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Care Homes Owned by New Care in Cheshire

9.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by New Care in Cheshire

Only the locations & reviews in Cheshire for New Care are showing below.

View the details of all 15 locations (with 916 reviews) owned by New Care

New Care Locations in Cheshire (4)

 

4 Care Homes owned by New Care in Cheshire

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Grosvenor Manor Care Centre

Hatchmere Drive, Great Boughton, Chester CH3 5SE 

10 175 reviews
"Everybody, from the manager, the reception staff, and all the carers and nurses, have made us both feel so welcome since my friend arrived…"   Read all 175 reviews
Location Type Care Home

Welcome to Grosvenor Manor; a lovely and luxurious care home located in the historic city of Chester. Grosvenor Manor is a purpose-built 81 bed ‘new generation’ care facility that has been expertly designed to meet all current CQC requirements and provides… Read more about Grosvenor Manor Care Centre

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • 81 Rooms from £1,900 / week
Wilmslow Manor Care Centre

51 Handforth Road, Wilmslow SK9 2LX 

9.9 69 reviews
"Mum had a struggle settling in. The staff have been so supportive and caring for both of us, gently encouraging her and assuring me. The…"   Read all 69 reviews
Location Type Care Home

Wilmslow Manor is a modern care home located in Wilmslow, Cheshire. The home offers residential, nursing and dementia care. Every member of the team undergoes rigorous training to ensure they understand the needs of residents and how they can continuously… Read more about Wilmslow Manor Care Centre

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • 66 Rooms from £1,650 / week
Grappenhall Manor Care Centre

Stockport Road, Grappenhall, Warrington WA4 2WA 

9.9 43 reviews
"The team were exceptionally caring, the Manager is visible and helpful. The rooms and lounges are beautiful. It feels more like a hotel…"   Read all 43 reviews
Location Type Care Home

Grappenhall Manor Care Centre is a brand new setting offering high quality care and support within a spacious and comfortable environment. With 70 bedrooms inside the home, each with en suite facilities, as well as carefully designed communal areas… Read more about Grappenhall Manor Care Centre

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • 70 Rooms from £1,600 / week
Statham Manor Care Centre

90 Statham Avenue, Lymm WA13 9NL 

9.8 30 reviews
"This was a really lovely care home. The rooms are very nice and all the staff very attentive. The food is really good and the staff did…"   Read all 30 reviews
Location Type Care Home

Statham Manor is a modern care home located in Lymm, Warrington. The home offers residential, nursing and dementia care. Every member of the team undergoes rigorous training to ensure they understand the needs of residents and how they can continuously… Read more about Statham Manor Care Centre

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 66 Rooms from £1,600 / week

New Care Reviews in Cheshire (317)

9.8
New Care has a Group Review Score of 9.8 (9.779) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to New Care must have a Review Score.

Overall Experience

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Review of

Wilmslow Manor Care Centre

from P L (Daughter of Resident) published on 10 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum had a struggle settling in. The staff have been so supportive and caring for both of us, gently encouraging her and assuring me.
The Manor is beautiful. The staff so welcoming and kind. Mum is doing so much better now.
Thank you.

Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre

Thanks for this lovely review, We are happy to see Mum settling well, and glad you also feel supported, I will be sure to pass on your lovely feedback to the team.


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Review of

Grosvenor Manor Care Centre

from K D (Friend of Resident) published on 8 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everybody, from the manager, the reception staff, and all the carers and nurses, have made us both feel so welcome since my friend arrived a few weeks ago. The staff are friendly, caring and kind and treat my friend with dignity and respect, and are always listening to her wishes and responding to her
needs. The staff really are exceptional and go out of their way to make sure everything is how my friend likes it, even her cup of tea! A beautiful home and surroundings, but it's the staff who make this home a real home.

Reply from Grosvenor Manor Care Centre Hughes, Home Manager at Grosvenor Manor Care Centre

Thank you for your review. It is lovely to hear your kind words regarding the staff. We are hear to make a difference.


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Review of

Statham Manor Care Centre

from S K (Daughter of Resident) published on 7 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This was a really lovely care home. The rooms are very nice and all the staff very attentive. The food is really good and the staff did their best to help my mum find something she liked when she lost her appetite. My only criticism is that the chairs in the bedrooms aren't suitable for the elderly,
the price increased significantly (over £100 a week) while my mum was a resident, and for the cost, I wouldn't have expected the family to have to buy a chair for her to sit in.

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Review of

Wilmslow Manor Care Centre

from E T (Friend of Resident) published on 4 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very welcoming atmosphere.
All the staff are very professional and make sure the care is first class for the residents.
Very clean and comfortable rooms.
The home has alot of very good facilities
I have been visiting a freind who is very happy there and feels at home.

Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre

Thank you for taking the time leave such a lovely review, I will be sure to pass this onto our team.Thanks again.


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Review of

Grosvenor Manor Care Centre

from Christine C (Daughter of Resident) published on 2 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was so anxious at the thought of a care home for respite while I recovered from an operation but as soon as we walked through the doors I could see her totally relax. The staff worked wonders and settled her in so quickly. She loves the food and the activities. The staff respond so quickly whenever
she needs any help. Thank you so much.

Reply from Grosvenor Manor Care Centre Hughes, Home Manager at Grosvenor Manor Care Centre

Thank you for your kind review. We do strive to make the the transition into care welcoming, so I am glad that your mum settled in well. Hopefully we will see her for her next respite stay.


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Review of

Wilmslow Manor Care Centre

from Andrew S (Son of Resident) published on 27 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After my independent father of 92 was taken ill after Christmas he was in hospital and then sent to The Manor Care Home Wilmslow, for rehabilitation. He was treated with total respect and care, they helped to build up his confidence and reassured him.
All of the care workers work very hard to make
this care home the wonderful place that it is.
I would 100% recommend this care home for anybody who is considering care for a loved one.

Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre

Thank you for this wonderful review, It was a pleasure to have your father stay with us. I will be sure to pass this feedback on to the team, thank you again.


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Review of

Grappenhall Manor Care Centre

from Jane C (Daughter of Resident) published on 24 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team were exceptionally caring, the Manager is visible and helpful. The rooms and lounges are beautiful. It feels more like a hotel than a care home. Thank you to the team for the care they showed to Dad

Reply from Charlotte Sherrocks, Home Manager at Grappenhall Manor Care Centre

Thankyou so much for taking the time to complete a review, I will be sure to share your feedback to the team.


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Review of

Statham Manor Care Centre

from H B (Wife of Resident) published on 19 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband came to Statham Manor for respite care for 2 weeks after a week in general hospital where he was treated for UTI. As always the hospital care was excellent as is the care at Statham Manor. The staff are kind and caring. The food and service is excellent. It is reassuring that medical care
is available if necessary and the district nurses can continue their visits under the supervision of the general practice.

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Review of

Grosvenor Manor Care Centre

from Graham H (Son of Resident) published on 13 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I've got nothing but high praise for the fantastic staff at Grosvenor Manor. They made the last few months of my dad's life so much more bearable than they could have been. They were kind, thoughtful, diligent and highly professional. With the condition my dad was in, he needed a lot of looking after,
and it can't have been easy work - but the staff did everything that needed to be done with great care, patience and humour, and he really appreciated their efforts. The home makes for a very pleasant environment: spacious, well furnished, welcoming and peaceful. I can't recommend it highly enough.

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Review of

Wilmslow Manor Care Centre

from Stephen W (Son of Resident) published on 12 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This place is amazing! And I have experience of other care homes which also try hard to do a good job but this place is just on another level!
My father has been a resident on the dementia floor for 19 months and I visit him once or twice a week so I know how this place works very well now.
The carers
are extremely good, not only are they highly professional and qualified but they are deeply empathetic. Just one example: I often see them holding residents hands and stroking their backs to show the residence love as well as professional care.
The food is first class, which is very important - meals are definitely something to look forward to for residence and visitors are like!
The entertainment team are also fantastic! They organise simple inclusive events that go down very well.
Finally, on the 16th of February 2025 the catering team and carers organised a beautiful 94th birthday party for my dad which will live in my memory always.

Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre

Thank you for such a fabulous review, we are thrilled with such feedback regarding the care your father receives, I will be sure to pass these comments on to the teams, thank you again.


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Review of

Wilmslow Manor Care Centre

from Alex F (Nephew of Resident) published on 5 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle is very happy and healthy at Wilmslow Manor. I'd highly recommend it! They have gone the extra mile to find him small jobs and responsibilities which helps him keep his mind active which is very important for his neurodivergence traits.

Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre

Thank you for taking the time to leave us such a delightful review, I will be sure to pass this on to the team.


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Review of

Grappenhall Manor Care Centre

from W J (Resident) published on 3 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I've been residing in Grappenhall Manor Care Centre for 5 days and love everything. Can't fault all of the staff who are kind and caring.

Reply from Charlotte Sherrocks, Home Manager at Grappenhall Manor Care Centre

Thank you very much for taking the time to submit a 5-star review; it was our pleasure to support you during your stay with us. I will be sure to share your feedback with the team.


