Care Home Owned by DMP Healthcare in North Yorkshire

9.7 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by DMP Healthcare in North Yorkshire

Only the locations & reviews in North Yorkshire for DMP Healthcare are showing below.

View the details of all 10 locations (with 432 reviews) owned by DMP Healthcare

DMP Healthcare Locations in North Yorkshire (1)

 

1 Care Home owned by DMP Healthcare in North Yorkshire

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Scorton Care Village

Scorton, Richmond DL10 6EB 

9.7 66 reviews
"My uncle recently moved into Elizabeth House from another care home in the area. The contrast between the two homes is astounding. The…"   Read all 66 reviews
Location Type Care Home

Scorton Care Village provides specialist nursing and dementia care for up to 114 elderly residents, including trial stays, short stay and convalescent care, as well as long-term care. The beautifully prestigious home is situated within six acres… Read more about Scorton Care Village

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • 114 Rooms from £1,350 / week

DMP Healthcare Reviews in North Yorkshire (66)

9.7
DMP Healthcare has a Group Review Score of 9.7 (9.708) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to DMP Healthcare must have a Review Score.

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Review of

Scorton Care Village

from T S (Son of Resident) published on 15 January 2025
Overall Experience  Overall Experience 4.0 out of 5

The only negative point I can make is the fact my dad does not get taken outside enough which makes him feel cooped up (his words) and I feel this is not helping his dementia.

Reply from Sharon Adjei, Ops/Clinical Director at Scorton Care Village

Thank you for this review. It has been noted that due to the very icy/cold weather, residents have been unable to access the garden/ground areas. This has been risk assessed and "outings" will be offered when the weather improves. We hope this meets with the needs and welfare of all our residents. Indoor activities are offered to avoid any issues to maintain integration/socialisation.


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Review of

Scorton Care Village

from B K (Niece of Resident) published on 13 January 2025
Overall Experience  Overall Experience 5.0 out of 5

My uncle recently moved into Elizabeth House from another care home in the area.
The contrast between the two homes is astounding. The other home was basic in every way from cheap bedding to smells, a bit of neglect, and just no care at all. Food was left beside is bed and he was expected to feed himself.
He did not eat much and sometimes I would visit two hours after a meal and it would be untouched.
At Scorton the care given was outstanding and very genuine. Today a very patient gentle and kind person fed him.
I do not feel that I have to worry about him anymore.

Reply from Sharon Adjei, Ops/Clinical Director at Scorton Care Village

Many thanks for your thoughtful review. I will pass on your thoughts to the care team at Elizabeth House.


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Review of

Scorton Care Village

from Kay J (Daughter of Resident) published on 12 December 2024
Overall Experience  Overall Experience 5.0 out of 5

My dad moved to Scorton Care Home 3 years ago he has now sadly passed away. The care he received while he was there was outstanding, all the staff did a wonderful job, and my dad always looked very clean and tidy. The home was always very clean bright and very welcoming. He enjoyed his food, he was
in the nursing ward. I always found the staff very pleasant and helpful.

Reply from Sharon Adjei, Ops/Clinical Director at Scorton Care Village

We are so sorry for your loss. Thank you for taking the time to send in this review which is greatly appreciated by all who cared for your dad.


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Review of

Scorton Care Village

from Fiona S (Daughter of Resident) published on 27 November 2024
Overall Experience  Overall Experience 5.0 out of 5

Scorton Care Village is amzing. The staff are so friendly and helpful. My father is very well looked after. I have total faith in everyone at Scorton Care Village. We are encouraged to bring our pets to see my dad and of course, the other residents on the unit enjoy this too. Our 8-month-old granddaughter
is very popular on the unit, she's gained a whole new family from Scorton Care Village. Thank you so much everyone for all that you do for my family, especially my father, who I knew can be very difficult.

Reply from Sharon Adjei, Ops/Clinical Director at Scorton Care Village

Thank you for leaving such a wonderful review. The residents and staff team love to have family and pets to visit us all!


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Review of

Scorton Care Village

from D C (Friend of Resident) published on 20 November 2024
Overall Experience  Overall Experience 4.0 out of 5

We have visited several times - residents seem happy and well cared for. The staff are always friendly and helpful. The building is always clean, warm, and well-appointed. Always plenty of staff members at hand.

Reply from Sharon Adjei, Ops/Clinical Director at Scorton Care Village

Thank you for taking the time to review our service.


