Belvedere Care Homes Ltd in East Riding of Yorkshire | 2 Care Homes

Review of
Hamshaw Court
from Sacha Y (Daughter of Resident) published on 25 December 2024

Submitted via Website • Report

Overall Experience

Overall this care home is brilliant.
My father has been a resident for some years now and he has made it his home.
I feel very satisfied that he is well cared for whilst living there. It gives me peace of mind knowing he gets the care he needs. The staff are always friendly and welcoming.

Reply from Rahi Joshi, Marketing Associate at Hamshaw Court

Thank you for sharing your thoughts. We are happy to know your father feels at home and cared for. I will share your kind sentiments with our home team. Kind regards.

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Review of
Emmanuel House Residential Home
from H B (Wife of Resident) published on 19 December 2024

Submitted via Postal Card • Report

Overall Experience

My husband has been living at the Emmanuel Care Home for eight months. He has been looked after by the kindest, calm, caring and compassionate staff. Moving a spouse into a care home is a very difficult and emotional decision to make. I have been supported and cared for too. I feel that as a couple

we have become part of the loving Emmanuel family. The Emmanuel is a safe place, security is good, I am aware of regular fire drills.The use of PPE is strictly adhered to in the prevention of cross infection.There are regular activities and outings. It has been particularity lovely to see the interaction between my husband and other residents with the children who visit once a month from a local school.

Reply from Rahi Joshi, Marketing Associate at Emmanuel House Residential Home

Thank you for sharing your experience. We understand how emotional the decision to move a loved one into care can be, and we're truly touched to know you and your husband feel supported and part of the Emmanuel family. I will share your kind sentiments with our home team.

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Review of
Hamshaw Court
from Hayley W (Daughter of Resident) published on 19 December 2024

Submitted via Website • Report

Overall Experience

The care home is run very well and this can only happen when management and all staff members work as a team to ensure all client's needs are met. I couldn't envisage my mum being cared for by any other care home.
I feel confident and content with the level of care my mum receives and the commitment

from management to keep standards high!
Thank you to you all!

Reply from Rahi Joshi, Marketing Associate at Hamshaw Court

Thank you so much for your kind words. We're truly grateful for your support and are dedicated to providing the highest standard of care for your mum. I will pass your kind sentiments on to the home team. Kind regards.

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Review of
Hamshaw Court
from Andy W (Son of Resident) published on 18 December 2024

Submitted via Website • Report

Overall Experience

Very impressed overall with the facilities and staff at Hamshaw Court. My mum had to be moved from previous home in December 2023 and we were concerned that conditions/care etc would not be matching previous, but in fact they exceed expectations.

Reply from Rahi Joshi, Marketing Associate at Hamshaw Court

Thank you for your feedback. We're pleased to hear that you're happy with the care and facilities at Hamshaw Court. Providing a comfortable and supportive environment for our residents is always our priority.

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Review of
Hamshaw Court
from J I (Daughter of Resident) published on 18 December 2024

Submitted via Website • Report

Overall Experience

Our mum is completely settled here, her needs are discussed regularly. We feel she is in a safe environment, all staff are respectful of the residents. The home is lovely and clean as are the bedrooms, plenty of activities going on for the residents too. Food menu is on display and alternatives in case

it's not to everyone liking.

Reply from Rahi Joshi, Marketing Associate at Hamshaw Court

Thank you for your kind feedback. We're glad to hear that your mum feels settled and well cared for. Ensuring a safe, clean, and engaging environment is always our priority, and we're pleased to know the activities and meal options are appreciated.

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Review of
Hamshaw Court
from Alec W (Son of Resident) published on 18 December 2024

Submitted via Website • Report

Overall Experience

100% confidence in all aspects of the care home, very confident that my mother receives complete attention from all staff employed or otherwise engaged with the care home. I am informed immediately of any concerns regarding my mother health status and know that any issues are being resolved immediately

and reported in the care plan. Many thanks to all staff and team members of Hamshaw Court.

