Only the locations & reviews in Essex for DMP Healthcare are showing below.
View the details of all 10 locations (with 432 reviews) owned by DMP Healthcare
Stanley Road, Grays RM17 6QZ
"I can't express enough gratitude for the exceptional care my nana received during her respite stay at Bluebell Nursing & Residential Home.…" Read all 48 reviews
Bluebell Court is a thoughtfully designed, purpose-built care home in Grays, offering a comfortable and versatile lifestyle for up to 82 residents. Conveniently located near local shops, public transport, and within walking distance of Grays High… Read more about Bluebell Nursing & Residential Home
Submitted via Website • Report
Reply from Ella Munteanu, Home Manager at Bluebell Nursing & Residential Home
Thank you so much for your thoughtful feedback. It means the world to us to know that your nana felt welcomed, cared for and comfortable during her respite stay at Bluebell. We understand how important it is for both residents and their families to feel reassured and it's wonderful to hear that our team's efforts made such a positive difference. Your kind words about our staff's kindness and understanding, as well as your recognition of the management team's professionalism, are deeply appreciated. We take great pride in creating a loving and supportive environment for all of our residents and it's incredibly rewarding to know that your nana enjoyed her time with us.
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Submitted via Website • Report
Reply from Ella Munteanu, Home Manager at Bluebell Nursing & Residential Home
Thank you so much for your kind words! We're thrilled to hear that you're happy with the care your Nan is receiving. Our team is dedicated to providing the best support and comfort for our residents 24/7, and it means the world to us to know that it makes a difference. Thank you again!
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Submitted via Website • Report
Reply from Ella Munteanu, Home Manager at Bluebell Nursing & Residential Home
Thank you so much for your thoughtful and kind words about Bluebell Nursing & Residential Home. We are truly honoured to care for your grandmother and it means the world to us to know that you and your family feel confident and at ease with the care we provide. We're also delighted to hear that you feel well-informed and involved in your grandmother's care. Communication is such a vital part of building trust and we are glad our efforts have made a positive difference. Thank you again for your heartfelt recommendation and support. We remain committed to providing the best care possible for your grandmother and all our residents. Warm regards, Ella.
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Submitted via Website • Report
Reply from Ella Munteanu, Home Manager at Bluebell Nursing & Residential Home
Dear Aaren, thank you so much for your heartfelt review! We are delighted to hear that your Nan has had such a positive experience at Bluebell across all three floors. It means the world to us that you find our staff wonderful and caring - it's our top priority to make every resident feel at home and well looked after.
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Submitted via Website • Report
Reply from Ella Munteanu, Home Manager at Bluebell Nursing & Residential Home
Dear Ian, thank you so much for sharing such a heartfelt and thoughtful review. We are deeply touched by your kind words and truly appreciate the time you've taken to express your experience with us at Bluebell. It means the world to our team to know that we were able to provide comfort and care to your dad during his time with us and that your mother-in-law continues to feel supported and well looked after. Your trust in us and your recommendation mean so much. We are grateful for the opportunity to care for both your dad and mother-in-law and will continue to strive for the high standard of care that you've described. Please don't hesitate to reach out if you ever have any questions or need anything, we're always here for you and your family.
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Submitted via Website • Report
Reply from Ella Munteanu, Home Manager at Bluebell Nursing & Residential Home
Thank you so much for your review. We're incredibly touched to hear your kind words and thrilled that your mum has found a home and community at Bluebell. It's wonderful to hear that our open door policy and commitment to addressing concerns promptly has been helpful to you. Thank you for recognizing the dedication of our nursing and care staff; it means so much that you see them as a source of support not only for your mum but for your family as well. Your mum's happiness is our top priority, and we're honoured to be part of her journey. Thank you again for taking the time to share such a thoughtful review, it means the world to us and encourages our team every day.
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Submitted via Postal Card • Report
Reply from Ella Munteanu, Home Manager at Bluebell Nursing & Residential Home
Dear Lisa, thank you so much for your wonderful feedback. We're delighted to hear that your mother feels happy and content at Bluebell - this is exactly the experience we strive to provide for our residents. Our team is dedicated to supporting both residents and their families, so it's fantastic to know that you've found our staff helpful and approachable. Everyone is thrilled to know their efforts are appreciated. Thank you again for sharing your experience; it means a lot to us!
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Submitted via Postal Card • Report
Reply from Mihaela Munteanu, home manager at Bluebell Nursing & Residential Home
Dear Steven, thank you for your kind review and recommendation! We're thrilled to hear that you're pleased with the care and personal touches we provide at Bluebell. Knowing each resident by name is part of how we create a warm, family-like atmosphere and we're glad it stands out to you. It's also wonderful to know you're happy with the food and daily activities -we believe these make a big difference in our residents' experience. Thank you again for sharing your thoughts!
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Submitted via Postal Card • Report
Reply from Ella Munteanu, Home Manager at Bluebell Nursing & Residential Home
Dear Vivien, thank you so much for your thoughtful review. We're truly honoured by the trust you've placed in us to care for your husband and it's heartening to know that you're pleased with the attention and support he receives. Our team is dedicated to treating every resident with the utmost care and respect, especially when they have specific needs and your words are a wonderful reminder of why we do what we do. We'll continue to provide the compassionate, attentive care he deserves. Thank you again for sharing your experience.
