Belvedere Care Homes Ltd in North Lincolnshire | 1 Care Home

Review of
Greenacres Care Home
from E R (Husband of Resident) published on 14 April 2025

Submitted via Postal Card • Report

Overall Experience

Found the care home excellent. My wife had major surgery for a hip replacement and a broken femur bone. Not allowed to weight bare for a minimum of 6 - 8 weeks. All staff were polite, professional and understanding of our requirements and went above and beyond our expectations. Cannot thank them enough

for what they have done and are still doing. Thank you!

Reply from Alison Hunt-Siwy, Manager at Greenacres Care Home

Thank you for your review of our Service.We strive to support, encourage and motivate within individual abilities and regain some independence to make lives better.We look after and support families as care needs change.Supporting Professional Plans of care .

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Review of
Greenacres Care Home
from Joan W (Resident) published on 14 January 2025

Submitted via Postal Card • Report

Overall Experience

I am a new resident and the care is excellent, as is the food and cleanliness. The manager goes beyond any expectations I had.

Reply from Alison Hunt-Siwy, Manager at Greenacres Care Home

Thank you for such a wonderful review. We try our best to make you comfortable and enjoy life to the best of our ability.

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Review of
Greenacres Care Home
from Clare M (Daughter of Resident) published on 10 December 2024

Submitted via Postal Card • Report

Overall Experience

I was extremely worried about the time coming when I would have to put my mum into a care home. When the time came, I knew that she had to be admitted, her safety, well-being and medical needs could no longer be met at home. I cannot thank everyone enough for the wonderful care, support and kindness

they are giving to my mum. If only I had known I need not have worried. Greenacres has such a warm homely feel, it is not clinical, cold or frightening.

Reply from Alison Hunt-Siwy, Manager at Greenacres Care Home

Thank you for taking the time to review our home. We try our best to be at the heart of family and the community and above all to allow your loved one to enjoy their lives in peace and safety, to be as independent as they can be.

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Review of
Greenacres Care Home
from L H (Resident) published on 13 November 2024

Submitted via Postal Card • Report

Overall Experience

I have been in Greenacres about a year. I am very satisfied.

Reply from Alison Hunt-Siwy, Manager at Greenacres Care Home

Thank you for your review of our service.We strive to make Greenacres homely, support for independence, and living within the local community. By reviewing our service, this helps us to improve services for all.

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Review of
Greenacres Care Home
from J H (Respite Resident) assisted by family/friend published on 8 November 2024

Submitted via Postal Card • Report

Overall Experience

I was happy with the care provided following my ankle injury, the staff were excellent and looked after my needs, especially as for six weeks I was unable to put any weight on my ankle. I was encouraged to go for meals in the dining area to make sure I was not stuck in my room 24/7. Overall thank you

for the help in my recovery. I was also pleased to find out that I could go out with family at a weekend, just for a change of scenery.

Reply from Alison Hunt-Siwy, Manager at Greenacres Care Home

Thank you for your recent review regarding your experience of care at Greenacres Care Home. We pride ourselves on person-centred care, going above and beyond to help you get through those difficult times and get you back on the road to recovery.

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Review of
Greenacres Care Home
from F H (Resident) published on 8 November 2024

Submitted via Postal Card • Report

Overall Experience

I have been in Greenacres Care Home for about a year.
I am very satisfied.

Reply from Alison Hunt-Siwy, Manager at Greenacres Care Home

Thank you for your recent review of our service. We strive to support individual needs and if there is anything we can do to improve the services we provide we try our best to make every effort so that everyone feels included, valued and supported.

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Review of
Greenacres Care Home
from Kerry H (Daughter of Resident) published on 5 August 2024

Submitted via Postal Card • Report

Overall Experience

Welcomed to the home and given time to settle in.
Staff friendly and answered any questions asked both by myself and care user.
Service user encouraged to mobilise as per physio recommendation.
Nutritional and fluid needs well met and actively ensured.
Family members welcomed and updated re progress

or issues.
Excellent friendly team, good communication maintained.
Clean, well-maintained environment, cannot fault the care and attention provided.

Reply from Alison Hunt-Siwy, Manager at Greenacres Care Home

Thank you for your recent review of our service. We pride ourselves on being a personal, friendly service and support short and long-stay residents.