Reply from Rahi Joshi, Marketing Associate at Hamshaw Court

Thank you for your feedback. We're pleased to hear that you're happy with the care and facilities at Hamshaw Court. Providing a comfortable and supportive environment for our residents is always our priority.

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Review of
Hamshaw Court
from S F (Daughter of Resident) published on 18 December 2024

Submitted via Website • Report

Overall Experience

We can't thank the staff enough for the care they give our dad. From day one, we have felt happy leaving dad.
His health has improved and he is more able to get around now. He is a bit confused but knowing the staff are aware of his needs is peace of mind for us and we are only a phone call away. For

those who want to join in there is always something to do.

Reply from Rahi Joshi, Marketing Associate at Hamshaw Court

Thank you for sharing your feedback. We're glad to hear that your dad is settled in and happy with his tailored care.

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Review of
Emmanuel House Residential Home
from Sheila G (Niece of Resident) published on 3 December 2024

Submitted via Website • Report

Overall Experience

My auntie has been a resident for a couple of years now. The staff always go above and beyond with all of her needs and she has always been very happy at Emmanuel. This gives you great comfort as a relative to know your loved ones are happy and so well cared for.

Reply from Rahi Joshi, Marketing Associate at Emmanuel House Residential Home

Thank you for your kind feedback. We're so glad to hear that your auntie is happy and well cared for at Emmanuel. I will pass kind sentiments to our home team

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Review of
Emmanuel House Residential Home
from G M (Son of Resident) published on 3 December 2024

Submitted via Website • Report

Overall Experience

The activities organised by the staff are fantastic. The staff themselves are always positive, happy and enthusiastic. Lovely place to look after loved ones. Much better than previous homes we have encountered.

Reply from Rahi Joshi, Marketing Associate at Emmanuel House Residential Home

Thank you for your kind words. We're thrilled to hear that you are happy with the activities at our home. Our team strives to provide high standard of care for our residents at all times.

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Review of
Emmanuel House Residential Home
from K G (Daughter of Resident) published on 19 November 2024

Submitted via Website • Report

Overall Experience

My dad has been in Emmanuel House since February this year. We had lost my mum a year before and after she'd gone, dad deteriorated gradually and his dementia became more apparent to a point where he struggled to function. My dad has never been sociable outside the family but the team at Emmanuel House

have managed to make him feel comfortable and inclusive and he engages easily and enjoys their company. When I visit he always appears very presentable- clean, shaven and well-dressed. His room/en-suite is always clean when I visit. He praises the staff, care and food during our conversations. He is healthier now. I have noticed how the team spend time with him when he is on his 'down' days and raises a smile from him. I noticed the staff to be friendly, calm, caring, patient and professional. There are activities and trips out for the residents and it is really lovely to see photos of these on the social media page. I feel very comfortable in trusting Emmanuel House with my dad's care.

Reply from Rahi Joshi, Marketing Associate at Emmanuel House Residential Home

Thank you for sharing your feedback. We're glad to hear that your dad is settling in well at Emmanuel House.Your trust in our team is greatly appreciated.

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Review of
Emmanuel House Residential Home
from Andy G (Son of Resident) published on 18 November 2024

Submitted via Website • Report

Overall Experience

The team at Emmanuel have been a real eye-opener. My father has been in residential care since having a stroke 3 years ago, I was firmly of the view that care homes were all the same and he moved through a few different ones, with varying levels of care and success. The day he arrived at Emmanuel we

were greeted by a professional team of people who really care, everyone in uniform with a complete understanding of their roles and responsibilities. He was immediately assessed and an action plan was put in place to begin improving his pre-existing conditions and overall care. This care home is literally what it says a home for your loved ones where every single employee genuinely cares.

Management are very easy to deal with, bringing proactive solutions with no prompting and often when you haven't realised yourself that there may be an issue. The home is clean and secure and all staff are very attentive to ensuring doors are closed, and access is managed through a signing-in/out system.