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Review of

Grappenhall Manor Care Centre

from T L (Respite Resident) published on 3 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very caring and pleasant. Needs more activities; different and later (evening).

Reply from Charlotte Sherrocks, Home Manager at Grappenhall Manor Care Centre

Thank you for taking the time to submit your review. I will share your feedback with the wellbeing team.


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Review of

Grappenhall Manor Care Centre

from C J (Son of Resident) published on 25 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault the overall performance of Grappenhall Manor Care Centre. The staff really care for the residents and go 'above and beyond' and they enjoy what they do.
I would not hesitate to recommend Grappenhall Manor Care Centre to anyone who is looking for 'care' or 'nursing care' for their loved
ones.

Reply from Charlotte Sherrocks, Home Manager at Grappenhall Manor Care Centre

Thank you for taking the time to complete a review, it is very much appreciated. I will be sure to share your comments with the team.


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Review of

Statham Manor Care Centre

from A B (Son of Resident) published on 20 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been in Statham Manor Care Centre for a period of rehabilitation after a month in hospital with pneumonia. She has been made very comfortable and has been well looked after. Food has been good and the staff are very friendly and caring.

Reply from Farai Hanyane, Home Manager at Statham Manor Care Centre

Thank you for the review. We take pride in delivering a high standard of care and I am delighted that your mum was comfortable and well looked after during her short stay at Statham Manor. I will share your feedback with the team.


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Review of

Statham Manor Care Centre

from B H (Daughter of Resident) published on 18 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is well-appointed, comfortable and very clean.
Staff are helpful and friendly. However, there seems to be a high turnover at present.
Management could improve communication about key staffing changes as this is important to us to know who is looking after our loved one.

Reply from Farai Hanyane, Home Manager at Statham Manor Care Centre

Thank you for the review. We will take your feedback on board and ensure we improve on our communication in particular when staff are leaving or covering from other floors.


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Review of

Grappenhall Manor Care Centre

from Lorrian W (Wife of Resident) published on 17 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident for 4 weeks following a fall. His care has been impressive, from the nursing staff, to care workers and everyone involved in his recovery. The food is fantastic and the staff are cheerful and welcoming.

Reply from Charlotte Sherrocks, Home Manager at Grappenhall Manor Care Centre

Thank you very much for taking the time to submit a review. I will be sure to share your feedback with the team.


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Review of

Wilmslow Manor Care Centre

from Denise M (Sister of Resident) published on 12 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was naturally worried when my brother was admitted into care at Wilmslow Manor but have been delighted with everything they have done. He is not only cared for but given friendly help when needed and encouraged to take part in the many activities they provide - he's been doing activities he's probably
never done before and he is always telling me about what's been happening or where they have been on a visit. The staff are very welcoming when I visit and seem genuinely friendly and happy in their work. The private bedrooms and public rooms are all very clean and well-kept. I know he enjoys the food very much! When my brother had some health issues, as can happen as people get older, the care they showed was excellent and the liaison with the local GP has been very good. I would have no hesitation in recommending Wilmslow Manor to anyone looking for a friendly and safe place for any family members who need care. I would have no hesitation about going there myself!

Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre

Thank you for taking the time to leave such a wonderful review, your brother is such an active part of the home which he enjoys very much, thank you again, I will pass your feedback on to the team.


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Review of

Wilmslow Manor Care Centre

from Michael M (Brother of Resident) published on 12 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wilmslow Manor Care Centre has proven to be the perfect place for my brother. I can only give it a 10/10 review for the quality of care, commitment to care from the staff and management alike. We did look at other care homes in the area and were very concerned trying to find the right one. We were so
pleased to find what is the perfect home. It is a joy to come and visit, and feel confident that the best care and attention is being given. Many people like us have concerns to have a family member move into care, but Wilmslow Manor have given us all a sense of relief that we did not expect. Well done to the home manager and the team!

Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre

Thank you for such a delightful review, we enjoy seeing your brother so actively involved within Wilmslow Manor, thank you again, I will pass your comments on to the team.


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Review of

Statham Manor Care Centre

from C H (Son of Resident) published on 12 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with all aspects of the service and care provided for my father upon receiving an end-of-life diagnosis.
We also appreciate the sensitivity and care towards us as visitors to the home. With many thanks.

Reply from Farai Hanyane, Home Manager at Statham Manor Care Centre

Thank you for the lovely review. We take pride in delivering a high standard of care to our residents and their families, especially during a difficult time in their lives. I am glad that you were happy with all aspects of care that your father received at Statham Manor. I will share your feedback with the team.


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Awards / Recognitions (2)

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