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Review of
Greenacres Care Home
from M D (Friend of Resident) published on 5 December 2023

Submitted via Postal Card • Report

Overall Experience

I find the staff very welcoming and it's very clean.

Reply from Alison Hunt-Siwy, Manager at Greenacres Care Home

Thank you for your review of our service.
We strive to support individual residents and personalise their needs and support well-being and re-enablement.

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Review of
Greenacres Care Home
from Hilda S (Wife of Resident) published on 12 October 2023

Submitted via Postal Card • Report

Overall Experience

My husband has settled very well in this care home and is well looked after. I have every respect for the carers and management. Thanks so much, now my worries are over.

Reply from Alison Hunt-Siwy, Manager at Greenacres Care Home

Thank you so much for your kind words, It is such a pleasure having your husband residing with us, he is such a lovely person and I always enjoy our chats when you come in to see him.

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Review of
Greenacres Care Home
from C H (Daughter of Resident) published on 14 August 2023

Submitted via Postal Card • Report

Overall Experience

Lovely friendly staff, always happy to help when needed. Mum is always comfortable and says she is happy with her care. The staff will go the extra mile to give Mum the help and care that she needs. She enjoys her meals and the food is always of good quality. She is always washed, changed and presentable

whenever we visit her. I would recommend Greenacres Care Home to anyone.

Reply from Alison Hunt-Siwy, Manager at Greenacres Care Home

Thank you for taking the time in reviewing our service and the care your mum is receiving. We try to support both residents and families to enjoy time together, make friends and be part of their life journey, provide person-centred care and re-enable within the home and community.

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Review of
Greenacres Care Home
from Sharon M (Daughter of Resident) published on 27 July 2023

Submitted via Postal Card • Report

Overall Experience

Mum moved to Greenacres in May 2023. We initially had concerns about moving Mum from one care home to another because of her dementia. We are so pleased with how Mum has settled in. Greenacres is a calm, quiet environment, with several lounges for residents to choose from. The carers are helpful and

have a lovely attitude towards residents. Mum's room is kept clean and tidy. Good communication between staff and family members. Mum is very happy.

Reply from Alison Hunt-Siwy, Manager at Greenacres Care Home

Thank you for taking the time to express your views on our service; we welcome feedback.
We strive to provide the best care and personalise to individual needs.
We are so pleased that your loved one is experiencing a positive lifestyle and able to enjoy life to the best of their ability.

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Review of
Greenacres Care Home
from Susan F (Daughter of Resident) published on 20 April 2023

Submitted via Website • Report

Overall Experience

Could not fault the care home at all for both my parents who were on respite care from May until March.
Unfortunately, my father died, so we moved Mum to be nearer family as Crowle is a bit far away.
Both parents were treated very well and ended up in a room together.

Reply from Alison Hunt-Siwy, Manager at Greenacres Care Home

Thank you for the review we have received from you for our service.
It was a privilege to have known your parents and cared for them for that period of time.
We rehabilitated where we could, to provide as much independence as we were able to, to make their lives as enjoyable as we could.
To have arranged birthday and anniversary celebrations at the home, making memories and smiles.

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Review of
Greenacres Care Home
from Joan B (Respite Resident) published on 29 March 2023

Submitted via Website • Report

Overall Experience

I was a resident there from 22nd February until 15th March and during my stay, I found the manager and staff always had my best interests in mind. They have been polite, courteous, cheerful and very professional, nothing has been a problem.
With regard to my care and getting me mobile they have kept

me fully supported and motivated encouraging me with my exercises, etc.
The surroundings are very good and I would recommend the home to all.

Reply from Alison Hunt-Siwy, Manager at Greenacres Care Home

Thank you for writing your review about your stay at Greenacres.
We always welcome the support/feedback given to us as a team from our reviews.
This helps us to motivate the team and to improve on our services.

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Review of
Greenacres Care Home
from G L (Resident) published on 21 March 2023

Submitted via Postal Card • Report

Overall Experience

Very comfortable with a homely feeling and very helpful staff.