Reply from Rahi Joshi, Marketing Associate at Emmanuel House Residential Home

Thank you for your feedback. We're pleased to hear that your experience at Emmanuel has been positive and that the team has been able to meet your father's needs. We strive to provide high standards of care at all times. kind regards.

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Review of
Hamshaw Court
from J S (Daughter of Resident) published on 5 July 2024

Submitted via Website • Report

Overall Experience

Fantastic place didn't think my dad would settle but they made everything so easy for him that he decided to stay permanently. The staff are always friendly and knowledgeable and listen to any concerns either of us have, and I know they have my dad's best interests at heart and if I can't be there I

know he is well cared for, if there's a problem no matter how small they will always ring and let me know, they always get everyone involved in activities and there's always a cup of tea available making it feel homely for everyone. I couldn't ask for a better place for my dad.
The only reason I gave 4 stars for value for money as a private payee it costs 200 more a week which seems a lot but that is definitely not the staff's fault.

Reply from Hannah Chamberlain, Deputy Manager at Hamshaw Court

Thank you so much Jo for your kind and caring words.

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Review of
Hamshaw Court
from Jane S (Daughter of Resident) published on 12 February 2024

Submitted via Website • Report

Overall Experience

My mum is a resident at Hamshaw Court. She is bed bound and at first we thought she was at the end of her life however the care that this home has given to me has been fantastic and she has become stronger giving us extra time to enjoy with her. All the staff are great, any concerns are always dealt

with however there are 2 female staff that go in and talk to my mum, they give her (and Winston mum's teddy), a drink and breakfast etc. I have to say that these two deserve massive praise for the way that they are! My mum can be quite unresponsive at times but when they walk in the room she seems to liven up, she laughs and smiles and it warms me! The way they interact with her is amazing. They take the time to talk to us also and genuinely come across as though they go that extra mile! I don't see too much more of the other staff as I can only travel to the area once a month but if these two are anything to go by then I'd definitely give this home and all their staff a 10/10. Cleanliness 10/10.

Reply from Hannah Chamberlain, Deputy Manager at Hamshaw Court

Thank you so much for your kind words and praise. I will pass on your kind words to our staff, I'm sure they will all appreciate it as much as I did. All the best to you all.

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Review of
Hamshaw Court
from T D (Friend of Resident) published on 6 December 2023

Submitted via Postal Card • Report

Overall Experience

My first visit to my friend and introduction to this care home was excellent. The staff showed warmth and a caring attitude. The building was warm and comfortable. My friend spoke well of all aspects of his care.
I was pleased that my friend appeared well-settled.

Reply from Hannah Chamberlain, Deputy Manager at Hamshaw Court

Thank you so much for your review, we really appreciate you taking the time to do this for us.

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Review of
Hamshaw Court
from M G (Son of Resident) published on 1 December 2023

Submitted via Website • Report

Overall Experience

All the staff at Hamshaw Court are amazing. Nothing is too much trouble, they are always on hand when needed. Office staff could not be any more helpful. Hamshaw Court is always clean and fresh at all times. My mother is a full resident and I have never seen her as happy as she is. To all at Hamshaw

Court a big thank you.

Reply from Hannah Chamberlain, Deputy Manager at Hamshaw Court

Thank you so much for your review, we really appreciate it.

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Review of
Emmanuel House Residential Home
from Lisa S (Niece of Resident) published on 7 July 2023

Submitted via Website • Report

Overall Experience

The care at Emmanuel House is outstanding! My uncle has been a resident since leaving the acute hospital and their rehab settings. Both of these previous settings failed to get him walking and told us that he would probably never walk again. The attitude of staff at Emmanuel took a different approach,

stating it would be likely that he could walk again! What a difference this has made! He is now walking and feeling much more positive. His outlook has changed from self-neglect to (almost) self-care! We are astounded. What a wonderful team!
Today, we visited and stumbled upon a party organised by the team. I laughed, cried, sang and danced along with other residents and staff. It is the friendliest place with a team who make it a joy to live there! I have been a National Improvement Lead for twenty years in the NHS and I can honestly say I have not seen a more dedicated team in the country! Amazing. To all the team, thank you!

