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Care Homes Owned by New Care in Cheshire

9.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by New Care in Cheshire

Only the locations & reviews in Cheshire for New Care are showing below.

View the details of all 15 locations (with 895 reviews) owned by New Care

New Care Locations in Cheshire (4)

 

4 Care Homes owned by New Care in Cheshire

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Grosvenor Manor Care Centre

Hatchmere Drive, Great Boughton, Chester CH3 5SE 

10 173 reviews
"I've got nothing but high praise for the fantastic staff at Grosvenor Manor. They made the last few months of my dad's life so much more…"   Read all 173 reviews
Location Type Care Home

Welcome to Grosvenor Manor; a lovely and luxurious care home located in the historic city of Chester. Grosvenor Manor is a purpose-built 81 bed ‘new generation’ care facility that has been expertly designed to meet all current CQC requirements and provides… Read more about Grosvenor Manor Care Centre

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • 81 Rooms from £1,900 / week
Wilmslow Manor Care Centre

51 Handforth Road, Wilmslow SK9 2LX 

9.9 66 reviews
"This place is amazing! And I have experience of other care homes which also try hard to do a good job but this place is just on another…"   Read all 66 reviews
Location Type Care Home

Wilmslow Manor is a modern care home located in Wilmslow, Cheshire. The home offers residential, nursing and dementia care. Every member of the team undergoes rigorous training to ensure they understand the needs of residents and how they can continuously… Read more about Wilmslow Manor Care Centre

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • 66 Rooms from £1,650 / week
Grappenhall Manor Care Centre

Stockport Road, Grappenhall, Warrington WA4 2WA 

9.9 42 reviews
"I've been residing in Grappenhall Manor Care Centre for 5 days and love everything. Can't fault all of the staff who are kind and ca…"   Read all 42 reviews
Location Type Care Home

Grappenhall Manor Care Centre is a brand new setting offering high quality care and support within a spacious and comfortable environment. With 70 bedrooms inside the home, each with en suite facilities, as well as carefully designed communal areas… Read more about Grappenhall Manor Care Centre

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • 70 Rooms from £1,600 / week
Statham Manor Care Centre

90 Statham Avenue, Lymm WA13 9NL 

9.8 29 reviews
"My husband came to Statham Manor for respite care for 2 weeks after a week in general hospital where he was treated for UTI. As always the…"   Read all 29 reviews
Location Type Care Home

Statham Manor is a modern care home located in Lymm, Warrington. The home offers residential, nursing and dementia care. Every member of the team undergoes rigorous training to ensure they understand the needs of residents and how they can continuously… Read more about Statham Manor Care Centre

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 66 Rooms from £1,600 / week

New Care Reviews in Cheshire (310)

9.8
New Care has a Group Review Score of 9.8 (9.761) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to New Care must have a Review Score.

Overall Experience

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Review of

Statham Manor Care Centre

from H B (Wife of Resident) published on 19 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband came to Statham Manor for respite care for 2 weeks after a week in general hospital where he was treated for UTI. As always the hospital care was excellent as is the care at Statham Manor. The staff are kind and caring. The food and service is excellent. It is reassuring that medical care
is available if necessary and the district nurses can continue their visits under the supervision of the general practice.

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Review of

Grosvenor Manor Care Centre

from Graham H (Son of Resident) published on 13 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I've got nothing but high praise for the fantastic staff at Grosvenor Manor. They made the last few months of my dad's life so much more bearable than they could have been. They were kind, thoughtful, diligent and highly professional. With the condition my dad was in, he needed a lot of looking after,
and it can't have been easy work - but the staff did everything that needed to be done with great care, patience and humour, and he really appreciated their efforts. The home makes for a very pleasant environment: spacious, well furnished, welcoming and peaceful. I can't recommend it highly enough.

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Review of

Wilmslow Manor Care Centre

from Stephen W (Son of Resident) published on 12 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This place is amazing! And I have experience of other care homes which also try hard to do a good job but this place is just on another level!
My father has been a resident on the dementia floor for 19 months and I visit him once or twice a week so I know how this place works very well now.
The carers
are extremely good, not only are they highly professional and qualified but they are deeply empathetic. Just one example: I often see them holding residents hands and stroking their backs to show the residence love as well as professional care.
The food is first class, which is very important - meals are definitely something to look forward to for residence and visitors are like!
The entertainment team are also fantastic! They organise simple inclusive events that go down very well.
Finally, on the 16th of February 2025 the catering team and carers organised a beautiful 94th birthday party for my dad which will live in my memory always.

Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre

Thank you for such a fabulous review, we are thrilled with such feedback regarding the care your father receives, I will be sure to pass these comments on to the teams, thank you again.


