitted via Postal Card • Report

Overall Experience

This is our first visit. It is lovely and clean and the staff are friendly and welcoming. My friend is comfortable and is enjoying the food.

Reply from Rahi Joshi, Marketing Associate at Jasmine Court Residential

Thank you for sharing your experience. It's wonderful to know that your friend is comfortable and enjoying the food - ensuring our residents feel at home is our top priority. We appreciate your kind words.

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Review of
Jasmine Court Residential
from H D (Daughter of Resident) published on 1 October 2024

Submitted via Postal Card • Report

Overall Experience

The care provided to my mother in the last few weeks of her life was exemplary. She was treated gently and with dignity and I really felt the staff cared about her. It certainly helped us as her family to deal with a difficult situation.

Reply from Rahi Joshi, Marketing Associate at Jasmine Court Residential

Thank you for your heartfelt words. We are truly sorry for your loss. It means a lot to us that our care and support helped you and your family during such a difficult time. Our thoughts are with you.

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Review of
Haslingden Hall
from Rachelle S (Niece of Resident) published on 1 October 2024

Submitted via Postal Card • Report

Overall Experience

The care my late auntie received was excellent, the staff were so kind to her, nothing was too much trouble. The facilities were so clean, tidy and well looked after.
Her words, "I'm so lucky to be her", says it all.
I would recommend Haslingden Hall and would like to say how the staff helped so much

in a very difficult time for us, as a family.

Reply from Jo-Ann Liptrott, Registered home manager at Haslingden Hall

Thank you so much for your lovely review, the staff will be very happy with your feedback. It was a pleasure to care for your relative.

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Review of
Haslingden Hall
from Christine C (Cousin of Resident) published on 1 October 2024

Submitted via Postal Card • Report

Overall Experience

My cousin was in Haslingden Hall for three months and the level of care and attention she received was outstanding. I can't praise the staff enough and the standard of cleanliness. I would recommend the home to anyone in need of help and care. Top marks.

Reply from Jo-Ann Liptrott, Registered home manager at Haslingden Hall

Thank you for your lovely review. I will share your comments with the staff, they will be so pleased.

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Review of
The Glen Care Home
from D P (Grandson of Resident) published on 26 September 2024

Submitted via Postal Card • Report

Overall Experience

The staff are very helpful and help Grandad and he has turned a corner since coming into the home.

Reply from Rahi Joshi, Marketing Associate at The Glen Care Home

Thank you for your kind feedback. I will pass your sentiments on to the home team.

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Review of
Haslingden Hall
from J H (Friend of Resident) published on 20 September 2024

Submitted via Postal Card • Report

Overall Experience

First visit to Haslingden Hall, the reception staff very professional and helpful. All staff were observed to be smiling, happy and welcoming. Very professional staff. Lovely clean environment. Staff welcomed us, and made us welcome. Looking after my friend well.

Reply from Jo-Ann Liptrott, Registered home manager at Haslingden Hall

Thank you for your kind review. I will be sure to share your comments with the team. If we can assist you in any way, please do not hesitate to contact us.

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Review of
Haslingden Hall
from C C (Friend of Resident) published on 9 September 2024

Submitted via Postal Card • Report

Overall Experience

Today was the first time I had visited Haslingden Hall to see a friend who was admitted last Friday. I was warmly welcomed by the staff. You bought my friend to sit with me in the Conservatory. A cup of tea and a biscuit was bought for us. Much appreciated. All the residents seemed clean and well cared

for. My friend likened the service she received to a star hotel standard. She was so much better than when she was in hospital. I was delighted.

Reply from Jo-Ann Liptrott, Registered home manager at Haslingden Hall

Thank you for your lovely review. I will be sure to share your feedback with the staff who will be delighted. If we can help you with anything in the future do not hesitate to contact us.

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Review of
The Glen Care Home
from Elizabeth L (Mother of Resident) published on 4 September 2024

Submitted via Postal Card • Report

Overall Experience

My experience is good but with my son being young it's hard for him to fit in so I feel that I should come more often.

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Review of
The Glen Care Home
from Elaine T (Daughter of Resident) published on 4 September 2024

Submitted via Postal Card • Report

Overall Experience

My father is a resident at The Glen and he also compliments all the staff and management. The care my dad receives is impeccable and he is treated with utmost respect and dignity. I don't think I could have found anywhere nicer for my dad to be.

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Review of
Haslingden Hall
from Lucie H (Granddaughter of Resident) published on 26 August 2024

Submitted via Website • Report

Overall Experience

I cannot recommend Haslingden Hall enough, they've loved and cared for my Nan Rosetta Sparrow since the day she arrived at the home. I couldn't have asked for a better place for her to live, she's loved it there.
These last few days up until Thursday 8th August they've shown so much compassion and

support to me and allowed my Nan to pass away with dignity. I honestly can't thank them enough.