Reply from Lyndsey Cox, Home Manager at Emmanuel House Residential Home

Thank you so much for this wonderful review. The team at Emmanuel truly appreciate feedback like this and your uncle is a pleasure to take care of.

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Review of
Emmanuel House Residential Home
from Helen S (Friend of Resident) published on 10 June 2023

Submitted via Postal Card • Report

Overall Experience

Our friend needed to go into respite care after she was not safe to return home. We visited the home to have a look around and see the facilities. The lady who showed us around was very helpful in answering our questions. Our friend is settled at Emmanuel House. She is well cared for by the lovely staff

and it's really nice to see her get involved with the activities and have people around her. There is a nice atmosphere in the home and the love for the residents is clear to see. Thank you.

Reply from Rahi Joshi, Marketing Associate at Emmanuel House Residential Home

Thank you for sharing your thoughts with us. We are delighted to know your friend is happy and comfortable with us. We always work hard to support our users with the best care possible. I will ensure your kind words are passed on to the team. Kind regards.

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Review of
Hamshaw Court
from G J (Daughter of Resident) published on 18 May 2023

Submitted via Website • Report

Overall Experience

My lovely mam was in Hamshaw Court for about 6 months until she sadly passed away. The staff from the very first day cared and looked after her and always did their very best for her. The staff were so kind to my mam and to the family and kept us informed how our mam was doing.
We were so lucky to

find this special home and that our mam spent her final months in your care.

Reply from Hannah Chamberlain, Deputy Manager at Hamshaw Court

Thank you so much for taking the time to send us a review. We really appreciate it. We hope you are all doing well.

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Review of
Emmanuel House Residential Home
from N M (Son of Resident) published on 9 May 2023

Submitted via Postal Card • Report

Overall Experience

When I left Emmanuel House having visited Mum, I couldn't quite get my head around how good the staff are with their residents and how welcoming to us, the visitors, they are. They treat every resident as an individual and include as many as are able or wish to be involved in their many activities.

I'm always impressed by how light-hearted the atmosphere is, with the staff in particular.

Reply from Rahi Joshi, Marketing Associate at Emmanuel House Residential Home

We are delighted to know your mum is comfortable with her tailored care. We focus on providing high-quality care and include an active lifestyle plan for our residents. Thank you for your feedback, I will share your kind words with the home team.
Thank you.

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Review of
Hamshaw Court
from Emma S (Daughter of Resident) published on 4 May 2023

Submitted via Website • Report

Overall Experience

What a lovely care home. The staff are so lovely, and nothing is too much trouble. My mum is so relaxed here and has taken to all of the staff members really well. It's been such a relief to know my mum is getting the help and care she needs. A big massive Thankyou to all the hard-working staff for

caring so much!

Reply from Hannah Chamberlain, Deputy Manager at Hamshaw Court

Hi Emma,
Thank you so much for your lovely review and for giving us 5 stars across the board!
We really appreciate it.

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Care Homes Owned by Belvedere Care Homes Ltd in East Riding of Yorkshire

Belvedere Care Homes Ltd Locations in East Riding of Yorkshire (2)

Belvedere Care Homes Ltd Reviews in East Riding of Yorkshire (58)

Hamshaw Court

Emmanuel House Residential Home

Hamshaw Court

Hamshaw Court

Hamshaw Court

Hamshaw Court

Hamshaw Court

Emmanuel House Residential Home

Emmanuel House Residential Home

Emmanuel House Residential Home

Emmanuel House Residential Home

Hamshaw Court

Hamshaw Court

Hamshaw Court

Hamshaw Court

Emmanuel House Residential Home

Emmanuel House Residential Home

Hamshaw Court

Emmanuel House Residential Home

Hamshaw Court

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