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Review of

Wilmslow Manor Care Centre

from Alex F (Nephew of Resident) published on 5 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle is very happy and healthy at Wilmslow Manor. I'd highly recommend it! They have gone the extra mile to find him small jobs and responsibilities which helps him keep his mind active which is very important for his neurodivergence traits.

Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre

Thank you for taking the time to leave us such a delightful review, I will be sure to pass this on to the team.


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Review of

Grappenhall Manor Care Centre

from W J (Resident) published on 3 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I've been residing in Grappenhall Manor Care Centre for 5 days and love everything. Can't fault all of the staff who are kind and caring.

Reply from Charlotte Sherrocks, Home Manager at Grappenhall Manor Care Centre

Thank you very much for taking the time to submit a 5-star review; it was our pleasure to support you during your stay with us. I will be sure to share your feedback with the team.


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Review of

Grappenhall Manor Care Centre

from T L (Respite Resident) published on 3 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very caring and pleasant. Needs more activities; different and later (evening).

Reply from Charlotte Sherrocks, Home Manager at Grappenhall Manor Care Centre

Thank you for taking the time to submit your review. I will share your feedback with the wellbeing team.


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Review of

Grappenhall Manor Care Centre

from C J (Son of Resident) published on 25 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault the overall performance of Grappenhall Manor Care Centre. The staff really care for the residents and go 'above and beyond' and they enjoy what they do.
I would not hesitate to recommend Grappenhall Manor Care Centre to anyone who is looking for 'care' or 'nursing care' for their loved
ones.

Reply from Charlotte Sherrocks, Home Manager at Grappenhall Manor Care Centre

Thank you for taking the time to complete a review, it is very much appreciated. I will be sure to share your comments with the team.


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Review of

Statham Manor Care Centre

from A B (Son of Resident) published on 20 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been in Statham Manor Care Centre for a period of rehabilitation after a month in hospital with pneumonia. She has been made very comfortable and has been well looked after. Food has been good and the staff are very friendly and caring.

Reply from Farai Hanyane, Home Manager at Statham Manor Care Centre

Thank you for the review. We take pride in delivering a high standard of care and I am delighted that your mum was comfortable and well looked after during her short stay at Statham Manor. I will share your feedback with the team.


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Review of

Statham Manor Care Centre

from B H (Daughter of Resident) published on 18 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is well-appointed, comfortable and very clean.
Staff are helpful and friendly. However, there seems to be a high turnover at present.
Management could improve communication about key staffing changes as this is important to us to know who is looking after our loved one.

Reply from Farai Hanyane, Home Manager at Statham Manor Care Centre

Thank you for the review. We will take your feedback on board and ensure we improve on our communication in particular when staff are leaving or covering from other floors.


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Review of

Grappenhall Manor Care Centre

from Lorrian W (Wife of Resident) published on 17 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident for 4 weeks following a fall. His care has been impressive, from the nursing staff, to care workers and everyone involved in his recovery. The food is fantastic and the staff are cheerful and welcoming.

Reply from Charlotte Sherrocks, Home Manager at Grappenhall Manor Care Centre

Thank you very much for taking the time to submit a review. I will be sure to share your feedback with the team.


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Review of

Wilmslow Manor Care Centre

from Denise M (Sister of Resident) published on 12 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was naturally worried when my brother was admitted into care at Wilmslow Manor but have been delighted with everything they have done. He is not only cared for but given friendly help when needed and encouraged to take part in the many activities they provide - he's been doing activities he's probably
never done before and he is always telling me about what's been happening or where they have been on a visit. The staff are very welcoming when I visit and seem genuinely friendly and happy in their work. The private bedrooms and public rooms are all very clean and well-kept. I know he enjoys the food very much! When my brother had some health issues, as can happen as people get older, the care they showed was excellent and the liaison with the local GP has been very good. I would have no hesitation in recommending Wilmslow Manor to anyone looking for a friendly and safe place for any family members who need care. I would have no hesitation about going there myself!

Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre

Thank you for taking the time to leave such a wonderful review, your brother is such an active part of the home which he enjoys very much, thank you again, I will pass your feedback on to the team.


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Review of

Wilmslow Manor Care Centre

from Michael M (Brother of Resident) published on 12 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wilmslow Manor Care Centre has proven to be the perfect place for my brother. I can only give it a 10/10 review for the quality of care, commitment to care from the staff and management alike. We did look at other care homes in the area and were very concerned trying to find the right one. We were so
pleased to find what is the perfect home. It is a joy to come and visit, and feel confident that the best care and attention is being given. Many people like us have concerns to have a family member move into care, but Wilmslow Manor have given us all a sense of relief that we did not expect. Well done to the home manager and the team!

Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre

Thank you for such a delightful review, we enjoy seeing your brother so actively involved within Wilmslow Manor, thank you again, I will pass your comments on to the team.