Reply from Alison Hunt-Siwy, Manager at Greenacres Care Home

Thank you for the review you have sent regarding your stay at Greenacres.
We try our best to support and re-enable residents wherever possible to lead independent lives and be able to go home.

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Review of
Greenacres Care Home
from Sarah F (Niece of Resident) published on 21 March 2023

Submitted via Postal Card • Report

Overall Experience

Excellent care home. Cannot fault anything. Lovely staff. Warm, clean and friendly. Very organised and professional.

Reply from Alison Hunt-Siwy, Manager at Greenacres Care Home

Thank you for your recent review of our service.
We strive to work closely with individuals to enable and improve independence and work closely with the social work teams, occupational therapists etc. to support.
It is always a pleasure that we are thought of by family and we try our very best in our home. We care.

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Review of
Greenacres Care Home
from Marie G (Daughter of Resident) published on 10 March 2023

Submitted via Postal Card • Report

Overall Experience

Whilst my father has been staying at this care home, he has received the best care and attention. All members of staff I came into contact with have been very pleasant and polite and very supportive. Cannot find fault with anything.

Reply from Alison Hunt-Siwy, Manager at Greenacres Care Home

We very much welcome reviews of our service as we provide care and support in our local community, so we can continually improve and respond accordingly.
We always try to keep in touch with residents when they go home from a short stay so that we know they are getting better and improving in their lives.
Thank you.

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Review of
Greenacres Care Home
from K M (Daughter of Resident) published on 22 February 2023

Submitted via Postal Card • Report

Overall Experience

Proper family home style care.
Friendly, down-to-earth staff.
Sympathetic and diplomatic in the handling of elderly people.

Reply from Alison Hunt Siwy, Registered Manager at Greenacres Care Home

Thank you for taking the time to tell us how our service supported your family recently.
We take all comments on board to maintain and improve standards at Greenacres and to deliver an exceptional service that is family focused.

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Review of
Greenacres Care Home
from Pauline W (Daughter of Resident) published on 1 November 2022

Submitted via Postal Card • Report

Overall Experience

My mum left the hospital on the 27th of September 2022 and spent her final ten days in the loving care of Greenacres Care Home. I don't have enough words to describe the love, care and kindness that Mum received during her final days. The manager and every member of staff treated her with such kindness

and dignity. She was kept comfortable at all times. As a family, we were helped every step of the way by keeping us up to date on all that was happening to Mum during each stage. We were welcomed by everyone and our needs were always taken into consideration.

Reply from Alison Hunt-Siwy, Manager at Greenacres Care Home

Hello Pauline,
Thank you for your review of our service at Greenacres Care Home.
We strive to provide the best quality of personal care and service we can and allow your loved one to be comfortable and for family to have their time with them.
We are always looking for ways of improving our service, we also try to keep staff informed because they are the caring team giving amazing care.

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Review of
Greenacres Care Home
from B A (Friend of Resident) published on 20 September 2022

Submitted via Postal Card • Report

Overall Experience

I have visited the resident during July and August. He seems comfortable in his room, staff passing his open door are always pleasant. I do think he should walk more, I know it's a staff problem but he could soon go off his legs, as my father did when he was in Greenacres.

Reply from Alison Hunt-Siwy, Manager at Greenacres Care Home

Thank you for your review of our service.
We endeavour to support individual needs and also work within the scope of their Occupational Therapy/Physio care plan and choices.
The resident does walk using the aids he is assessed for, and is able to walk short distances within their limitations and is encouraged to do so.
We strive to regain independence within their means.

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Review of
Greenacres Care Home
from R C (Daughter of Resident) published on 21 July 2022

Submitted via Postal Card • Report

Overall Experience

Dad has flourished at Greenacres Care Home. The staff are without exception caring, polite and respectful. He and his room are spotlessly clean and he enjoys the puddings especially! He has had his hair cut, his eyes tested and is seeing the doctor and podiatrist next week. Thank you!

Reply from Alison Hunt-Siwy, Manager at Greenacres Care Home

Thank you for taking the time in reviewing our service, in respect of the care and support your dad is receiving from us.
We strive to provide the best support possible when they need us most.

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Care Home Owned by Belvedere Care Homes Ltd in North Lincolnshire

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Belvedere Care Homes Ltd Reviews in North Lincolnshire (22)

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