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Submitted via Website • Report
Reply from Ella Munteanu, Home Manager at Bluebell Nursing & Residential Home
Dear Angela, we're thrilled to hear that your mum feels happy and at ease here at Bluebell. Our team takes great pride in fostering a warm, friendly environment and it means a lot to us to know that you feel confident in the care she receives. We understand how challenging the decision must have been, especially with the distance and we're grateful for the trust you've placed in us. We'll continue to ensure that Bluebell remains a safe and welcoming place for your mum and all our residents. Thank you again for your kind words!
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Submitted via Postal Card • Report
Reply from Ella Munteanu, Home Manager at Bluebell Nursing & Residential Home
Thank you so much for your kind words and heartfelt feedback. On behalf of all the staff at Bluebell Court, we are truly touched by your appreciation. It means the world to us to know that we could provide comfort, care and support, not only to your mum but to your entire family during such an important time. We strive to make sure all of our residents feel loved and well-cared for and it's wonderful to hear that reflected in your experience. We are honoured to have been a part of your mum's life and grateful for your trust in us.
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Submitted via Postal Card • Report
Reply from Ella Munteanu, Home Manager at Bluebell Nursing & Residential Home
Thank you so much for your kind words! We're delighted to hear that your dad has settled in so well and that he's receiving the respect and care he deserves. Our team truly strives to go above and beyond for every resident and it's wonderful to know we're making a positive impact. Your gratitude means a lot to us and we'll be sure to share your thanks with the staff. Please don't hesitate to reach out if there's ever anything more we can do to support your dad!
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Submitted via Postal Card • Report
Reply from Ella Munteanu, Home Manager at Bluebell Nursing & Residential Home
Thank you so much for your heartfelt feedback. We are truly grateful to hear that your experience with Bluebell Nursing & Residential Home has been filled with support, kindness and understanding. It's our mission to provide holistic and loving care and knowing that we have been able to support you and your family through both difficult and celebratory times means the world to us. We greatly appreciate your kind words about each member of our dedicated team. Your recognition and thanks are incredibly motivating for all of us. If there is anything more we can do to support you or your mum, please don't hesitate to let us know.
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Submitted via Postal Card • Report
Reply from Ella Munteanu, Home Manager at Bluebell Nursing & Residential Home
Dear Anita, thank you so much for sharing your positive feedback with us. We are delighted to hear about the remarkable improvement your mum has experienced since moving to Bluebell Nursing & Residential Home in May 2024. It's heartwarming to know that she is now more responsive, engaged in activities and enjoying conversations with other residents. Our staff work tirelessly to create a nurturing and supportive environment and your kind words are a testament to their dedication and hard work. We will certainly share your gratitude with the entire team. Seeing our residents thrive and hearing about their progress brings us immense joy. Thank you once again for your thoughtful message. We are committed to continuing to provide the best care possible and ensuring that both our residents and their families are happy and satisfied. Kind regards Ella.
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Submitted via Postal Card • Report
Reply from Ella Munteanu, Home Manager at Bluebell Nursing & Residential Home
Thank you for your positive feedback! We're so glad to hear that you find Bluebell well-run and our staff both professional and friendly. We're committed to maintaining a high standard of care and a welcoming environment and your words mean a lot to us. Thanks again for sharing your experience!
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Submitted via Postal Card • Report
Reply from Ella Munteanu, Home Manager at Bluebell Nursing & Residential Home
Thank you for your reassuring feedback. We're so pleased to hear that you feel confident in the care your dad receives and that you have no concerns about his welfare. Our team works hard to create a safe, well-organised and supportive environment and your trust means a lot to us. Thank you again for sharing your experience!
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Submitted via Website • Report
Reply from Ella Munteanu, Home Manager at Bluebell Nursing & Residential Home
Thank you so much for sharing your experience! We're thrilled to hear that your friend is enjoying their time with us and that you're pleased with the level of care and service provided by our staff. Your recommendation means a lot to us, and we look forward to welcoming more individuals to our home. If there's anything else we can do to enhance your friend's experience, please don't hesitate to let us know!
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Submitted via Postal Card • Report
Reply from Ella Munteanu, home manager at Bluebell Nursing & Residential Home
Dear Jen, Thank you so much for taking the time to share your experience with us. We're thrilled to hear that your husband has been receiving excellent care at Bluebell for the past year. Our team strives to create a warm and supportive environment for all our residents, and it's wonderful to know that you've found the staff and management to be helpful and kind. We understand that not all residents may be able to participate in every activity, but we're pleased to offer a variety of options to cater to individual interests and abilities. Ensuring that your husband is treated with dignity is of utmost importance to us, and we appreciate your acknowledgement of our efforts in this regard. Thank you once again for entrusting us with your husband's care. We look forward to continuing to provide excellent care to your husband and supporting your family in any way we can.
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Submitted via Postal Card • Report
Reply from Ella Munteanu, Home Manager at Bluebell Nursing & Residential Home
Thank you so much for taking the time to share your feedback with us. We are delighted to hear that your experience with Bluebell Nursing Home has been positive and that both you and your family have been satisfied with the care provided to your wife. Your feedback motivates us to continue striving for excellence and to maintain the high standards that we are committed to. Thank you once again for choosing Bluebell Nursing Home for your loved one's care.
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Submitted via Postal Card • Report
Reply from Ella Munteanu, Home Manager at Bluebell Nursing & Residential Home
Thank you so much for your message! It was truly heart-warming to hear about your visit to Bluebell. I'm delighted to hear that she was in good spirits and that she looked well cared for during your time together. It's evident that our staff are providing exceptional care, and I'm grateful for their dedication to her well-being.
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