Reply from Jo-Ann Liptrott, Registered home manager at Haslingden Hall

Thank you for your kind review. It was an absolute pleasure and a joy for the staff to care for your Nan, she will be greatly missed by all staff and residents.

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Review of
Haslingden Hall
from J T (Daughter of Resident) published on 5 August 2024

Submitted via Postal Card • Report

Overall Experience

The decision to move Mum into a care home was very emotional for Mum and the family. However, we were soon reassured that Mum was being looked after with respect and dignity. Although it took Mum a while to settle in, she now says how lucky she is to be there and she feels very safe and well looked

after. A big thank you to all the staff.

Reply from Jo-Ann Liptrott, Registered home manager at Haslingden Hall

Thank you for your kind review. I will be sure to share your kind review with the staff.

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Review of
Haslingden Hall
from Iain A (Nephew of Resident) published on 22 July 2024

Submitted via Website • Report

Overall Experience

The staff are very helpful and friendly, and approachable, they all work hard and definitely make a difference for my uncle who is a resident.

Reply from Jo-Ann Liptrott, Registered home manager at Haslingden Hall

Thank you for your lovely review. I will share your feedback with the staff. It was a pleasure to care for your uncle he will be missed.

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Review of
Haslingden Hall
from Angie A (Daughter of Resident) published on 19 July 2024

Submitted via Website • Report

Overall Experience

My mum has been a resident at Haslingden Hall for a number of years due to dementia. The staff are friendly helpful and are genuine people, who undertake all Mum's care needs with care and compassion. There is always a warm welcome when I visit and Mum is always beautifully dressed, hair done when

I arrive on Sundays to take her home for the afternoon. Her room is kept neat tidy and very clean as the domestic staff great pride in their work. I know Mum feels safe and secure as her face lights up when she sees the members of staff who look after her. The staff ensure that Mum takes part in all activities and posts pictures of her, which are important as family that live overseas can see Mum is safe, happy and enjoying herself. Management are friendly and helpful and happy to listen to all concerns, and any concerns I have in relation to Mum's health they ensure she is checked by the Advanced Nurse Practitioner. Thank you for the care you give to Mum.

Reply from Jo-Ann Liptrott, Registered home manager at Haslingden Hall

Thank you for your lovely review. I will share your feedback with the staff, they will be very happy to know they are appreciated.

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Review of
Jasmine Court Residential
from K M (Daughter of Resident) published on 20 June 2024

Submitted via Postal Card • Report

Overall Experience

The carers at Jasmine Court are friendly and attentive and treat residents and their families with respect and dignity. The staff are caring and spend lots of time getting to know the residents on a personal level. The management team are hands-on and proactive with any bright, spacious, comfortable

with adequate cleaning on a regular basis. Thank you all at Jasmine Court for making our experience welcoming.

Reply from Jeanette Fairclough, Home Manager at Jasmine Court Residential

Thank you for your very kind words. I will pass them on to the team.

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Review of
The Glen Care Home
from Susan L (Daughter of Resident) published on 30 January 2024

Submitted via Website • Report

Overall Experience

Mum went into The Glen Care Home in May and has been doing well after her stroke. She really enjoyed joining in some of the many activities that The Glen does and was pleased with her achievements. The staff are friendly, helpful and really communicate with the residents and their families. It really

is a happy environment, bright and cheerful.

Reply from Rahi Joshi, Marketing Associate at The Glen Care Home

We are truly touched by your words. Providing a warm and homely environment for the residents is our utmost priority. We are delighted to hear that she has settled in so well. Thank you for taking the time to share your positive experience with us.
Kind regards,
Rahi.

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Review of
The Glen Care Home
from Lian R (Great-Niece of Resident) published on 30 January 2024

Submitted via Website • Report

Overall Experience

All staff are so friendly and helpful. Cater for individual needs, very happy with the care my great-aunt receives. I feel they respect her wishes and know my family member really well.
Communication is also really good with regular updates on care plans.
Overall, I’m relieved about how safe and

secure and settled my family member is.

Reply from Rahi Joshi, Marketing Associate at The Glen Care Home

We truly appreciate your kind words about The Glen. Creating a joyful and compassionate atmosphere for our residents and visitors is our top priority. Thank you for noticing the efforts of our staff; your support means a lot.
Kind regards,
Rahi.

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Care Homes Owned by Amicura Ltd in Lancashire

Amicura Ltd Locations in Lancashire (3)

Amicura Ltd Reviews in Lancashire (117)

Jasmine Court Residential

Jasmine Court Residential

The Glen Care Home

Jasmine Court Residential

Jasmine Court Residential

Jasmine Court Residential

Haslingden Hall

Haslingden Hall

The Glen Care Home

Haslingden Hall

Haslingden Hall

The Glen Care Home

The Glen Care Home

Haslingden Hall

Haslingden Hall

Haslingden Hall

Haslingden Hall

Jasmine Court Residential

The Glen Care Home

The Glen Care Home

Awards / Recognitions (1)

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