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Review of

Scorton Care Village

from Tina S (Daughter of Resident) published on 28 October 2024
Overall Experience  Overall Experience 5.0 out of 5

The staff are always friendly and very helpful. Mother can be difficult with he dementia but all the staff are lovely with her. If she needs anything they always tell me and ask if I can buy new clothes etc. All the staff need a medal.

Reply from Sharon Adjei, Ops/Clinical Director at Scorton Care Village

Thank you for your kind words. This will be passed on to the staff team.


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Review of

Scorton Care Village

from J O (Wife of Resident) published on 18 October 2024
Overall Experience  Overall Experience 4.0 out of 5

I am very satisfied that my husband is as well looked after as possible. I find the staff friendly and they do a very difficult job. The management is full of empathy when needed.

Reply from Sharon Adjei, Ops/Clinical Director at Scorton Care Village

The management and staff team are always available for a chat and to allay any worries residents or their family/friends may have. Thank you for the review.


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Review of

Scorton Care Village

from P S (Wife of Resident) published on 1 October 2024
Overall Experience  Overall Experience 4.0 out of 5

My husband is being well looked after, in a lovely room with his own mementoes around him. He is being kept clean and dressed and his health matters are attended to. Occasionally staff have problems with understanding instructions due to the language barriers, therefore, arrangments are not carried
out.

Reply from Sharon Adjei, Ops/Clinical Director at Scorton Care Village

We have a diverse staff team and welcome any issues visitors/relatives may have if they feel we have missed any instructions. Please feel free to contact us with any misunderstandings you encounter, so that we are able to address these. or offer additional support/training to our staff team.


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Review of

Scorton Care Village

from K H (Friend of Resident) published on 23 July 2024
Overall Experience  Overall Experience 5.0 out of 5

I have been coming here to visit my friend for couple of years. My oldest friend works for CQC as does my relative so I am aware of things to be aware of. So I do have a tendency to observe my surroundings. Also having qualifications in MH. It allows me to watch interactions with staff to residents.
I have found the part of the home I visit to be very clean and tidy. Hand sanitiser where you sign in. Plenty of information on notice board. I don't have much engagement with staff. As I go straight to my friend's room... but found the one staff member who will happily chat to be very pleasant. I have seen some staff sit and chat to residents. My friend who is bedbound is always clean and has clean bedding on. I was there a day when a cleaner was mopping the floor and it smelt lovely. Well done to hard-working cleaners who work hard to provide a nice clean environment. And of course to carers it is not an easy job. That I know. So you are appreciated.

Reply from Sharon Adjei, Ops/Clinical Director at Scorton Care Village

Thank you for taking the time to send in this review. Our wonderful staff works wonders to keep our home friendly, clean, and welcoming to all who live and visit us.


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Review of

Scorton Care Village

from T L (Son of Resident) published on 1 July 2024
Overall Experience  Overall Experience 5.0 out of 5

The staff were friendly, helpful and professional and took excellent care of my father. He was always well looked after, clean and dressed. He wouldn't leave his room but they chatted to him and checked if he needed anything. At the end, they were very caring and kept us informed of what was happening.

Reply from Sharon Adjei, Ops/Clinical Director at Scorton Care Village

Our condolences for your loss. Thank you for your kind comments, which will be passed onto the staff team.


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Review of

Scorton Care Village

from E G (Wife of Resident) published on 4 April 2024
Overall Experience  Overall Experience 5.0 out of 5

I highly recommend Scorton Care Village to everyone for the excellent and genuine care that is given. This gives me the confidence and peace of mind knowing that my husband receives the very best of care. The management and all the staff are very friendly and caring and show a deep genuine commitment
to the well-being of the residents. My grateful thanks to everyone.

Reply from Sharon Adjei, Ops/Clinical Director at Scorton Care Village

Tank you for your lovely review of Scorton Care Village. We will ensure that the staff team are given feedback.


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Review of

Scorton Care Village

from Carolyne G (Wife of Resident) published on 15 March 2024
Overall Experience  Overall Experience 5.0 out of 5

Scorton Care Village continues to provide excellent care for my husband. I know he is safe, exceptionally well looked after and happy. I am confident if a health issue arises, it will be dealt with swiftly and successfully. All staff are friendly, kind, caring and always willing to talk about my husband
and also offer me support if I am feeling low. I cannot wish for a better place for my husband to be living, nor can I find enough words to praise the wonderful staff.

Reply from Sharon Adjei, Ops/Clinical Director at Scorton Care Village

We are very pleased with your kind words and value your feedback on the care your husband receives from our wonderful staff team.