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Review of

Statham Manor Care Centre

from C H (Son of Resident) published on 12 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with all aspects of the service and care provided for my father upon receiving an end-of-life diagnosis.
We also appreciate the sensitivity and care towards us as visitors to the home. With many thanks.

Reply from Farai Hanyane, Home Manager at Statham Manor Care Centre

Thank you for the lovely review. We take pride in delivering a high standard of care to our residents and their families, especially during a difficult time in their lives. I am glad that you were happy with all aspects of care that your father received at Statham Manor. I will share your feedback with the team.


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Review of

Wilmslow Manor Care Centre

from T B (Daughter of Resident) published on 11 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wilmslow Manor has such a warm, caring environment with wonderful staff who always greet you with a smile whether you are a resident or a visitor. Mum chose to stay on at Wilmslow Manor after staying there for respite, after being discharged from hospital. She didn't want to look at any other care home
in the area as she was impressed with the level of care she was receiving. Her room is large and bright with direct access to the garden outside as she is on the ground floor. Her previous room on a different floor for respite, was equally large and comfortable. I would certainly recommend looking at Wilmslow Manor if anyone is considering a care home for their loved ones.

Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre

Thank you for taking the time to leave this review, we are glad Mum decided to stay with us following her respite stay, she has truly settled well, thank you again, I will be sure to pass your comments on to the team.


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Review of

Wilmslow Manor Care Centre

from Michael W (Husband of Resident) published on 11 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I did review the home in 2023 and my views remain the same. My wife has been a resident since May 2023. The care could not have been better. It is not easy to look after her because of her progressive Alzheimer's disease, but the personal care and help she has had has been exemplary. It is very much
more than a care home at Wilmslow Manor. The residents are very much treated as they would be in their own home. They look at the individual needs of each resident. The staff are extremely kind and caring. I'm always made to feel extremely welcome when I visit as are my family and my wife's friends.

Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre

Thank you for leaving this delightful review, we are delighted to hear that you and your family are still happy with your wife's care, I will be sure to pass your feedback on to the team.


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Review of

Wilmslow Manor Care Centre

from M H (Wife of Resident) published on 11 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely caring staff who have really helped to settle my husband into the home. They always do their best to make sure his care is of the highest standard. The facilities are very good - stylish decor, beautiful garden.

Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre

Thank you for your lovely review, we are glad your Husband remains settled with us, I will pass your kind comments on to the team.


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Review of

Wilmslow Manor Care Centre

from P S (Son-in-law of Resident) published on 11 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This really is a fantastic care home and exceptionally clean. The staff are lovely and go above and beyond to make you feel welcome when we visit. My Mother-in-Law is happy and very well looked after, which means my wife is happy. Win-Win.

Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre

Thank you for such a lovely review, we are delighted your mother-in-law remains happy and settled, thank you again I will be sure to pass your comments on to the team.


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Review of

Wilmslow Manor Care Centre

from M S (Son-in-law of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

So much better than we expected. We were very worried about putting my in-law into a home. But we are delighted with the care provided. Staff lovely and very friendly and competent. Couldn't want for more and my in-law seems very happy and settled.

Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre

Thank you for taking the time to leave a review, we are happy to hear you are delighted with the care, I will be sure to pass your comments on to the team.


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Review of

Wilmslow Manor Care Centre

from J D (Daughter of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident at Wilmslow Manor for over 2 years now. I feel he is very well looked after, with care, compassion, patience, dignity and respect. There are some absolutely wonderful staff there who have become like family and it's really comforting to know they don't use agency staff.
Dad has a complex cocktail of medical diagnoses and his needs are well met. He's clean and well fed, I don't worry about him like I used to - as the staff keep me fully informed of any problems that occur. The food is good and, although Dad prefers to mostly eat in his room, the dining room is very nice with plenty of space. Within the dining room is a well-equipped kitchen where visitors can make themselves a drink, although staff are very kind and quite often offer to bring me a drink, which is very welcome. I would thoroughly recommend the home to anyone in need of care services.

Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre

Thank you for such a delightful review, we are glad to hear you feel Dad is well cared for and it helps ease the worry, I will be sure to pass your feedback onto the team, who will be delighted with the review.


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Review of

Wilmslow Manor Care Centre

from Sue P (Daughter of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have always found the staff to be very helpful and kind. Although Mum has had difficulty settling in, she has found it very reassuring to have friendly staff that she can ask for help. The care home is very clean and welcoming. You can always ask for a cup of tea or whatever is needed.

Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre

Thank you for taking the time to leave this review, although Mum took a while to settle, it was reassuring to see her settle eventually, I will be sure to pass your comments on to the team, who will be delighted.


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Awards / Recognitions (2)

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