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Review of

Scorton Care Village

from S H (Son of Resident) published on 15 March 2024
Overall Experience  Overall Experience 5.0 out of 5

Thank you for looking after my mother in such a caring fashion. Very much appreciated.

Reply from Sharon Adjei, Ops/Clinical Director at Scorton Care Village

Your mum is wonderful and the staff team love the fact that their care is recognised. Thank you!


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Review of

Scorton Care Village

from N A (Friend of Resident) published on 14 March 2024
Overall Experience  Overall Experience 5.0 out of 5

I am highly satisfied with the manner in which my friend is cared for in Scorton Care Village. She always looks well and dressed, clean, tidy and her hair in order. Most of all she looks comfortable. The staff are kind, courteous and always willing to answer my queries. They respect her dignity and
also my needs. Medical care is excellent.
Scorton is always a welcoming, spotlessly clean establishment to visit and reside in.

Reply from Sharon Adjei, Ops/Clinical Director at Scorton Care Village

We endeavour to meet all of our residents needs in a person centred way. Dignity and respect is our core value and we appreciate your kind comments.


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Review of

Scorton Care Village

from V N (Wife of Resident) published on 13 March 2024
Overall Experience  Overall Experience 5.0 out of 5

The care my husband receives is wonderful and the kindness shown to me is excellent, I have no worries about any aspects of my husbands day to day needs. If I have any questions, the staff are always willing to help.

Reply from Sharon Adjei, Ops/Clinical Director at Scorton Care Village

We value your feedback and ensure that all residents and their wonderful families are treated with our core values and philosophies at all times. Thank you.


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Review of

Scorton Care Village

from J H (Wife of Resident) published on 12 March 2024
Overall Experience  Overall Experience 5.0 out of 5

Lovely surroundings. Spacious rooms. Good choice of food and all.
Staff are very friendly.
Nothing is too much trouble.

Reply from Sharon Adjei, Ops/Clinical Director at Scorton Care Village

Great to hear all of you positive comments. We will let the whole of our staff team know that they are truly valued for the great care, atmosphere and choice residents and their families/visitors are offered here at Scorton Care Village.


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Review of

Scorton Care Village

from S B (Ex Family Member) published on 11 March 2024
Overall Experience  Overall Experience 4.0 out of 5

The resident's resistance to basic hygiene has been a significant part of managing his dementia. The staff have been brilliant at looking after him, making sure he is washed and changed and his room cleaned as required. Regular shaving has recently been introduced which was unimaginable for us. It is
so good to see him looking so much better even though his dementia continues to progress. Scorton have given him back his dignity.

Reply from Sharon Adjei, Ops/Clinical Director at Scorton Care Village

Thank you for your review. Our main aim is to ensure that all our staff understand the importance of dignity and respect at all times in the support/care of all our residents.


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Review of

Scorton Care Village

from Zoe B (Niece of Resident) published on 6 March 2024
Overall Experience  Overall Experience 5.0 out of 5

My aunty has lived here since 2020. She is thriving and seems to be very well cared for. The staff are all friendly and very caring. The management are kind and keeps me informed via telephone or email. My family and I are very happy with the care at Scorton Care Village.

Reply from Sharon Adjei, Ops/Clinical Director at Scorton Care Village

Thank you for a wonderful review of Scorton Care Village. The staff team are our best asset as without their commitment to their role, we would not be able to state how much we value all staff and residents, who live here.


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Review of

Scorton Care Village

from H L (Granddaughter of Resident) published on 21 February 2024
Overall Experience  Overall Experience 5.0 out of 5

My Grandma recently passed away, I can't speak highly enough of all the staff that looked after her, I would definitely recommend this home, they have been fantastic 10/10. They took so much time to get to know my grandma and showed respect and dignity throughout her time there.

Reply from Sharon Adjei, Ops/Clinical Director at Scorton Care Village

Thank you for this review. Your Grandma was a pleasure to care for during her time with us. Our sincere condolences on your loss.


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Review of

Scorton Care Village

from J B (Wife of Resident) published on 19 February 2024
Overall Experience  Overall Experience 4.0 out of 5

My husband has been in Scorton Care Village for about eight months now and in that time has been treated very well by all staff. This has made what could have been horrendous for us as a family a bearable time because his carers treat us very well too and it enables us to have precious family time together
in a pleasant atmosphere.

Reply from Sharon Adjei, Ops/Clinical Director at Scorton Care Village

Your comments are a credit to our whole staff team, who not only care for the people who choose to live with us but for their loved ones too. Thank you.


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Awards / Recognitions (1)

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